The administrator horizonal menu bar disappeared

General questions relating to Joomla! 3.x.

Moderator: General Support Moderators

Forum rules
Forum Rules
Absolute Beginner's Guide to Joomla! <-- please read before posting.
Forum Post Assistant - If you are serious about wanting help, you should use this tool to help you post.
Windows Defender SmartScreen Issues <-- please read this if using Windows 10
Post Reply
mwales
Joomla! Apprentice
Joomla! Apprentice
Posts: 21
Joined: Sat Nov 20, 2021 5:06 pm

The administrator horizonal menu bar disappeared

Post by mwales » Sat Nov 27, 2021 9:30 pm

I was editing an article and when I was done and saved it. When I exited the editor, I noticed the administrator top horizontal menu is no longer being displayed. I have to click on the icon in the upper left corner of the page to get the control panel which allows me to continue. I can not figure how this happened or how get horizontal menu bar back. Any help is appreciated.
Marshall

User avatar
sozzled
Joomla! Master
Joomla! Master
Posts: 11345
Joined: Sun Jul 05, 2009 3:30 am
Location: Canberra, Australia

Re: The administrator horizonal menu bar disappeared

Post by sozzled » Sat Nov 27, 2021 9:45 pm

Very strange and I cannot reproduce this on any of my J! 3.10 websites. It sounds like—if text could speak—you may have some third-party system plugin installed on your website that plays havoc with the backend. I couldn't tell you what plugin this might be because I don't know anything about your website.

The Forum Post Assistant reporting tool can list the extensions you're using and it may provide us with some clues.
“If you think I’m wrong then say, ‘I think you’re wrong.’ If you say ‘You’re wrong!’, how do you know?” :)

User avatar
AMurray
Joomla! Champion
Joomla! Champion
Posts: 7413
Joined: Sat Feb 13, 2010 7:35 am
Location: Australia

Re: The administrator horizonal menu bar disappeared

Post by AMurray » Sat Nov 27, 2021 10:36 pm

The only behaviour I'm award of in J3 when editing (or perhaps for other functions) is the administration menu will usually be "greyed out" in certain circumstances, such as when editing an article. You can see that demonstrated in the following Documentation articles:

https://docs.joomla.org/Help310:Content ... nager_Edit
The screenshot in this documentation (editing article) shows the menu to be "greyed out" (all menu items are 'dimmed') while in the editor.

https://docs.joomla.org/Help310:Content_Article_Manager
This screenshot (article manager) in this documentation shows "brighter" white-coloured menu items in the Article Manager itself.

I have never heard of the menu completely disappearing.

I'm not sure why @mwales can see (only) the logo in the top left (the Joomla logo as visible in the above screenshots) as that appears to be part of the menu bar that the @mwales has said disappears on exit from editing the article.

@mwales, do you see this same behaviour in any other "editing" function (such as (custom)) modules?

A quick search in google for "admin bar in joomla disappears" only brings back suggestions about user permissions etc., - but if the @mwales has the relevant access I don't see that would be the issue here.

I know I'm speculating. Enough said.
Regards - A Murray

mwales
Joomla! Apprentice
Joomla! Apprentice
Posts: 21
Joined: Sat Nov 20, 2021 5:06 pm

Re: The administrator horizonal menu bar disappeared

Post by mwales » Sun Nov 28, 2021 3:50 pm

Here is the output of Forum Post Assistant without plugins enable. Hope I did it right.
Forum Post Assistant (v1.6.3) : 28-Nov-2021 wrote:
Basic Environment :: wrote:Joomla! Instance :: Joomla! 3.10.3-Stable (Daraja) 21-October-2021
Joomla! Platform :: Joomla Platform 13.1.0-Stable (Curiosity) 24-Apr-2013
Joomla! Configured :: Yes | Writable (644) |
Configuration Options :: Offline: false | SEF: true | SEF Suffix: false | SEF ReWrite: true | .htaccess/web.config: Yes | GZip: false | Cache: false | CacheTime: 15 | CacheHandler: file | CachePlatformPrefix: false | FTP Layer: false | Proxy: false | LiveSite: | Session lifetime: 30 | Session handler: database | Shared sessions: false | SSL: 0 | Error Reporting: default | Site Debug: false | Language Debug: false | Default Access: 1 | Unicode Slugs: false | dbConnection Type: mysqli | PHP Supports J! 3.10.3: Yes | Database Supports J! 3.10.3: Yes | Database Credentials Present: Yes |

