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shawnbuddy
Joomla! Apprentice
Joomla! Apprentice
Posts: 11
Joined: Fri Oct 04, 2019 6:32 pm

Frustrating Mobile Bug (Site Looks Right in Browser But Not Mobile Devices)

Post by shawnbuddy » Fri Oct 18, 2019 3:55 am

I've been working on my first Joomla site at:

http://the-pride-testing.joomla.com/index.php

I’ve got this pretty much the way the client wants it, I think. I know it looks a little old-fashioned but all they asked us to do is to update their very old site to the latest Joomla and try to make it responsive.

But there’s a bizarre mobile bug. It’s responsive in web browsers and shows a mobile menu when resized there, but it doesn’t seem to recognize when it’s on actual mobile devices or the chrome simulator. The only page that resizes elements correctly and shows the mobile menu is the find a dealer page. I know that’s related to the map element there, because when I remove it from that layout it breaks like all the other pages. I’m using a custom layout for that page but the only change is loading that element.

Any ideas? Any help would be much appreciated.

Here is my forum post assistant code.
Forum Post Assistant (v1.4.9 (lambrusca) : 17th October 2019 wrote:
Basic Environment :: wrote:Joomla! Instance :: Joomla! 3.9.11-Stable (Amani) 13-August-2019
Joomla! Platform :: Joomla Platform 13.1.0-Stable (Curiosity) 24-Apr-2013
Joomla! Configured :: Yes | Read-Only (444) | Owner: --protected-- . (uid: /gid: ) | Group: --protected-- (gid: ) | Valid For: 3.9
Configuration Options :: Offline: false | SEF: true | SEF Suffix: true | SEF ReWrite: false | .htaccess/web.config: No | GZip: false | Cache: false | CacheTime: 15 | CacheHandler: file | CachePlatformPrefix: false | FTP Layer: false | Proxy: false | LiveSite: | Session lifetime: 15 | Session handler: database | Shared sessions: false | SSL: 0 | Error Reporting: maximum | Site Debug: false | Language Debug: false | Default Access: 1 | Unicode Slugs: true | dbConnection Type: mysqli | PHP Supports J! 3.9.11: Yes | Database Supports J! 3.9.11: Yes | Database Credentials Present: Yes |

Host Configuration :: OS: Linux | OS Version: 3.10.0-962.3.2.lve1.5.24.5.el6h.x86_64 | Technology: x86_64 | Web Server: Apache | Encoding: gzip, deflate | Doc Root: --protected-- | System TMP Writable: Yes | Free Disk Space : 244.06 GiB |

PHP Configuration :: Version: 7.1.31 | PHP API: cgi-fcgi | Session Path Writable: Yes | Display Errors: | Error Reporting: 22519 | Log Errors To: | Last Known Error: | Register Globals: | Magic Quotes: | Safe Mode: | Allow url fopen: 1 | Open Base: | Uploads: 1 | Max. Upload Size: 360M | Max. POST Size: 380M | Max. Input Time: 60 | Max. Execution Time: 660 | Memory Limit: 512M

Database Configuration :: Version: 5.7.23-cll-lve (Client:5.7.23) | Host: --protected-- (--protected--) | default Collation: utf8mb4_general_ci (default Character Set: utf8mb4) | Database Size: 13.84 MiB | #of Tables:  111
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Potential Missing Extensions ::
Disabled Functions :: socket_create | socket_connect | show_source | enable_dl | dl | memory_limit | socket_accept | socket_bind | socket_close | socket_create_listen | socket_create_pair | socket_listen | socket_recv | socket_recvfrom | socket_select | socket_send | socket_sendto | socket_shutdown |

Switch User Environment (Experimental) :: PHP CGI: Yes | Server SU: Yes | PHP SU: Yes | Custom SU (LiteSpeed/Cloud/Grid): No
Potential Ownership Issues: Maybe
Folder Permissions :: wrote:Core Folders :: images/ (755) | components/ (755) | modules/ (755) | plugins/ (755) | language/ (755) | templates/ (755) | cache/ (755) | logs/ (---) | tmp/ (755) | administrator/components/ (755) | administrator/modules/ (755) | administrator/language/ (755) | administrator/templates/ (755) | administrator/logs/ (755) |

