System - Privacy Consent Plugin Problem Topic is solved

[kjersos]

Hi

Using Joomla version, 3.9.6 and experiencing problems with the System - Privacy Consent Plugin.

When activated when I login I am being directed to this page which is blank. The address is https://www.kjrsos.com/for-you/your-pro ... ayout=edit

Tried Edge and Firefox browser.. the FireFox browser showed the following error message.
Content Encoding Error

An error occurred during a connection to www.kjrsos.com.

Please contact the website owners to inform them of this problem.

Any help appreciated.

Thanks!
Nadja

[sozzled]

White page = PHP error

Enable Joomla debug mode and set Error Reporting level to "Maximum".

Probably the site template that is incompatible (or not fully compatible) with the version of PHP that you are using.

Please post details of the errors detected (if any) after enabling Joomla debug mode and setting the error reporting level to maximum. Let's see what these changes (to the Global Configuration settings) discover.

[Webdongle]

Test with Protostar as default Template.

[kjersos]

Hi.
I am in Protostar template already so that isn't an issue but thanks for the suggestion. I did as you asked sozzled and set to debug and maximum and this is the error message I ended up on the front page of the site when I tried to go there, nothing else.

Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 37358944 bytes) in /home/gsmlyojc/public_html/plugins/system/debug/debug.php on line 347

Then I reset debug to off because I thought of something else to try, but when I did that. I now have nothing. Absolutely nothing, a completely blank page and I can't seem to get in the admin end as well.

Do I need to see if I can go back to an earlier version through my service provider or is there another way to solve this issue.

Thanks
Nadja

[Webdongle]

viewtopic.php?f=806&t=969442 please

[kjersos]

[15-May-2019 14:56:51 America/Chicago] PHP Notice: Only variables should be assigned by reference in /home/gsmlyojc/public_html/plugins/system/websitePreloader/websitePreloader.php on line 15

Joomla! Instance :: Joomla! 3.9.6-Stable (Amani) 7-May-2019
Joomla! Platform :: Joomla Platform 13.1.0-Stable (Curiosity) 24-Apr-2013
Joomla! Configured :: Yes | Read-Only (444) | Owner: --protected-- . (uid: 1/gid: 1) | Group: --protected-- (gid: 1) | Valid For: 3.9
Configuration Options :: Offline: false | SEF: true | SEF Suffix: false | SEF ReWrite: true | .htaccess/web.config: Yes | GZip: true | Cache: false | CacheTime: 15 | CacheHandler: file | CachePlatformPrefix: false | FTP Layer: false | Proxy: false | LiveSite: | Session lifetime: 15 | Session handler: database | Shared sessions: false | SSL: 2 | Error Reporting: maximum | Site Debug: false | Language Debug: false | Default Access: 1 | Unicode Slugs: false | dbConnection Type: mysqli | PHP Supports J! 3.9.6: Yes | Database Supports J! 3.9.6: Yes | Database Credentials Present: Yes |

Host Configuration :: OS: Linux | OS Version: 2.6.32-896.16.1.lve1.4.54.el6.x86_64 | Technology: x86_64 | Web Server: LiteSpeed | Encoding: gzip, deflate, br | Doc Root: --protected-- | System TMP Writable: Yes | Free Disk Space : 71.95 GiB |

PHP Configuration :: Version: 7.1.29 | PHP API: litespeed | Session Path Writable: Yes | Display Errors: | Error Reporting: 16 | Log Errors To: error_log | Last Known Error: 15th May 2019 15:05:00. | Register Globals: | Magic Quotes: | Safe Mode: | Open Base: | Uploads: 1 | Max. Upload Size: 128M | Max. POST Size: 128M | Max. Input Time: -1 | Max. Execution Time: 60 | Memory Limit: 128M

Database Configuration :: Version: 5.5.5-10.2.24-MariaDB (Client:mysqlnd 5.0.12-dev - 20150407 - $Id: 38fea24f2847fa7519001be390c98ae0acafe387 $) | Host: --protected-- (--protected--) | default Collation: latin1_swedish_ci (default Character Set: latin1) | Database Size: 66.75 MiB | #of Tables: 221

PHP Extensions :: Core (7.1.29) | date (7.1.29) | libxml (7.1.29) | openssl (7.1.29) | pcre (7.1.29) | sqlite3 (7.1.29) | zlib (7.1.29) | bz2 (7.1.29) | calendar (7.1.29) | ctype (7.1.29) | curl (7.1.29) | hash (1.0) | filter (7.1.29) | ftp (7.1.29) | gettext (7.1.29) | gmp (7.1.29) | SPL (7.1.29) | iconv (7.1.29) | pcntl (7.1.29) | readline (7.1.29) | Reflection (7.1.29) | session (7.1.29) | standard (7.1.29) | shmop (7.1.29) | SimpleXML (7.1.29) | mbstring (7.1.29) | tokenizer (7.1.29) | xml (7.1.29) | litespeed () | bcmath (7.1.29) | dba (7.1.29) | dom (20031129) | enchant (7.1.29) | fileinfo (1.0.5) | gd (7.1.29) | geoip (1.1.1) | gmagick (2.0.1RC1) | imap (7.1.29) | intl (1.1.0) | json (1.5.0) | ldap (7.1.29) | exif (7.1.29) | mailparse (3.0.2) | mcrypt (7.1.29) | mysqlnd (mysqlnd 5.0.12-dev - 20150407 - $Id: 38fea24f2847fa7519001be390c98ae0acafe387 $) | mysqli (7.1.29) | odbc (7.1.29) | PDO (7.1.29) | pdo_mysql (7.1.29) | PDO_ODBC (7.1.29) | pdo_pgsql (7.1.29) | pdo_sqlite (7.1.29) | pgsql (7.1.29) | Phar (2.0.2) | posix (7.1.29) | pspell (7.1.29) | snmp (0.1) | soap (7.1.29) | sockets (7.1.29) | ssh2 (1.0) | sysvmsg (7.1.29) | sysvsem (7.1.29) | sysvshm (7.1.29) | timezonedb (2018.9) | uploadprogress (1.0.3.1) | wddx (7.1.29) | xmlreader (7.1.29) | xmlrpc (7.1.29) | xmlwriter (7.1.29) | xsl (7.1.29) | yaml (2.0.3) | zip (1.13.5) | ionCube Loader () | Zend OPcache (7.1.29) | SourceGuardian (11.2) | Zend Engine (3.1.0) |
Potential Missing Extensions ::

Switch User Environment (Experimental) :: PHP CGI: No | Server SU: No | PHP SU: No | Custom SU (LiteSpeed/Cloud/Grid): Yes
Potential Ownership Issues: No

Core Folders :: images/ (755) | components/ (755) | modules/ (755) | plugins/ (755) | language/ (755) | templates/ (755) | cache/ (755) | logs/ (---) | tmp/ (755) | administrator/components/ (755) | administrator/modules/ (755) | administrator/language/ (755) | administrator/templates/ (755) | administrator/logs/ (755) |

Elevated Permissions (First 10) :: images/stories/ (775) | images/stories/com_form2content/ (775) | media/com_form2content/documents/ (775) | media/com_form2content/templates/ (775) |

Database statistics :: Uptime: 475466 | Threads: 24 | Questions: 353375197 | Slow queries: 18 | Opens: 1622199 | Flush tables: 13 | Open tables: 20000 | Queries per second avg: 743.218 |

Components :: SITE ::
Core :: com_mailto (3.0.0) 1 | com_wrapper (3.0.0) 1 |
3rd Party::

Components :: ADMIN ::
Core :: com_languages (3.0.0) 1 | com_login (3.0.0) 1 | com_admin (3.0.0) 1 | com_content (3.0.0) 1 | com_tags (3.1.0) 1 | com_postinstall (3.2.0) 1 | com_newsfeeds (3.0.0) 1 | com_redirect (3.0.0) 1 | com_media (3.0.0) 1 | com_users (3.0.0) 1 | com_plugins (3.0.0) 1 | com_menus (3.0.0) 1 | com_templates (3.0.0) 1 | com_config (3.0.0) 1 | com_fields (3.7.0) 1 | com_search (3.0.0) 1 | com_messages (3.0.0) 1 | com_privacy (3.9.0) 1 | com_categories (3.0.0) 1 | com_modules (3.0.0) 1 | com_banners (3.0.0) 1 | com_actionlogs (3.9.0) 1 | com_ajax (3.2.0) 1 | com_associations (3.7.0) 1 | com_checkin (3.0.0) 1 | com_cache (3.0.0) 1 | com_contenthistory (3.2.0) 1 | com_joomlaupdate (3.6.2) 1 | com_installer (3.0.0) 1 | com_finder (3.0.0) 1 | com_cpanel (3.0.0) 1 |
3rd Party:: FAQ Book Pro (3.7.0) 1 | COM_cnotes (1.1) 1 | JCH Optimize (5.4.1) 1 | COM_BREEZINGFORMS (1.9.0 Stable ) 1 | sysbreezingforms (1.0.0) 1 | com_aimysitemap (24.2) 1 | SP Page Builder (3.4.1) 1 | com_phocafavicon (3.0.1) 1 | Contentbuilder (0.9.91 (build) 1 | ContentBuilder System (1.1) 1 | ContentBuilder - Validation - Date (1.0) ? | ContentBuilder - Validation - Date (1.0) ? | ContentBuilder - Content - Image Sc (1.0) ? | ContentBuilder - Verify - PayPal (1.0) 1 | ContentBuilder - Themes - Blank (1.0) 1 | ContentBuilder - Content - Download (1.0) 1 | ContentBuilder - List Action - Untr (1.0) ? | ContentBuilder - List Action - Tras (1.0) ? | ContentBuilder - Verify - Pass-Thro (1.0) ? | ContentBuilder - Validation - Email (1.0) 1 | ContentBuilder - Verify (1.0) 1 | ContentBuilder - Themes - Joomla 3 (1.0) 1 | ContentBuilder - Validation - Equal (1.0) 1 | ContentBuilder - Validation - Not E (1.0) ? | ContentBuilder Permission Observer (1.0) 1 | ContentBuilder - Submit - Sample (1.0) 1 | ContentBuilder - Themes - Khepri (1.0) 1 | ContentBuilder - Content - Rating (1.0) 1 | Akeeba (6.4.2.1) 1 | COM_K2 (2.9.0) 1 | J2Store (3.3.8) 1 | com_phocadownload (3.1.9) 1 | com_form2content (5.6.0) 1 | COM_JOOMGLOSSARY (1.0.0) 1 | com_snippets (6.5.3) 1 | User - Redirect On Login (3.0.0) ? | System - Redirect On Login (3.0.0) ? | COM_REDIRECTONLOGIN (4.0.6) 1 |

