Currently, any attempt to invoke an edit function in my Joomla Backend results in the source being displayed as per the attached screen shot. i.e. blank edit area screen with a power button/login type icon. If I click the icon I see the outline of the text window with a “circle of doom – processing” animation for a few seconds before the blank screen and icon are re-displayed.
I first noticed it trying to edit a module, but since then each new source type I try gives the same display. It was first evident when using the JCE Pro Editor – as set in global configuration. I could use TinyMCE and “None” at first. Searching for solutions, I found one that suggested it could be a caching problem. I cleared browser and Joomla cache and now the problem has rippled through to any editor I set in Global Parameters.
Other things I have tried. My subscription to JCE – editor Pro expired a while ago so I removed the package and installed the free version.
Schoolboy error I know but I haven’t properly recorded what I have done in the recent past. I don’t make changes to my site very often and even then they are minor.
The most recent significant change I have made to the site prior to noticing this problem has been to activate https on my hosting package and force https support for the entire site within Joomla. I believe I have made all the requisite changes as laid out in the documentation, including suggested changes to .htaccess and configuration.php. I’m not convinced this is the root of the problem. I have tried to backout all the changes I’ve made to implement https and the problem persists. Does anyone agree moving to https is a red herring?
I’m at a loss as to what to try next. The front end of the site is working fine so I’m nervous about some of the options open to me. I’m being prompted to update to version 3.9.23 from 3.9.22 but I’m nervous about updating a dysfunctional backend. Do you agree I should try to fix it at my installed release first?
I’ve seen an option to restore Joomla core components – I’m somewhat of a Joomla novice so I’d need to research and understand the full impact of this. Should I do it anyway? What are the risks to my front end?
The most drastic action would be to restore from my last known good Akeeba backup taken prior to upgrading to Joomla 3.9.22 back in October. I suspect this is likely to be the most time efficient route but would welcome your thoughts. Especially if someone has a quick fix I’ve missed? Any help much appreciated.
Screen shot
Here's my FPA output
Forum Post Assistant (v1.6.1) : 25-Nov-2020 wrote:Basic Environment :: wrote:Joomla! Instance :: Joomla! 3.9.22-Stable (Amani) 6-October-2020
Joomla! Platform :: Joomla Platform 13.1.0-Stable (Curiosity) 24-Apr-2013
Joomla! Configured :: Yes | Read-Only (444) |
