Some Articles Have Save Error: Blank and Won't Save Tags

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marcw
Joomla! Fledgling
Joomla! Fledgling
Posts: 3
Joined: Thu Apr 14, 2011 7:46 pm

Some Articles Have Save Error: Blank and Won't Save Tags

Post by marcw » Mon Apr 19, 2021 5:29 pm

Hello,
I have a situation where some articles give an "Error - Save failed with the following error: blank" but upon exiting and reloading the article the changes have been stored except for Tags. Other articles and new articles save fine with no errors and their tags. Very strange, have checked the database all is well and everything looks fine in content, content_types, and tags. The affected articles are very old and began "life" in Joomla 1.5 and haven't needed any edits so the problem has only recently been detected.

Any help would be greatly appreciated, thank you,
marc

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toivo
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Re: Some Articles Have Save Error: Blank and Won't Save Tags

Post by toivo » Tue Apr 20, 2021 5:14 am

Welcome to the Joomla forum!

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marcw
Joomla! Fledgling
Joomla! Fledgling
Posts: 3
Joined: Thu Apr 14, 2011 7:46 pm

Re: Some Articles Have Save Error: Blank and Won't Save Tags

Post by marcw » Tue Apr 20, 2021 6:50 pm

Forum Post Assistant (v1.6.2) : 20-Apr-2021 wrote:
Last PHP Error(s) Reported :: wrote:#3 /home3/believer/public_html/libraries/gantry5/classes/Gantry/Component/Whoops/SystemFaca in /home3/believer/public_html/plugins/system/redirect/redirect.php on line 66
Basic Environment :: wrote:Joomla! Instance :: Joomla! 3.9.26-Stable (Amani) 13-April-2021
Joomla! Platform :: Joomla Platform 13.1.0-Stable (Curiosity) 24-Apr-2013
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Host Configuration :: OS: Linux | OS Version: 4.19.150-76.ELK.el6.x86_64 | Technology: x86_64 | Web Server: Apache | Encoding: gzip, deflate, br | System TMP Writable: Yes | Free Disk Space : 58.41 GiB |

PHP Configuration :: Version: 7.4.16 | PHP API: cgi-fcgi | Session Path Writable: Yes | Display Errors: | Error Reporting: 32759 | Log Errors To: error_log | Last Known Error: 20th April 2021 13:39:10. | Register Globals: | Magic Quotes: | Safe Mode: | Allow url fopen: 1 | Open Base: | Uploads: 1 | Max. Upload Size: 512M | Max. POST Size: 516M | Max. Input Time: 60 | Max. Execution Time: 30 | Memory Limit: 256M

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Potential Missing Extensions ::

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Folder Permissions :: wrote:Core Folders :: images/ (755) | components/ (755) | modules/ (755) | plugins/ (755) | language/ (755) | templates/ (755) | cache/ (755) | logs/ (755) | tmp/ (755) | administrator/components/ (755) | administrator/modules/ (755) | administrator/language/ (755) | administrator/templates/ (755) | administrator/logs/ (755) |

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Database Information :: wrote:Database statistics :: Uptime: 69466 | Threads: 17 | Questions: 50200627 | Slow queries: 106 | Opens: 283928 | Flush tables: 1 | Open tables: 20000 | Queries per second avg: 722.664 |
Extensions Discovered :: wrote:Components :: Site ::
Core :: com_wrapper (3.0.0) 1 | com_mailto (3.0.0) 1 |
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3rd Party:: AcyMailing (5.10.21) 1 | JMap (4.7.6) 1 | FlexiContact (10.00) 1 | Akeeba (8.0.4) 1 | JotCache (5.3.2) ? | sh404SEF (4.23.1.4249) 1 | plg_installer_sh404sef (4.23.1.4249) 1 | sh404sef - Default component suppor (4.23.1.4249) ? | sh404sef - Analytics plugin (4.23.1.4249) 1 | sh404sef - Offline code plugin (4.23.1.4249) 1 | PLG_SH404SEFCORE_SH404SEFSOCIAL (4.23.1.4249) 1 | sh404sef - Similar urls plugin (4.23.1.4249) 1 | sh404sef - System plugin (4.23.1.4249) 1 | plg_system_shlib (0.4.0.716) 1 | sh404sef - System mobile template s (4.23.1.4249) ? | JDonation (5.8.5) 1 | COM_SPUPGRADE (4.1.2) ? | RokSprocket (2.1.28) 1 | COM_JCE (2.9.3) 1 | COM_GANTRY (4.1.43) 1 | COM_CINSTALLER (1.0.1) 1 | com_comment (6.0.13) 1 | com_gantry5 (5.4.37) 1 | Acym (7.4.1) 1 | RokCandy (2.0.2) 1 |

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3rd Party:: RokStories (1.15) 1 | Donation module (5.8.3) 1 | Jdonation Donors (5.6.0) 1 | JD Search (1.7.5) 1 | RokSprocket Module (2.1.28) 1 | RokAjaxSearch (2.0.6) 1 | Donation Thermometer (5.6.9) 1 | AcyMailing subscription form (7.4.1) 1 | RokNewsPager (2.0.2) 1 | RokNavMenu (2.0.8) 1 | Donation Form Module (4.2) 1 | JSitemap module (4.7.6) 1 | Donation Campaigns (5.6.15) 1 | Latest/Most CompojoomComment (6.0.8) 1 | AcyMailing 5 module (3.7.0) ? | RokTabs (1.13) 1 | mod_gantry5_particle (5.4.37) 1 | RokFeatureTable (1.7) ? |

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Libraries ::
Core ::
3rd Party:: file_fof40 (4.0.4) ? | Regular Labs Library (21.2.23991) 1 | Library - compojoom (5.3.1) 1 | file_fof30 (3.6.2) ? |

Plugins ::
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Templates Discovered :: wrote:Templates :: Site :: rt_zephyr (1.9) 1 | rt_zephyr (1.12) 1 | beez3 (3.1.0) 1 | protostar (1.0) 1 | g5_hadron (2.0.6) 1 |
Templates :: Admin :: hathor (3.0.0) 1 | isis (1.0) 1 |

User avatar
toivo
Joomla! Master
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Joined: Thu Feb 15, 2007 5:48 am
Location: Sydney, Australia

Re: Some Articles Have Save Error: Blank and Won't Save Tags

Post by toivo » Mon Apr 26, 2021 1:18 am

Change the level of error reporting in the Global Configuration from 'Simple' to 'Maximum' and see if that reveals PHP notices, warnings and errors when articles are saved.

The next step would be to enable and configure the plugin System - Plugin. Select your usergroup so that your registered users and visitors do not see the debug messages. Enable also the option 'Log almost everything' so that a log file can be downloaded from administrator/logs/everything.php.
Toivo Talikka, Global Moderator

marcw
Joomla! Fledgling
Joomla! Fledgling
Posts: 3
Joined: Thu Apr 14, 2011 7:46 pm

Re: Some Articles Have Save Error: Blank and Won't Save Tags

Post by marcw » Sat May 08, 2021 6:20 pm

Hello Toivo,
Sorry, this took so long but life happens. I turned Error Reporting to Maximum and since I have a localized copy that acts the same all I set in "System - Debug" plugin (hope I got that right) is "Log Almost Everything". Checked all log files and no errors and the only screen error is the same:

Error
Save failed with the following error:

The article saves just fine and I have since discovered that a majority of my articles (except new ones and copies) suffer from this.

Any help as always is greatly appreciated,
Thank you,
marc


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