Akeeba - Copying website but with new domain name gives blank white screen

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JohnSmithers
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Akeeba - Copying website but with new domain name gives blank white screen

Post by JohnSmithers » Mon Jul 02, 2018 10:49 am

Usually able to reinstall a website with Akeeba. It appears there is a PHP config issue when using akeeba to copy a site to a different domain name. How can I resolve this?

What I did

In this instance I wanted to copy a website, but reinstall using a different domain name; for example from mickeymouse.com to donalduck.com

All procedures work fine until I update the configuration file and transfer to the new site, at this point I get a white screen.

In more detail (example):

******************
I ran again, but didn't change the configuration file. I was able to access my site. However various issues occurred, all relating to PHP write issues. These include:

(a) Infinite loops when attempting to install extensions (found this supporting ref: viewtopic.php?f=470&t=266930)

(b) The file Cache Storage is not supported on this platform; and
(c) All files unwritable (found this supporting ref: https://github.com/joomla/joomla-cms/issues/17412)

The supporting references all suggest its the configuration file that's the issue. Using the example above when looking at the config file there are various references to mickeymouse.com, when they should be donaldduck.com.

But when I change the configuration file to include donaldduck, its back to white screen
********************

It appears there is a PHP config issue when using akeeba to copy a site to a different domain name. How can I resolve this?

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toivo
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Re: Akeeba - Copying website but with new domain name gives blank white screen

Post by toivo » Mon Jul 02, 2018 11:21 am

This topic is in the Joomla 3.x forum but your reference is a ten (10) year old topic from Joomla 1.5 forum. Which version of Joomla do you actually have?

Which version of Akeeba Backup do you use? Did you use the Kickstart method of copying the backup file into an empty folder?

If you use the Kickstart method, you do not need to access to the configuration.php file manually because Akeeba prompts you to change the Temp and Log folders, for example.
The supporting references all suggest its the configuration file that's the issue. Using the example above when looking at the config file there are various references to mickeymouse.com, when they should be donaldduck.com.
Where exactly in the configuration.php file are those domain names? In the configuration.php files that I have seen, there are usually none, but I can imagine that the cache server host address could sometimes be different from 'localhost'.

It is best if you could post the output from the Forum Post Assistant (FPA) by following the instructions from viewtopic.php?f=714&t=793531. That would assist others to detect possible issues in the configuration.
Toivo Talikka, Global Moderator
my first programs were assembled and run in 16KB :)
troubleshooting smtp and other articles https://talikka.com/joomla

JohnSmithers
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Posts: 164
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Re: Akeeba - Copying website but with new domain name gives blank white screen

Post by JohnSmithers » Tue Jul 03, 2018 7:21 am

The site names are changed to "mysite" and "myoldsite".

Thanks
Forum Post Assistant (v1.4.3 (Frosty)) : 3rd July 2018 wrote:
Basic Environment :: wrote:Joomla! Instance :: Joomla! 3.6.5-Stable (Noether) 1-December-2016
Joomla! Platform :: Joomla Platform 13.1.0-Stable (Curiosity) 24-Apr-2013
Joomla! Configured :: Yes | Read-Only (644) | Owner: --protected-- . (uid: /gid: ) | Group: --protected-- (gid: ) | Valid For: 3.6
Configuration Options :: Offline: 0 | SEF: 1 | SEF Suffix: 0 | SEF ReWrite: 0 | .htaccess/web.config: Yes | GZip: 0 | Cache: 0 | CacheTime: 15 | CacheHandler: file | CachePlatformPrefix: 0 | FTP Layer: 0 | Proxy: 0 | LiveSite: http://www.mysite.co.uk | Session lifetime: 30 | Session handler: database | Shared sessions: N/A | SSL: 0 | Error Reporting: default | Site Debug: 0 | Language Debug: 0 | Default Access: 1 | Unicode Slugs: 0 | dbConnection Type: mysql | PHP Supports J! 3.6.5: Yes | Database Credentials Present: Yes |

Host Configuration :: OS: Linux | OS Version: 2.6.18-028stab108.1 | Technology: x86_64 | Web Server: Apache | Encoding: gzip, deflate | Doc Root: --protected-- | System TMP Writable: Yes | Free Disk Space : 24.85 GiB |