Configuration Options :: Offline: false | SEF: true | SEF Suffix: false | SEF ReWrite: true | .htaccess/web.config: Yes | GZip: false | Cache: true | CacheTime: 30 | CacheHandler: file | CachePlatformPrefix: false | FTP Layer: false | Proxy: false | LiveSite: Is Not Empty | Session lifetime: 60 | Session handler: database | Shared sessions: false | SSL: 2 | Error Reporting: none | Site Debug: false | Language Debug: false | Default Access: 1 | Unicode Slugs: false | dbConnection Type: mysqli | PHP Supports J! 3.9.22: Yes | Database Supports J! 3.9.22: Yes | Database Credentials Present: Yes |
Host Configuration :: OS: Linux | OS Version: 3.10.0-693.17.1.2.ELK.el6.x86_64 | Technology: x86_64 | Web Server: Apache | Encoding: gzip, deflate, br | System TMP Writable: Yes | Free Disk Space : 198.35 GiB |
PHP Configuration :: Version: 7.3.24 | PHP API: cgi-fcgi | Session Path Writable: Yes | Display Errors: | Error Reporting: 32759 | Log Errors To: error_log | Last Known Error: 17th June 2020 01:53:43. | Register Globals: | Magic Quotes: | Safe Mode: | Allow url fopen: 1 | Open Base: | Uploads: 1 | Max. Upload Size: 256M | Max. POST Size: 260M | Max. Input Time: 60 | Max. Execution Time: 30 | Memory Limit: 256M
Database Configuration :: Version: 5.6.41-84.1 (Client:mysqlnd 5.0.12-dev - 20150407 - $Id: 7cc7cc96e675f6d72e5cf0f267f48e167c2abb23 $) | Database Size: 11.94 MiB | #of Tables with config prefix: 225 | #of other Tables: 0 | User Privileges : GRANT ALLDetailed Environment :: wrote:PHP Extensions :: Core (7.3.24) | date (7.3.24) | libxml (7.3.24) | openssl (7.3.24) | pcre (7.3.24) | zlib (7.3.24) | filter (7.3.24) | hash (7.3.24) | pcntl (7.3.24) | readline (7.3.24) | Reflection (7.3.24) | SPL (7.3.24) | session (7.3.24) | standard (7.3.24) | cgi-fcgi () | bcmath (7.3.24) | bz2 (7.3.24) | calendar (7.3.24) | ctype (7.3.24) | curl (7.3.24) | dom (20031129) | mbstring (7.3.24) | fileinfo (7.3.24) | ftp (7.3.24) | gd (7.3.24) | gettext (7.3.24) | gmp (7.3.24) | iconv (7.3.24) | imap (7.3.24) | intl (7.3.24) | json (1.7.0) | exif (7.3.24) | mysqlnd (mysqlnd 5.0.12-dev - 20150407 - $Id: 7cc7cc96e675f6d72e5cf0f267f48e167c2abb23 $) | odbc (7.3.24) | PDO (7.3.24) | pgsql (7.3.24) | Phar (7.3.24) | posix (7.3.24) | pspell (7.3.24) | SimpleXML (7.3.24) | soap (7.3.24) | sockets (7.3.24) | sqlite3 (7.3.24) | tidy (7.3.24) | tokenizer (7.3.24) | xml (7.3.24) | xmlwriter (7.3.24) | xsl (7.3.24) | zip (1.15.4) | mysqli (7.3.24) | pdo_mysql (7.3.24) | PDO_ODBC (7.3.24) | pdo_pgsql (7.3.24) | pdo_sqlite (7.3.24) | wddx (7.3.24) | xmlreader (7.3.24) | xmlrpc (7.3.24) | imagick (3.4.3) | SourceGuardian (11.4.1) | ionCube Loader (10.4.4) | Zend Engine (3.3.24) |
Potential Missing Extensions ::