Elevated Permissions (First 10) ::
Database Information :: wrote:Database statistics :: Uptime: 2563636 | Threads: 16 | Questions: 968345377 | Slow queries: 0 | Opens: 55892373 | Flush tables: 1 | Open tables: 1948 | Queries per second avg: 377.723 |
Extensions Discovered :: wrote:Components :: SITE ::
Core :: com_wrapper (3.0.0) 1 | com_mailto (3.0.0) 1 |
3rd Party::

Components :: ADMIN ::
Core :: com_installer (3.0.0) 1 | com_fields (3.7.0) 1 | com_redirect (3.0.0) 1 | com_newsfeeds (3.0.0) 1 | com_joomlaupdate (3.6.2) 1 | com_ajax (3.2.0) 1 | com_languages (3.0.0) 1 | com_admin (3.0.0) 1 | com_templates (3.0.0) 1 | com_content (3.0.0) 1 | com_cache (3.0.0) 1 | com_modules (3.0.0) 1 | com_contenthistory (3.2.0) 1 | com_config (3.0.0) 1 | com_search (3.0.0) 1 | com_privacy (3.9.0) 1 | com_banners (3.0.0) 1 | com_associations (3.7.0) 1 | com_login (3.0.0) 1 | com_plugins (3.0.0) 1 | com_menus (3.0.0) 1 | com_postinstall (3.2.0) 1 | com_users (3.0.0) 1 | com_actionlogs (3.9.0) 1 | com_messages (3.0.0) 1 | com_media (3.0.0) 1 | com_categories (3.0.0) 1 | com_finder (3.0.0) 1 | com_cpanel (3.0.0) 1 | com_tags (3.1.0) 1 | com_checkin (3.0.0) 1 |
3rd Party:: com_phocagallery (4.3.18) 1 | COM_MIGRATEME (2.8.16) 1 | Easy Image Rotator (2.0.6) 0 |

Modules :: SITE ::
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3rd Party:: Maximenu CK (8.2.19) 1 | JF Mobile Menu (1.3) 1 | Rapid Contact (1.4.18) 1 | Easy Image Rotator Module (2.0.6) 0 |

Modules :: ADMIN ::
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3rd Party::

Libraries ::
Core ::
3rd Party:: Regular Labs Library (19.10.11711) 1 |

Plugins ::
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3rd Party:: plg_editors-xtd_modals (11.5.6) 1 | plg_system_modals (11.5.6) 1 | System - Ideal Store Locator (3.9.8) 1 | plg_system_regularlabs (19.10.11711) 1 | T3 Framework (2.7.4) 1 | plg_editors_tinymce (4.5.11) 1 | plg_editors_codemirror (5.40.0) 1 |
Templates Discovered :: wrote:Templates :: SITE :: mynewtemplate (1.0.2) 1 | protostar (1.0) 1 | purity_III (1.2.5) 1 | beez3 (3.1.0) 1 | mynewtemplate (1.0.2) 1 |
Templates :: ADMIN :: isis (1.0) 1 | hathor (3.0.0) 1 |

Mr. Wimpy
Joomla! Explorer
Joomla! Explorer
Posts: 308
Joined: Fri Dec 02, 2005 10:46 am
Location: The Netherlands

Re: Frustrating Mobile Bug (Site Looks Right in Browser But Not Mobile Devices)

Post by Mr. Wimpy » Fri Oct 18, 2019 8:49 am

Add the following meta-tag in the <head> of your template

Code: Select all

<meta name="viewport" content="width=device-width, initial-scale=1.0" />
You can read what it means and does here:
https://www.w3schools.com/css/css_rwd_viewport.asp

Regards,
Wim

shawnbuddy
Joomla! Apprentice
Joomla! Apprentice
Posts: 11
Joined: Fri Oct 04, 2019 6:32 pm

Re: Frustrating Mobile Bug (Site Looks Right in Browser But Not Mobile Devices)

Post by shawnbuddy » Fri Oct 18, 2019 4:07 pm

Mr. Wimpy wrote:
Fri Oct 18, 2019 8:49 am
Add the following meta-tag in the <head> of your template

Code: Select all

<meta name="viewport" content="width=device-width, initial-scale=1.0" />
You can read what it means and does here:
https://www.w3schools.com/css/css_rwd_viewport.asp

Regards,
Wim
Thank you so much! I mostly create Drupal and Wordpress sites and I've never had to manually add that before. This site is at least 9 years old, so I guess it just wasn't included when the original developer made it. I also found a link to a bitcoin forum he hid in here for ... some reason.


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