Site slow - FPA shows PHP 5.6 but cPanel says 7.3

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gsmela
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Posts: 93
Joined: Thu Jun 10, 2010 12:38 pm
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Site slow - FPA shows PHP 5.6 but cPanel says 7.3

Post by gsmela » Thu Mar 14, 2019 4:17 pm

Hello. This Joomla 3.9.4 site is running very slowly (www.vermontbeekeepers.org) on a VPS where the other sites are fine. Running the FPA shows the Session Path Writeable = No and that it is running PHP 5.6.4 but I don't understand that. Looking in cPanel and the site's System Information page I see PHP version as 7.3.3.

Any idea what might be going on? Thank you.

Forum Post Assistant (v1.4.8 (koine)) : 14th March 2019 wrote:
Basic Environment :: wrote:Joomla! Instance :: Joomla! 3.9.4-Stable (Amani) 12-March-2019
Joomla! Platform :: Joomla Platform 13.1.0-Stable (Curiosity) 24-Apr-2013
Joomla! Configured :: Yes | Writable (644) | Owner: --protected-- . (uid: 1/gid: 1) | Group: --protected-- (gid: 1) | Valid For: 3.9
Configuration Options :: Offline: false | SEF: true | SEF Suffix: false | SEF ReWrite: true | .htaccess/web.config: No (ReWrite Enabled but no .htaccess?) | GZip: true | Cache: true | CacheTime: 15 | CacheHandler: file | CachePlatformPrefix: false | FTP Layer: false | Proxy: false | LiveSite: | Session lifetime: 15 | Session handler: database | Shared sessions: false | SSL: 2 | Error Reporting: none | Site Debug: false | Language Debug: false | Default Access: 1 | Unicode Slugs: false | dbConnection Type: mysqli | PHP Supports J! 3.9.4: Yes | Database Supports J! 3.9.4: Yes | Database Credentials Present: Yes |

Host Configuration :: OS: Linux | OS Version: 3.12.18-clouder0 | Technology: x86_64 | Web Server: Apache/2.4.29 (Unix) mod_hive/6.25 OpenSSL/1.0.1e-fips mod_fastcgi/2.4.6 | Encoding: gzip, deflate, br | Doc Root: --protected-- | System TMP Writable: Yes | Free Disk Space : 48.79 GiB |

PHP Configuration :: Version: 5.6.40 | PHP API: cgi-fcgi | Session Path Writable: No | Display Errors: 1 | Error Reporting: 22519 | Log Errors To: | Last Known Error: | Register Globals: | Magic Quotes: | Safe Mode: | Open Base: | Uploads: 1 | Max. Upload Size: 128M | Max. POST Size: 128M | Max. Input Time: -1 | Max. Execution Time: 30 | Memory Limit: 128M

Database Configuration :: Version: 5.6.36-82.1-log (Client:5.5.32) | Host: --protected-- (--protected--) | default Collation: utf8_general_ci (default Character Set: utf8) | Database Size: 182.25 MiB | #of Tables: 390
Detailed Environment :: wrote:PHP Extensions :: Core (5.6.40) | date (5.6.40) | ereg () | libxml () | openssl () | pcre () | sqlite3 (0.7-dev) | zlib (2.0) | bcmath () | bz2 () | calendar () | ctype () | curl () | dba () | dom (20031129) | enchant (1.1.0) | hash (1.0) | fileinfo (1.0.5) | filter (0.11.0) | ftp () | gd () | gettext () | SPL (0.2) | iconv () | session () | intl (1.1.0) | json (1.2.1) | ldap () | mbstring () | mcrypt () | standard (5.6.40) | mysql (1.0) | mysqli (0.1) | pcntl () | mysqlnd (mysqlnd 5.0.11-dev - 20120503 - $Id: 76b08b24596e12d4553bd41fc93cccd5bac2fe7a $) | PDO (1.0.4dev) | pdo_mysql (1.0.2) | pdo_pgsql (1.0.2) | pdo_sqlite (1.0.1) | pgsql () | Phar (2.0.2) | posix () | pspell () | readline (5.6.40) | Reflection ($Id: 5f15287237d5f78d75b19c26915aa7bd83dee8b8 $) | imap () | shmop () | SimpleXML (0.1) | soap () | sockets () | exif (1.4 $Id: cad29b729548e4206f0697710cc9e177f26fdff3 $) | sysvmsg () | sysvsem () | tidy (2.0) | tokenizer (0.1) | wddx () | xml () | xmlreader (0.1) | xmlrpc (0.51) | xmlwriter (0.1) | xsl (0.1) | zip (1.12.5) | cgi-fcgi () | bz2_filter (0.1) | mailparse (2.1.6) | memcache (2.2.6) | imagick (3.4.2) | memcached (2.2.0) | mhash () | Zend Engine (2.6.0) |
Potential Missing Extensions ::