Switch User Environment :: PHP CGI: Yes | Server SU: Yes | PHP SU: Yes | Potential Ownership Issues: NoFolder Permissions :: wrote:Core Folders :: images/ (755) | components/ (755) | modules/ (755) | plugins/ (755) | language/ (755) | templates/ (755) | cache/ (755) | logs/ (755) | tmp/ (755) | administrator/components/ (755) | administrator/modules/ (755) | administrator/language/ (755) | administrator/templates/ (755) | administrator/logs/ (---) |
Elevated Permissions (First 10) ::Database Information :: wrote:Database statistics :: Uptime: 9880031 | Threads: 18 | Questions: 7680088160 | Slow queries: 10120 | Opens: 29527021 | Flush tables: 1 | Open tables: 16800 | Queries per second avg: 777.334 |Extensions Discovered :: wrote:Components :: Site ::
Core :: com_mailto (3.0.0) 1 | com_wrapper (3.0.0) 1 |
3rd Party:: kunena_tmpl_crypsis (4.0.12) ? | JCE - Noneditable (1.0.0) ? | WF_VISUALCHARS_TITLE (2.9.1) ? | WF_ANCHOR_TITLE (2.9.1) ? | WF_KITCHENSINK_TITLE (2.9.1) ? | WF_REFERENCE_TITLE (2.9.1) ? | WF_FONTSELECT_TITLE (2.9.1) ? | WF_CLEANUP_TITLE (2.9.1) ? | WF_HR_TITLE (2.9.1) ? | WF_ARTICLE_TITLE (2.9.1) ? | WF_WORDCOUNT_TITLE (2.9.1) ? | WF_BROWSER_TITLE (2.9.1) ? | WF_IMGMANAGER_TITLE (2.9.1) ? | WF_CLIPBOARD_TITLE (2.9.1) ? | WF_STYLE_TITLE (2.9.1) ? | WF_CHARMAP_TITLE (2.9.1) ? | WF_NONBREAKING_TITLE (2.9.1) ? | WF_MEDIA_TITLE (2.9.1) ? | WF_XHTMLXTRAS_TITLE (2.9.1) ? | WF_EMOTIONS_TITLE (2.9.1) ? | WF_FULLSCREEN_TITLE (2.9.1) ? | WF_FONTCOLOR_TITLE (2.9.1) ? | WF_AUTOSAVE_TITLE (2.9.1) ? | WF_VISUALBLOCKS_TITLE (2.9.1) ? | WF_CONTEXTMENU_TITLE (2.9.1) ? | WF_LISTS_TITLE (2.9.1) ? | WF_FORMATSELECT_TITLE (2.9.1) ? | WF_PRINT_TITLE (2.9.1) ? | WF_DIRECTIONALITY_TITLE (2.9.1) ? | WF_LINK_TITLE (2.9.1) ? | WF_FONTSIZESELECT_TITLE (2.9.1) ? | WF_SOURCE_TITLE (2.9.1) ? | WF_ATTRIBUTES_TITLE (2.9.1) ? | WF_STYLESELECT_TITLE (2.9.1) ? | WF_TEXTCASE_TITLE (2.9.1) ? | WF_HELP_TITLE (2.9.1) ? | WF_SEARCHREPLACE_TITLE (2.9.1) ? | WF_TABLE_TITLE (2.9.1) ? | WF_SPELLCHECKER_TITLE (2.9.1) ? | WF_PREVIEW_TITLE (2.9.1) ? | WF_LINK_SEARCH_TITLE (2.9.1) ? | WF_AGGREGATOR_AUDIO_TITLE (2.9.1) ? | WF_AGGREGATOR_DAILYMOTION_TITLE (2.9.1) ? | WF_AGGREGATOR_[youtube]_TITLE (2.9.1) ? | WF_AGGREGATOR_VIDEO_TITLE (2.9.1) ? | WF_AGGREGATOR_VIMEO_TITLE (2.9.1) ? | WF_FILESYSTEM_JOOMLA_TITLE (2.9.1) ? | WF_POPUPS_JCEMEDIABOX_TITLE (2.9.1) ? | WF_LINKS_JOOMLALINKS_TITLE (2.9.1) ? |
Components :: Admin ::
Core :: com_finder (3.0.0) 1 | com_templates (3.0.0) 1 | com_config (3.0.0) 1 | com_joomlaupdate (3.6.2) 1 | com_admin (3.0.0) 1 | com_tags (3.1.0) 1 | com_users (3.0.0) 1 | com_privacy (3.9.0) 1 | com_actionlogs (3.9.0) 1 | com_login (3.0.0) 1 | com_categories (3.0.0) 1 | com_modules (3.0.0) 1 | com_cache (3.0.0) 1 | com_redirect (3.0.0) 1 | com_menus (3.0.0) 1 | com_search (3.0.0) 1 | com_cpanel (3.0.0) 1 | com_languages (3.0.0) 1 | com_content (3.0.0) 1 | com_newsfeeds (3.0.0) 1 | com_postinstall (3.2.0) 1 | com_weblinks (3.7.0) 1 | com_messages (3.0.0) 1 | com_ajax (3.2.0) 1 | com_fields (3.7.0) 1 | com_installer (3.0.0) 1 | com_plugins (3.0.0) 1 | com_contenthistory (3.2.0) 1 | com_banners (3.0.0) 1 | com_checkin (3.0.0) 1 | com_associations (3.7.0) 1 | com_media (3.0.0) 1 |