PHP Configuration :: Version: 5.4.45 | PHP API: apache2handler | Session Path Writable: No | Display Errors: | Error Reporting: 22527 | Log Errors To: | Last Known Error: | Register Globals: | Magic Quotes: | Safe Mode: | Open Base: /var/www/vhosts/mysite.co.uk/:/tmp/ | Uploads: 1 | Max. Upload Size: 10M | Max. POST Size: 10M | Max. Input Time: 60 | Max. Execution Time: 30 | Memory Limit: 128M

Database Configuration :: Version: 5.5.48 (Client:5.5.48) | Host: --protected-- (--protected--) | Localhost: Yes | Collation: utf8_general_ci (Character Set: utf8) | Database Size: 10.63 MiB | #of Tables: 170
Detailed Environment :: wrote:PHP Extensions :: Core (5.4.45) | date (5.4.45) | ereg () | libxml () | openssl () | pcre () | zlib (2.0) | bz2 () | calendar () | ctype () | hash (1.0) | filter (0.11.0) | ftp () | gettext () | SPL (0.2) | iconv () | Reflection ($Id: f6367cdb4e3f392af4a6d441a6641de87c2e50c4 $) | session () | standard (5.4.45) | shmop () | SimpleXML (0.1) | sockets () | mbstring () | tokenizer (0.1) | xml () | apache2handler () | curl () | dom (20031129) | fileinfo (1.0.5) | gd () | gmp () | imap () | json (1.2.1) | exif (1.4 $Id: 05041c5f0094cb46d9b516bd624d593b90cc38f9 $) | mysql (1.0) | mysqli (0.1) | PDO (1.0.4dev) | pdo_mysql (1.0.2) | pdo_sqlite (1.0.1) | Phar (2.0.1) | wddx () | xmlreader (0.1) | xmlwriter (0.1) | xsl (0.1) | zip (1.11.0) | mhash () | ionCube Loader () | Zend Engine (2.4.0) |
Potential Missing Extensions :: mcrypt |

Switch User Environment (Experimental) :: PHP CGI: No | Server SU: No | PHP SU: No | Custom SU (LiteSpeed/Cloud/Grid): No
Potential Ownership Issues: Maybe

Apache Modules :: core | prefork | http_core | mod_so | mod_auth_basic | mod_auth_digest | mod_authn_file | mod_authn_alias | mod_authn_anon | mod_authn_dbm | mod_authn_default | mod_authz_host | mod_authz_user | mod_authz_owner | mod_authz_groupfile | mod_authz_dbm | mod_authz_default | util_ldap | mod_authnz_ldap | mod_include | mod_log_config | mod_logio | mod_env | mod_ext_filter | mod_mime_magic | mod_expires | mod_deflate | mod_headers | mod_usertrack | mod_setenvif | mod_mime | mod_dav | mod_status | mod_autoindex | mod_info | mod_dav_fs | mod_vhost_alias | mod_negotiation | mod_dir | mod_actions | mod_speling | mod_userdir | mod_alias | mod_rewrite | mod_proxy | mod_proxy_balancer | mod_proxy_ftp | mod_proxy_http | mod_proxy_connect | mod_cache | mod_suexec | mod_disk_cache | mod_file_cache | mod_mem_cache | mod_cgi | mod_version | mod_fcgid | mod_perl | mod_php5 | mod_proxy_ajp | mod_python | mod_ssl | Apache |
Potential Missing Modules :: mod_security | mod_evasive | mod_dosevasive | mod_qos | mod_userdir |
Folder Permissions :: wrote:Core Folders :: images/ (755) | components/ (755) | modules/ (755) | plugins/ (755) | language/ (755) | templates/ (755) | cache/ (755) | logs/ (755) | tmp/ (755) | administrator/components/ (755) | administrator/modules/ (755) | administrator/language/ (755) | administrator/templates/ (755) | administrator/logs/ (---) |

Elevated Permissions (First 10) ::
Database Information :: wrote:Database statistics :: Uptime: 2184274 | Threads: 1 | Questions: 956964 | Slow queries: 0 | Opens: 122711 | Flush tables: 1 | Open tables: 400 | Queries per second avg: 0.438 |
Extensions Discovered :: wrote:Components :: SITE ::
Core :: com_wrapper (3.0.0) 1 | com_mailto (3.0.0) 1 |
3rd Party::