Host Configuration :: OS: Linux | OS Version: 3.10.0-962.3.2.lve1.5.44.3.el7.x86_64 | Technology: x86_64 | Web Server: Apache | Encoding: gzip, deflate, br | System TMP Writable: Yes | Free Disk Space : 5392.77 GiB |

PHP Configuration :: Version: 7.4.25 | PHP API: cgi-fcgi | Session Path Writable: Yes | Display Errors: 0 | Error Reporting: 32759 | Log Errors To: /dev/null | Last Known Error: 05th April 2021 21:44:05. | Register Globals: | Magic Quotes: | Safe Mode: | Allow url fopen: 1 | Open Base: | Uploads: 1 | Max. Upload Size: 512M | Max. POST Size: 512M | Max. Input Time: 60 | Max. Execution Time: 30 | Memory Limit: 768M

Database Configuration :: Version: 5.5.5-10.3.32-MariaDB-log (Client:mysqlnd 7.4.25) | Database Size: 11.11 MiB | #of Tables with config prefix: 102 | #of other Tables: 0 | User Privileges : GRANT SELECTUser Privileges : INSERTUser Privileges : UPDATEUser Privileges : DELETEUser Privileges : CREATEUser Privileges : DROPUser Privileges : REFERENCESUser Privileges : INDEXUser Privileges : ALTERUser Privileges : CREATE TEMPORARY TABLESUser Privileges : LOCK TABLESUser Privileges : EXECUTEUser Privileges : CREATE VIEWUser Privileges : SHOW VIEWUser Privileges : CREATE ROUTINEUser Privileges : ALTER ROUTINEUser Privileges : EVENTUser Privileges : TRIGGER
Detailed Environment :: wrote:PHP Extensions :: Core (7.4.25) | date (7.4.25) | libxml (7.4.25) | openssl (7.4.25) | pcre (7.4.25) | zlib (7.4.25) | filter (7.4.25) | hash (7.4.25) | pcntl (7.4.25) | readline (7.4.25) | Reflection (7.4.25) | SPL (7.4.25) | session (7.4.25) | standard (7.4.25) | cgi-fcgi (7.4.25) | bcmath (7.4.25) | bz2 (7.4.25) | calendar (7.4.25) | ctype (7.4.25) | curl (7.4.25) | dba (7.4.25) | dom (20031129) | enchant (7.4.25) | mbstring (7.4.25) | fileinfo (7.4.25) | ftp (7.4.25) | gd (7.4.25) | gettext (7.4.25) | gmp (7.4.25) | iconv (7.4.25) | imap (7.4.25) | intl (7.4.25) | json (7.4.25) | ldap (7.4.25) | exif (7.4.25) | mysqlnd (mysqlnd 7.4.25) | odbc (7.4.25) | PDO (7.4.25) | pgsql (7.4.25) | Phar (7.4.25) | posix (7.4.25) | pspell (7.4.25) | SimpleXML (7.4.25) | snmp (7.4.25) | soap (7.4.25) | sockets (7.4.25) | sqlite3 (7.4.25) | tidy (7.4.25) | tokenizer (7.4.25) | xml (7.4.25) | xmlwriter (7.4.25) | xsl (7.4.25) | zip (1.15.6) | mysqli (7.4.25) | pdo_mysql (7.4.25) | PDO_ODBC (7.4.25) | pdo_pgsql (7.4.25) | pdo_sqlite (7.4.25) | xmlreader (7.4.25) | xmlrpc (7.4.25) | monarxprotect (4.2.99) | redis (5.3.2) | sodium (2.0.23) | ionCube Loader (10.4.5) | Zend Engine (3.4.0) |
Potential Missing Extensions ::

Switch User Environment :: PHP CGI: Yes | Server SU: Yes | PHP SU: Yes | Potential Ownership Issues: No
Folder Permissions :: wrote:Core Folders :: images/ (755) | components/ (755) | modules/ (755) | plugins/ (755) | language/ (755) | templates/ (755) | cache/ (755) | logs/ (---) | tmp/ (755) | administrator/components/ (755) | administrator/modules/ (755) | administrator/language/ (755) | administrator/templates/ (755) | administrator/logs/ (755) |