Modules :: SITE ::
Core :: mod_search (3.0.0) 1 | mod_feed (3.0.0) 1 | mod_random_image (3.0.0) 1 | mod_banners (3.0.0) 1 | mod_footer (3.0.0) 1 | mod_finder (3.0.0) 1 | mod_articles_news (3.0.0) 1 | mod_tags_similar (3.1.0) 1 | mod_articles_category (3.0.0) 1 | mod_custom (3.0.0) 1 | mod_articles_archive (3.0.0) 1 | mod_tags_popular (3.1.0) 1 | mod_login (3.0.0) 1 | mod_related_items (3.0.0) 1 | mod_stats (3.0.0) 1 | mod_languages (3.5.0) 1 | mod_articles_categories (3.0.0) 1 | mod_breadcrumbs (3.0.0) 1 | mod_articles_popular (3.0.0) 1 | mod_whosonline (3.0.0) 1 | mod_articles_latest (3.0.0) 1 | mod_wrapper (3.0.0) 1 | mod_syndicate (3.0.0) 1 | mod_menu (3.0.0) 1 | mod_users_latest (3.0.0) 1 |
3rd Party:: Page scroll buttons (1.3) 1 | SP Page Builder (1.2) 1 | JMG Mindmap Modul (1.1.0) 1 | JMG Feature Box (1.1.0) 1 | JMG Animated Article Title (1.2.1) 1 | JMG Img Hover (1.5.4) 1 | K2 Users (2.9.0) 1 | K2 Tools (2.9.0) 1 | HD-Background Selector (1.3) 1 | Sj Video Box (1.0) 1 | K2 Comments (2.9.0) 1 | Parallax Scroll (1.6.0) 1 | JMG Amazing Page Header (1.0.0) 1 | mod_cnotes (2.5.0) 1 | MOD_RESPONSIVE_VIDEO (1.0.3) 1 | Random Module (1.0.0) 1 | J2Store Currency (1.0) 1 | BreezingForms (1.8.4) 1 | JA Image Hotspot (1.1.4) 1 | K2 User (2.9.0) 1 | J2 Store Cart (1.0) 1 | K2 Content (2.9.0) 1 |

Modules :: ADMIN ::
Core :: mod_feed (3.0.0) 1 | mod_title (3.0.0) 1 | mod_submenu (3.0.0) 1 | mod_latestactions (3.9.0) 1 | mod_latest (3.0.0) 1 | mod_custom (3.0.0) 1 | mod_login (3.0.0) 1 | mod_multilangstatus (3.0.0) 1 | mod_logged (3.0.0) 1 | mod_privacy_dashboard (3.9.0) 1 | mod_quickicon (3.0.0) 1 | mod_stats_admin (3.0.0) 1 | mod_version (3.0.0) 1 | mod_status (3.0.0) 1 | mod_popular (3.0.0) 1 | mod_sampledata (3.8.0) 1 | mod_menu (3.0.0) 1 | mod_toolbar (3.0.0) 1 |
3rd Party:: Add to Menu Component XML - com_cat (6.2.0) ? | Add to Menu Component XML - com_cat (6.2.0) ? | Add to Menu Component XML - com_cat (6.2.0) ? | Add to Menu Component XML - com_cat (6.2.0) ? | Add to Menu Component XML - com_cat (6.2.0) ? | Add to Menu Component XML - com_cat (6.2.0) ? | Add to Menu Component XML - com_cat (6.2.0) ? | mod_addtomenu (6.2.0) 1 | J2 Store Orders (1.0) 1 | J2 Store Stats Mini (1.0) 1 | J2Store Administrator Menu (1.0) 1 | mod_sppagebuilder_admin_menu (1.3) 1 | K2 Stats (admin) (2.9.0) 1 | K2 Quick Icons (admin) (2.9.0) 1 | J2 Store Chart (1.0) 1 | mod_sppagebuilder_icons (1.0.2) 1 | J2 Store Stats (1.0) 1 |

Libraries :: SITE ::
Core ::
3rd Party:: file_fof30 (3.4.1) ? | Regular Labs Library (19.4.11218) 1 |