Switch User Environment (Experimental) :: PHP CGI: Yes | Server SU: Yes | PHP SU: Yes | Custom SU (LiteSpeed/Cloud/Grid): Yes
Potential Ownership Issues: No
Folder Permissions :: wrote:Core Folders :: images/ (755) | components/ (755) | modules/ (755) | plugins/ (755) | language/ (755) | templates/ (755) | cache/ (755) | logs/ (755) | tmp/ (755) | administrator/components/ (755) | administrator/modules/ (755) | administrator/language/ (755) | administrator/templates/ (755) | administrator/logs/ (755) |

Elevated Permissions (First 10) ::
Database Information :: wrote:Database statistics :: Uptime: 248277 | Threads: 1 | Questions: 1958158 | Slow queries: 29 | Opens: 57642 | Flush tables: 1 | Open tables: 2048 | Queries per second avg: 7.886 |
Extensions Discovered :: wrote:Components :: SITE ::
Core :: com_wrapper (3.0.0) 1 | com_mailto (3.0.0) 1 |
3rd Party:: eshop_flat (3.2.4) ? | eshop_weight (3.2.4) ? | eshop_ups (3.2.4) ? | eshop_quantity (3.2.4) ? | eshop_flatitem (3.2.4) ? | eshop_uspsshipping (1.0.1) ? | eshop_price (3.2.4) ? | eshop_auspostpac (3.2.4) ? | eshop_item (3.2.4) ? | eshop_itemgeozones (3.2.4) ? | eshop_free (3.2.4) ? | eshop_postcode (3.2.4) ? | os_paypal (3.2.4) ? | os_offline (3.2.4) ? | os_authnet (3.2.4) ? | os_eway (3.2.4) ? | os_creditcard (3.2.4) ? | os_paypal_pro (2.0.0) ? | os_paypal (2.17.0) ? | os_offline (2.17.0) ? | os_authnet (2.17.0) ? | os_eway (2.17.0) ? | kunena_tmpl_nts_kinfinite (5.1.8) ? | kunena_tmpl_crypsis (5.1.10.1) ? | kunena_tmpl_crypsisb3 (5.1.10.1) ? | WF_AUTOSAVE_TITLE (2.6.38) ? | WF_IMGMANAGER_EXT_TITLE (2.6.38) ? | WF_DIRECTIONALITY_TITLE (2.6.38) ? | WF_FULLSCREEN_TITLE (2.6.38) ? | WF_IFRAME_TITLE (2.6.38) ? | WF_LINK_TITLE (2.6.38) ? | WF_IMGMANAGER_TITLE (2.6.38) ? | WF_ANCHOR_TITLE (2.6.38) ? | WF_SOURCE_TITLE (2.6.38) ? | WF_ARTICLE_TITLE (2.6.38) ? | WF_TEXTCASE_TITLE (2.6.38) ? | WF_CAPTION_TITLE (2.6.38) ? | WF_MICRODATA_TITLE (2.6.38) ? | WF_CONTEXTMENU_TITLE (2.6.38) ? | WF_LISTS_TITLE (2.6.38) ? | WF_LAYER_TITLE (2.6.38) ? | WF_HR_TITLE (2.6.38) ? | WF_BROWSER_TITLE (2.6.38) ? | WF_CLIPBOARD_TITLE (2.6.38) ? | WF_NONBREAKING_TITLE (2.6.38) ? | WF_KITCHENSINK_TITLE (2.6.38) ? | WF_TEMPLATEMANAGER_TITLE (2.6.38) ? | WF_VISUALCHARS_TITLE (2.6.38) ? | WF_EMOTIONS_TITLE (2.6.38) ? | WF_PRINT_TITLE (2.6.38) ? | WF_STYLE_TITLE (2.6.38) ? | WF_FONTSELECT_TITLE (2.6.38) ? | WF_MEDIAMANAGER_TITLE (2.6.38) ? | WF_CHARMAP_TITLE (2.6.38) ? | WF_CLEANUP_TITLE (2.6.38) ? | WF_TEXTPATTERN_TITLE (2.6.38) ? | WF_FONTCOLOR_TITLE (2.6.38) ? | WF_VISUALBLOCKS_TITLE (2.6.38) ? | WF_INLINEPOPUPS_TITLE (2.6.38) ? | WF_SEARCHREPLACE_TITLE (2.6.38) ? | WF_XHTMLXTRAS_TITLE (2.6.38) ? | WF_PREVIEW_TITLE (2.6.38) ? | WF_FONTSIZESELECT_TITLE (2.6.38) ? | WF_FILEMANAGER_TITLE (2.6.38) ? | WF_STYLESELECT_TITLE (2.6.38) ? | WF_FORMATSELECT_TITLE (2.6.38) ? | WF_TABLE_TITLE (2.6.38) ? | WF_SPELLCHECKER_TITLE (2.6.38) ? | WF_MEDIA_TITLE (2.6.38) ? | WF_LINKS_JOOMLALINKS_TITLE (2.6.38) ? | WF_POPUPS_WINDOW_TITLE (2.6.38) ? | WF_POPUPS_JCEMEDIABOX_TITLE (2.6.38) ? | WF_AGGREGATOR_VINE_TITLE (2.6.38) ? | WF_AGGREGATOR_VIMEO_TITLE (2.6.38) ? | WF_AGGREGATOR_DAILYMOTION_TITLE (2.6.38) ? | WF_AGGREGATOR_[youtube]_TITLE (2.6.38) ? | WF_FILESYSTEM_JOOMLA_TITLE (2.6.38) ? | WF_LINK_SEARCH_TITLE (2.6.38) ? | os_paypal (3.8.5) ? | os_offline (1.0) ? | os_authnet (3.8.5) ? | os_eway (3.8.5) ? | os_worldpay (3.8.5) ? |

