Site Down & can't login as administrator

[Johan Allard]

The web server One.com upgraded php to 7.2 and this is the error i see when opening www.heemkringokegem.be
Fatal error: Cannot use Joomla\String\String as String because 'String' is a special class name in /customers/3/9/d/heemkringokegem.be/httpd.www/libraries/vendor/joomla/registry/src/Format/Json.php on line 12

When i try to login as admistator the same msg appears (http://www.heemkringokegem.be/administrator/index.php).

[Per Yngve Berg]

viewtopic.php?f=714&t=793531 Please.

What version of Joomla are you running?

[pmleconte]

Hi,

What is your Joomla version ? what was your previous php version ?

In Joomla 3.9, line 12 of json.php file is empty.

Pascal

[frostmakk]

The site appear to be v3.4.5, and that version is not compatible with PHP7.2 to begin with.

[pmleconte]

For information : http://php.net/manual/en/reserved.other ... -words.php

Since php 7.0, String is a reserved word.

Ask one.com to downgrade your php version, back to what it was before (they are supposed to do so if you encounter problems: https://help.one.com/hc/en-us/articles/ ... pdate-PHP-

Backup everything and try to upgrade everything (extensions/Joomla) in a local configuration.

Pascal

[Johan Allard]

Thx all.
First i downgraded php from 7.2 to 5.6 (on one.com the site server)
This was needed to enable login as administrator.
Than upgrade joomla to 3.9
Last i upgraded php from 5.6 to 7.2 (on one.com the site server)

[Johan Allard]

I upgraded to joomla 3.9 and php is 7.2
new error msg: Using $this when not in object context

[sozzled]

Sounds like one (or more) extensions are incompatible with the version of PHP that you're using (and more information is needed). To help us to try to identify the cause(s) of the problem, I would suggest that you use the Forum Post Assistant tool and follow the instructions relating to how to use the report in the forum.

[Johan Allard]

Joomla! Instance :: Joomla! 3.9.0-Stable (Amani) 30-October-2018
Joomla! Platform :: Joomla Platform 13.1.0-Stable (Curiosity) 24-Apr-2013
Joomla! Configured :: Yes | Writable (744) | Owner: --protected-- . (uid: /gid: ) | Group: --protected-- (gid: ) | Valid For: 3.9
Configuration Options :: Offline: false | SEF: true | SEF Suffix: false | SEF ReWrite: false | .htaccess/web.config: Yes | GZip: false | Cache: false | CacheTime: 15 | CacheHandler: file | CachePlatformPrefix: N/A | FTP Layer: false | Proxy: false | LiveSite: | Session lifetime: 15 | Session handler: database | Shared sessions: N/A | SSL: 0 | Error Reporting: default | Site Debug: false | Language Debug: false | Default Access: 1 | Unicode Slugs: false | dbConnection Type: mysqli | PHP Supports J! 3.9.0: Yes | Database Credentials Present: Yes |

Host Configuration :: OS: Linux | OS Version: 4.4.144+20180928.1211.ec5540d0.xenial | Technology: x86_64 | Web Server: Apache | Encoding: gzip, deflate | Doc Root: --protected-- | System TMP Writable: Yes | Free Disk Space : 45066.19 GiB |

PHP Configuration :: Version: 5.6.38 | PHP API: cgi-fcgi | Session Path Writable: No | Display Errors: 1 | Error Reporting: 24567 | Log Errors To: | Last Known Error: | Register Globals: | Magic Quotes: | Safe Mode: | Open Base: | Uploads: 1 | Max. Upload Size: 96M | Max. POST Size: 96M | Max. Input Time: 60 | Max. Execution Time: 50 | Memory Limit: 536870912

Database Configuration :: Version: 5.5.5-10.3.9-MariaDB-1:10.3.9+maria~bionic (Client:mysqlnd 5.0.11-dev - 20120503 - $Id: 76b08b24596e12d4553bd41fc93cccd5bac2fe7a $) | Host: --protected-- (--protected--) | Localhost: No | Collation: utf8_general_ci (Character Set: utf8) | Database Size: 48.91 MiB | #of Tables:  104

