Update Notification going to wrong user
Moderator: General Support Moderators
Forum rules
Forum Rules
Absolute Beginner's Guide to Joomla! <-- please read before posting.
Forum Post Assistant - If you are serious about wanting help, you should use this tool to help you post.
Windows Defender SmartScreen Issues <-- please read this if using Windows 10
Forum Rules
Absolute Beginner's Guide to Joomla! <-- please read before posting.
Forum Post Assistant - If you are serious about wanting help, you should use this tool to help you post.
Windows Defender SmartScreen Issues <-- please read this if using Windows 10
-
- Joomla! Apprentice
- Posts: 19
- Joined: Wed Mar 25, 2020 1:46 am
Update Notification going to wrong user
Hello,
I finished a customer project (=Create website) and the website is running on customer's host since then. So far so good.
Now I always get email about joomla update but I'm not involved in the website anymore and the administrator of my customer will take care for joomla instance. Unfortunatelly I still always get joomla update notification.
Yes I still have a super user account there in case I have to work/fix some pages if my customer ask me to do that.
As the email explains, it from a Joomla!-Plugin called "System - Joomla!-Aktualisierungsmitteilung". There I already set the email address of the administrator. The administrator has a super user account and the email-address of that account is exactly the same as I set in update-notification plugin. So why the hell do I still get the notifications
Any Idea whats wrong there?
Current Version is: 3.9.28
(I know, but I'm not responsible for that website anymore... if I were responsible, I'd already updated to 3.10.2.)
Best regards
Floh
I finished a customer project (=Create website) and the website is running on customer's host since then. So far so good.
Now I always get email about joomla update but I'm not involved in the website anymore and the administrator of my customer will take care for joomla instance. Unfortunatelly I still always get joomla update notification.
Yes I still have a super user account there in case I have to work/fix some pages if my customer ask me to do that.
As the email explains, it from a Joomla!-Plugin called "System - Joomla!-Aktualisierungsmitteilung". There I already set the email address of the administrator. The administrator has a super user account and the email-address of that account is exactly the same as I set in update-notification plugin. So why the hell do I still get the notifications
Any Idea whats wrong there?
Current Version is: 3.9.28
(I know, but I'm not responsible for that website anymore... if I were responsible, I'd already updated to 3.10.2.)
Best regards
Floh
Last edited by mandville on Thu Sep 16, 2021 2:30 pm, edited 1 time in total.
Reason: retitled to be more descriptive,
Reason: retitled to be more descriptive,
-
- Joomla! Champion
- Posts: 5932
- Joined: Tue Aug 23, 2005 1:56 pm
- Location: South coast, UK
- Contact:
Re: Update Notification
Is your email the one used in Global config?
https://gadsolutions.biz Electrical services
https://electrical-testing-safety.co.uk Testing services
https://electrical-testing-safety.co.uk Testing services
-
- Joomla! Apprentice
- Posts: 19
- Joined: Wed Mar 25, 2020 1:46 am
Re: Update Notification
Hello gws, there is no entry for email address but smtp-settings, the from address there is of course not my email address.
Where is the email-setting in global config? I looked into all tabs (site, system, server, textfilter, permissions).
Best regards
Floh
Where is the email-setting in global config? I looked into all tabs (site, system, server, textfilter, permissions).
Best regards
Floh
-
- I've been banned!
- Posts: 13639
- Joined: Sun Jul 05, 2009 3:30 am
- Location: Canberra, Australia
Re: Where is the email-setting in global config?
System » Global Configuration » Server » Mail Setting (bottom right of screen)
You can configure additional options depending on what you use for the Mailer setting.
See also https://docs.joomla.org/Help310:Site_Gl ... l_Settings
You can configure additional options depending on what you use for the Mailer setting.
See also https://docs.joomla.org/Help310:Site_Gl ... l_Settings
- AMurray
- Joomla! Exemplar
- Posts: 9713
- Joined: Sat Feb 13, 2010 7:35 am
- Location: Australia
Re: Update Notification
Your own user profile also has an option for "received system notifications" (in the back end user manager).
I assume that means administrator type notifications such as joomla update available advices etc. (and it may include "a new user has registered...." notices - anything you would expect the super admin to receive.You do not have the required permissions to view the files attached to this post.
Regards - A Murray
General Support Moderator
General Support Moderator
-
- Joomla! Apprentice
- Posts: 19
- Joined: Wed Mar 25, 2020 1:46 am
Re: Update Notification going to wrong user
Hello,
@AMurray: It is already set to disabled for my account, so it didn't help unfortunately.
@Sozzled: These settings are for outgoing mails.
So... any ideas?
Floh
@AMurray: It is already set to disabled for my account, so it didn't help unfortunately.
@Sozzled: These settings are for outgoing mails.
So... any ideas?
Floh
-
- Joomla! Apprentice
- Posts: 19
- Joined: Wed Mar 25, 2020 1:46 am
Re: Update Notification going to wrong user
Hi, nobody has this issue? Does it* work for you?
*) By entering email address in settings of the joomla update notification plugin?
*) By entering email address in settings of the joomla update notification plugin?
- Per Yngve Berg
- Joomla! Master
- Posts: 30892
- Joined: Mon Oct 27, 2008 9:27 pm
- Location: Romerike, Norway
Re: Update Notification going to wrong user
The email address you put into the plugin, does it belong to a User that is an administrator or higher?
-
- Joomla! Apprentice
- Posts: 19
- Joined: Wed Mar 25, 2020 1:46 am
Re: Update Notification going to wrong user
Yes it belong to a account which is a superuser (who is the current admin).
- Per Yngve Berg
- Joomla! Master
- Posts: 30892
- Joined: Mon Oct 27, 2008 9:27 pm
- Location: Romerike, Norway
Re: Update Notification going to wrong user
Here is the code that fetches the Super Users:
Code: Select all
// Let's find out the email addresses to notify
$superUsers = [];
$specificEmail = $this->params->get('email', '');
if (!empty($specificEmail))
{
$superUsers = $this->getSuperUsers($specificEmail);
}
if (empty($superUsers))
{
$superUsers = $this->getSuperUsers();
}
if (empty($superUsers))
{
return;
}
-
- Joomla! Apprentice
- Posts: 19
- Joined: Wed Mar 25, 2020 1:46 am
Re: Update Notification going to wrong user
The code looks ok. So no idea why I still get update-notifications. I give up and will disable "Receive System Emails" in my account.
Thank you!
Thank you!