Elevated Permissions (First 10) ::
Database Information :: wrote:Database statistics :: Uptime: 320063 | Threads: 85 | Questions: 388663579 | Slow queries: 172 | Opens: 9405297 | Flush tables: 5 | Open tables: 12288 | Queries per second avg: 1214.334 |
Extensions Discovered :: wrote:Components :: Site ::
Core :: com_wrapper (3.0.0) 1 | com_mailto (3.0.0) 1 |
3rd Party:: WF_TABLE_TITLE (2.9.17) ? | WF_FILEMANAGER_TITLE (2.9.17) ? | WF_IMGMANAGER_EXT_TITLE (2.9.17) ? | WF_NONBREAKING_TITLE (2.9.17) ? | WF_DIRECTIONALITY_TITLE (2.9.17) ? | WF_FORMATSELECT_TITLE (2.9.17) ? | WF_TEMPLATEMANAGER_TITLE (2.9.17) ? | WF_SPELLCHECKER_TITLE (2.9.17) ? | JCE - Noneditable (1.0.0) ? | WF_FONTSELECT_TITLE (2.9.17) ? | WF_STYLE_TITLE (2.9.17) ? | WF_LISTS_TITLE (2.9.17) ? | WF_ARTICLE_TITLE (2.9.17) ? | WF_BROWSER_TITLE (2.9.17) ? | WF_REFERENCE_TITLE (2.9.11) ? | WF_AUTOSAVE_TITLE (2.9.17) ? | WF_XHTMLXTRAS_TITLE (2.9.17) ? | WF_IFRAME_TITLE (2.9.17) ? | WF_VISUALBLOCKS_TITLE (2.9.17) ? | WF_KITCHENSINK_TITLE (2.9.17) ? | WF_SEARCHREPLACE_TITLE (2.9.17) ? | WF_PREVIEW_TITLE (2.9.17) ? | WF_CLEANUP_TITLE (2.9.17) ? | WF_TEXTCASE_TITLE (2.9.17) ? | WF_MICRODATA_TITLE (2.9.17) ? | WF_EMOTIONS_TITLE (2.9.17) ? | WF_FULLSCREEN_TITLE (2.9.17) ? | WF_FONTSIZESELECT_TITLE (2.9.17) ? | WF_CLIPBOARD_TITLE (2.9.17) ? | WF_ANCHOR_TITLE (2.9.17) ? | WF_HELP_TITLE (2.9.17) ? | WF_FONTCOLOR_TITLE (2.9.17) ? | WF_MEDIAMANAGER_TITLE (2.9.17) ? | WF_STYLESELECT_TITLE (2.9.17) ? | WF_SOURCE_TITLE (2.9.17) ? | WF_CONTEXTMENU_TITLE (2.9.17) ? | WF_WORDCOUNT_TITLE (2.9.17) ? | WF_VISUALCHARS_TITLE (2.9.17) ? | WF_IMGMANAGER_TITLE (2.9.17) ? | WF_CAPTION_TITLE (2.9.17) ? | WF_CHARMAP_TITLE (2.9.17) ? | WF_TEXTPATTERN_TITLE (2.9.17) ? | WF_HR_TITLE (2.9.17) ? | WF_MEDIA_TITLE (2.9.17) ? | WF_PRINT_TITLE (2.9.17) ? | JCE - Columns (1.0.0) ? | WF_LINK_TITLE (2.9.17) ? | WF_ATTRIBUTES_TITLE (2.9.11) ? | WF_LINKS_JOOMLALINKS_TITLE (2.9.17) ? | WF_AGGREGATOR_[youtube]_TITLE (2.9.17) ? | WF_AGGREGATOR_VIMEO_TITLE (2.9.17) ? | WF_AGGREGATOR_DAILYMOTION_TITLE (2.9.17) ? | WF_AGGREGATOR_VIDEO_TITLE (2.9.17) ? | WF_AGGREGATOR_AUDIO_TITLE (2.9.17) ? | WF_LINK_SEARCH_TITLE (2.9.17) ? | WF_POPUPS_JCEMEDIABOX_TITLE (2.9.17) ? | WF_FILESYSTEM_JOOMLA_TITLE (2.9.17) ? |

