Error 404 After Creating a Contact Us Page

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OOsorioR
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Error 404 After Creating a Contact Us Page

Post by OOsorioR » Thu Jan 11, 2018 7:34 pm

I first created a Contact Us page in a test environment and was able to get a Contact Us page, this by following the instructions found here: https://www.siteground.com/tutorials/jo ... t-us-page/

I then went to my production site and went through the motions of creating the Contact Us page and got error 404.

I have no idea what could have happened. Appreciate any help.

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sozzled
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Re: Error 404 After Creating a Contact Us Page

Post by sozzled » Thu Jan 11, 2018 7:53 pm

Are you using SEF URLs?

Do you have a file named .htaccess in the root folder of your Joomla website filesystem?

What version of Joomla are you currently using?
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OOsorioR
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Re: Error 404 After Creating a Contact Us Page

Post by OOsorioR » Thu Jan 11, 2018 11:36 pm

Search Engine Friendly is set to yes.

I do have a file named .htaccess in the root folder.

Joomla version: Joomla 3.8.3 Stable

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Re: Error 404 After Creating a Contact Us Page

Post by sozzled » Fri Jan 12, 2018 12:39 am

What happens if you rename the file .htaccess to htaccess.old?
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Webdongle
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Re: Error 404 After Creating a Contact Us Page

Post by Webdongle » Fri Jan 12, 2018 1:07 am

http://www.weblinksonline.co.uk/
https://www.weblinksonline.co.uk/updating-joomla.html
"The definition of insanity is doing the same thing over and over again, but expecting different results": Albert Einstein

OOsorioR
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Re: Error 404 After Creating a Contact Us Page

Post by OOsorioR » Fri Jan 12, 2018 2:20 am

Still getting Error 404 and a new .htaccess was not created.

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Re: Error 404 After Creating a Contact Us Page

Post by kjersos » Fri Jan 12, 2018 3:06 am

Not sure this will be a solution if there is another problem that is not yet solved and the reason your contact form is not working. But if the purpose was to get a contact us form up and running I highly recommend Breezing Forms. There is a free version that will do everything that you probably need to do. I just set one up on my site. Just follow the intro video for documentation. Support has been helping me figure out a complicated use and have been absolutely amazing and helpful.

https://extensions.joomla.org/extension ... ing-forms/

Hope this helps!

OOsorioR
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Re: Error 404 After Creating a Contact Us Page

Post by OOsorioR » Mon Jan 15, 2018 11:14 pm

Food for thought. Comparing my test site to the production site I find that the difference is that my production site has a Spanish language extension. This may possibly be the cause of the problem.

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Webdongle
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Re: Error 404 After Creating a Contact Us Page

Post by Webdongle » Tue Jan 16, 2018 10:40 am

OOsorioR wrote:Still getting Error 404 and a new .htaccess was not created.
Still waiting for the fpa viewtopic.php?f=621&t=582860
http://www.weblinksonline.co.uk/
https://www.weblinksonline.co.uk/updating-joomla.html
"The definition of insanity is doing the same thing over and over again, but expecting different results": Albert Einstein


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