Plugins :: SITE ::
Core :: plg_captcha_recaptcha_invisible (3.8) 0 | plg_captcha_recaptcha (3.4.0) 1 | plg_search_categories (3.0.0) 1 | plg_search_contacts (3.0.0) 0 | plg_search_newsfeeds (3.0.0) 0 | plg_search_content (3.0.0) 1 | plg_search_tags (3.0.0) 1 | plg_authentication_gmail (3.0.0) 0 | plg_authentication_joomla (3.0.0) 1 | plg_authentication_ldap (3.0.0) 0 | plg_authentication_cookie (3.0.0) 1 | plg_extension_joomla (3.0.0) 1 | plg_user_terms (3.9.0) 0 | plg_user_profile (3.0.0) 1 | plg_user_joomla (3.0.0) 1 | plg_user_contactcreator (3.0.0) 0 | plg_system_cache (3.0.0) 0 | plg_system_p3p (3.0.0) 0 | plg_system_sessiongc (3.8.6) 1 | plg_system_log (3.0.0) 1 | plg_system_languagecode (3.0.0) 0 | plg_system_logrotation (3.9.0) 1 | plg_system_privacyconsent (3.9.0) 1 | plg_system_sef (3.0.0) 1 | plg_system_debug (3.0.0) 1 | plg_system_languagefilter (3.0.0) 0 | plg_system_redirect (3.0.0) 0 | plg_system_stats (3.5.0) 1 | plg_system_highlight (3.0.0) 1 | PLG_SYSTEM_ACTIONLOGS (3.9.0) 0 | plg_system_remember (3.0.0) 1 | plg_system_fields (3.7.0) 1 | plg_system_logout (3.0.0) 1 | plg_system_updatenotification (3.5.0) 1 | PLG_ACTIONLOG_JOOMLA (3.9.0) 1 | plg_twofactorauth_totp (3.2.0) 0 | plg_twofactorauth_yubikey (3.2.0) 0 | plg_quickicon_joomlaupdate (3.0.0) 1 | plg_quickicon_privacycheck (3.9.0) 1 | plg_quickicon_phpversioncheck (3.7.0) 1 | plg_quickicon_extensionupdate (3.0.0) 1 | plg_installer_webinstaller (2.0.1) 1 | plg_installer_packageinstaller (3.6.0) 1 | PLG_INSTALLER_FOLDERINSTALLER (3.6.0) 1 | PLG_INSTALLER_URLINSTALLER (3.6.0) 1 | plg_finder_categories (3.0.0) 0 | plg_finder_contacts (3.0.0) 0 | plg_finder_newsfeeds (3.0.0) 0 | plg_finder_content (3.0.0) 0 | plg_finder_tags (3.0.0) 0 | plg_privacy_message (3.9.0) 1 | plg_privacy_consents (3.9.0) 1 | plg_privacy_user (3.9.0) 1 | plg_privacy_actionlogs (3.9.0) 1 | plg_privacy_content (3.9.0) 1 | plg_editors-xtd_menu (3.7.0) 1 | plg_editors-xtd_module (3.5.0) 1 | plg_editors-xtd_readmore (3.0.0) 1 | plg_editors-xtd_pagebreak (3.0.0) 1 | plg_editors-xtd_article (3.0.0) 0 | plg_editors-xtd_image (3.0.0) 1 | plg_editors-xtd_fields (3.7.0) 1 | plg_content_loadmodule (3.0.0) 1 | plg_content_joomla (3.0.0) 1 | plg_content_pagebreak (3.0.0) 1 | plg_content_vote (3.0.0) 0 | plg_content_confirmconsent (3.9.0) 0 | plg_content_pagenavigation (3.0.0) 1 | plg_content_finder (3.0.0) 0 | plg_content_emailcloak (3.0.0) 1 | plg_content_fields (3.7.0) 1 | plg_fields_color (3.7.0) 1 | plg_fields_text (3.7.0) 1 | plg_fields_sql (3.7.0) 1 | plg_fields_integer (3.7.0) 1 | plg_fields_calendar (3.7.0) 1 | plg_fields_textarea (3.7.0) 1 | plg_fields_user (3.7.0) 1 | plg_fields_list (3.7.0) 1 | plg_fields_checkboxes (3.7.0) 1 | plg_fields_imagelist (3.7.0) 1 | plg_fields_media (3.7.0) 1 | plg_fields_radio (3.7.0) 1 | plg_fields_editor (3.7.0) 1 | plg_fields_usergrouplist (3.7.0) 1 | plg_fields_url (3.7.0) 1 | plg_fields_repeatable (3.9.0) 1 |
3rd Party:: ContentBuilder - Form Elements - Ar (1.3) ? | ContentBuilder - Submit - Sample (1.0) 1 | BreezingForms - AddOns - ConstantCo (1.0) ? | Search - J2Store (1.0) 0 | Search - K2 (2.9.0) 1 | User - Redirect On Login (3.0.0) ? | User - K2 (2.9.0) 1 | ContentBuilder - Themes - Khepri (1.0) 1 | ContentBuilder - Themes - Blank (1.0) 1 | ContentBuilder - Themes - Joomla 3 (1.0) 1 | plg_system_directalias (2.0.0) 0 | sysbreezingforms (1.0.0) 1 | ContentBuilder System (1.1) 1 | plg_system_tweetme (1.3.0) 1 | System - Campaign Rabbit (1.0.31) 1 | plg_system_sourcerer (7.5.0) 1 | plg_system_articlesanywhere (9.0.0) 1 | plg_system_conditionalcontent (2.6.0) 1 | CookieHint (1.3.8) 0 | PLG_SYSTEM_JCH_OPTIMIZE (5.4.1) 0 | plg_system_nrframework (3.0.10) 1 | PLG_SYSTEM_BACKUPONUPDATE (6.4.2.1) 0 | plg_system_betterpreview (6.2.2) 1 | System - Animate It! (2.1.7) 1 | System - Redirect On Login (3.0.0) ? | plg_system_regularlabs (19.4.11218) 1 | System - J2Page Cache (1.0) 0 | PLG_SYSTEM_AKEEBAUPDATECHECK (6.4.2.1) 0 | System - J2Store (2.0) 1 | plg_system_quickindex (2.3.0) 1 | System - Website Preloader (1.1) 1 | PLG_SYSTEM_AKEEBAACTIONLOG (6.4.2.1) 0 | plg_system_snippets (6.5.3) 1 | System - K2 (2.9.0) 1 | plg_actionlog_snippets (6.5.3) 1 | plg_quickicon_akeebabackup (6.4.2.1) 1 | plg_editors_codemirror (5.40.0) 1 | plg_editors_tinymce (4.5.9) 1 | ContentBuilder - List Action - Tras (1.0) ? | ContentBuilder - List Action - Untr (1.0) ? | Minitek Updates Authentication (3.0.1) 1 | Finder - J2Store (1.0) 0 | plg_finder_k2 (2.9.0) 0 | ContentBuilder - Verify - PayPal (1.0) 1 | ContentBuilder - Verify - Pass-Thro (1.0) ? | plg_editors-xtd_sourcerer (7.5.0) 1 | plg_editors-xtd_articlesanywhere (9.0.0) 1 | plg_editors-xtd_conditionalcontent (2.6.0) 1 | plg_editors-xtd_betterpreview (6.2.2) 1 | Editor Xtended - Animate It! (2.1.7) 1 | plg_editors-xtd_snippets (6.5.3) 0 | ContentBuilder - Validation - Not E (1.0) ? | ContentBuilder - Validation - Date (1.0) ? | ContentBuilder - Validation - Date (1.0) ? | ContentBuilder - Validation - Equal (1.0) 1 | ContentBuilder - Validation - Email (1.0) 1 | Simple Audio Player - Shortcode (1.5) 1 | ContentBuilder - Content - Link (1.1) 0 | BreezingForms (1.8) 1 | ContentBuilder - Content - Image Sc (1.0) ? | ContentBuilder Permission Observer (1.0) 1 | ContentBuilder - Content - Rating (1.0) 1 | PLG_CONTENT_JSSOCIALSLIGHT (1.0.3) 0 | Content - Open Source Design Conten (3.1.0) ? | Content - Fast Social Share (3.2) 1 | Content - Animate It! (2.1.7) 1 | ContentBuilder - Verify (1.0) 1 | Content - J2Store (1.0) 1 | ContentBuilder - Content - Download (1.0) 1 | Currency Exchange Rates - Google Fi (1.0.1) ? | Cash on Delivery (1.0) 1 | Diagnostics Tool (1.0) 1 | Retainful - Next order coupon (1.0.1) 0 | SagePay Direct (2.4) 1 | Standard Shipping methods (1.0) 1 | Campaign Rabbit (1.0.33) 1 | Bank transfer (1.0) 1 | Money Order (1.0) 1 | Report Itemised (1.0) 1 | Localization Data for J2Store (1.0) 1 | Paymill (1.3) 1 | Free Shipping (1.1) 0 |

Templates :: SITE :: protostar (1.0) 1 | protostar3columns (1.0) 1 | sway (1.0.2) 1 | protofullpage (1.0) 1 | beez3 (3.1.0) 1 | protostarclasses (1.0) 1 | protostarkjersosmagazine (1.0) 1 | protodesignpages (1.0) 1 |
Templates :: ADMIN :: isis (1.0) 1 | hathor (3.0.0) 1 |

[kjersos]

[15-May-2019 14:56:51 America/Chicago] PHP Notice: Only variables should be assigned by reference in /home/gsmlyojc/public_html/plugins/system/websitePreloader/websitePreloader.php on line 15

Joomla! Instance :: Joomla! 3.9.6-Stable (Amani) 7-May-2019
Joomla! Platform :: Joomla Platform 13.1.0-Stable (Curiosity) 24-Apr-2013
Joomla! Configured :: Yes | Read-Only (444) | Owner: --protected-- . (uid: 1/gid: 1) | Group: --protected-- (gid: 1) | Valid For: 3.9
Configuration Options :: Offline: false | SEF: true | SEF Suffix: false | SEF ReWrite: true | .htaccess/web.config: Yes | GZip: true | Cache: false | CacheTime: 15 | CacheHandler: file | CachePlatformPrefix: false | FTP Layer: false | Proxy: false | LiveSite: | Session lifetime: 15 | Session handler: database | Shared sessions: false | SSL: 2 | Error Reporting: maximum | Site Debug: false | Language Debug: false | Default Access: 1 | Unicode Slugs: false | dbConnection Type: mysqli | PHP Supports J! 3.9.6: Yes | Database Supports J! 3.9.6: Yes | Database Credentials Present: Yes |

Host Configuration :: OS: Linux | OS Version: 2.6.32-896.16.1.lve1.4.54.el6.x86_64 | Technology: x86_64 | Web Server: LiteSpeed | Encoding: gzip, deflate, br | Doc Root: --protected-- | System TMP Writable: Yes | Free Disk Space : 71.95 GiB |

PHP Configuration :: Version: 7.1.29 | PHP API: litespeed | Session Path Writable: Yes | Display Errors: | Error Reporting: 16 | Log Errors To: error_log | Last Known Error: 15th May 2019 15:05:00. | Register Globals: | Magic Quotes: | Safe Mode: | Open Base: | Uploads: 1 | Max. Upload Size: 128M | Max. POST Size: 128M | Max. Input Time: -1 | Max. Execution Time: 60 | Memory Limit: 128M

Database Configuration :: Version: 5.5.5-10.2.24-MariaDB (Client:mysqlnd 5.0.12-dev - 20150407 - $Id: 38fea24f2847fa7519001be390c98ae0acafe387 $) | Host: --protected-- (--protected--) | default Collation: latin1_swedish_ci (default Character Set: latin1) | Database Size: 66.75 MiB | #of Tables: 221

PHP Extensions :: Core (7.1.29) | date (7.1.29) | libxml (7.1.29) | openssl (7.1.29) | pcre (7.1.29) | sqlite3 (7.1.29) | zlib (7.1.29) | bz2 (7.1.29) | calendar (7.1.29) | ctype (7.1.29) | curl (7.1.29) | hash (1.0) | filter (7.1.29) | ftp (7.1.29) | gettext (7.1.29) | gmp (7.1.29) | SPL (7.1.29) | iconv (7.1.29) | pcntl (7.1.29) | readline (7.1.29) | Reflection (7.1.29) | session (7.1.29) | standard (7.1.29) | shmop (7.1.29) | SimpleXML (7.1.29) | mbstring (7.1.29) | tokenizer (7.1.29) | xml (7.1.29) | litespeed () | bcmath (7.1.29) | dba (7.1.29) | dom (20031129) | enchant (7.1.29) | fileinfo (1.0.5) | gd (7.1.29) | geoip (1.1.1) | gmagick (2.0.1RC1) | imap (7.1.29) | intl (1.1.0) | json (1.5.0) | ldap (7.1.29) | exif (7.1.29) | mailparse (3.0.2) | mcrypt (7.1.29) | mysqlnd (mysqlnd 5.0.12-dev - 20150407 - $Id: 38fea24f2847fa7519001be390c98ae0acafe387 $) | mysqli (7.1.29) | odbc (7.1.29) | PDO (7.1.29) | pdo_mysql (7.1.29) | PDO_ODBC (7.1.29) | pdo_pgsql (7.1.29) | pdo_sqlite (7.1.29) | pgsql (7.1.29) | Phar (2.0.2) | posix (7.1.29) | pspell (7.1.29) | snmp (0.1) | soap (7.1.29) | sockets (7.1.29) | ssh2 (1.0) | sysvmsg (7.1.29) | sysvsem (7.1.29) | sysvshm (7.1.29) | timezonedb (2018.9) | uploadprogress (1.0.3.1) | wddx (7.1.29) | xmlreader (7.1.29) | xmlrpc (7.1.29) | xmlwriter (7.1.29) | xsl (7.1.29) | yaml (2.0.3) | zip (1.13.5) | ionCube Loader () | Zend OPcache (7.1.29) | SourceGuardian (11.2) | Zend Engine (3.1.0) |
Potential Missing Extensions ::