Components :: ADMIN ::
Core :: com_categories (3.0.0) 1 | com_messages (3.0.0) 1 | com_newsfeeds (3.0.0) 1 | com_media (3.0.0) 1 | com_admin (3.0.0) 1 | com_cpanel (3.0.0) 1 | com_templates (3.0.0) 1 | com_checkin (3.0.0) 1 | com_users (3.0.0) 1 | com_ajax (3.2.0) 1 | com_banners (3.0.0) 1 | com_config (3.0.0) 1 | com_joomlaupdate (3.6.2) 1 | com_cache (3.0.0) 1 | com_contenthistory (3.2.0) 1 | com_tags (3.1.0) 1 | com_installer (3.0.0) 1 | com_languages (3.0.0) 1 | com_content (3.0.0) 1 | com_modules (3.0.0) 1 | com_redirect (3.0.0) 1 | com_login (3.0.0) 1 | com_menus (3.0.0) 1 | com_finder (3.0.0) 1 | com_postinstall (3.2.0) 1 | com_search (3.0.0) 1 | com_plugins (3.0.0) 1 |
3rd Party:: com_sitemapgenerator (1.2.0) 1 | COM_EXTRAWATCH (2.3.2682) 1 | Akeeba (5.6.3) 1 |

Modules :: SITE ::
Core :: mod_menu (3.0.0) 1 | mod_syndicate (3.0.0) 1 | mod_tags_similar (3.1.0) 1 | mod_languages (3.5.0) 1 | mod_articles_category (3.0.0) 1 | mod_articles_latest (3.0.0) 1 | mod_footer (3.0.0) 1 | mod_tags_popular (3.1.0) 1 | mod_search (3.0.0) 1 | mod_whosonline (3.0.0) 1 | mod_random_image (3.0.0) 1 | mod_breadcrumbs (3.0.0) 1 | mod_finder (3.0.0) 1 | mod_wrapper (3.0.0) 1 | mod_banners (3.0.0) 1 | mod_articles_archive (3.0.0) 1 | mod_articles_news (3.0.0) 1 | mod_articles_categories (3.0.0) 1 | mod_articles_popular (3.0.0) 1 | mod_login (3.0.0) 1 | mod_feed (3.0.0) 1 | mod_custom (3.0.0) 1 | mod_stats (3.0.0) 1 | mod_users_latest (3.0.0) 1 | mod_related_items (3.0.0) 1 |
3rd Party:: Simple File Upload (v1.4-J!3) (1.4) 1 | mod_jbcookies (3.0.6) 1 | Perfect AJAX Popup Contact For (3.4.6) 1 | ExtraWatch Visitors Module (2.3.2682) 1 | MetaMod (3.27) 1 | MetaMod (3.27) 1 | ExtraWatch Users Module (2.3.2682) 1 | Hot Swipe Carousel (3.6.4) 1 | Text Scroller (1.1.1) 1 | Photo text slider (3.4) 1 | ExtraWatch Agent Module (2.3.2682) 1 |

Modules :: ADMIN ::
Core :: mod_menu (3.0.0) 1 | mod_toolbar (3.0.0) 1 | mod_latest (3.0.0) 1 | mod_stats_admin (3.0.0) 1 | mod_popular (3.0.0) 1 | mod_status (3.0.0) 1 | mod_multilangstatus (3.0.0) 1 | mod_logged (3.0.0) 1 | mod_version (3.0.0) 1 | mod_title (3.0.0) 1 | mod_quickicon (3.0.0) 1 | mod_submenu (3.0.0) 1 | mod_login (3.0.0) 1 | mod_feed (3.0.0) 1 | mod_custom (3.0.0) 1 |
3rd Party::

