Form failure

[andrewm57]

http://www.offgridworks.com/contact-us

I've tried the default contact, RS Form, and FlexiContact.

They work on OSX FF, Chrome and Safari, plus iPhone. I get an incomplete form error (different per component) in Win10 Edge, FF and chrome. Client gets error on Win10 Chrome.

Any clues? Especially where to find an OS dependent issue? Note: the clients host has some twisted config that 403's the FPA

[toivo]

The URL you provided shows in the Chrome console tab a 403 status from the file plugins/editors/jckeditor/typography/typography2.php, which may have something to do with forms.

Strange that the Apple browsers work, though. Which web server is hosting the site?

The results from the FPA are essential part of the process here at the support forum. The explanation to the Forbidden error may be simple, for example too aggressive security rules. You should talk to the host and get them to fix their configuration, or convince your client to move to a better host.

[gws]

Works fine on win 10 with FF,Chrome and edge for me.

[andrewm57]

@gws: works how? I don't see any form submissions on the backend.

@tovio: I disabled the unnecessary typography plugin, no change. Host is WebFaction; I've submitted a ticket for getting FPA to run.

[gws]

@gws: works how? I don't see any form submissions on the backend.

I just sent you a test message from your form,using win 10 and FF. Lets see if you get it.
edit, I just received a conformation email from your site....
"Thank you for contacting us. We will get back to you as soon as possible.

Your Name: gws

Your Email: gws@xxx

Subject: Does this work

Message: Hi,I'm sending you a test email from a win 10 computer using FF browser.

: Send
"