Switch User Environment (Experimental) :: PHP CGI: No | Server SU: No | PHP SU: No | Custom SU (LiteSpeed/Cloud/Grid): Yes
Potential Ownership Issues: No

Core Folders :: images/ (755) | components/ (755) | modules/ (755) | plugins/ (755) | language/ (755) | templates/ (755) | cache/ (755) | logs/ (---) | tmp/ (755) | administrator/components/ (755) | administrator/modules/ (755) | administrator/language/ (755) | administrator/templates/ (755) | administrator/logs/ (755) |

Elevated Permissions (First 10) :: images/stories/ (775) | images/stories/com_form2content/ (775) | media/com_form2content/documents/ (775) | media/com_form2content/templates/ (775) |

Database statistics :: Uptime: 475466 | Threads: 24 | Questions: 353375197 | Slow queries: 18 | Opens: 1622199 | Flush tables: 13 | Open tables: 20000 | Queries per second avg: 743.218 |

Components :: SITE ::
Core :: com_mailto (3.0.0) 1 | com_wrapper (3.0.0) 1 |
3rd Party::

Components :: ADMIN ::
Core :: com_languages (3.0.0) 1 | com_login (3.0.0) 1 | com_admin (3.0.0) 1 | com_content (3.0.0) 1 | com_tags (3.1.0) 1 | com_postinstall (3.2.0) 1 | com_newsfeeds (3.0.0) 1 | com_redirect (3.0.0) 1 | com_media (3.0.0) 1 | com_users (3.0.0) 1 | com_plugins (3.0.0) 1 | com_menus (3.0.0) 1 | com_templates (3.0.0) 1 | com_config (3.0.0) 1 | com_fields (3.7.0) 1 | com_search (3.0.0) 1 | com_messages (3.0.0) 1 | com_privacy (3.9.0) 1 | com_categories (3.0.0) 1 | com_modules (3.0.0) 1 | com_banners (3.0.0) 1 | com_actionlogs (3.9.0) 1 | com_ajax (3.2.0) 1 | com_associations (3.7.0) 1 | com_checkin (3.0.0) 1 | com_cache (3.0.0) 1 | com_contenthistory (3.2.0) 1 | com_joomlaupdate (3.6.2) 1 | com_installer (3.0.0) 1 | com_finder (3.0.0) 1 | com_cpanel (3.0.0) 1 |
3rd Party:: FAQ Book Pro (3.7.0) 1 | COM_cnotes (1.1) 1 | JCH Optimize (5.4.1) 1 | COM_BREEZINGFORMS (1.9.0 Stable ) 1 | sysbreezingforms (1.0.0) 1 | com_aimysitemap (24.2) 1 | SP Page Builder (3.4.1) 1 | com_phocafavicon (3.0.1) 1 | Contentbuilder (0.9.91 (build) 1 | ContentBuilder System (1.1) 1 | ContentBuilder - Validation - Date (1.0) ? | ContentBuilder - Validation - Date (1.0) ? | ContentBuilder - Content - Image Sc (1.0) ? | ContentBuilder - Verify - PayPal (1.0) 1 | ContentBuilder - Themes - Blank (1.0) 1 | ContentBuilder - Content - Download (1.0) 1 | ContentBuilder - List Action - Untr (1.0) ? | ContentBuilder - List Action - Tras (1.0) ? | ContentBuilder - Verify - Pass-Thro (1.0) ? | ContentBuilder - Validation - Email (1.0) 1 | ContentBuilder - Verify (1.0) 1 | ContentBuilder - Themes - Joomla 3 (1.0) 1 | ContentBuilder - Validation - Equal (1.0) 1 | ContentBuilder - Validation - Not E (1.0) ? | ContentBuilder Permission Observer (1.0) 1 | ContentBuilder - Submit - Sample (1.0) 1 | ContentBuilder - Themes - Khepri (1.0) 1 | ContentBuilder - Content - Rating (1.0) 1 | Akeeba (6.4.2.1) 1 | COM_K2 (2.9.0) 1 | J2Store (3.3.8) 1 | com_phocadownload (3.1.9) 1 | com_form2content (5.6.0) 1 | COM_JOOMGLOSSARY (1.0.0) 1 | com_snippets (6.5.3) 1 | User - Redirect On Login (3.0.0) ? | System - Redirect On Login (3.0.0) ? | COM_REDIRECTONLOGIN (4.0.6) 1 |

Modules :: SITE ::
Core :: mod_search (3.0.0) 1 | mod_feed (3.0.0) 1 | mod_random_image (3.0.0) 1 | mod_banners (3.0.0) 1 | mod_footer (3.0.0) 1 | mod_finder (3.0.0) 1 | mod_articles_news (3.0.0) 1 | mod_tags_similar (3.1.0) 1 | mod_articles_category (3.0.0) 1 | mod_custom (3.0.0) 1 | mod_articles_archive (3.0.0) 1 | mod_tags_popular (3.1.0) 1 | mod_login (3.0.0) 1 | mod_related_items (3.0.0) 1 | mod_stats (3.0.0) 1 | mod_languages (3.5.0) 1 | mod_articles_categories (3.0.0) 1 | mod_breadcrumbs (3.0.0) 1 | mod_articles_popular (3.0.0) 1 | mod_whosonline (3.0.0) 1 | mod_articles_latest (3.0.0) 1 | mod_wrapper (3.0.0) 1 | mod_syndicate (3.0.0) 1 | mod_menu (3.0.0) 1 | mod_users_latest (3.0.0) 1 |
3rd Party:: Page scroll buttons (1.3) 1 | SP Page Builder (1.2) 1 | JMG Mindmap Modul (1.1.0) 1 | JMG Feature Box (1.1.0) 1 | JMG Animated Article Title (1.2.1) 1 | JMG Img Hover (1.5.4) 1 | K2 Users (2.9.0) 1 | K2 Tools (2.9.0) 1 | HD-Background Selector (1.3) 1 | Sj Video Box (1.0) 1 | K2 Comments (2.9.0) 1 | Parallax Scroll (1.6.0) 1 | JMG Amazing Page Header (1.0.0) 1 | mod_cnotes (2.5.0) 1 | MOD_RESPONSIVE_VIDEO (1.0.3) 1 | Random Module (1.0.0) 1 | J2Store Currency (1.0) 1 | BreezingForms (1.8.4) 1 | JA Image Hotspot (1.1.4) 1 | K2 User (2.9.0) 1 | J2 Store Cart (1.0) 1 | K2 Content (2.9.0) 1 |

Modules :: ADMIN ::
Core :: mod_feed (3.0.0) 1 | mod_title (3.0.0) 1 | mod_submenu (3.0.0) 1 | mod_latestactions (3.9.0) 1 | mod_latest (3.0.0) 1 | mod_custom (3.0.0) 1 | mod_login (3.0.0) 1 | mod_multilangstatus (3.0.0) 1 | mod_logged (3.0.0) 1 | mod_privacy_dashboard (3.9.0) 1 | mod_quickicon (3.0.0) 1 | mod_stats_admin (3.0.0) 1 | mod_version (3.0.0) 1 | mod_status (3.0.0) 1 | mod_popular (3.0.0) 1 | mod_sampledata (3.8.0) 1 | mod_menu (3.0.0) 1 | mod_toolbar (3.0.0) 1 |
3rd Party:: Add to Menu Component XML - com_cat (6.2.0) ? | Add to Menu Component XML - com_cat (6.2.0) ? | Add to Menu Component XML - com_cat (6.2.0) ? | Add to Menu Component XML - com_cat (6.2.0) ? | Add to Menu Component XML - com_cat (6.2.0) ? | Add to Menu Component XML - com_cat (6.2.0) ? | Add to Menu Component XML - com_cat (6.2.0) ? | mod_addtomenu (6.2.0) 1 | J2 Store Orders (1.0) 1 | J2 Store Stats Mini (1.0) 1 | J2Store Administrator Menu (1.0) 1 | mod_sppagebuilder_admin_menu (1.3) 1 | K2 Stats (admin) (2.9.0) 1 | K2 Quick Icons (admin) (2.9.0) 1 | J2 Store Chart (1.0) 1 | mod_sppagebuilder_icons (1.0.2) 1 | J2 Store Stats (1.0) 1 |

Libraries :: SITE ::
Core ::
3rd Party:: file_fof30 (3.4.1) ? | Regular Labs Library (19.4.11218) 1 |