Components :: Admin ::
Core :: com_contenthistory (3.2.0) 1 | com_messages (3.0.0) 1 | com_users (3.0.0) 1 | com_postinstall (3.2.0) 1 | com_privacy (3.9.0) 1 | com_checkin (3.0.0) 1 | com_config (3.0.0) 1 | com_media (3.0.0) 1 | com_admin (3.0.0) 1 | com_templates (3.0.0) 1 | com_fields (3.7.0) 1 | com_finder (3.0.0) 1 | com_installer (3.0.0) 1 | com_actionlogs (3.9.0) 1 | com_languages (3.0.0) 1 | com_cache (3.0.0) 1 | com_menus (3.0.0) 1 | com_tags (3.1.0) 1 | com_redirect (3.0.0) 1 | com_plugins (3.0.0) 1 | com_cpanel (3.0.0) 1 | com_search (3.0.0) 1 | com_login (3.0.0) 1 | com_content (3.0.0) 1 | com_ajax (3.2.0) 1 | com_banners (3.0.0) 1 | com_newsfeeds (3.0.0) 1 | com_categories (3.0.0) 1 | com_joomlaupdate (3.10.1) 1 | com_associations (3.7.0) 1 | com_modules (3.0.0) 1 |
3rd Party:: COM_CREATIVEIMAGESLIDER (3.1.1) 1 | COM_K2 (2.10.3) 1 | COM_JCE (2.9.17) 1 | Ark Editor Pro Module (1.0.0) ? | Ark Editor Vote Module (1.0.0) ? | Ark Editor Update Module (1.0.0) ? | Ark Editor Control Panel (1.0.0) ? | Ark Editor Statistical Module (1.0.0) ? | Ark Editor Cpanel Module (1.0.0) ? | Unknown (administrator/components/com_arkeditor/editor/plugins/scayt.xml) (0.1) ? | Unknown (administrator/components/com_arkeditor/editor/plugins/templates.xml) (0.1) ? | Unknown (administrator/components/com_arkeditor/editor/plugins/showblocks.xml) (0.1) ? | Unknown (administrator/components/com_arkeditor/editor/plugins/wysiwygarea.xml) (0.1) ? | Unknown (administrator/components/com_arkeditor/editor/plugins/undo.xml) (0.1) ? | Unknown (administrator/components/com_arkeditor/editor/plugins/imagedragndrop.xml) (0.1) ? | Unknown (administrator/components/com_arkeditor/editor/plugins/editingblock.xml) (0.1) ? | Unknown (administrator/components/com_arkeditor/editor/plugins/showborders.xml) (0.1) ? | Unknown (administrator/components/com_arkeditor/editor/plugins/link.xml) (0.1) ? | Unknown (administrator/components/com_arkeditor/editor/plugins/colorbutton.xml) (0.1) ? | Unknown (administrator/components/com_arkeditor/editor/plugins/toolbar.xml) (0.1) ? | Unknown (administrator/components/com_arkeditor/editor/plugins/jabout.xml) (0.1) ? | Unknown (administrator/components/com_arkeditor/editor/plugins/contextmenu.xml) (0.1) ? | Unknown (administrator/components/com_arkeditor/editor/plugins/format.xml) (0.1) ? | Unknown (administrator/components/com_arkeditor/editor/plugins/autogrow.xml) (0.1) ? | Unknown (administrator/components/com_arkeditor/editor/plugins/find.xml) (0.1) ? | Unknown (administrator/components/com_arkeditor/editor/plugins/pastefromword.xml) (0.2) ? | Unknown (administrator/components/com_arkeditor/editor/plugins/removeformat.xml) (0.1) ? | TreeLink (1.1) ? | Unknown (administrator/components/com_arkeditor/editor/plugins/replace.xml) (0.1) ? | Unknown (administrator/components/com_arkeditor/editor/plugins/flash.xml) (0.1) ? | Unknown (administrator/components/com_arkeditor/editor/plugins/indent.xml) (0.1) ? | Unknown (administrator/components/com_arkeditor/editor/plugins/colordialog.xml) (0.1) ? | Unknown (administrator/components/com_arkeditor/editor/plugins/font.xml) (0.1) ? | Unknown (administrator/components/com_arkeditor/editor/plugins/dialog.xml) (0.1) ? | Unknown (administrator/components/com_arkeditor/editor/plugins/video.xml) (0.1) ? | Unknown (administrator/components/com_arkeditor/editor/plugins/tab.xml) (0.1) ? | Unknown (administrator/components/com_arkeditor/editor/plugins/sourcearea.xml) (0.1) ? | Unknown (administrator/components/com_arkeditor/editor/plugins/image.xml) (0.1) ? | Unknown (administrator/components/com_arkeditor/editor/plugins/filebrowser.xml) (0.1) ? | Unknown (administrator/components/com_arkeditor/editor/plugins/enterkey.xml) (0.1) ? | Unknown (administrator/components/com_arkeditor/editor/plugins/audio.xml) (0.1) ? | Unknown (administrator/components/com_arkeditor/editor/plugins/smiley.xml) (0.1) ? | Unknown (administrator/components/com_arkeditor/editor/plugins/pastetext.xml) (0.1) ? | com_arkeditor (2.6.15) 1 |

