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Error displaying the error page...

Posted: Wed Feb 14, 2018 1:11 am
by SquatchRanch
I had Joomla setup last year in March and then due to unforeseen circumstances I did very little customizing to the site. A year has passed and I want to pick up on it again. I went to the web site and it was running just fine. I went to the admin login and couldn't recall the password. I went into the config.php file to get the crudentials. I attempted to log in w/o success. I did NOT save any changes to the files. Now, when I attempt to view the site, I get an error "Error displaying the error page".

Any thoughts on how to recover?

Re: Error displaying the error page...

Posted: Wed Feb 14, 2018 8:38 am
by imanickam
SquatchRanch wrote:I went into the config.php file to get the crudentials.
You cannot get the login credentials to log into the site's administrator back-end from the file configuration.php.

Review of the document https://docs.joomla.org/How_do_you_recover_or_reset_your_admin_password%3F would be of help.

Re: Error displaying the error page...

Posted: Wed Feb 14, 2018 8:41 am
by AMurray
The administrator login information is not located in configuration.php - the information you see there is for your database, not the administrator end of your site - two separate sets of details.

@imanickam beat me to the password reset link but to ask a further question, you said you didn't customise the site, but did you do any routine site maintenance such as backups and Joomla core / extension updates?

Re: Error displaying the error page...

Posted: Wed Feb 14, 2018 3:51 pm
by SquatchRanch
I can't even get a CPanel screen to log in as administrator. I can't get past the Error screen. Even if I had the credentials at this point, I couldn't log in... Trying to figure out how to correct the home page/index.php

www.squatchranch.com

I hope this makes some sense,
Thanks