Plugins :: SITE ::
Core :: plg_captcha_recaptcha (3.4.0) 0 | plg_authentication_cookie (3.0.0) 1 | plg_authentication_joomla (3.0.0) 1 | plg_authentication_ldap (3.0.0) 0 | plg_authentication_gmail (3.0.0) 0 | plg_search_content (3.0.0) 1 | plg_search_contacts (3.0.0) 1 | plg_search_categories (3.0.0) 1 | plg_search_tags (3.0.0) 1 | plg_search_newsfeeds (3.0.0) 1 | plg_extension_joomla (3.0.0) 1 | plg_content_joomla (3.0.0) 1 | plg_content_finder (3.0.0) 0 | plg_content_pagebreak (3.0.0) 1 | plg_content_loadmodule (3.0.0) 1 | plg_content_emailcloak (3.0.0) 1 | plg_content_pagenavigation (3.0.0) 1 | plg_content_vote (3.0.0) 1 | plg_finder_content (3.0.0) 1 | plg_finder_contacts (3.0.0) 1 | plg_finder_categories (3.0.0) 1 | plg_finder_tags (3.0.0) 1 | plg_finder_newsfeeds (3.0.0) 1 | PLG_INSTALLER_FOLDERINSTALLER (3.6.0) 1 | plg_installer_packageinstaller (3.6.0) 1 | PLG_INSTALLER_URLINSTALLER (3.6.0) 1 | plg_editors-xtd_readmore (3.0.0) 1 | plg_editors-xtd_module (3.5.0) 1 | plg_editors-xtd_article (3.0.0) 1 | plg_editors-xtd_pagebreak (3.0.0) 1 | plg_editors-xtd_image (3.0.0) 1 | plg_twofactorauth_totp (3.2.0) 0 | plg_twofactorauth_yubikey (3.2.0) 0 | plg_system_languagefilter (3.0.0) 0 | plg_system_sef (3.0.0) 1 | plg_system_updatenotification (3.5.0) 1 | plg_system_remember (3.0.0) 1 | plg_system_stats (3.5.0) 1 | plg_system_debug (3.0.0) 1 | plg_system_cache (3.0.0) 0 | plg_system_p3p (3.0.0) 0 | plg_system_logout (3.0.0) 1 | plg_system_log (3.0.0) 1 | plg_system_highlight (3.0.0) 1 | plg_system_redirect (3.0.0) 0 | plg_system_languagecode (3.0.0) 0 | plg_user_contactcreator (3.0.0) 0 | plg_user_joomla (3.0.0) 1 | plg_user_profile (3.0.0) 0 | plg_quickicon_joomlaupdate (3.0.0) 1 | plg_quickicon_extensionupdate (3.0.0) 1 |
3rd Party:: plg_editors_tinymce (4.4.3) 1 | plg_editors_codemirror (5.18.0) 1 | plg_content_phoca_open_graph (3.0.4) 1 | PLG_SYSTEM_AKEEBAUPDATECHECK_T (1.1) 1 | plg_system_geoip (2.2.0) 1 | System - Sparky On Save (2.7.5) 1 | PLG_SYSTEM_BACKUPONUPDATE_TITL (3.7) 1 | System - Clicky Tracking Code (1.4.2) 0 | System - MetaMod Pro (3.27) 1 | plg_system_regularlabs (17.10.3933) 1 | plg_quickicon_akeebabackup (1.0) 0 |
Templates Discovered :: wrote:Templates :: SITE :: foundation (1.0) 1 | colourblind (1.0) 1 | protostar (1.0) 1 | ncterms (1.0) 1 | liminal (1.0) 1 | hot_architecture (2.7.11) 1 | beez3 (3.1.0) 1 | myoldsite (1.0) 1 |
Templates :: ADMIN :: hathor (3.0.0) 1 | isis (1.0) 1 |

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toivo
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Re: Akeeba - Copying website but with new domain name gives blank white screen

Post by toivo » Tue Jul 03, 2018 8:59 am

Why do you have the domain name in $live_site? Usually that option is left blank.

You should update Akeeba Backup and use the latest version, 6.1.1, which is compatible with your Joomla 3.6.5 and PHP 5.4: https://www.akeebabackup.com/compatibility.html

Joomla 3.6.5 is out of date and, more importantly, it is also vulnerable.
Toivo Talikka, Global Moderator
my first programs were assembled and run in 16KB :)
troubleshooting smtp and other articles https://talikka.com/joomla

JohnSmithers
Joomla! Enthusiast
Joomla! Enthusiast
Posts: 164
Joined: Mon Feb 11, 2013 9:22 am