PHP Extensions :: Core (5.6.38) | date (5.6.38) | ereg () | libxml () | openssl () | pcre () | sqlite3 (0.7-dev) | zlib (2.0) | bcmath () | calendar () | ctype () | curl () | dba () | dom (20031129) | hash (1.0) | fileinfo (1.0.5) | filter (0.11.0) | gd () | gettext () | SPL (0.2) | iconv () | session () | intl (1.1.0) | json (1.2.1) | mbstring () | mcrypt () | standard (5.6.38) | mysqlnd (mysqlnd 5.0.11-dev - 20120503 - $Id: 76b08b24596e12d4553bd41fc93cccd5bac2fe7a $) | mysqli (0.1) | mysql (1.0) | PDO (1.0.4dev) | pdo_mysql (1.0.2) | pdo_sqlite (1.0.1) | readline (5.6.38) | Reflection ($Id: 5f15287237d5f78d75b19c26915aa7bd83dee8b8 $) | imap () | SimpleXML (0.1) | soap () | exif (1.4 $Id: cad29b729548e4206f0697710cc9e177f26fdff3 $) | sysvshm () | tokenizer (0.1) | wddx () | xml () | xmlreader (0.1) | xmlrpc (0.51) | xmlwriter (0.1) | xsl (0.1) | zip (1.12.5) | cgi-fcgi () | Zend Engine (2.6.0) |
Potential Missing Extensions ::
Disabled Functions :: disk_total_space | diskfreespace | exec | system | popen | proc_open | proc_nice | shell_exec | passthru | dl |

Switch User Environment (Experimental) :: PHP CGI: Yes | Server SU: No | PHP SU: Yes | Custom SU (LiteSpeed/Cloud/Grid): No
Potential Ownership Issues: Maybe

Core Folders :: images/ (755) | components/ (755) | modules/ (755) | plugins/ (755) | language/ (755) | templates/ (755) | cache/ (755) | logs/ (755) | tmp/ (755) | administrator/components/ (755) | administrator/modules/ (755) | administrator/language/ (755) | administrator/templates/ (755) | administrator/logs/ (---) |

Elevated Permissions (First 10) :: media/dojo/ (777) | media/dojo/20151225/ (777) | modules/mod_fancy_tagcloud/cache/ (777) | modules/mod_fancy_tagcloud/cache/95/ (777) |

Database statistics :: Uptime: 224549 | Threads: 65 | Questions: 248580065 | Slow queries: 0 | Opens: 866396 | Flush tables: 369 | Open tables: 16384 | Queries per second avg: 1107.019 |