Plugins :: SITE ::
Core :: plg_captcha_recaptcha_invisible (3.8) 0 | plg_captcha_recaptcha (3.4.0) 1 | plg_search_categories (3.0.0) 1 | plg_search_contacts (3.0.0) 0 | plg_search_newsfeeds (3.0.0) 0 | plg_search_content (3.0.0) 1 | plg_search_tags (3.0.0) 1 | plg_authentication_gmail (3.0.0) 0 | plg_authentication_joomla (3.0.0) 1 | plg_authentication_ldap (3.0.0) 0 | plg_authentication_cookie (3.0.0) 1 | plg_extension_joomla (3.0.0) 1 | plg_user_terms (3.9.0) 0 | plg_user_profile (3.0.0) 1 | plg_user_joomla (3.0.0) 1 | plg_user_contactcreator (3.0.0) 0 | plg_system_cache (3.0.0) 0 | plg_system_p3p (3.0.0) 0 | plg_system_sessiongc (3.8.6) 1 | plg_system_log (3.0.0) 1 | plg_system_languagecode (3.0.0) 0 | plg_system_logrotation (3.9.0) 1 | plg_system_privacyconsent (3.9.0) 1 | plg_system_sef (3.0.0) 1 | plg_system_debug (3.0.0) 1 | plg_system_languagefilter (3.0.0) 0 | plg_system_redirect (3.0.0) 0 | plg_system_stats (3.5.0) 1 | plg_system_highlight (3.0.0) 1 | PLG_SYSTEM_ACTIONLOGS (3.9.0) 0 | plg_system_remember (3.0.0) 1 | plg_system_fields (3.7.0) 1 | plg_system_logout (3.0.0) 1 | plg_system_updatenotification (3.5.0) 1 | PLG_ACTIONLOG_JOOMLA (3.9.0) 1 | plg_twofactorauth_totp (3.2.0) 0 | plg_twofactorauth_yubikey (3.2.0) 0 | plg_quickicon_joomlaupdate (3.0.0) 1 | plg_quickicon_privacycheck (3.9.0) 1 | plg_quickicon_phpversioncheck (3.7.0) 1 | plg_quickicon_extensionupdate (3.0.0) 1 | plg_installer_webinstaller (2.0.1) 1 | plg_installer_packageinstaller (3.6.0) 1 | PLG_INSTALLER_FOLDERINSTALLER (3.6.0) 1 | PLG_INSTALLER_URLINSTALLER (3.6.0) 1 | plg_finder_categories (3.0.0) 0 | plg_finder_contacts (3.0.0) 0 | plg_finder_newsfeeds (3.0.0) 0 | plg_finder_content (3.0.0) 0 | plg_finder_tags (3.0.0) 0 | plg_privacy_message (3.9.0) 1 | plg_privacy_consents (3.9.0) 1 | plg_privacy_user (3.9.0) 1 | plg_privacy_actionlogs (3.9.0) 1 | plg_privacy_content (3.9.0) 1 | plg_editors-xtd_menu (3.7.0) 1 | plg_editors-xtd_module (3.5.0) 1 | plg_editors-xtd_readmore (3.0.0) 1 | plg_editors-xtd_pagebreak (3.0.0) 1 | plg_editors-xtd_article (3.0.0) 0 | plg_editors-xtd_image (3.0.0) 1 | plg_editors-xtd_fields (3.7.0) 1 | plg_content_loadmodule (3.0.0) 1 | plg_content_joomla (3.0.0) 1 | plg_content_pagebreak (3.0.0) 1 | plg_content_vote (3.0.0) 0 | plg_content_confirmconsent (3.9.0) 0 | plg_content_pagenavigation (3.0.0) 1 | plg_content_finder (3.0.0) 0 | plg_content_emailcloak (3.0.0) 1 | plg_content_fields (3.7.0) 1 | plg_fields_color (3.7.0) 1 | plg_fields_text (3.7.0) 1 | plg_fields_sql (3.7.0) 1 | plg_fields_integer (3.7.0) 1 | plg_fields_calendar (3.7.0) 1 | plg_fields_textarea (3.7.0) 1 | plg_fields_user (3.7.0) 1 | plg_fields_list (3.7.0) 1 | plg_fields_checkboxes (3.7.0) 1 | plg_fields_imagelist (3.7.0) 1 | plg_fields_media (3.7.0) 1 | plg_fields_radio (3.7.0) 1 | plg_fields_editor (3.7.0) 1 | plg_fields_usergrouplist (3.7.0) 1 | plg_fields_url (3.7.0) 1 | plg_fields_repeatable (3.9.0) 1 |
3rd Party:: ContentBuilder - Form Elements - Ar (1.3) ? | ContentBuilder - Submit - Sample (1.0) 1 | BreezingForms - AddOns - ConstantCo (1.0) ? | Search - J2Store (1.0) 0 | Search - K2 (2.9.0) 1 | User - Redirect On Login (3.0.0) ? | User - K2 (2.9.0) 1 | ContentBuilder - Themes - Khepri (1.0) 1 | ContentBuilder - Themes - Blank (1.0) 1 | ContentBuilder - Themes - Joomla 3 (1.0) 1 | plg_system_directalias (2.0.0) 0 | sysbreezingforms (1.0.0) 1 | ContentBuilder System (1.1) 1 | plg_system_tweetme (1.3.0) 1 | System - Campaign Rabbit (1.0.31) 1 | plg_system_sourcerer (7.5.0) 1 | plg_system_articlesanywhere (9.0.0) 1 | plg_system_conditionalcontent (2.6.0) 1 | CookieHint (1.3.8) 0 | PLG_SYSTEM_JCH_OPTIMIZE (5.4.1) 0 | plg_system_nrframework (3.0.10) 1 | PLG_SYSTEM_BACKUPONUPDATE (6.4.2.1) 0 | plg_system_betterpreview (6.2.2) 1 | System - Animate It! (2.1.7) 1 | System - Redirect On Login (3.0.0) ? | plg_system_regularlabs (19.4.11218) 1 | System - J2Page Cache (1.0) 0 | PLG_SYSTEM_AKEEBAUPDATECHECK (6.4.2.1) 0 | System - J2Store (2.0) 1 | plg_system_quickindex (2.3.0) 1 | System - Website Preloader (1.1) 1 | PLG_SYSTEM_AKEEBAACTIONLOG (6.4.2.1) 0 | plg_system_snippets (6.5.3) 1 | System - K2 (2.9.0) 1 | plg_actionlog_snippets (6.5.3) 1 | plg_quickicon_akeebabackup (6.4.2.1) 1 | plg_editors_codemirror (5.40.0) 1 | plg_editors_tinymce (4.5.9) 1 | ContentBuilder - List Action - Tras (1.0) ? | ContentBuilder - List Action - Untr (1.0) ? | Minitek Updates Authentication (3.0.1) 1 | Finder - J2Store (1.0) 0 | plg_finder_k2 (2.9.0) 0 | ContentBuilder - Verify - PayPal (1.0) 1 | ContentBuilder - Verify - Pass-Thro (1.0) ? | plg_editors-xtd_sourcerer (7.5.0) 1 | plg_editors-xtd_articlesanywhere (9.0.0) 1 | plg_editors-xtd_conditionalcontent (2.6.0) 1 | plg_editors-xtd_betterpreview (6.2.2) 1 | Editor Xtended - Animate It! (2.1.7) 1 | plg_editors-xtd_snippets (6.5.3) 0 | ContentBuilder - Validation - Not E (1.0) ? | ContentBuilder - Validation - Date (1.0) ? | ContentBuilder - Validation - Date (1.0) ? | ContentBuilder - Validation - Equal (1.0) 1 | ContentBuilder - Validation - Email (1.0) 1 | Simple Audio Player - Shortcode (1.5) 1 | ContentBuilder - Content - Link (1.1) 0 | BreezingForms (1.8) 1 | ContentBuilder - Content - Image Sc (1.0) ? | ContentBuilder Permission Observer (1.0) 1 | ContentBuilder - Content - Rating (1.0) 1 | PLG_CONTENT_JSSOCIALSLIGHT (1.0.3) 0 | Content - Open Source Design Conten (3.1.0) ? | Content - Fast Social Share (3.2) 1 | Content - Animate It! (2.1.7) 1 | ContentBuilder - Verify (1.0) 1 | Content - J2Store (1.0) 1 | ContentBuilder - Content - Download (1.0) 1 | Currency Exchange Rates - Google Fi (1.0.1) ? | Cash on Delivery (1.0) 1 | Diagnostics Tool (1.0) 1 | Retainful - Next order coupon (1.0.1) 0 | SagePay Direct (2.4) 1 | Standard Shipping methods (1.0) 1 | Campaign Rabbit (1.0.33) 1 | Bank transfer (1.0) 1 | Money Order (1.0) 1 | Report Itemised (1.0) 1 | Localization Data for J2Store (1.0) 1 | Paymill (1.3) 1 | Free Shipping (1.1) 0 |

Templates :: SITE :: protostar (1.0) 1 | protostar3columns (1.0) 1 | sway (1.0.2) 1 | protofullpage (1.0) 1 | beez3 (3.1.0) 1 | protostarclasses (1.0) 1 | protostarkjersosmagazine (1.0) 1 | protodesignpages (1.0) 1 |
Templates :: ADMIN :: isis (1.0) 1 | hathor (3.0.0) 1 |

[Webdongle]

"PHP Notice: Only variables should be assigned by reference in /home/gsmlyojc/public_html/plugins/system/websitePreloader/websitePreloader.php on line 15". Check the preloader plugin is up to date ... also try disabling it.

