Admin warning 0000

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alutz
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Admin warning 0000

Post by alutz » Mon Jul 09, 2018 7:30 pm

Hello all

I am new to joomla but have extensive experience (10+ years) with other cms.

Client gave me a kickstarter (https://www.akeebabackup.com/documentat ... ation.html) .jpa file to move their site to a new host server. The kickstarter seemed to run fine but every page of admin has yellow warning box with "00000, ,".

The front end of the site on the new host only says "Error" but with almost a whole screen of html before.

I've tried turning on debugging in System > Global Configuration > System tab but there was no additional info.

Can anyone suggest somewhere to start looking?

Thanks
Amanda
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alutz
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Re: Admin warning 0000

Post by alutz » Mon Jul 09, 2018 7:44 pm

Some more info: I can see joomla code (ie <jdoc:include type="head" />) when I view frontend source.

alutz
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Re: Admin warning 0000

Post by alutz » Mon Jul 09, 2018 8:07 pm

In host cpanel I rolled php back to 5.6 and at least it's showing the site front end.

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AMurray
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Re: Admin warning 0000

Post by AMurray » Mon Jul 09, 2018 9:05 pm

You may find more information on errors, if you set the error reporting on maximum (you can do that within the Administrator, or the configuration.php file; also you can set this in the php.ini file (or your host may have to do this for you).

Perhaps you better update those 7 extensions that shows as needing updates (the red bar/text shown in your screen-shot....). I don't know it has anything to do with the problem, but you never know.

If you have restored the site with Kickstart and it's giving that error, can you try restoring to a different folder (or even different hosting company). Maybe try restoring to your own PC using XAMPP, WAMPServer or one similar to those. I can't tell from the error as given, if it's caused by something in Joomla, or is happening because of some server miss-cofiguration.
Regards,
--------------------------------------------------------------
A Murray
Millennium Falcon - it's the ship that made the Kessel run in less than 12 parsecs! The fastest hunk of junk in the galaxy.

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AMurray
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Re: Admin warning 0000

Post by AMurray » Mon Jul 09, 2018 9:12 pm

Please would you use the Forum Post Assistant and post the report's results to a new reply on this thread.
viewtopic.php?f=714&t=793531.

That will give us system information about the hosting and joomla. You said it seems to work with PHP 5.6 suggesting that on 7.x it causes problems, which to me suggests that Joomla (earlier than 3.5), or extensions that are not designed for PHP 7.

That screenshot in your original question shows 7 extensions that need updating, so that's a starting point. I'd also update Joomla core system itself if not already on 3.8.10 (released within the last 2 weeks).
Regards,
--------------------------------------------------------------
A Murray
Millennium Falcon - it's the ship that made the Kessel run in less than 12 parsecs! The fastest hunk of junk in the galaxy.

alutz
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Re: Admin warning 0000

Post by alutz » Mon Jul 09, 2018 9:25 pm

Last PHP Error(s) Reported :: Forum Post Assistant (v1.4.3 (Frosty)) : 9th July 2018 wrote:[09-Jul-2018 21:19:27 UTC] PHP Fatal error: require_once(): Failed opening required '/home/mbjyocqd10st/public_html/libraries/joomla/document/html/renderer/head.php' (include_path='.:/opt/alt/php56/usr/share/pear:/opt/alt/php56/usr/share/php') in /home/mbjyocqd10st/public_html/templates/rt_sirocco/error.php on line 123
Forum Post Assistant (v1.4.3 (Frosty)) : 9th July 2018 wrote:
Basic Environment :: wrote:Joomla! Instance :: Joomla! 3.8.6-Stable (Amani) 13-March-2018
Joomla! Platform :: Joomla Platform 13.1.0-Stable (Curiosity) 24-Apr-2013
Joomla! Configured :: Yes | Read-Only (444) | Owner: --protected-- . (uid: 1/gid: 1) | Group: --protected-- (gid: 1) | Valid For: 3.8
Configuration Options :: Offline: 0 | SEF: 1 | SEF Suffix: 0 | SEF ReWrite: 1 | .htaccess/web.config: Yes | GZip: 0 | Cache: 0 | CacheTime: 15 | CacheHandler: file | CachePlatformPrefix: 0 | FTP Layer: 0 | Proxy: 0 | LiveSite: | Session lifetime: 15 | Session handler: database | Shared sessions: 0 | SSL: 0 | Error Reporting: development | Site Debug: 0 | Language Debug: 0 | Default Access: 1 | Unicode Slugs: 0 | dbConnection Type: pdomysql | PHP Supports J! 3.8.6: Yes | Database Credentials Present: Yes |

