Content builder - XLS export failed for large volume

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ritashih
Joomla! Fledgling
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Joined: Sat Jun 19, 2021 9:58 am

Content builder - XLS export failed for large volume

Post by ritashih » Sat Jun 19, 2021 2:14 pm

Hi,

User tried to use the export button on our web site to export the list to an excel file and failed with the following error message:

" This site can’t be reached.
https://domainname.com/index.php/main/e ... =component
The web page might be temporarily down or it may have moved permanently to a new web address.
ERR_INVALID_RESPONSE "

There are 1176 entries in the list.

However, the export worked when the list is filtered and the number of entries are cut down to 136.
Is there limitation on how many entries the export function supports?

I have run the FPA report but it's too big.
I notice the following error in the report:

Last Known PHP Error
[19-Jun-2021 04:03:44 UTC] PHP Warning: count(): Parameter must be an array or an object that implements Countable in /home/domainname/public_html/administrator/components/com_contentbuilder/models/export.php on line 144

Does it mean that there is something wrong with the contentbuilder plugin?

Any insights are greatly appreciated.

Rita
Last edited by toivo on Sun Jun 20, 2021 10:47 pm, edited 1 time in total.
Reason: mod note: moved from 3.x General Questions

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Per Yngve Berg
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Re: Content builder - XLS export failed for large volume

Post by Per Yngve Berg » Sat Jun 19, 2021 4:12 pm

ritashih wrote:
Sat Jun 19, 2021 2:14 pm

I have run the FPA report but it's too big.
Split up the report in two posts.

ritashih wrote:
Sat Jun 19, 2021 2:14 pm
Does it mean that there is something wrong with the contentbuilder plugin?
Not a plugin, but the component. The variable must be declared as an array.

ritashih
Joomla! Fledgling
Joomla! Fledgling
Posts: 2
Joined: Sat Jun 19, 2021 9:58 am

Re: Content builder - XLS export failed for large volume

Post by ritashih » Sun Jun 20, 2021 1:36 pm

Thank you for your prompt response.
If you know where the problem is, do you still need the FPA report?
If you do, could you please advise how I can run without selecting the plugins? (I ran by default.)
Thanks.


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