Can't login to edit my site

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cathyvernham
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Can't login to edit my site

Post by cathyvernham » Thu Apr 22, 2021 11:30 pm

I haven't updated my website in a few years. So, I went in from ionos my host. Once in it asked me for a joomla sign in. I put in every email address I can think of and was told over and over again that the email was not linked with an account. Is there anyway I can found out what email is connected to the website devinechristmas.com? thanks for any help. I don't want to start all over again with the site.

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sozzled
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Re: Can't login to edit my site

Post by sozzled » Thu Apr 22, 2021 11:36 pm

cathyvernham wrote:
Thu Apr 22, 2021 11:30 pm
Is there any way I can found out what email is connected to the website devinechristmas.com?
Yes there is. Use phpMyAdmin to connect to the database associated with the website. Look at the table xxxxx_users. This will give you a list of all the registered user accounts and the email addresses associated with them. Find the first user account—the one with the lowest-numbered id and that's the user account that you used when you created the website.
“If you think I’m wrong then say, ‘I think you’re wrong.’ If you say ‘You’re wrong!’, how do you know?” :)

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pe7er
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Re: Can't login to edit my site

Post by pe7er » Fri Apr 23, 2021 7:45 am

Welcome to Joomla forum!

You could user phpMyAdmin (which is probably available in your web hosting panel) to create a new Super User account in your Joomla database and use that to login.

Instructions: https://docs.joomla.org/How_do_you_reco ... assword%3F
Kind Regards,
Peter Martin, Global Moderator
https://db8.nl - Joomla specialist, Nijmegen, Nederland
The best website: https://the-best-website.com

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toivo
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Re: Can't login to edit my site

Post by toivo » Mon May 17, 2021 11:04 pm

Did you try either of the remedies suggested above?

Creating a new topic about the same issue is known as cross-posting and it is not allowed in the forum rules.

By the way, now your website is down because it cannot connect to the MySQL server. Contact your host to find out what happened. They should be able to give you the connection details to the database server. Edit the file configuration.php once you have the correct details.
Toivo Talikka, Global Moderator


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