Components :: ADMIN ::
Core :: com_admin (3.0.0) 1 | com_cache (3.0.0) 1 | com_modules (3.0.0) 1 | com_search (3.0.0) 1 | com_fields (3.7.0) 1 | com_actionlogs (3.9.0) 1 | com_ajax (3.2.0) 1 | com_postinstall (3.2.0) 1 | com_users (3.0.0) 1 | com_categories (3.0.0) 1 | com_privacy (3.9.0) 1 | com_tags (3.1.0) 1 | com_banners (3.0.0) 1 | com_config (3.0.0) 1 | com_installer (3.0.0) 1 | com_messages (3.0.0) 1 | com_login (3.0.0) 1 | com_newsfeeds (3.0.0) 1 | com_joomlaupdate (3.6.2) 1 | com_languages (3.0.0) 1 | com_menus (3.0.0) 1 | com_finder (3.0.0) 1 | com_checkin (3.0.0) 1 | com_content (3.0.0) 1 | com_plugins (3.0.0) 1 | com_redirect (3.0.0) 1 | com_weblinks (3.6.0) 1 | com_templates (3.0.0) 1 | com_cpanel (3.0.0) 1 | com_contenthistory (3.2.0) 1 | com_associations (3.7.0) 1 | com_media (3.0.0) 1 |
3rd Party:: com_shackspreadsheets (1.2.0) 1 | EShop (3.2.4) 1 | COM_OSMAP (4.2.19) 1 | JEV Locations (3.5.4) 1 | com_osmembership (2.17.0) 1 | com_profiles (1.5.0) 0 | Admintools (5.3.0) 1 | COM_JSVISIONARY (2.1.5) 1 | com_rsform (2.1.3) 1 | eXtplorer (2.1.9) 0 | Akeeba (6.4.2) 1 | COM_JFBCONNECT (8.0.6) 0 | RSMediaGallery! (1.9.33) 1 | COM_COMMUNITYSURVEYS (5.1.0) 1 | CJLib (2.8.6) 1 | PLG_KUNENA_EASYPROFILE (5.1.10.1) 0 | plg_kunena_kunena (5.1.10.1) 1 | plg_kunena_community (5.1.10.1) 0 | PLG_KUNENA_EASYBLOG (0.0.1) ? | plg_kunena_uddeim (5.1.10.1) 0 | plg_finder_kunena (5.1.10.1) 0 | plg_kunena_altauserpoints (5.1.10.1) 0 | plg_kunena_gravatar (5.1.10.1) 1 | plg_kunena_comprofiler (5.1.10.1) 0 | plg_kunena_finder (5.1.10.1) 1 | plg_kunena_joomla (5.1.10.1) 1 | plg_kunena_alphauserpoints (5.0.14) ? | plg_kunena_easysocial (5.1.10.1) 0 | mod_kunenamenu (4.0.12) ? | com_kunena (5.1.10.1) 1 | COM_JCE (2.6.38) 1 | Event Booking (3.8.5) 1 | COM_JEVENTS (3.4.49) 1 |