[kjersos]

Thanks for that, but my problem now is I can't even get into my site after enabling and then disabling the debug function as suggested to try to find where the original problem was. There is nothing there. Every single page is now blank. No way to login to admin to do anything.

[Webdongle]

You can disable the plugin in the database. Use phpMyAdmin to edit the database. Make a backup of the database before editing it.

[kjersos]

Brilliant thank you so much for your help! That got me back into the site.

I have made sure that all my current pages are set to go to Protostar as my default template.

And I still have the same original issue, with System - Privacy Consent activated and set to registered once I login I end up at https://www.kjrsos.com/for-you/your-pro ... ayout=edit which is a blank page. If I disable the System - Privacy Consent I can get back into the front end once again.

Should I try to enable the debug again with the System - Privacy Content enabled? A little nervous after what happened last time.

Thanks
Nadja

[sozzled]

I would be cautious about testing the website with JCH_Optimize enabled and with folder permissions set to 775 (instead of the recommended 755). But no, I would not be nervous about use J! debug (with error reporting set to "Maximum") to continue to analyse other problems not yet detected and to look at the error_log file to see what is being recorded.

[Webdongle]

Yes disable jch optimize and set folders 755. Also check your other 3rd party extensions are up to date. Not all 3rd party extensions the Joomla update notification ... so you will need to check for the latest version on their Home sites.

[kjersos]

Hopefully not repeating myself but seem to have lost the message I sent.

First of all thank you for all the help. Much appreciated.

I am a little confused because when I check the back end JCH Optimze is not enabled and all the folders that I looked through seem to be set to 755 already.

Even more confusing at the moment is that I can now see the page with System - Privacy Consent enabled but only if I have Debug enabled. If I turn it off I can't see the page.

https://www.kjrsos.com/for-you/your-pro ... ayout=edit

[Webdongle]

Elevated Permissions (First 10) :: images/stories/ (775) | images/stories/com_form2content/ (775) | media/com_form2content/documents/ (775) | media/com_form2content/templates/ (775) |


Clear Joomla cache to rid the settings of jchoptimiser if there are any. Clear browser cache

[sozzled]

Your FPA report shows that JCH Optimize (v 5.4.1) is enabled.

Your FPA report shows (as @Wedongle has also observed) that the following folders have the permissions 775 (instead of 755): images/stories/, images/stories/com_form2content/, media/com_form2content/documents/ and media/com_form2content/templates.

Your FPA report shows the database collation / character encoding is unicode single byte (instead of the recommended UTF8 multibyte).

Your FPA report shows you are using a version of PHP 7 (v 7.1) that is near end of life and, therefore, not recommended:

[kjersos]

Thanks!

I quadruple checked and in the backend of admin it does show JCH Optimized as not enabled. Uninstalled since I don't use it anyway.

Thanks for the heads up re 775 those have been changed was playing with a new extension hadn't noticed the settings.

Tried to update the php and ended up with this error message when I try to go to Global Configuration in the back end of Joomla

×
Error
Error decoding JSON data: Syntax error

I tried going back to 7.1 but that didn't seem to fix the problem.

[kjersos]

Thought I should also mention that a Joomla update for weblinks came across just shortly before that. Not sure if that had anything to do with it, just wanted to make sure I shared full information.

[Webdongle]

" PLG_SYSTEM_JCH_OPTIMIZE (5.4.1) 0"
The zero after the closed bracket shows it is not enabled. But it is there ... so if it was used then you need to clear Joomla cache.

" Redirect On Login (3.0.0) ? | COM_REDIRECTONLOGIN (4.0.6) 1" may be a problem. You have two versions showing and one has language files missing.

[kjersos]

Hi Webdongle

Really appreciate the ongoing help. On the advice of my service provider I went back to a back up I did before I did the Weblinks update. Then once again removed all instances of JCH and then cleared cache as per your suggestion. That has not as yet solved the issue.

I did get a suggestion to try https://github.com/robwent/joomla-json-db-check

So am going to try this next unless someone else has an alternate suggestion.

[Webdongle]

Use Akeeba to make a backup first.

[kjersos]

Okay well 24 hours later I have the JSON problem with global configuration resolved.
But still have the original problem.

Using Joomla version, 3.9.6 and experiencing problems with the System - Privacy Consent Plugin.

When activated when I login I am being directed to this page which is blank. The address is https://www.kjrsos.com/for-you/your-pro ... ayout=edit

I tried disabling all redirects that doesn't seem to make a difference.
Also noticed interestingly that this link does the same thing, totally blank page
https://www.kjrsos.com/for-you/your-profile-information

[sozzled]

White page = PHP error

Enable Joomla debug mode and set Error Reporting level to "Maximum".

[kjersos]

Reset again Joomla debug mode enabled and error reporting set to Maximum

Thanks Sozzle

[sozzled]

Good. No more "white page"' correct?

[kjersos]

Unfortunately, the problem is still there. There are two places that it occurs.

When registered, logged in and try to access this page there is still a blank page.
https://www.kjrsos.com/for-you/your-profile-information

And when you turn on the plugin System Privacy Consent and you try to login it tries to take you to the page to consent which is basically the same page...
https://www.kjrsos.com/for-you/your-pro ... ayout=edit
And then once you logged in you are kind of stuck there because you can't give you consent and you have a blank page, so you can't do anything.

Strangely I just went to double check that only Protostar is the active template and when I looked for some weird reason, which I haven't seen before, under Styles I am showing duplicate listings of Protostar but with the same ID number. It is doing that for a number of templates but not all of them.

Really appreciate you sticking with me through all of this.

[sozzled]

Can we please see a new Forum Post Assistant report for the problem website?

Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 36469176 bytes) in /home/gsmlyojc/public_html/plugins/system/debug/debug.php on line 1247

Your website is trying to execute some software that, basically, is swallowing all the PHP memory that you have allocated. One (or more) extension you're using is responsible for the problems you're having.

134217728 bytes = 128 Mbytes

[kjersos]

[20-May-2019 02:24:07 UTC] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 36950128 bytes) in /home/gsmlyojc/public_html/plugins/system/debug/debug.php on line 1247

Joomla! Instance :: Joomla! 3.9.6-Stable (Amani) 7-May-2019
Joomla! Platform :: Joomla Platform 13.1.0-Stable (Curiosity) 24-Apr-2013
Joomla! Configured :: Yes | Read-Only (444) | Owner: --protected-- . (uid: 1/gid: 1) | Group: --protected-- (gid: 1) | Valid For: 3.9
Configuration Options :: Offline: false | SEF: true | SEF Suffix: false | SEF ReWrite: true | .htaccess/web.config: Yes | GZip: true | Cache: false | CacheTime: 15 | CacheHandler: file | CachePlatformPrefix: false | FTP Layer: false | Proxy: false | LiveSite: | Session lifetime: 15 | Session handler: database | Shared sessions: false | SSL: 2 | Error Reporting: maximum | Site Debug: true | Language Debug: false | Default Access: 1 | Unicode Slugs: false | dbConnection Type: mysqli | PHP Supports J! 3.9.6: Yes | Database Supports J! 3.9.6: Yes | Database Credentials Present: Yes |

Host Configuration :: OS: Linux | OS Version: 2.6.32-896.16.1.lve1.4.54.el6.x86_64 | Technology: x86_64 | Web Server: LiteSpeed | Encoding: gzip, deflate, br | Doc Root: --protected-- | System TMP Writable: Yes | Free Disk Space : 50.48 GiB |

PHP Configuration :: Version: 7.2.18 | PHP API: litespeed | Session Path Writable: Yes | Display Errors: | Error Reporting: 32767 | Log Errors To: error_log | Last Known Error: 20th May 2019 02:24:07. | Register Globals: | Magic Quotes: | Safe Mode: | Open Base: | Uploads: 1 | Max. Upload Size: 128M | Max. POST Size: 128M | Max. Input Time: -1 | Max. Execution Time: 60 | Memory Limit: 128M

Database Configuration :: Version: 10.2.24-MariaDB (Client:10.2.24) | Host: --protected-- (--protected--) | default Collation: latin1_swedish_ci (default Character Set: latin1) | Database Size: 70.00 MiB | #of Tables: 222

PHP Extensions :: Core (7.2.18) | date (7.2.18) | libxml (7.2.18) | openssl (7.2.18) | pcre (7.2.18) | sqlite3 (7.2.18) | zlib (7.2.18) | bz2 (7.2.18) | calendar (7.2.18) | ctype (7.2.18) | curl (7.2.18) | hash (1.0) | filter (7.2.18) | ftp (7.2.18) | gettext (7.2.18) | gmp (7.2.18) | SPL (7.2.18) | iconv (7.2.18) | pcntl (7.2.18) | readline (7.2.18) | Reflection (7.2.18) | session (7.2.18) | standard (7.2.18) | shmop (7.2.18) | SimpleXML (7.2.18) | mbstring (7.2.18) | tokenizer (7.2.18) | xml (7.2.18) | litespeed () | Phar (2.0.2) | bcmath (7.2.18) | imap (7.2.18) | posix (7.2.18) | tidy (7.2.18) | timezonedb (2018.9) | pspell (7.2.18) | intl (1.1.0) | dom (20031129) | json (1.6.0) | enchant (7.2.18) | PDO (7.2.18) | soap (7.2.18) | wddx (7.2.18) | fileinfo (1.0.5) | sockets (7.2.18) | gd (7.2.18) | xmlreader (7.2.18) | pdo_mysql (7.2.18) | xmlrpc (7.2.18) | exif (7.2.18) | xmlwriter (7.2.18) | xsl (7.2.18) | pdo_sqlite (7.2.18) | mysqli (7.2.18) | zip (1.15.4) | mysqlnd (mysqlnd 5.0.12-dev - 20150407 - $Id: 3591daad22de08524295e1bd073aceeff11e6579 $) | Zend Engine (3.2.0) |
Potential Missing Extensions ::