Modules :: Site ::
Core :: mod_wrapper (3.0.0) 1 | mod_articles_news (3.0.0) 1 | mod_articles_popular (3.0.0) 1 | mod_languages (3.5.0) 1 | mod_whosonline (3.0.0) 1 | mod_random_image (3.0.0) 1 | mod_articles_categories (3.0.0) 1 | mod_breadcrumbs (3.0.0) 1 | mod_banners (3.0.0) 1 | mod_search (3.0.0) 1 | mod_articles_latest (3.0.0) 1 | mod_articles_category (3.0.0) 1 | mod_login (3.0.0) 1 | mod_menu (3.0.0) 1 | mod_syndicate (3.0.0) 1 | mod_users_latest (3.0.0) 1 | mod_articles_archive (3.0.0) 1 | mod_tags_similar (3.1.0) 1 | mod_stats (3.0.0) 1 | mod_related_items (3.0.0) 1 | mod_custom (3.0.0) 1 | mod_tags_popular (3.1.0) 1 | mod_footer (3.0.0) 1 | mod_finder (3.0.0) 1 | mod_feed (3.0.0) 1 |
3rd Party:: K2 Comments (2.10.3) 1 | Custom Inline HTML (1.0) 1 | Creative Image Slider (3.1.1) 1 | K2 Content (2.10.3) 1 | K2 Tools (2.10.3) 1 | K2 User (2.10.3) 1 | K2 Users (2.10.3) 1 |

Modules :: Admin ::
Core :: mod_status (3.0.0) 1 | mod_latest (3.0.0) 1 | mod_multilangstatus (3.0.0) 1 | mod_popular (3.0.0) 1 | mod_stats_admin (3.0.0) 1 | mod_sampledata (3.8.0) 1 | mod_login (3.0.0) 1 | mod_title (3.0.0) 1 | mod_privacy_dashboard (3.9.0) 1 | mod_quickicon (3.0.0) 1 | mod_version (3.0.0) 1 | mod_toolbar (3.0.0) 1 | mod_custom (3.0.0) 1 | mod_logged (3.0.0) 1 | mod_feed (3.0.0) 1 |
3rd Party:: Reset Hits module (3.3.0) 1 | Ark Editor Pro Module (1.0.0) ? | Ark Editor Vote Module (1.0.0) ? | Ark Editor Update Module (1.0.0) ? | Ark Editor Statistical Module (1.0.0) ? | K2 Quick Icons (admin) (2.10.3) 1 | K2 Stats (admin) (2.10.3) 1 | Ark Editor Cpanel Module (1.0.0) ? |

Libraries ::
Core ::
3rd Party::

Templates Discovered :: wrote:Templates :: Site :: js_impacto (3.6.14) 1 | beez3 (3.1.0) ? | protostar (1.0) ? |
Templates :: Admin :: hathor (3.0.0) 1 | isis (1.0) 1 |

mwales
Joomla! Apprentice
Joomla! Apprentice
Posts: 21
Joined: Sat Nov 20, 2021 5:06 pm

Re: The administrator horizonal menu bar disappeared

Post by mwales » Sun Nov 28, 2021 3:53 pm

Here is the Forum Post Assistant report of just plugins.
Forum Post Assistant (v1.6.3) : 28-Nov-2021 wrote:
Basic Environment :: wrote:Joomla! Instance :: Joomla! 3.10.3-Stable (Daraja) 21-October-2021
Joomla! Platform :: Joomla Platform 13.1.0-Stable (Curiosity) 24-Apr-2013
Joomla! Configured :: Yes | Writable (644) |
Configuration Options :: Offline: false | SEF: true | SEF Suffix: false | SEF ReWrite: true | .htaccess/web.config: Yes | GZip: false | Cache: false | CacheTime: 15 | CacheHandler: file | CachePlatformPrefix: false | FTP Layer: false | Proxy: false | LiveSite: | Session lifetime: 30 | Session handler: database | Shared sessions: false | SSL: 0 | Error Reporting: default | Site Debug: false | Language Debug: false | Default Access: 1 | Unicode Slugs: false | dbConnection Type: mysqli | PHP Supports J! 3.10.3: Yes | Database Supports J! 3.10.3: Yes | Database Credentials Present: Yes |

Host Configuration :: OS: Linux | OS Version: 3.10.0-962.3.2.lve1.5.44.3.el7.x86_64 | Technology: x86_64 | Web Server: Apache | Encoding: gzip, deflate, br | System TMP Writable: Yes | Free Disk Space : 5392.55 GiB |

PHP Configuration :: Version: 7.4.25 | PHP API: cgi-fcgi | Session Path Writable: Yes | Display Errors: 0 | Error Reporting: 32759 | Log Errors To: /dev/null | Last Known Error: 05th April 2021 21:44:05. | Register Globals: | Magic Quotes: | Safe Mode: | Allow url fopen: 1 | Open Base: | Uploads: 1 | Max. Upload Size: 512M | Max. POST Size: 512M | Max. Input Time: 60 | Max. Execution Time: 30 | Memory Limit: 768M