Modules :: SITE ::
Core :: mod_whosonline (3.0.0) 1 | mod_languages (3.5.0) 1 | mod_users_latest (3.0.0) 1 | mod_articles_archive (3.0.0) 1 | mod_custom (3.0.0) 1 | mod_related_items (3.0.0) 1 | mod_feed (3.0.0) 1 | mod_syndicate (3.0.0) 1 | mod_banners (3.0.0) 1 | mod_tags_similar (3.1.0) 1 | mod_articles_latest (3.0.0) 1 | mod_login (3.0.0) 1 | mod_articles_news (3.0.0) 1 | mod_stats (3.0.0) 1 | mod_breadcrumbs (3.0.0) 1 | mod_random_image (3.0.0) 1 | mod_articles_categories (3.0.0) 1 | mod_weblinks (3.6.0) 1 | mod_articles_popular (3.0.0) 1 | mod_search (3.0.0) 1 | mod_tags_popular (3.1.0) 1 | mod_menu (3.0.0) 1 | mod_footer (3.0.0) 1 | mod_finder (3.0.0) 1 | mod_wrapper (3.0.0) 1 | mod_articles_category (3.0.0) 1 |
3rd Party:: Membership Plans (2.17.0) 1 | Eshop Advanced Search (1.3.3) 1 | MOD_PWEBBOX (3.0.3) 1 | MOD_JSSHACKSLIDES (3.1.11) 1 | mod_ostimer (2.9.16) 1 | MOD_RSMEDIAGALLERY_SHOWCASE (1.0.11) 1 | MOD_JEV_CUSTOM_MODULE_TITLE (3.4.49) 1 | Community Surveys Consolidated Repo (5.1.0) ? | Eshop Category (1.3.1) 1 | Membership Status (2.17.0) 1 | MOD_JEV_FILTER_MODULE_TITLE (3.4.49) 1 | JEvents - Locations (3.5.4) 1 | Events Booking - View (3.8.5) 1 | SCSocial Widget (8.0.5) 1 | Eshop Search (1.3.3) 1 | SCSocial Find Us (8.0.5) 1 | Community Surveys Module (5.1.0) 1 | Events Booking - Event Categories (3.8.5) 1 | RSSocial! (1.1.2) 1 | JFBC Social Share (8.0.5) 0 | Events Booking - Mini Calendar (3.8.5) 1 | Eshop Currency (1.3.1) 1 | Eshop Quote (1.3.1) 1 | Eshop Products Filter (2.5.0) 1 | Events Booking - Google Map (3.8.5) 1 | SCSocial Stream (8.0.0) 1 | Events Booking - Upcoming events (3.8.5) 1 | Eshop Product (1.3.1) 1 | MOD_JEV_LEGEND_TITLE (3.4.49) 1 | MOD_JEV_SWITCH_VIEW_TITLE (3.4.49) 1 | EShop Tags (1.0.0) 1 | MOD_JEV_CALENDAR_TITLE (3.4.49) 1 | Events Booking - Cart Module (3.8.5) 1 | MOD_JEV_LATEST_EVENTS_TITLE (3.4.49) 1 | mod_kunenalatest (5.1.1) 1 | Events Booking - Events By City (3.8.5) 1 | Events Booking - Events By State (3.8.5) 1 | Eshop Manufacturer (1.3.1) 1 | MOD_JEVLOCATIONS_LOCATION_MODULE_NA (3.5.4) ? | Eshop Cart (1.3.1) 1 | Events Booking - Search Events (1.6.8) 1 | Surveys Form Module (5.1.0) 1 | SCLogin (8.0.6) 1 | MOD_JSSOCIALICON (3.1.7) 1 | Membership Pro View (2.17.0) 1 | Events Booking - Events By Location (3.8.5) 1 | Community Surveys Categories (5.1.0) 1 |