Re: Akeeba - Copying website but with new domain name gives blank white screen

Post by JohnSmithers » Tue Jul 03, 2018 10:55 am

Akeeba 6.1.1 did not install in the old site. Upgraded to latest joomla! version. White screen in the components/akeebabackup link

Used Akeeba 6.0.0 and ran all again; reinstalled. Still a white screen. My suspicion is the version of PHP I'm using, but if there are other aspects not quite correct I'd love to hear about them.
Forum Post Assistant (v1.2.4) : 3rd July 2018 wrote:
Basic Environment :: wrote:Joomla! Instance :: .- ()
Joomla! Configured :: Yes | Read-Only (644) | Owner: 10010 (uid: /gid: ) | Group: 505 (gid: ) | Valid For: 1.5
Configuration Options :: Offline: 0 | SEF: 1 | SEF Suffix: 0 | SEF ReWrite: 0 | .htaccess/web.config: Yes | GZip: 0 | Cache: 0 | FTP Layer: 0 | SSL: 0 | Error Reporting: default | Site Debug: 0 | Database Credentials Present: Yes

Host Configuration :: OS: Linux | OS Version: 2.6.18-028stab108.1 | Technology: x86_64 | Web Server: Apache | Encoding: gzip, deflate | Doc Root: /var/www/vhosts/mywebsite.co.uk/httpdocs | System TMP Writable: Yes

PHP Configuration :: Version: 5.4.45 | PHP API: apache2handler | Session Path Writable: No | Display Errors: | Error Reporting: 22527 | Log Errors To: | Last Known Error: | Register Globals: | Magic Quotes: | Safe Mode: | Open Base: /var/www/vhosts/mywebsite.co.uk/:/tmp/ | Uploads: 1 | Max. Upload Size: 10M | Max. POST Size: 10M | Max. Input Time: 60 | Max. Execution Time: 30 | Memory Limit: 128M

MySQL Configuration :: Version: 5.5.48 (Client:5.5.48) | Host: --protected-- (--protected--) | Collation: utf8_general_ci (Character Set: utf8) | Database Size: 10.63 MiB | #of Tables: 170
Detailed Environment :: wrote:PHP Extensions :: Core (5.4.45) | date (5.4.45) | ereg () | libxml () | openssl () | pcre () | zlib (2.0) | bz2 () | calendar () | ctype () | hash (1.0) | filter (0.11.0) | ftp () | gettext () | SPL (0.2) | iconv () | Reflection ($Id: f6367cdb4e3f392af4a6d441a6641de87c2e50c4 $) | session () | standard (5.4.45) | shmop () | SimpleXML (0.1) | sockets () | mbstring () | tokenizer (0.1) | xml () | apache2handler () | curl () | dom (20031129) | fileinfo (1.0.5) | gd () | gmp () | imap () | json (1.2.1) | exif (1.4 $Id: 05041c5f0094cb46d9b516bd624d593b90cc38f9 $) | mysql (1.0) | mysqli (0.1) | PDO (1.0.4dev) | pdo_mysql (1.0.2) | pdo_sqlite (1.0.1) | Phar (2.0.1) | wddx () | xmlreader (0.1) | xmlwriter (0.1) | xsl (0.1) | zip (1.11.0) | mhash () | ionCube Loader () | Zend Engine (2.4.0) |
Potential Missing Extensions :: mcrypt | suhosin |

Switch User Environment (Experimental) :: PHP CGI: No | Server SU: No | PHP SU: No | Custom SU (LiteSpeed/Cloud/Grid): No
Potential Ownership Issues: Maybe