Components :: SITE ::
Core :: com_mailto (3.0.0) 1 | com_wrapper (3.0.0) 1 |
3rd Party:: WF_AGGREGATOR_DAILYMOTION_TITL (2.6.23) 1 | WF_AGGREGATOR_VIMEO_TITLE (2.6.23) 1 | WF_AGGREGATOR_VINE_TITLE (2.6.23) 1 | WF_AGGREGATOR_[youtube]_TITLE (2.6.23) 1 | WF_FILESYSTEM_JOOMLA_TITLE (2.6.23) 1 | WF_LINKS_JOOMLALINKS_TITLE (2.6.23) 1 | WF_POPUPS_JCEMEDIABOX_TITLE (2.6.23) 1 | WF_POPUPS_WINDOW_TITLE (2.6.23) 1 | WF_LINK_SEARCH_TITLE (2.6.23) 1 | WF_ANCHOR_TITLE (2.6.23) 1 | WF_ARTICLE_TITLE (2.6.23) 1 | WF_AUTOSAVE_TITLE (2.6.23) 1 | WF_BROWSER_TITLE (2.6.23) 1 | WF_CHARMAP_TITLE (2.6.23) 1 | WF_CLEANUP_TITLE (2.6.23) 1 | WF_CLIPBOARD_TITLE (2.6.23) 1 | WF_CONTEXTMENU_TITLE (2.6.23) 1 | WF_DIRECTIONALITY_TITLE (2.6.23) 1 | WF_EMOTIONS_TITLE (2.6.23) 1 | WF_FONTCOLOR_TITLE (2.6.23) 1 | WF_FONTSELECT_TITLE (2.6.23) 1 | WF_FONTSIZESELECT_TITLE (2.6.23) 1 | WF_FORMATSELECT_TITLE (2.6.23) 1 | WF_FULLSCREEN_TITLE (2.6.23) 1 | WF_HR_TITLE (2.6.23) 1 | WF_IMGMANAGER_TITLE (2.6.23) 1 | WF_INLINEPOPUPS_TITLE (2.6.23) 1 | WF_KITCHENSINK_TITLE (2.6.23) 1 | WF_LAYER_TITLE (2.6.23) 1 | WF_LINK_TITLE (2.6.23) 1 | WF_LISTS_TITLE (2.6.23) 1 | WF_MEDIA_TITLE (2.6.23) 1 | WF_NONBREAKING_TITLE (2.6.23) 1 | WF_PREVIEW_TITLE (2.6.23) 1 | WF_PRINT_TITLE (2.6.23) 1 | WF_SEARCHREPLACE_TITLE (2.6.23) 1 | WF_SOURCE_TITLE (2.6.23) 1 | WF_SPELLCHECKER_TITLE (2.6.23) 1 | WF_STYLE_TITLE (2.6.23) 1 | WF_STYLESELECT_TITLE (2.6.23) 1 | WF_TABLE_TITLE (2.6.23) 1 | WF_TEXTCASE_TITLE (2.6.23) 1 | WF_VISUALBLOCKS_TITLE (2.6.23) 1 | WF_VISUALCHARS_TITLE (2.6.23) 1 | WF_XHTMLXTRAS_TITLE (2.6.23) 1 |

Components :: ADMIN ::
Core :: com_admin (3.0.0) 1 | com_ajax (3.2.0) 1 | com_banners (3.0.0) 1 | com_cache (3.0.0) 1 | com_categories (3.0.0) 1 | com_checkin (3.0.0) 1 | com_config (3.0.0) 1 | com_content (3.0.0) 1 | com_contenthistory (3.2.0) 1 | com_cpanel (3.0.0) 1 | com_finder (3.0.0) 1 | com_installer (3.0.0) 1 | com_joomlaupdate (3.6.2) 1 | com_languages (3.0.0) 1 | com_login (3.0.0) 1 | com_media (3.0.0) 1 | com_menus (3.0.0) 1 | com_messages (3.0.0) 1 | com_modules (3.0.0) 1 | com_newsfeeds (3.0.0) 1 | com_plugins (3.0.0) 1 | com_postinstall (3.2.0) 1 | com_redirect (3.0.0) 1 | com_search (3.0.0) 1 | com_tags (3.1.0) 1 | com_templates (3.0.0) 1 | com_users (3.0.0) 1 | com_actionlogs (3.9.0) 1 | com_associations (3.7.0) 1 | com_fields (3.7.0) 1 | com_privacy (3.9.0) 1 |
3rd Party:: Akeeba (5.6.3) 1 | COM_COALAWEBSOCIALLINKS (0.2.4) 1 | COM_COALAWEBTRAFFIC (0.1.9) 1 | COM_FAVICON (1.16) 1 | COM_JCE (2.6.23) 1 | offlajn_installer (1.0) 1 |