Host Configuration :: OS: Linux | OS Version: 2.6.32-773.26.1.lve1.4.46.el6.x86_64 | Technology: x86_64 | Web Server: Apache | Encoding: gzip, deflate | Doc Root: --protected-- | System TMP Writable: Yes | Free Disk Space : 1837.45 GiB |

PHP Configuration :: Version: 5.6.36 | PHP API: litespeed | Session Path Writable: Yes | Display Errors: | Error Reporting: 32767 | Log Errors To: error_log | Last Known Error: 09th July 2018 21:19:27. | Register Globals: | Magic Quotes: | Safe Mode: | Open Base: | Uploads: 1 | Max. Upload Size: 2M | Max. POST Size: 8M | Max. Input Time: -1 | Max. Execution Time: 30 | Memory Limit: 128M

Database Configuration :: Version: 5.6.39-cll-lve (Client:5.6.39) | Host: --protected-- (--protected--) | Localhost: Yes | Collation: latin1_swedish_ci (Character Set: latin1) | Database Size: 10.03 MiB | #of Tables:  115
Detailed Environment :: wrote:PHP Extensions :: Core (5.6.36) | date (5.6.36) | ereg () | libxml () | openssl () | pcre () | sqlite3 (0.7-dev) | zlib (2.0) | bz2 () | calendar () | ctype () | curl () | hash (1.0) | filter (0.11.0) | ftp () | gettext () | gmp () | SPL (0.2) | iconv () | pcntl () | readline (5.6.36) | Reflection ($Id: 5f15287237d5f78d75b19c26915aa7bd83dee8b8 $) | session () | standard (5.6.36) | shmop () | SimpleXML (0.1) | mbstring () | tokenizer (0.1) | xml () | litespeed () | bcmath () | dom (20031129) | fileinfo (1.0.5) | gd () | imagick (3.4.3RC4) | imap () | inotify (0.1.1) | intl (1.1.0) | json (1.2.1) | exif (1.4 $Id: e535278fc9664f5b7e5ddcdb6baec07426b8efd6 $) | mcrypt () | mysql (1.0) | mysqli (0.1) | PDO (1.0.4dev) | pdo_mysql (1.0.2) | pdo_sqlite (1.0.1) | Phar (2.0.2) | posix () | soap () | xmlreader (0.1) | xmlrpc (0.51) | xmlwriter (0.1) | mhash () | Zend Engine (2.6.0) |
Potential Missing Extensions :: zip |

Switch User Environment (Experimental) :: PHP CGI: No | Server SU: No | PHP SU: No | Custom SU (LiteSpeed/Cloud/Grid): Yes
Potential Ownership Issues: No
Folder Permissions :: wrote:Core Folders :: images/ (755) | components/ (755) | modules/ (755) | plugins/ (755) | language/ (755) | templates/ (755) | cache/ (755) | logs/ (755) | tmp/ (755) | administrator/components/ (755) | administrator/modules/ (755) | administrator/language/ (755) | administrator/templates/ (755) | administrator/logs/ (---) |