Database Configuration :: Version: 5.5.5-10.3.32-MariaDB-log (Client:mysqlnd 7.4.25) | Database Size: 11.11 MiB | #of Tables with config prefix: 102 | #of other Tables: 0 | User Privileges : GRANT SELECTUser Privileges : INSERTUser Privileges : UPDATEUser Privileges : DELETEUser Privileges : CREATEUser Privileges : DROPUser Privileges : REFERENCESUser Privileges : INDEXUser Privileges : ALTERUser Privileges : CREATE TEMPORARY TABLESUser Privileges : LOCK TABLESUser Privileges : EXECUTEUser Privileges : CREATE VIEWUser Privileges : SHOW VIEWUser Privileges : CREATE ROUTINEUser Privileges : ALTER ROUTINEUser Privileges : EVENTUser Privileges : TRIGGER
Detailed Environment :: wrote:PHP Extensions :: Core (7.4.25) | date (7.4.25) | libxml (7.4.25) | openssl (7.4.25) | pcre (7.4.25) | zlib (7.4.25) | filter (7.4.25) | hash (7.4.25) | pcntl (7.4.25) | readline (7.4.25) | Reflection (7.4.25) | SPL (7.4.25) | session (7.4.25) | standard (7.4.25) | cgi-fcgi (7.4.25) | bcmath (7.4.25) | bz2 (7.4.25) | calendar (7.4.25) | ctype (7.4.25) | curl (7.4.25) | dba (7.4.25) | dom (20031129) | enchant (7.4.25) | mbstring (7.4.25) | fileinfo (7.4.25) | ftp (7.4.25) | gd (7.4.25) | gettext (7.4.25) | gmp (7.4.25) | iconv (7.4.25) | imap (7.4.25) | intl (7.4.25) | json (7.4.25) | ldap (7.4.25) | exif (7.4.25) | mysqlnd (mysqlnd 7.4.25) | odbc (7.4.25) | PDO (7.4.25) | pgsql (7.4.25) | Phar (7.4.25) | posix (7.4.25) | pspell (7.4.25) | SimpleXML (7.4.25) | snmp (7.4.25) | soap (7.4.25) | sockets (7.4.25) | sqlite3 (7.4.25) | tidy (7.4.25) | tokenizer (7.4.25) | xml (7.4.25) | xmlwriter (7.4.25) | xsl (7.4.25) | zip (1.15.6) | mysqli (7.4.25) | pdo_mysql (7.4.25) | PDO_ODBC (7.4.25) | pdo_pgsql (7.4.25) | pdo_sqlite (7.4.25) | xmlreader (7.4.25) | xmlrpc (7.4.25) | monarxprotect (4.2.99) | redis (5.3.2) | sodium (2.0.23) | ionCube Loader (10.4.5) | Zend Engine (3.4.0) |
Potential Missing Extensions ::

Switch User Environment :: PHP CGI: Yes | Server SU: Yes | PHP SU: Yes | Potential Ownership Issues: No
Folder Permissions :: wrote:Core Folders :: images/ (755) | components/ (755) | modules/ (755) | plugins/ (755) | language/ (755) | templates/ (755) | cache/ (755) | logs/ (---) | tmp/ (755) | administrator/components/ (755) | administrator/modules/ (755) | administrator/language/ (755) | administrator/templates/ (755) | administrator/logs/ (755) |
Extensions Discovered :: wrote:





Plugins ::
3rd Party:: ArkEditor - Content CSS (1.0) 1 | ArkEditor - Paragraph Data Processo (1.0) ? | ArkEditor - Line Utilites (1.0) 1 | ArkEditor - Styles combo (1.0) 1 | ArkEditor - About (1.0) 1 | ArkEditor - Versions (1.0) 1 | ArkEditor - Article (1.0) 1 | ArkEditor - QuickTable (1.0) 1 | ArkEditor - Table Resize (1.0) 1 | ArkEditor - JMenu (1.0) 1 | ArkEditor - Inline AutoSave content (1.0) 1 | ArkEditor - Styles Override (1.0) 1 | ArkEditor - UI Header (1.0) 1 | ArkEditor - ReadMore (1.0) 1 | ArkEditor - Inline Save content (1.0) 1 | ArkEditor - Block Level Linkt (1.0) 1 | ArkEditor - Widget (1.0) 1 | ArkEditor - SEF Resource Processor (1.0) 1 | ArkEditor - HTML5 Video (1.0) 1 | ArkEditor - Close (1.0) 1 | ArkEditor - Notification Aggregator (1.0) 1 | ArkEditor - Core CSS (1.0) 1 | ArkEditor - Drag and Drop Handler (1.0) 1 | ArkEditor - Clipboard (1.0) 1 | ArkEditor - Ark Widget Button (1.0) 1 | ArkEditor - Notification (1.0) 1 | ArkEditor - Image2 (1.0) 1 | ArkEditor - Div backgrounds (1.0) 1 | ArkEditor - Focus Manager (1.0) 1 | ArkEditor - HTML5 Audio (1.0) 1 | ArkEditor - ARK Media Button (1.0) 1 | ArkEditor - Document (1.0) 1 | ArkEditor - XML (1.0) 1 | ArkEditor - Ajax (1.0) 1 | ArkEditor - ARK Media (1.0) 1 | ArkEditor - Menu Links (1.0) 1 | ArkEditor - Auto Stylesheet Parser (1.0) 1 | ArkEditor - Magicline (1.0) 1 | ArkEditor - Format (1.0) 1 | ArkEditor - Table Definition (1.0) 1 | ArkEditor - Browse Browser (1.0) 1 | ArkEditor - PageBreak (1.0) 1 | ArkEditor - Toolbar Switcher (1.0) 1 | ArkEditor - Image Manager (1.0) 1 | ArkEditor - Browse Popup (1.0) 1 | ArkEditor - Link (1.0) 1 | ArkEditor - Pre-loader (1.0) 1 | ArkEvents - ArkEditor Element plugi (1.1) ? | ArkEvents - ArkEditor core plugins (1.0) 1 | ArkEvents - ArkEditor acl plugin (1.1) 1 | ArkEvents - ArkEditor Enviroment pl (1.1) ? | ArkEvents - Autostylesheet Filter p (1.0) ? | ArkEvents - Auto CSS Filter plugin (1.0) 1 | ArkEvents - Load Mobile Toolbar (1.0) 1 | ArkEvents - Paste From Word (1.0) 1 | ArkEvents - ArkEditor configuration (1.1) ? | ArkEvents - ArkEditor extra plugins (1.0) 1 | ArkEvents - ArkEditor extra plugins (1.0) 1 | ArkEvents - ArkEditor Load Componen (1.0) ? | ArkEvents - ArkEditor modal plugin (1.1) 1 | ArkEvents - ArkEditor Magicline plu (1.1) ? | ArkEvents - Format plugin (1.0) 1 | plg_finder_k2 (2.10.3) 1 | Inline - Arkeditor (1.0) 1 | Editor - ARKEditor (2.8.5) 1 | plg_editors_codemirror (5.60.0) 1 | plg_editors_tinymce (4.5.12) 1 | plg_editors_jce (2.9.17) 1 | Quick Icon - Ark Editor (3.0.0) 1 | plg_quickicon_jce (2.9.17) 1 | User - K2 (2.10.3) 1 | Installer - Arkeditor (1.0) 1 | plg_installer_jce (2.9.17) 1 | Installer - Arkwidget (1.0) 1 | Search - K2 (2.10.3) 1 | Content - Inline content editing fi (1.0) ? | plg_content_jce (2.9.17) 1 | Content - ARK Redirect Plugin (1.0) 1 | Content - Inline content editing (1.0) 1 | plg_fields_mediajce (2.9.17) 1 | Ajax - TreeLink (1.0) 1 | Ajax - Inline Mode State listener (1.0) 1 | Ajax - Arktypography (1.0) 1 | Ajax - Arkbootstrap (1.0) 1 | Ajax - Arktemplates (1.0) 1 | Ajax - Inline content editing (1.0.2b) 1 | Extension - Arkeditor (1.0) 1 | Extension - Inline editing Plugin H (1.0) ? | plg_extension_jce (2.9.17) 1 | Extension - ArkManager (1.0) 0 | System - ArkMedia Table Observer (1.0) 1 | System - ARK Versions (1.0) 1 | System - ARK k2ExtraFields (1.0) 1 | System - Typography by ARK (1.0) 1 | System - Ark Bootstrap (1.0) 1 | Creative Image Slider (3.1.1) 1 | plg_system_jce (2.9.17) 1 | System - Inline History (1.0) 1 | plg_system_osmylicensesmanager (2.0.10) 1 | System - Joomla Media Manager Exten (1.0) ? | System - Inline content editing (1.0) 1 | System - ArkEditor Modal plugin (1.0) 1 | System - K2 (2.10.3) 1 | System - Reset SEF Base (3.0) 1 | System - Inline HTML Module Version (1.0) ? | System - Admin Forever (0.9.2) 1 |
Templates Discovered :: wrote:Templates :: Site :: js_impacto (3.6.14) 1 |
Templates :: Admin ::