Modules :: ADMIN ::
Core :: mod_multilangstatus (3.0.0) 1 | mod_toolbar (3.0.0) 1 | mod_custom (3.0.0) 1 | mod_title (3.0.0) 1 | mod_privacy_dashboard (3.9.0) 1 | mod_feed (3.0.0) 1 | mod_logged (3.0.0) 1 | mod_login (3.0.0) 1 | mod_popular (3.0.0) 1 | mod_submenu (3.0.0) 1 | mod_latest (3.0.0) 1 | mod_stats_admin (3.0.0) 1 | mod_menu (3.0.0) 1 | mod_quickicon (3.0.0) 1 | mod_status (3.0.0) 1 | mod_latestactions (3.9.0) 1 | mod_sampledata (3.8.0) 1 | mod_version (3.0.0) 1 |
3rd Party:: Events Booking - Latest Registrants (3.8.5) 1 |

Libraries :: SITE ::
Core ::
3rd Party:: file_fof30 (3.4.1) ? | SourceCoast Extensions Library (8.0.4) 1 |

Templates Discovered :: wrote:Templates :: SITE :: beez3 (3.1.0) 1 | js_alasse (2.2.0) 1 | protostar (1.0) 1 |
Templates :: ADMIN :: isis (1.0) 1 | hathor (3.0.0) 1 |

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AMurray
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Posts: 4616
Joined: Sat Feb 13, 2010 7:35 am
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Re: Site slow - FPA shows PHP 5.6 but cPanel says 7.3

Post by AMurray » Fri Mar 15, 2019 11:40 pm

How did you select & apply the PHP version - did you manually specify it in the htaccess file, or select it from cPanel? Is it possible that you can select PHP versions for different folders? Or is it supposed to be a "global" setting?

I know on my host, I can select a folder, then apply a PHP version to that folder, or I can select public_html and apply it to all that folder and all sub-folders. This would depend on your host. They could answer the question why cPanel reports 7.3.3 but FPA / Joomla is reporting 5.6.40.

In Joomla itself, in the System information settings, what PHP version does it report there? (you can also view the "php_info" page that should also show you the PHP version,
Regards,
--------------------------------------------------------------
A Murray
Millennium Falcon - it's the ship that made the Kessel run in less than 12 parsecs! The fastest hunk of junk in the galaxy.

gsmela
Joomla! Intern
Joomla! Intern
Posts: 93
Joined: Thu Jun 10, 2010 12:38 pm
Contact:

Re: Site slow - FPA shows PHP 5.6 but cPanel says 7.3

Post by gsmela » Fri Mar 15, 2019 11:50 pm

AMurray - Thank you for responding. My hosting works with PHP the same way yours does (likely the same host!) and although the FPA is now reporting the Session is Writeable, and the correct PHP version, I'm still not sure why.

I did wipe out and create a new htaccess file (I use Admin Tools) but it turns out the performance problem was due to a plugin that was loading with every pages. The plugin has been disabled and performance is again fine. (I am waiting to hear back from the plugin developer to see if he has any ideas what changed in an update he pushed a few days ago.)


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