Installation stuck on step 3 backup database

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Joomla! Fledgling
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Installation stuck on step 3 backup database

Post by BennyPeoples » Thu Feb 22, 2018 9:38 am


i'm trying to install a new joomla 3.8 version and when i click install notting happens, it stay on backing up database.

Anyone an idea what could cause this problem?

PHP version 5.4.45 Apache
Joomla 3.8

no errors on pre installation check

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Joomla! Virtuoso
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Re: Installation stuck on step 3 backup database

Post by AMurray » Thu Feb 22, 2018 10:01 pm

Please use the FPA utility and post the report to a reply here. viewtopic.php?f=621&t=582860.

What version of 3.8.x?

I suspect it's a time-out issue and therefore a PHP setting needs to be changed, but we won't know that until you post the FPA report.

This is a commonly asked question, such as these, perhaps do some reading of the responses to find some answers.

Also check with your host and ask them to check / increase PHP settings such as memory, and time-out settings.
A Murray
Millennium Falcon - it's the ship that made the Kessel run in less than 12 parsecs! The fastest hunk of junk in the galaxy.

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