Switch User Environment (Experimental) :: PHP CGI: No | Server SU: No | PHP SU: No | Custom SU (LiteSpeed/Cloud/Grid): Yes
Potential Ownership Issues: No

Core Folders :: images/ (755) | components/ (755) | modules/ (755) | plugins/ (755) | language/ (755) | templates/ (755) | cache/ (755) | logs/ (---) | tmp/ (755) | administrator/components/ (755) | administrator/modules/ (755) | administrator/language/ (755) | administrator/templates/ (755) | administrator/logs/ (755) |

Elevated Permissions (First 10) ::

Database statistics :: Uptime: 846692 | Threads: 32 | Questions: 638898683 | Slow queries: 48 | Opens: 2955846 | Flush tables: 17 | Open tables: 20000 | Queries per second avg: 754.582 |

Components :: SITE ::
Core :: com_mailto (3.0.0) 1 | com_wrapper (3.0.0) 1 |
3rd Party::

Components :: ADMIN ::
Core :: com_languages (3.0.0) 1 | com_login (3.0.0) 1 | com_admin (3.0.0) 1 | com_content (3.0.0) 1 | com_tags (3.1.0) 1 | com_weblinks (3.6.0) ? | com_postinstall (3.2.0) 1 | com_newsfeeds (3.0.0) 1 | com_redirect (3.0.0) 1 | com_media (3.0.0) 1 | com_users (3.0.0) 1 | com_plugins (3.0.0) 1 | com_menus (3.0.0) 1 | com_templates (3.0.0) 1 | com_config (3.0.0) 1 | com_fields (3.7.0) 1 | com_search (3.0.0) 1 | com_messages (3.0.0) 1 | com_privacy (3.9.0) 1 | com_categories (3.0.0) 1 | com_modules (3.0.0) 1 | com_banners (3.0.0) 1 | com_actionlogs (3.9.0) 1 | com_ajax (3.2.0) 1 | com_associations (3.7.0) 1 | com_checkin (3.0.0) 1 | com_cache (3.0.0) 1 | com_contenthistory (3.2.0) 1 | com_joomlaupdate (3.6.2) 1 | com_installer (3.0.0) 1 | com_finder (3.0.0) 1 | com_cpanel (3.0.0) 1 |
3rd Party:: FAQ Book Pro (3.7.0) 1 | COM_cnotes (1.1) 1 | COM_BREEZINGFORMS (1.9.0 Stable ) 1 | sysbreezingforms (1.0.0) 1 | com_aimysitemap (24.2) 1 | com_phocafavicon (3.0.1) 1 | Contentbuilder (0.9.91 (build) 1 | ContentBuilder System (1.1) 1 | ContentBuilder - Validation - Date (1.0) ? | ContentBuilder - Validation - Date (1.0) ? | ContentBuilder - Content - Image Sc (1.0) ? | ContentBuilder - Verify - PayPal (1.0) 1 | ContentBuilder - Themes - Blank (1.0) 1 | ContentBuilder - Content - Download (1.0) 1 | ContentBuilder - List Action - Untr (1.0) ? | ContentBuilder - List Action - Tras (1.0) ? | ContentBuilder - Verify - Pass-Thro (1.0) ? | ContentBuilder - Validation - Email (1.0) 1 | ContentBuilder - Verify (1.0) 1 | ContentBuilder - Themes - Joomla 3 (1.0) 1 | ContentBuilder - Validation - Equal (1.0) 1 | ContentBuilder - Validation - Not E (1.0) ? | ContentBuilder Permission Observer (1.0) 1 | ContentBuilder - Submit - Sample (1.0) 1 | ContentBuilder - Themes - Khepri (1.0) 1 | ContentBuilder - Content - Rating (1.0) 1 | Akeeba (6.4.2.1) 1 | COM_K2 (2.9.0) 1 | J2Store (3.3.8) 1 | com_phocadownload (3.1.9) 1 | com_form2content (5.6.0) 1 | COM_JOOMGLOSSARY (1.0.0) 1 | com_snippets (6.5.3) 1 | User - Redirect On Login (3.0.0) ? | System - Redirect On Login (3.0.0) ? | COM_REDIRECTONLOGIN (4.0.6) 0 |

Modules :: SITE ::
Core :: mod_search (3.0.0) 1 | mod_feed (3.0.0) 1 | mod_random_image (3.0.0) 1 | mod_banners (3.0.0) 1 | mod_footer (3.0.0) 1 | mod_finder (3.0.0) 1 | mod_articles_news (3.0.0) 1 | mod_tags_similar (3.1.0) 1 | mod_articles_category (3.0.0) 1 | mod_custom (3.0.0) 1 | mod_articles_archive (3.0.0) 1 | mod_tags_popular (3.1.0) 1 | mod_login (3.0.0) 1 | mod_related_items (3.0.0) 1 | mod_stats (3.0.0) 1 | mod_languages (3.5.0) 1 | mod_articles_categories (3.0.0) 1 | mod_breadcrumbs (3.0.0) 1 | mod_articles_popular (3.0.0) 1 | mod_whosonline (3.0.0) 1 | mod_articles_latest (3.0.0) 1 | mod_wrapper (3.0.0) 1 | mod_weblinks (3.6.0) ? | mod_syndicate (3.0.0) 1 | mod_menu (3.0.0) 1 | mod_users_latest (3.0.0) 1 |
3rd Party:: Page scroll buttons (1.3) 1 | JMG Mindmap Modul (1.1.0) 1 | JMG Feature Box (1.1.0) 1 | JMG Animated Article Title (1.2.1) 1 | JMG Img Hover (1.5.4) 1 | K2 Users (2.9.0) 1 | K2 Tools (2.9.0) 1 | HD-Background Selector (1.3) 1 | Sj Video Box (1.0) 1 | K2 Comments (2.9.0) 1 | Parallax Scroll (1.6.0) 1 | JMG Amazing Page Header (1.0.0) 1 | mod_cnotes (2.5.0) 1 | MOD_RESPONSIVE_VIDEO (1.0.3) 1 | Random Module (1.0.0) 1 | J2Store Currency (1.0) 1 | BreezingForms (1.8.4) 1 | JA Image Hotspot (1.1.4) 1 | K2 User (2.9.0) 1 | J2 Store Cart (1.0) 1 | K2 Content (2.9.0) 1 |

Modules :: ADMIN ::
Core :: mod_feed (3.0.0) 1 | mod_title (3.0.0) 1 | mod_submenu (3.0.0) 1 | mod_latestactions (3.9.0) 1 | mod_latest (3.0.0) 1 | mod_custom (3.0.0) 1 | mod_login (3.0.0) 1 | mod_multilangstatus (3.0.0) 1 | mod_logged (3.0.0) 1 | mod_privacy_dashboard (3.9.0) 1 | mod_quickicon (3.0.0) 1 | mod_stats_admin (3.0.0) 1 | mod_version (3.0.0) 1 | mod_status (3.0.0) 1 | mod_popular (3.0.0) 1 | mod_sampledata (3.8.0) 1 | mod_menu (3.0.0) 1 | mod_toolbar (3.0.0) 1 |
3rd Party:: Add to Menu Component XML - com_cat (6.2.0) ? | Add to Menu Component XML - com_cat (6.2.0) ? | Add to Menu Component XML - com_cat (6.2.0) ? | Add to Menu Component XML - com_cat (6.2.0) ? | Add to Menu Component XML - com_cat (6.2.0) ? | Add to Menu Component XML - com_cat (6.2.0) ? | Add to Menu Component XML - com_cat (6.2.0) ? | mod_addtomenu (6.2.0) 1 | J2 Store Orders (1.0) 1 | J2 Store Stats Mini (1.0) 1 | J2Store Administrator Menu (1.0) 1 | K2 Stats (admin) (2.9.0) 1 | K2 Quick Icons (admin) (2.9.0) 1 | J2 Store Chart (1.0) 1 | J2 Store Stats (1.0) 1 |

Libraries :: SITE ::
Core ::
3rd Party:: file_fof30 (3.4.1) ? | Regular Labs Library (19.4.11218) 1 |