3rd Party:: COM_EVENTGALLERY (3.11.16) 1 | com_jhackguard (2.0.2) 1 | Akeeba (7.3.2.1) 1 | com_kunena (3.0.2) 1 | plg_kunena_comprofiler (3.0.2) 1 | plg_kunena_gravatar (3.0.2) 0 | plg_kunena_alphauserpoints (3.0.2) 1 | plg_kunena_uddeim (3.0.2) 1 | plg_finder_kunena (3.0.2) ? | plg_kunena_community (3.0.2) 1 | plg_kunena_kunena (3.0.2) 1 | plg_kunena_joomla (3.0.2) 1 | plg_kunena_finder (3.0.2) ? | mod_kunenamenu (3.0.2) ? | COM_B2JCONTACT (2.1.13) 1 | com_jaextmanager (2.5.3) 1 | com_jaextmanager (2.6.5) 1 | COM_K2 (2.6.7) 1 | com_xmap (2.3.4) ? | com_djimageslider (4.1.1) 1 | COM_J2XML (3.1.114) ? | JUserTube (6.1.0) ? | COM_JCE (2.9.1) 1 | COM_JEVENTS (3.6.6) 1 |
Modules :: Site ::
Core :: mod_finder (3.0.0) 1 | mod_feed (3.0.0) 1 | mod_articles_category (3.0.0) 1 | mod_login (3.0.0) 1 | mod_banners (3.0.0) 1 | mod_syndicate (3.0.0) 1 | mod_wrapper (3.0.0) 1 | mod_custom (3.0.0) 1 | mod_stats (3.0.0) 1 | mod_articles_latest (3.0.0) 1 | mod_search (3.0.0) 1 | mod_menu (3.0.0) 1 | mod_breadcrumbs (3.0.0) 1 | mod_articles_news (3.0.0) 0 | mod_tags_popular (3.1.0) 1 | mod_random_image (3.0.0) 1 | mod_related_items (3.0.0) 0 | mod_footer (3.0.0) 1 | mod_articles_archive (3.0.0) 1 | mod_articles_popular (3.0.0) 0 | mod_languages (3.5.0) 1 | mod_articles_categories (3.0.0) 1 | mod_tags_similar (3.1.0) 1 | mod_weblinks (3.7.0) 1 | mod_users_latest (3.0.0) 1 | mod_whosonline (3.0.0) 1 |
3rd Party:: JA Top Panel (2.5.4) 1 | B2J Contact (2.1.13) 1 | JA Facebook Activity Module (2.5.4) 1 | JA Login (2.5.8) 1 | Bootstrap Vimeo Video (1.0.0) 1 | K2 Users (2.6.7) 1 | K2 Tools (2.6.7) 1 | JA Twitter Module (2.5.8) 1 | MOD_JEV_CALENDAR_TITLE (3.6.6) 1 | K2 User (2.6.7) 1 | MOD_JEV_SWITCH_VIEW_TITLE (3.6.6) 1 | K2 Content (2.6.7) 1 | MOD_JEV_LEGEND_TITLE (3.6.6) 1 | DJ-ImageSlider (4.1.1) 1 | MOD_JEV_FILTER_MODULE_TITLE (3.6.6) 1 | JA Facebook Like Box Module (2.5.7) 1 | JA Slideshow (2.6.4) 1 | mod_hwd_vimeo_videobox (1.1.12) 1 | JUserTube (6.1.0) ? | MOD_JEV_LATEST_EVENTS_TITLE (3.6.6) 1 | Social Media Icon Links (1.6.0) 1 | JF slideshow (1.0.0) 1 | K2 Comments (2.6.7) 1 | MOD_JEV_CUSTOM_MODULE_TITLE (3.6.6) 1 |
Modules :: Admin ::
Core :: mod_feed (3.0.0) 1 | mod_login (3.0.0) 1 | mod_privacy_dashboard (3.9.0) 1 | mod_latestactions (3.9.0) 1 | mod_stats_admin (3.0.0) 1 | mod_version (3.0.0) 1 | mod_multilangstatus (3.0.0) 1 | mod_latest (3.0.0) 0 | mod_custom (3.0.0) 1 | mod_toolbar (3.0.0) 1 | mod_quickicon (3.0.0) 1 | mod_menu (3.0.0) 1 | mod_logged (3.0.0) 1 | mod_title (3.0.0) 1 | mod_popular (3.0.0) 1 | mod_sampledata (3.8.0) 1 | mod_submenu (3.0.0) 1 | mod_status (3.0.0) 1 |
