Unable to enter the backend

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Janno2
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Unable to enter the backend

Post by Janno2 » Sat Apr 08, 2023 2:22 pm

I can no longer enter the backend of www.erfgoedede.nl
I get this error message:

Error: Failed to start application: syntax error, unexpected 'JDEBUG' (T_STRING), expecting function (T_FUNCTION) or const (T_CONST)

How to solve?
Last edited by toivo on Sun Apr 09, 2023 10:32 pm, edited 1 time in total.
Reason: mod note: typo in subject

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AMurray
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Re: Uable to enter the backend

Post by AMurray » Sun Apr 09, 2023 9:20 pm

What version of Joomla 3 are you using?

What are your server specs?

Please use the FPA utility. (red box top of screen).
Regards - A Murray
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toivo
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Re: Unable to enter the backend

Post by toivo » Tue Apr 11, 2023 5:33 am

As @AMurray suggested, please post the results from the FPA.

In addition, it is possible to get information about the origin of the error. Write-enable the file configuration.php in the main Joomla folder and edit the following lines in the file with the values show below:

Code: Select all

	public $debug = '1';
	public $error_reporting = 'maximum';
Copy and paste the error message and the PHP call stack to your reply. The PHP call stack will identify the script where the error occurs.
Toivo Talikka, Global Moderator

Janno2
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Re: Unable to enter the backend

Post by Janno2 » Tue Apr 11, 2023 2:13 pm

I downloaded the FRA, buy was unable to upload it to the server.

I also did change the settings in configuration.php.
The result: Error: Failed to start application: syntax error, unexpected 'JDEBUG' (T_STRING), expecting function (T_FUNCTION) or const (T_CONST)

I must add that the site was cracked, the content was stolen to make another website. I guess that this
crack is the source of the problem.

My provider (Versio) is trying to replace am older backup and may be restore the database.
But I am afraid this will not work.

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toivo
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Re: Unable to enter the backend

Post by toivo » Tue Apr 11, 2023 9:20 pm

Janno2 wrote: Tue Apr 11, 2023 2:13 pmI guess that this crack is the source of the problem.
You are right, the PHP code in the Joomla core does not have syntax errors like that.

If your host has a backup of the filesystem and the database when the site was working and they restore it to a new folder and database schema and the web server uses the same version of PHP and settings, it should work.
Toivo Talikka, Global Moderator


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