User avatar
sozzled
Joomla! Master
Joomla! Master
Posts: 11345
Joined: Sun Jul 05, 2009 3:30 am
Location: Canberra, Australia

Re: The administrator horizonal menu bar disappeared

Post by sozzled » Sun Nov 28, 2021 7:23 pm

Are you using ARK Editor?
“If you think I’m wrong then say, ‘I think you’re wrong.’ If you say ‘You’re wrong!’, how do you know?” :)

mwales
Joomla! Apprentice
Joomla! Apprentice
Posts: 21
Joined: Sat Nov 20, 2021 5:06 pm

Re: The administrator horizonal menu bar disappeared

Post by mwales » Sun Nov 28, 2021 9:40 pm

No, I was using JCE Pro. I have ARK and am trying to remove the package, but in doing so it tells me it failed. I also can't update to the new ARK version which also fails. But that is another issue.
Now, I am thinking of totally staring over with a new install of Joomla and extensions and template I have added. I won't delete the database. I will let the install create a new. Later I will point the new install to the old database.
What do you think?
Marshall

User avatar
sozzled
Joomla! Master
Joomla! Master
Posts: 11345
Joined: Sun Jul 05, 2009 3:30 am
Location: Canberra, Australia

Re: The administrator horizonal menu bar disappeared

Post by sozzled » Sun Nov 28, 2021 10:23 pm

Thank you for your reply. This is how I would verify that you are using the most up-to-date versions of third-party extensions and how to remove those extensions (e.g. ARK Editor) that are "broken":

1) In the backend, go to Extensions » Manage » Discover. click the Discover button, then select any extensions that are discovered and then click the Install button.

2) In the backend, go to Extensions » Manage » Update Sites: click the Rebuild button.

3) In the backend, Extensions » Manage » Update: click the Clear Cache button and then click the Find Updates button.

These steps will show if you have "undiscovered" updates that may be available. It's not a foolproof method because some third-party extensions don't behave the way that they should.

After doing these things you can decide whether you want to keep or uninstall third-party extensions that you may have installed (e.g. ARK Editor); I have seen discussions on this forum where people have had problems uninstalling ARK Editor and you can search for those discussion topics yourself. Theoretically, however, uninstalling extensions is done by going to Extensions » Manage » Manage, enter a few characters in the search filter and then select all those items that relate to the extension(s) you wish to uninstall, and then click the Uninstall button.

After doing these things, try to perform what you did that results in the top menu disappearing after you save an article. There may be something in what I've suggested that could save you a little bit of time. 8)
“If you think I’m wrong then say, ‘I think you’re wrong.’ If you say ‘You’re wrong!’, how do you know?” :)

mwales
Joomla! Apprentice
Joomla! Apprentice
Posts: 21
Joined: Sat Nov 20, 2021 5:06 pm

Re: The administrator horizonal menu bar disappeared

Post by mwales » Tue Nov 30, 2021 2:52 pm

dSince your last post, something else has happened. I no longer have the same back end template that I am familiar with. I delved into this and discovered that the back end does have two templates. No matter which one I select, I get the same back end look and feel. Not what I had before. I checked my other website and its back end settings and selection are the same as on the problem website. Below is a screen shot of what I have now. Following your instructions are difficult with this template. Also this template is missing the top menu bar. I am giving up and will create another instance of Joomla in a different root directory. Will install version 3.10.3 and point it to the existing database. Hoping this will tell me if the problem is a database problem or a joomla problem.
Screenshot 2021-11-30 074708.jpg
You do not have the required permissions to view the files attached to this post.

User avatar
sozzled
Joomla! Master
Joomla! Master
Posts: 11345
Joined: Sun Jul 05, 2009 3:30 am
Location: Canberra, Australia

Re: The administrator horizonal menu bar disappeared

Post by sozzled » Tue Nov 30, 2021 7:18 pm

The "strange" backend is the Hathor template (which has not been maintained for a few years); you need to change to the Isis template.

As far as uninstalling ARK Editor is concerned, I've explained the general principles as best I can. I have never used the ARK extensions. I can't be sure that's what is causing the backend menu to go walkabout when you save an article in fact, I don't know the reason this happens in your case.
“If you think I’m wrong then say, ‘I think you’re wrong.’ If you say ‘You’re wrong!’, how do you know?” :)


Post Reply

Return to “General Questions/New to Joomla! 3.x”