3rd Party:: K2 Stats (admin) (2.6.7) 1 | K2 Quick Icons (admin) (2.6.7) 1 |
Libraries ::
Core ::
3rd Party:: file_fof30 (3.6.2) ? |
Plugins ::
Core :: plg_captcha_recaptcha_invisible (3.8) 0 | plg_captcha_recaptcha (3.4.0) 0 | plg_installer_packageinstaller (3.6.0) 1 | PLG_INSTALLER_FOLDERINSTALLER (3.6.0) 1 | plg_installer_webinstaller (2.1.2) 1 | PLG_INSTALLER_URLINSTALLER (3.6.0) 1 | plg_fields_radio (3.7.0) 1 | plg_fields_url (3.7.0) 1 | plg_fields_integer (3.7.0) 1 | plg_fields_sql (3.7.0) 1 | plg_fields_usergrouplist (3.7.0) 1 | plg_fields_editor (3.7.0) 1 | plg_fields_textarea (3.7.0) 1 | plg_fields_imagelist (3.7.0) 1 | plg_fields_checkboxes (3.7.0) 1 | plg_fields_media (3.7.0) 1 | plg_fields_calendar (3.7.0) 1 | plg_fields_color (3.7.0) 1 | plg_fields_text (3.7.0) 1 | plg_fields_repeatable (3.9.0) 1 | plg_fields_user (3.7.0) 1 | plg_fields_list (3.7.0) 1 | plg_search_categories (3.0.0) 1 | plg_search_contacts (3.0.0) 1 | plg_search_content (3.0.0) 1 | plg_search_weblinks (3.7.0) 1 | plg_search_newsfeeds (3.0.0) 1 | plg_search_tags (3.0.0) 0 | plg_privacy_consents (3.9.0) 1 | plg_privacy_message (3.9.0) 1 | plg_privacy_content (3.9.0) 1 | plg_privacy_actionlogs (3.9.0) 1 | plg_privacy_user (3.9.0) 1 | plg_authentication_cookie (3.0.0) 1 | plg_authentication_gmail (3.0.0) 0 | plg_authentication_joomla (3.0.0) 1 | plg_authentication_ldap (3.0.0) 0 | plg_editors-xtd_fields (3.7.0) 1 | plg_editors-xtd_menu (3.7.0) 1 | plg_editors-xtd_pagebreak (3.0.0) 1 | plg_editors-xtd_article (3.0.0) 1 | plg_editors-xtd_image (3.0.0) 1 | plg_editors-xtd_weblink (3.7.0) 0 | plg_editors-xtd_module (3.5.0) 1 | plg_editors-xtd_readmore (3.0.0) 1 | plg_system_cache (3.0.0) 0 | plg_system_fields (3.7.0) 1 | plg_system_sef (3.0.0) 1 | plg_system_languagefilter (3.0.0) 0 | plg_system_log (3.0.0) 0 | plg_system_updatenotification (3.5.0) 1 | plg_system_debug (3.0.0) 1 | plg_system_redirect (3.0.0) 1 | plg_system_p3p (3.0.0) 1 | plg_system_highlight (3.0.0) 1 | plg_system_logout (3.0.0) 1 | plg_system_stats (3.5.0) 1 | plg_system_weblinks (3.7.0) 0 | plg_system_logrotation (3.9.0) 1 | PLG_SYSTEM_ACTIONLOGS (3.9.0) 0 | plg_system_remember (3.0.0) 1 | plg_system_privacyconsent (3.9.0) 0 | plg_system_sessiongc (3.8.6) 1 | plg_system_languagecode (3.0.0) 0 | plg_content_fields (3.7.0) 1 | plg_content_pagenavigation (3.0.0) 1 | plg_content_pagebreak (3.0.0) 1 | plg_content_emailcloak (3.0.0) 1 | plg_content_confirmconsent (3.9.0) 1 | plg_content_loadmodule (3.0.0) 1 | plg_content_finder (3.0.0) 0 | plg_content_joomla (3.0.0) 1 | plg_content_vote (3.0.0) 1 | plg_quickicon_phpversioncheck (3.7.0) 1 | plg_quickicon_joomlaupdate (3.0.0) 1 | plg_quickicon_privacycheck (3.9.0) 1 | plg_quickicon_extensionupdate (3.0.0) 1 | plg_twofactorauth_yubikey (3.2.0) 0 | plg_twofactorauth_totp (3.2.0) 0 | plg_finder_categories (3.0.0) 1 | plg_finder_contacts (3.0.0) 1 | plg_finder_content (3.0.0) 1 | plg_finder_weblinks (3.7.0) 1 | plg_finder_newsfeeds (3.0.0) 1 | plg_finder_tags (3.0.0) 0 | PLG_ACTIONLOG_JOOMLA (3.9.0) 1 | plg_user_terms (3.9.0) 0 | plg_user_contactcreator (3.0.0) 0 | plg_user_profile (3.0.0) 0 | plg_user_joomla (3.0.0) 1 | plg_extension_joomla (3.0.0) 1 |