Modules :: SITE ::
Core :: mod_articles_archive (3.0.0) 1 | mod_articles_categories (3.0.0) 1 | mod_articles_category (3.0.0) 1 | mod_articles_latest (3.0.0) 1 | mod_articles_news (3.0.0) 1 | mod_articles_popular (3.0.0) 1 | mod_banners (3.0.0) 1 | mod_breadcrumbs (3.0.0) 1 | mod_custom (3.0.0) 1 | mod_feed (3.0.0) 1 | mod_finder (3.0.0) 1 | mod_footer (3.0.0) 1 | mod_languages (3.5.0) 1 | mod_login (3.0.0) 1 | mod_menu (3.0.0) 1 | mod_random_image (3.0.0) 1 | mod_related_items (3.0.0) 1 | mod_search (3.0.0) 1 | mod_stats (3.0.0) 1 | mod_syndicate (3.0.0) 1 | mod_tags_popular (3.1.0) 1 | mod_tags_similar (3.1.0) 1 | mod_users_latest (3.0.0) 1 | mod_whosonline (3.0.0) 1 | mod_wrapper (3.0.0) 1 |
3rd Party:: mod_articles_mostpopular (1.0.0) 1 | Blank Module (5.0.10) 1 | MOD_COALAWEBLIKEBOX (0.2.4) 1 | MOD_COALAWEBPAGE (0.2.4) 1 | MOD_COALAWEBSOCIALLINKS (0.2.4) 1 | MOD_COALAWEBTRAFFIC (0.1.9) 1 | MOD_FACEBOOKLIKE (1.4.9.1) 1 | Fancy TagCloud (1.016) 1 | Featured categories (3.2.6) 1 | JA Image Hotspot (1.1.1) 1 | Perfect Everything in Everyway (2.0.9) 1 | Spearhead Facebook Like Button (3.7.7) 1 |

Modules :: ADMIN ::
Core :: mod_custom (3.0.0) 1 | mod_feed (3.0.0) 1 | mod_latest (3.0.0) 1 | mod_logged (3.0.0) 1 | mod_login (3.0.0) 1 | mod_menu (3.0.0) 1 | mod_multilangstatus (3.0.0) 1 | mod_popular (3.0.0) 1 | mod_quickicon (3.0.0) 1 | mod_stats_admin (3.0.0) 1 | mod_status (3.0.0) 1 | mod_submenu (3.0.0) 1 | mod_title (3.0.0) 1 | mod_toolbar (3.0.0) 1 | mod_version (3.0.0) 1 | mod_privacy_dashboard (3.9.0) 1 | mod_sampledata (3.8.0) 1 | mod_latestactions (3.9.0) 1 |
3rd Party:: Reset Hits module (3.3.0) 1 |