Elevated Permissions (First 10) ::
Database Information :: wrote:Database statistics :: Uptime: 159018 | Threads: 5 | Questions: 47320447 | Slow queries: 289 | Opens: 885630 | Flush tables: 1 | Open tables: 5000 | Queries per second avg: 297.579 |
Extensions Discovered :: wrote:Components :: SITE ::
Core :: com_wrapper (3.0.0) 1 | com_mailto (3.0.0) 1 |
3rd Party:: WF_MEDIAMANAGER_TITLE (2.6.8) 1 | WF_CONTEXTMENU_TITLE (2.6.8) 1 | WF_CLEANUP_TITLE (2.6.8) 1 | WF_SOURCE_TITLE (2.6.8) 1 | WF_CLIPBOARD_TITLE (2.6.8) 1 | WF_FONTCOLOR_TITLE (2.6.8) 1 | WF_NONBREAKING_TITLE (2.6.8) 1 | WF_INLINEPOPUPS_TITLE (2.6.8) 1 | WF_LAYER_TITLE (2.6.8) 1 | WF_IMGMANAGER_TITLE (2.6.8) 1 | WF_HR_TITLE (2.6.8) 1 | WF_DIRECTIONALITY_TITLE (2.6.8) 1 | WF_SPELLCHECKER_TITLE (2.6.8) 1 | WF_KITCHENSINK_TITLE (2.6.8) 1 | WF_PREVIEW_TITLE (2.6.8) 1 | WF_TEMPLATEMANAGER_TITLE (2.6.8) 1 | WF_XHTMLXTRAS_TITLE (2.6.8) 1 | WF_PRINT_TITLE (2.6.8) 1 | WF_CAPTION_TITLE (2.6.8) 1 | WF_MICRODATA_TITLE (2.6.8) 1 | WF_FONTSELECT_TITLE (2.6.8) 1 | WF_CHARMAP_TITLE (2.6.8) 1 | WF_TABLE_TITLE (2.6.8) 1 | WF_AUTOSAVE_TITLE (2.6.8) 1 | WF_IFRAME_TITLE (2.6.8) 1 | WF_FORMATSELECT_TITLE (2.6.8) 1 | WF_FONTSIZESELECT_TITLE (2.6.8) 1 | WF_TEXTPATTERN_TITLE (2.6.8) 1 | WF_VISUALBLOCKS_TITLE (2.6.8) 1 | WF_ARTICLE_TITLE (2.6.8) 1 | WF_LINK_TITLE (2.6.8) 1 | WF_EMOTIONS_TITLE (2.6.8) 1 | WF_SEARCHREPLACE_TITLE (2.6.8) 1 | WF_IMGMANAGER_EXT_TITLE (2.6.8) 1 | WF_FULLSCREEN_TITLE (2.6.8) 1 | WF_ANCHOR_TITLE (2.6.8) 1 | WF_VISUALCHARS_TITLE (2.6.8) 1 | WF_LISTS_TITLE (2.6.8) 1 | WF_TEXTCASE_TITLE (2.6.8) 1 | WF_STYLESELECT_TITLE (2.6.8) 1 | WF_MEDIA_TITLE (2.6.8) 1 | WF_BROWSER_TITLE (2.6.8) 1 | WF_STYLE_TITLE (2.6.8) 1 | WF_FILEMANAGER_TITLE (2.6.8) 1 | WF_AGGREGATOR_DAILYMOTION_TITL (2.6.8) 1 | WF_AGGREGATOR_VINE_TITLE (2.6.8) 1 | WF_AGGREGATOR_VIMEO_TITLE (2.6.8) 1 | WF_AGGREGATOR_[youtube]_TITLE (2.6.8) 1 | WF_FILESYSTEM_JOOMLA_TITLE (2.6.8) 1 | WF_POPUPS_WIDGETKIT_TITLE (2.0.4) 1 | WF_POPUPS_WINDOW_TITLE (2.6.8) 1 | WF_POPUPS_JCEMEDIABOX_TITLE (2.6.8) 1 | WF_POPUPS_ROKBOX_TITLE (2.1.0) 1 | WF_LINKS_JOOMLALINKS_TITLE (2.6.8) 1 | WF_LINK_SEARCH_TITLE (2.6.8) 1 |