3rd Party:: plg_installer_jce (2.9.1) 1 | plg_installer_jeventsinstaller (3.6.6) 0 | plg_fields_mediajce (2.9.1) 1 | Search - K2 (2.6.7) 1 | PLG_JEV_SEARCH_TITLE (3.6.6) 1 | plg_kunena_kunena (3.0.2) 1 | plg_kunena_comprofiler (3.0.2) 1 | plg_kunena_uddeim (3.0.2) 1 | plg_kunena_gravatar (3.0.2) 0 | plg_kunena_community (3.0.2) 1 | plg_kunena_joomla (3.0.2) 1 | plg_kunena_alphauserpoints (3.0.2) 1 | PLG_EVENTGALLERY_SUR_STANDARD (3.11.16) 0 | PLG_EVENTGALLERY_PAY_STANDARD (3.11.16) 0 | Josetta - K2 Categories (2.6.7) 1 | Josetta - K2 Items (2.6.7) 1 | JEvents - Meta Tags for Event Descr (3.0.2) ? | System - Nice Google Analytics (1.01) 1 | System - JCE MediaBox (1.1.22) 1 | plg_system_kunena (3.0.2) 1 | T3 Framework (1.4.1) 1 | plg_system_jce (2.9.1) 1 | JUserTube Resource Loader (6.1.0) ? | System - K2 (2.6.7) 1 | PLG_SYSTEM_BACKUPONUPDATE (7.3.2.1) 1 | bruteforceblocker (3.5.4.2) 1 | PLG_SYS_ADMINEXILE (2.3.4) 1 | System - JA Google Map (2.5.4) 1 | PLG_SYSTEM_PICASAUPDATER (3.11.16) 1 | System - JA Social (2.5.4) 1 | PLG_SYSTEM_EVENTGALLERY_CAPABILITIE (3.11.16) ? | JHackGuard Plugin (2.0.4) 1 | System - JA Popup (2.6.0) 1 | PLG_SYSTEM_J2XML (3.1.29) 0 | PLG_SYSTEM_GWEJSON (3.6.6) 1 | System - BIGSHOT Google Analytics (1.8) 0 | plg_content_jce (2.9.1) 1 | PLG_JEV_CORE_CONTENT_PLUGIN_TITLE (3.6.6) 1 | Content - Easy Embed Video (2.0) 1 | Content - JA Disqus Debate Echo (2.5.9) 1 | AllVideos (by JoomlaWorks) (6.1.0) 1 | AllVideos (by JoomlaWorks) (6.1.0) 1 | EVENTGALLERY_FIELDS_CATEGORY (3.11.16) 1 | PLG_EVENTGALLERY_MULTILANGCONTENT (3.11.16) 1 | plg_quickicon_kunena (3.0.2) 1 | plg_quickicon_jce (2.9.1) 1 | plg_quickicon_akeebabackup (7.3.2.1) 1 | plg_finder_k2 (2.6.7) 1 | PLG_FINDER_JEVENTS (3.6.6) 0 | Xmap - Virtuemart Plugin (2.0.3) 1 | Xmap - Mosets Tree Plugin (2.0.2) 1 | Xmap - SobiPro Plugin (2.0.2) 1 | Xmap - Kunena Plugin (3.0.0) 1 | XMAP_PLUGIN_K2 (1.3) 1 | Xmap - Content Plugin (2.0.4) 1 | Xmap - WebLinks Plugin (2.0.1) 1 | PLG_EVENTGALLERY_SHIP_STANDARD (3.11.16) 0 | PLG_J2XML_IMPORTER15 (3.1.18) 1 | plg_editors_tinymce (4.5.12) 1 | plg_editors_jce (2.9.1) 1 | plg_editors_codemirror (5.56.0) 1 | PLG_ACTIONLOG_AKEEBABACKUP (7.3.2.1) 0 | JEvents - Action Log (3.6.6) 0 | User - K2 (2.6.7) 1 | plg_extension_jce (2.9.1) 1 |Templates Discovered :: wrote:Templates :: Site :: ja_social (1.0.0) 1 | beez3 (3.1.0) 1 | protostar (1.0) 1 |
Templates :: Admin :: hathor (3.0.0) 1 | isis (1.0) 1 |