Plugins :: SITE ::
Core :: plg_authentication_cookie (3.0.0) 1 | plg_authentication_gmail (3.0.0) 0 | plg_authentication_joomla (3.0.0) 1 | plg_authentication_ldap (3.0.0) 0 | plg_captcha_recaptcha (3.4.0) 1 | plg_captcha_recaptcha_invisibl (3. 1 | plg_content_emailcloak (3.0.0) 1 | plg_content_finder (3.0.0) 1 | plg_content_joomla (3.0.0) 1 | plg_content_loadmodule (3.0.0) 1 | plg_content_pagebreak (3.0.0) 1 | plg_content_pagenavigation (3.0.0) 1 | plg_content_vote (3.0.0) 0 | plg_content_confirmconsent (3.9.0) 0 | plg_content_fields (3.7.0) 1 | plg_editors-xtd_article (3.0.0) 1 | plg_editors-xtd_image (3.0.0) 1 | plg_editors-xtd_pagebreak (3.0.0) 1 | plg_editors-xtd_readmore (3.0.0) 1 | plg_editors-xtd_module (3.5.0) 1 | plg_editors-xtd_menu (3.7.0) 1 | plg_editors-xtd_fields (3.7.0) 1 | plg_extension_joomla (3.0.0) 1 | plg_finder_categories (3.0.0) 1 | plg_finder_contacts (3.0.0) 1 | plg_finder_content (3.0.0) 1 | plg_finder_newsfeeds (3.0.0) 1 | plg_finder_tags (3.0.0) 1 | plg_installer_webinstaller (1.1.1) 1 | PLG_INSTALLER_FOLDERINSTALLER (3.6.0) 1 | plg_installer_packageinstaller (3.6.0) 1 | PLG_INSTALLER_URLINSTALLER (3.6.0) 1 | plg_quickicon_extensionupdate (3.0.0) 1 | plg_quickicon_joomlaupdate (3.0.0) 1 | plg_quickicon_privacycheck (3.9.0) 1 | plg_quickicon_phpversioncheck (3.7.0) 1 | plg_search_categories (3.0.0) 1 | plg_search_contacts (3.0.0) 1 | plg_search_content (3.0.0) 1 | plg_search_newsfeeds (3.0.0) 1 | plg_search_tags (3.0.0) 1 | plg_system_cache (3.0.0) 0 | plg_system_debug (3.0.0) 1 | plg_system_highlight (3.0.0) 1 | plg_system_languagecode (3.0.0) 0 | plg_system_languagefilter (3.0.0) 0 | plg_system_log (3.0.0) 1 | plg_system_logout (3.0.0) 1 | plg_system_p3p (3.0.0) 0 | plg_system_redirect (3.0.0) 0 | plg_system_remember (3.0.0) 1 | plg_system_sef (3.0.0) 1 | plg_system_stats (3.5.0) 1 | plg_system_updatenotification (3.5.0) 1 | plg_system_sessiongc (3.8.6) 1 | plg_system_logrotation (3.9.0) 1 | plg_system_privacyconsent (3.9.0) 0 | plg_system_fields (3.7.0) 1 | PLG_SYSTEM_ACTIONLOGS (3.9.0) 0 | plg_twofactorauth_totp (3.2.0) 0 | plg_twofactorauth_yubikey (3.2.0) 0 | plg_user_contactcreator (3.0.0) 0 | plg_user_joomla (3.0.0) 1 | plg_user_profile (3.0.0) 0 | plg_user_terms (3.9.0) 0 | plg_privacy_consents (3.9.0) 1 | plg_privacy_content (3.9.0) 1 | plg_privacy_message (3.9.0) 1 | plg_privacy_user (3.9.0) 1 | plg_privacy_actionlogs (3.9.0) 1 | PLG_ACTIONLOG_JOOMLA (3.9.0) 1 | plg_fields_imagelist (3.7.0) 1 | plg_fields_usergrouplist (3.7.0) 1 | plg_fields_calendar (3.7.0) 1 | plg_fields_radio (3.7.0) 1 | plg_fields_repeatable (3.9.0) 1 | plg_fields_color (3.7.0) 1 | plg_fields_user (3.7.0) 1 | plg_fields_url (3.7.0) 1 | plg_fields_checkboxes (3.7.0) 1 | plg_fields_textarea (3.7.0) 1 | plg_fields_list (3.7.0) 1 | plg_fields_integer (3.7.0) 1 | plg_fields_text (3.7.0) 1 | plg_fields_editor (3.7.0) 1 | plg_fields_media (3.7.0) 1 | plg_fields_sql (3.7.0) 1 |
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Templates :: SITE :: AS 002027 Free (4.1.0) 1 | ashton (2.0) 1 | beez3 (3.1.0) 1 | frontend (1.0.0) 1 | jsn_dona_free (1.0.5) 1 | jsn_time_free (1.2.1) 1 | protostar (1.0) 1 |
Templates :: ADMIN :: hathor (3.0.0) 1 | isis (1.0) 1 |

[SharkyKZ]

I upgraded to joomla 3.9 and php is 7.2
new error msg: Using $this when not in object context

You have an outdated template and/or extensions. Enable debug (Debug System option in Global Configuration) to see where the error is coming from.

