Https - Mixed Content

[looper88]

Hi all, we recently updated to https but our domain is showing a few errors titled - Mixed Content. I ran the url through Website Auditor and found the source of the issue (an image labelled Logo-Web.png). When I accessed the filemanager however, I could not find that file in the folder it was supposed to be in.

The sourcecode seems to still be http for that file, thing is I can see the code that needs to be changed but I can't find the file on the backend to go in and change it.

Any advice or similar issues? any help would be much appreciated.

Jay

[alirezasat]

Hello
Sorry you meant to change your protocol from http to https?

[looper88]

Hi alirezasat, thanks for reply.
No we already did that and the url shows https but there is no padlock as there are some mixed content issues coming up.

[alirezasat]

Did you stream this issue with your data center support?
They can most likely solve this problem

[looper88]

Yep, they suggested I post on the joomla forum as they couldn't figure it out : /

[fcoulter]

By the file name, Logo-Web.png, it seems like it may be in your template.

[looper88]

Hey all, I still have not solved this. Since it's only one file that is causing this issue, is there anyway to force ignore it or something? Any help on this would be appreciated as I would really like to solve it

[fcoulter]

Well, what have you actually tried to solve this? No-one else is an expert on your site but you. So no-one is going to magically give you the solution. This file is not part of Joomla, it is in an extension or template that you are using.

If you are using a .htaccess file then you can try putting this in the file:-

Code: Select all

RewriteEngine On
RewriteCond %{HTTPS} off
RewriteRule ^(.*)$ https://%{HTTP_HOST}%{REQUEST_URI} [L,R=301]

That will force https.

Alternatively you can try finding the file that contains the link to the image. What about my suggestion that it might be the template? The obvious thing to do is to try looking at your site using another template, eg the default Joomla protostar template. If the image is gone then you know that the link is definitely in your template. In that case you can ask the developer how to remove it.

[sozzled]

@fcoulter is right: there's only one true expert in the room and it's not any of us.

Since it's only one file ...

Not technically true. There's [at least] one reference to [at least] one resource in [at least] one file [that you are aware of] that is causing this issue. The key point is that the website uses https:// protocol and there is a reference to a resource using http://. This will result in the browser reporting a mixed mode condition.

... is there anyway to force [the browser to] ignore [the unsafe/mixed mode condition] or something?

If you cannot find the "http://" reference to this image file then you only have two choices to "force" the browser into accepting the mixed-mode referencing: (a) rewrite everyone's web browser software, or (b) go back to using http:// for your website. And if "forcing" one or the other is unachievable then you'll have to accept the status quo.

These things are not hard to find. Really, they're not hard to find! Here's some help to get you started on your journey of discovery: viewtopic.php?f=708&t=964440