Components :: ADMIN ::
Core :: com_admin (3.0.0) 1 | com_joomlaupdate (3.6.2) 1 | com_checkin (3.0.0) 1 | com_weblinks (3.6.0) 1 | com_newsfeeds (3.0.0) 1 | com_installer (3.0.0) 1 | com_users (3.0.0) 1 | com_content (3.0.0) 1 | com_login (3.0.0) 1 | com_menus (3.0.0) 1 | com_ajax (3.2.0) 1 | com_search (3.0.0) 1 | com_media (3.0.0) 1 | com_cpanel (3.0.0) 1 | com_cache (3.0.0) 1 | com_banners (3.0.0) 1 | com_tags (3.1.0) 1 | com_associations (3.7.0) 1 | com_redirect (3.0.0) 1 | com_plugins (3.0.0) 1 | com_modules (3.0.0) 1 | com_postinstall (3.2.0) 1 | com_contenthistory (3.2.0) 1 | com_fields (3.7.0) 1 | com_finder (3.0.0) 1 | com_categories (3.0.0) 1 | com_config (3.0.0) 1 | com_languages (3.0.0) 1 | com_templates (3.0.0) 1 | com_messages (3.0.0) 1 |
3rd Party:: COM_GOOGLEMAPLOCATOR (4.4) 1 | com_rsform (2.0.9) 1 | COM_GANTRY (4.1.34) 1 | com_advancedmodules (7.6.1) 1 | COM_OSMAP (4.2.17) 1 | RokSprocket (2.1.21) 1 | COM_JCE (2.6.8) 1 | Akeeba (6.0.1) 1 |

Modules :: SITE ::
Core :: mod_whosonline (3.0.0) 1 | mod_users_latest (3.0.0) 1 | mod_custom (3.0.0) 1 | mod_articles_popular (3.0.0) 1 | mod_random_image (3.0.0) 1 | mod_login (3.0.0) 1 | mod_wrapper (3.0.0) 1 | mod_languages (3.5.0) 1 | mod_finder (3.0.0) 1 | mod_tags_similar (3.1.0) 1 | mod_banners (3.0.0) 1 | mod_stats (3.0.0) 1 | mod_syndicate (3.0.0) 1 | mod_menu (3.0.0) 1 | mod_search (3.0.0) 1 | mod_articles_categories (3.0.0) 1 | mod_footer (3.0.0) 1 | mod_articles_category (3.0.0) 1 | mod_articles_latest (3.0.0) 1 | mod_tags_popular (3.1.0) 1 | mod_weblinks (3.6.0) 1 | mod_breadcrumbs (3.0.0) 1 | mod_articles_archive (3.0.0) 1 | mod_feed (3.0.0) 1 | mod_related_items (3.0.0) 1 | mod_articles_news (3.0.0) 1 |
3rd Party:: RokNavMenu (2.0.9) 1 | Google Map Locator Search (4.4) 1 | RokSprocket Module (2.1.21) 1 | Google map locator Legend (3.0) 1 | RSForm! Pro Module (1.4.0) 1 | Google map locator Location (3.0) 1 | JUX Timeline (1.0.1) 1 |

Modules :: ADMIN ::
Core :: mod_stats_admin (3.0.0) 1 | mod_logged (3.0.0) 1 | mod_version (3.0.0) 1 | mod_custom (3.0.0) 1 | mod_login (3.0.0) 1 | mod_latest (3.0.0) 1 | mod_quickicon (3.0.0) 1 | mod_title (3.0.0) 1 | mod_menu (3.0.0) 1 | mod_submenu (3.0.0) 1 | mod_multilangstatus (3.0.0) 1 | mod_status (3.0.0) 1 | mod_popular (3.0.0) 1 | mod_feed (3.0.0) 1 | mod_toolbar (3.0.0) 1 | mod_sampledata (3.8.0) 0 |
3rd Party::