Plugins :: SITE ::
Core :: plg_captcha_recaptcha_invisible (3.8) 0 | plg_captcha_recaptcha (3.4.0) 1 | plg_search_categories (3.0.0) 1 | plg_search_weblinks (3.6.0) ? | plg_search_contacts (3.0.0) 0 | plg_search_newsfeeds (3.0.0) 0 | plg_search_content (3.0.0) 1 | plg_search_tags (3.0.0) 1 | plg_authentication_gmail (3.0.0) 0 | plg_authentication_joomla (3.0.0) 1 | plg_authentication_ldap (3.0.0) 0 | plg_authentication_cookie (3.0.0) 1 | plg_extension_joomla (3.0.0) 1 | plg_user_terms (3.9.0) 0 | plg_user_profile (3.0.0) 1 | plg_user_joomla (3.0.0) 1 | plg_user_contactcreator (3.0.0) 0 | plg_system_cache (3.0.0) 0 | plg_system_p3p (3.0.0) 0 | plg_system_sessiongc (3.8.6) 1 | plg_system_log (3.0.0) 1 | plg_system_languagecode (3.0.0) 0 | plg_system_logrotation (3.9.0) 1 | plg_system_privacyconsent (3.9.0) 1 | plg_system_sef (3.0.0) 1 | plg_system_debug (3.0.0) 1 | plg_system_languagefilter (3.0.0) 0 | plg_system_redirect (3.0.0) 0 | plg_system_stats (3.5.0) 1 | plg_system_highlight (3.0.0) 1 | PLG_SYSTEM_ACTIONLOGS (3.9.0) 0 | plg_system_remember (3.0.0) 1 | plg_system_fields (3.7.0) 1 | plg_system_logout (3.0.0) 1 | plg_system_updatenotification (3.5.0) 1 | PLG_ACTIONLOG_JOOMLA (3.9.0) 1 | plg_twofactorauth_totp (3.2.0) 0 | plg_twofactorauth_yubikey (3.2.0) 0 | plg_quickicon_joomlaupdate (3.0.0) 1 | plg_quickicon_privacycheck (3.9.0) 1 | plg_quickicon_phpversioncheck (3.7.0) 1 | plg_quickicon_extensionupdate (3.0.0) 1 | plg_installer_webinstaller (2.0.1) 1 | plg_installer_packageinstaller (3.6.0) 1 | PLG_INSTALLER_FOLDERINSTALLER (3.6.0) 1 | PLG_INSTALLER_URLINSTALLER (3.6.0) 1 | plg_finder_categories (3.0.0) 0 | plg_finder_weblinks (3.6.0) ? | plg_finder_contacts (3.0.0) 0 | plg_finder_newsfeeds (3.0.0) 0 | plg_finder_content (3.0.0) 0 | plg_finder_tags (3.0.0) 0 | plg_privacy_message (3.9.0) 1 | plg_privacy_consents (3.9.0) 1 | plg_privacy_user (3.9.0) 1 | plg_privacy_actionlogs (3.9.0) 1 | plg_privacy_content (3.9.0) 1 | plg_editors-xtd_menu (3.7.0) 1 | plg_editors-xtd_module (3.5.0) 1 | plg_editors-xtd_readmore (3.0.0) 1 | plg_editors-xtd_pagebreak (3.0.0) 1 | plg_editors-xtd_article (3.0.0) 0 | plg_editors-xtd_image (3.0.0) 1 | plg_editors-xtd_fields (3.7.0) 1 | plg_content_loadmodule (3.0.0) 1 | plg_content_joomla (3.0.0) 1 | plg_content_pagebreak (3.0.0) 1 | plg_content_vote (3.0.0) 0 | plg_content_confirmconsent (3.9.0) 0 | plg_content_pagenavigation (3.0.0) 1 | plg_content_finder (3.0.0) 0 | plg_content_emailcloak (3.0.0) 1 | plg_content_fields (3.7.0) 1 | plg_fields_color (3.7.0) 1 | plg_fields_text (3.7.0) 1 | plg_fields_sql (3.7.0) 1 | plg_fields_integer (3.7.0) 1 | plg_fields_calendar (3.7.0) 1 | plg_fields_textarea (3.7.0) 1 | plg_fields_user (3.7.0) 1 | plg_fields_list (3.7.0) 1 | plg_fields_checkboxes (3.7.0) 1 | plg_fields_imagelist (3.7.0) 1 | plg_fields_media (3.7.0) 1 | plg_fields_radio (3.7.0) 1 | plg_fields_editor (3.7.0) 1 | plg_fields_usergrouplist (3.7.0) 1 | plg_fields_url (3.7.0) 1 | plg_fields_repeatable (3.9.0) 1 |
3rd Party:: ContentBuilder - Form Elements - Ar (1.3) ? | ContentBuilder - Submit - Sample (1.0) 1 | BreezingForms - AddOns - ConstantCo (1.0) ? | Search - J2Store (1.0) 0 | Search - K2 (2.9.0) 1 | User - Redirect On Login (3.0.0) ? | User - K2 (2.9.0) 1 | ContentBuilder - Themes - Khepri (1.0) 1 | ContentBuilder - Themes - Blank (1.0) 1 | ContentBuilder - Themes - Joomla 3 (1.0) 1 | plg_system_directalias (2.0.0) 0 | sysbreezingforms (1.0.0) 1 | ContentBuilder System (1.1) 1 | plg_system_tweetme (1.3.0) 1 | System - Campaign Rabbit (1.0.31) 1 | plg_system_sourcerer (7.5.0) 1 | plg_system_articlesanywhere (9.0.0) 1 | plg_system_conditionalcontent (2.6.0) 1 | CookieHint (1.3.8) 0 | plg_system_nrframework (3.0.10) 1 | PLG_SYSTEM_BACKUPONUPDATE (6.4.2.1) 0 | plg_system_betterpreview (6.2.2) 1 | System - Animate It! (2.1.7) 1 | System - Redirect On Login (3.0.0) ? | plg_system_regularlabs (19.4.11218) 1 | System - J2Page Cache (1.0) 0 | PLG_SYSTEM_AKEEBAUPDATECHECK (6.4.2.1) 0 | System - J2Store (2.0) 1 | plg_system_quickindex (2.3.0) 1 | System - Website Preloader (1.1) 0 | PLG_SYSTEM_AKEEBAACTIONLOG (6.4.2.1) 0 | plg_system_snippets (6.5.3) 1 | System - K2 (2.9.0) 1 | plg_actionlog_snippets (6.5.3) 1 | plg_quickicon_akeebabackup (6.4.2.1) 1 | plg_editors_codemirror (5.40.0) 1 | plg_editors_tinymce (4.5.9) 1 | ContentBuilder - List Action - Tras (1.0) ? | ContentBuilder - List Action - Untr (1.0) ? | Minitek Updates Authentication (3.0.1) 1 | Finder - J2Store (1.0) 0 | plg_finder_k2 (2.9.0) 0 | ContentBuilder - Verify - PayPal (1.0) 1 | ContentBuilder - Verify - Pass-Thro (1.0) ? | plg_editors-xtd_sourcerer (7.5.0) 1 | plg_editors-xtd_articlesanywhere (9.0.0) 1 | plg_editors-xtd_conditionalcontent (2.6.0) 1 | plg_editors-xtd_betterpreview (6.2.2) 1 | Editor Xtended - Animate It! (2.1.7) 1 | plg_editors-xtd_snippets (6.5.3) 0 | ContentBuilder - Validation - Not E (1.0) ? | ContentBuilder - Validation - Date (1.0) ? | ContentBuilder - Validation - Date (1.0) ? | ContentBuilder - Validation - Equal (1.0) 1 | ContentBuilder - Validation - Email (1.0) 1 | Simple Audio Player - Shortcode (1.5) 1 | ContentBuilder - Content - Link (1.1) 0 | BreezingForms (1.8) 1 | ContentBuilder - Content - Image Sc (1.0) ? | ContentBuilder Permission Observer (1.0) 1 | ContentBuilder - Content - Rating (1.0) 1 | PLG_CONTENT_JSSOCIALSLIGHT (1.0.3) 0 | Content - Open Source Design Conten (3.1.0) ? | Content - Fast Social Share (3.2) 1 | Content - Animate It! (2.1.7) 1 | ContentBuilder - Verify (1.0) 1 | Content - J2Store (1.0) 1 | ContentBuilder - Content - Download (1.0) 1 | Currency Exchange Rates - Google Fi (1.0.1) ? | Cash on Delivery (1.0) 1 | Diagnostics Tool (1.0) 1 | Retainful - Next order coupon (1.0.1) 0 | SagePay Direct (2.4) 1 | Standard Shipping methods (1.0) 1 | Campaign Rabbit (1.0.33) 1 | Bank transfer (1.0) 1 | Money Order (1.0) 1 | Report Itemised (1.0) 1 | Localization Data for J2Store (1.0) 1 | Paymill (1.3) 1 | Free Shipping (1.1) 0 |

Templates :: SITE :: protostar (1.0) 1 | protostar3columns (1.0) 1 | sway (1.0.2) 1 | protofullpage (1.0) 1 | beez3 (3.1.0) 1 | protostarclasses (1.0) 1 | protostarkjersosmagazine (1.0) 1 | protodesignpages (1.0) 1 |
Templates :: ADMIN :: isis (1.0) 1 | hathor (3.0.0) 1 |

[Webdongle]

Redirect On Login is out of date and listed twice. Disable or uninstall it then clear Joomla cache and see if that fixes it ?

[kjersos]

They were already disabled. But cleared cache again. Doesn't seem to be making a difference.

I have a plugin that is System - Redirect on Login another plugin that is User - Redirect on Login and then one component Redirect on Login that can find. All three are disabled.

Thanks
Nadja