[Johan Allard]

0 Using $this when not in object context
/customers/3/9/d/heemkringokegem.be/httpd.www/libraries/src/Application/CMSApplication.php:370
Call stack
# Function Location
1 () JROOT/libraries/src/Application/CMSApplication.php:370
2 Joomla\CMS\Application\CMSApplication::getMenu() JROOT/libraries/src/Application/SiteApplication.php:275
3 Joomla\CMS\Application\SiteApplication::getMenu() JROOT/plugins/system/favicon/favicon.php:73
4 plgSystemFavicon->getFavicon() JROOT/plugins/system/favicon/favicon.php:47
5 plgSystemFavicon->onAfterRender() JROOT/libraries/joomla/event/event.php:70
6 JEvent->update() JROOT/libraries/joomla/event/dispatcher.php:160
7 JEventDispatcher->trigger() JROOT/libraries/src/Application/BaseApplication.php:108
8 Joomla\CMS\Application\BaseApplication->triggerEvent() JROOT/libraries/src/Application/CMSApplication.php:1050
9 Joomla\CMS\Application\CMSApplication->render() JROOT/libraries/src/Application/SiteApplication.php:778
10 Joomla\CMS\Application\SiteApplication->render() JROOT/libraries/src/Application/CMSApplication.php:202
11 Joomla\CMS\Application\CMSApplication->execute() JROOT/index.php:49

[SharkyKZ]

Update Favicon plugin https://extensions.joomla.org/extension/favicon/. And you should keep all extensions up to date.

[sozzled]

The FPA report shows PHP 5.6.38 (not PHP 7.2.x)!

I agree with other contributions (about outdated extensions in use). Additionally Session Path Writable = No (which should be Yes) may cause problems with updating. Folder permissions = 777 are unnecessary in a well-maintained J! website; the file permission for configuration.php is normally 444.

Possibly there were issues with updating the J! CMS core files at some time and these issues were not noticed until now. Quickest resolution for the problem(s) is to restore the site from a known backup (before the problems were noticed) and attend to the other maintenance activies referred to in this and previous posts. Good luck.

[Johan Allard]

The FPA report shows PHP 5.6.38 (not PHP 7.2.x)! => i downgrade tempory to php 5.6
I will make a new topic with the status of this morning.

[Johan Allard]

Very strange, problems are there any longer ...

[sozzled]

Very strange, problems are there any longer ...

I assume that you meant to write that the problems you were having (with the site being "down" and unable to login as the site's administrator/superuser) are not there now. Correct?

In any case, a number of suggestions were made in this topic concerning keeping your website up to date. Additionally, in a well-maintained, secure Joomla hosting environment, there is no need to relax the recommended folder and file permissions (in ways that could potentially allow others to create mischief and wreck your hard work).

In moving from PHP 5.6 to PHP 7.something—let's recognise, from the outset, that it's a good idea for people to be heading that way, anyway—it's important to understand that outdated software—software that was designed and constructed back in the days when PHP 5 was in widespread use—may not be compatible with PHP that is now becoming mainstream. A while ago I made the conscious decision to move my hosting base from PHP 5.6 to PHP 7.2; I didn't want to go through the intermediate phase of trialling PHP 7.0 because PHP 7.0 has no future in it. PHP 7.2 is, at the moment, the way I would recommend people should be heading.

Looking at the Joomla usage stats, regardless of how reliable this information may be, PHP 5 is used by over two-thirds of all Joomla websites (i.e. websites created after J! 3.5). Of the remaining one third, half of those are using PHP 7.0 and the other half is roughly split between PHP 7.1 and PHP 7.2. In effect, this means that nearly 95% of all Joomla websites are using versions of PHP that is at end-of-life or that have no long-term strategic value. There are lessons to be drawn from this particularly for people who are interested in using Joomla 4 (because J! 4 requires PHP 7).

Going from a hosting base that uses PHP 5 to using PHP 7 may not always be plain sailing; the difficulties increase proportionately with the number of extensions one has installed on one's website(s). Even more so, there are differences between PHP 7.0 and PHP 7.2 that will compound the problems. We can't explain all the differences here but the point I want to make is that the task of going from PHP 5 to PHP 7 is made easier if the application software that relies on PHP is kept up-to-date with the latest releases from the developers who designed and constructed them.

It's not an application developer's fault that software does not keep pace with PHP. The reason why most websites fail is also not because something just happened (unless one believes in the power of the supernatural). The reason most websites fail is because people don't spend their time ensuring that basic housekeeping and website maintenance is being done regularly and effectively.