Plugins :: SITE ::
Core :: plg_content_emailcloak (3.0.0) 1 | plg_content_loadmodule (3.0.0) 1 | plg_content_pagenavigation (3.0.0) 1 | plg_content_finder (3.0.0) 0 | plg_content_fields (3.7.0) 1 | plg_content_pagebreak (3.0.0) 1 | plg_content_joomla (3.0.0) 1 | plg_content_vote (3.0.0) 1 | plg_captcha_recaptcha (3.4.0) 1 | plg_user_contactcreator (3.0.0) 0 | plg_user_profile (3.0.0) 0 | plg_user_joomla (3.0.0) 1 | plg_extension_joomla (3.0.0) 1 | plg_authentication_gmail (3.0.0) 0 | plg_authentication_joomla (3.0.0) 1 | plg_authentication_cookie (3.0.0) 1 | plg_authentication_ldap (3.0.0) 0 | plg_installer_packageinstaller (3.6.0) 1 | PLG_INSTALLER_URLINSTALLER (3.6.0) 1 | PLG_INSTALLER_FOLDERINSTALLER (3.6.0) 1 | plg_installer_webinstaller (1.1.1) 1 | plg_quickicon_extensionupdate (3.0.0) 1 | plg_quickicon_joomlaupdate (3.0.0) 0 | plg_quickicon_phpversioncheck (3.7.0) 1 | plg_twofactorauth_yubikey (3.2.0) 0 | plg_twofactorauth_totp (3.2.0) 0 | plg_editors-xtd_readmore (3.0.0) 1 | plg_editors-xtd_article (3.0.0) 1 | plg_editors-xtd_fields (3.7.0) 1 | plg_editors-xtd_menu (3.7.0) 1 | plg_editors-xtd_pagebreak (3.0.0) 1 | plg_editors-xtd_image (3.0.0) 1 | plg_editors-xtd_module (3.5.0) 1 | plg_finder_content (3.0.0) 1 | plg_finder_tags (3.0.0) 1 | plg_finder_newsfeeds (3.0.0) 1 | plg_finder_contacts (3.0.0) 1 | plg_finder_weblinks (3.6.0) 1 | plg_finder_categories (3.0.0) 1 | plg_fields_url (3.7.0) 1 | plg_fields_usergrouplist (3.7.0) 1 | plg_fields_radio (3.7.0) 1 | plg_fields_user (3.7.0) 1 | plg_fields_calendar (3.7.0) 1 | plg_fields_checkboxes (3.7.0) 1 | plg_fields_integer (3.7.0) 1 | plg_fields_text (3.7.0) 1 | plg_fields_editor (3.7.0) 1 | plg_fields_textarea (3.7.0) 1 | plg_fields_color (3.7.0) 1 | plg_fields_list (3.7.0) 1 | plg_fields_imagelist (3.7.0) 1 | plg_fields_sql (3.7.0) 1 | plg_fields_media (3.7.0) 1 | plg_system_sessiongc (3.8.6) 1 | plg_system_p3p (3.0.0) 1 | plg_system_stats (3.5.0) 1 | plg_system_debug (3.0.0) 1 | plg_system_updatenotification (3.5.0) 1 | plg_system_sef (3.0.0) 1 | plg_system_cache (3.0.0) 0 | plg_system_fields (3.7.0) 1 | plg_system_log (3.0.0) 1 | plg_system_remember (3.0.0) 1 | plg_system_highlight (3.0.0) 1 | plg_system_redirect (3.0.0) 1 | plg_system_languagecode (3.0.0) 0 | plg_system_logout (3.0.0) 1 | plg_system_languagefilter (3.0.0) 0 | plg_search_content (3.0.0) 1 | plg_search_tags (3.0.0) 0 | plg_search_newsfeeds (3.0.0) 1 | plg_search_contacts (3.0.0) 1 | plg_search_weblinks (3.6.0) 1 | plg_search_categories (3.0.0) 1 |
3rd Party:: Content - RokInjectModule (1.7) 1 | plg_content_jce (2.6.8) 1 | plg_extension_jce (2.6.8) 1 | PLG_JMONITORING_AKEEBABACKUP_T (1.0) 1 | plg_installer_rsform (1.0.0) 1 | plg_installer_jce (2.6.8) 1 | plg_quickicon_jce (2.6.0-pro-bet) 1 | plg_quickicon_akeebabackup (1.0) 1 | plg_editors-xtd_betterpreview (6.1.0) 1 | plg_editors_tinymce (4.5.8) 1 | plg_editors_jce (2.6.8) 1 | plg_editors_codemirror (5.34.0) 1 | plg_system_advancedmodules (7.6.1) 1 | System - Gantry 4 (4.1.34) 1 | PLG_SYSTEM_AKEEBAUPDATECHECK_T (1.1) 1 | System - JCE MediaBox (1.2.9) 1 | System - RSForm! Pro (1.4.0) 1 | plg_system_betterpreview (6.1.0) 1 | System - RokExtender (2.0.0) 1 | plg_system_jce (2.6.8) 1 | System - Admin Branding Reload (1.1) 1 | plg_system_ossystem (1.3.0) 1 | System - RokCommon (3.2.5) 1 | System - RokSprocket (2.1.21) 1 | PLG_SYSTEM_BACKUPONUPDATE_TITL (3.7) 1 | plg_system_regularlabs (18.4.406) 1 | OSMap - SobiPro Plugin (3.3.0) 1 | OSMAP_PLUGIN_K2 (3.3.0) 1 | OSMap - WebLinks Plugin (3.3.0) 1 | OSMap - Kunena Plugin (3.3.0) 1 | OSMap - Virtuemart Plugin (3.3.0) 1 | OSMap - Mosets Tree Plugin (3.3.0) 1 | PLG_OSMAP_JOOMLA (4.2.17) 1 |
Templates Discovered :: wrote:Templates :: SITE :: beez3 (3.1.0) 1 | rt_sirocco (1.1) 1 | protostar (1.0) 1 |
Templates :: ADMIN :: isis (1.0) 1 | hathor (3.0.0) 1 |

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AMurray
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Re: Admin warning 0000

Post by AMurray » Mon Jul 09, 2018 9:44 pm

Thanks for posting the FPA Report.

Joomla's a little out of date 3.8.6 vs current version 3.8.10 but PHP 7 shouldn't cause an issue for that. Some extensions would appear to be old (and may have issues with PHP 7) such as Sirroco theme - your version 1.1 (released Feb 2015) vs 1.5 (released Sept 2017), that should be updated. I am making the assumption this is the theme you're using: http://www.rockettheme.com/joomla/templates/sirocco.

I would say a very high likelihood that it is your joomla system and extensions being out of date that could be contributing to the problem you're having, and I think that's already proven when you have said it seems to run "OK" on PHP 5.6 but not on PHP 7.x.

I would methodically check all the third-party extensions (shown in the FPA in red print) and update them them where updates are available.
Last edited by AMurray on Mon Jul 09, 2018 9:50 pm, edited 2 times in total.
Regards,
--------------------------------------------------------------
A Murray
Millennium Falcon - it's the ship that made the Kessel run in less than 12 parsecs! The fastest hunk of junk in the galaxy.

alutz
Joomla! Apprentice
Joomla! Apprentice
Posts: 5
Joined: Mon Jul 09, 2018 7:15 pm

Re: Admin warning 0000

Post by alutz » Mon Jul 09, 2018 9:48 pm

Thanks for checking my FPA report. Any ideas why the warning would only be happening on the new server and not the original server this kickstart/.jpa came from? Do you still think updating would help (or at least not hurt)?

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AMurray
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Re: Admin warning 0000

Post by AMurray » Mon Jul 09, 2018 9:59 pm

Not a hosting expert, couldn't say why the error occurred. But updating probably won't hurt. Just be sure to do backup before doing so (even on the 'broken' site).
Regards,
--------------------------------------------------------------
A Murray
Millennium Falcon - it's the ship that made the Kessel run in less than 12 parsecs! The fastest hunk of junk in the galaxy.


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