Apache Modules :: core | prefork | http_core | mod_so | mod_auth_basic | mod_auth_digest | mod_authn_file | mod_authn_alias | mod_authn_anon | mod_authn_dbm | mod_authn_default | mod_authz_host | mod_authz_user | mod_authz_owner | mod_authz_groupfile | mod_authz_dbm | mod_authz_default | util_ldap | mod_authnz_ldap | mod_include | mod_log_config | mod_logio | mod_env | mod_ext_filter | mod_mime_magic | mod_expires | mod_deflate | mod_headers | mod_usertrack | mod_setenvif | mod_mime | mod_dav | mod_status | mod_autoindex | mod_info | mod_dav_fs | mod_vhost_alias | mod_negotiation | mod_dir | mod_actions | mod_speling | mod_userdir | mod_alias | mod_rewrite | mod_proxy | mod_proxy_balancer | mod_proxy_ftp | mod_proxy_http | mod_proxy_connect | mod_cache | mod_suexec | mod_disk_cache | mod_file_cache | mod_mem_cache | mod_cgi | mod_version | mod_fcgid | mod_perl | mod_php5 | mod_proxy_ajp | mod_python | mod_ssl | Apache |
Potential Missing Modules :: mod_security | mod_evasive | mod_dosevasive | mod_qos | mod_userdir |
Folder Permissions :: wrote:Core Folders :: images/ (755) | components/ (755) | modules/ (755) | plugins/ (755) | language/ (755) | templates/ (755) | cache/ (755) | logs/ (755) | tmp/ (755) | administrator/components/ (755) | administrator/modules/ (755) | administrator/language/ (755) | administrator/templates/ (755) |

Elevated Permissions (First 10) ::
Extensions Discovered :: wrote:Components :: SITE :: com_wrapper (3.0.0) | com_mailto (3.0.0) |
Components :: ADMIN :: com_sitemapgenerator (1.2.0) | com_categories (3.0.0) | com_messages (3.0.0) | com_newsfeeds (3.0.0) | com_media (3.0.0) | com_admin (3.0.0) | com_cpanel (3.0.0) | com_templates (3.0.0) | com_checkin (3.0.0) | com_users (3.0.0) | COM_EXTRAWATCH (2.3.2682) | com_ajax (3.2.0) | com_banners (3.0.0) | com_config (3.0.0) | com_joomlaupdate (3.6.2) | com_cache (3.0.0) | com_contenthistory (3.2.0) | com_tags (3.1.0) | com_installer (3.0.0) | com_languages (3.0.0) | com_content (3.0.0) | Akeeba (5.6.3) | com_modules (3.0.0) | com_redirect (3.0.0) | com_login (3.0.0) | com_menus (3.0.0) | com_finder (3.0.0) | com_postinstall (3.2.0) | com_search (3.0.0) | com_plugins (3.0.0) |

Modules :: SITE :: mod_menu (3.0.0) | mod_syndicate (3.0.0) | Simple File Upload (v1.4-J!3) (1.4) | mod_tags_similar (3.1.0) | mod_languages (3.5.0) | mod_jbcookies (3.0.6) | mod_articles_category (3.0.0) | Perfect AJAX Popup Contact For (3.4.6) | mod_articles_latest (3.0.0) | mod_footer (3.0.0) | ExtraWatch Visitors Module (2.3.2682) | mod_tags_popular (3.1.0) | MetaMod (3.27) | MetaMod (3.27) | mod_search (3.0.0) | mod_whosonline (3.0.0) | mod_random_image (3.0.0) | ExtraWatch Users Module (2.3.2682) | mod_breadcrumbs (3.0.0) | mod_finder (3.0.0) | mod_wrapper (3.0.0) | Hot Swipe Carousel (3.6.4) | Text Scroller (1.1.1) | mod_banners (3.0.0) | mod_articles_archive (3.0.0) | mod_articles_news (3.0.0) | mod_articles_categories (3.0.0) | mod_articles_popular (3.0.0) | Photo text slider (3.4) | mod_login (3.0.0) | mod_feed (3.0.0) | mod_custom (3.0.0) | ExtraWatch Agent Module (2.3.2682) | mod_stats (3.0.0) | mod_users_latest (3.0.0) | mod_related_items (3.0.0) |
Modules :: ADMIN :: mod_menu (3.0.0) | mod_toolbar (3.0.0) | mod_latest (3.0.0) | mod_stats_admin (3.0.0) | mod_popular (3.0.0) | mod_status (3.0.0) | mod_multilangstatus (3.0.0) | mod_logged (3.0.0) | mod_version (3.0.0) | mod_title (3.0.0) | mod_quickicon (3.0.0) | mod_submenu (3.0.0) | mod_login (3.0.0) | mod_feed (3.0.0) | mod_custom (3.0.0) |

Plugins :: SITE :: plg_editors_tinymce (4.4.3) | plg_editors_codemirror (5.18.0) | plg_captcha_recaptcha (3.4.0) | plg_authentication_cookie (3.0.0) | plg_authentication_joomla (3.0.0) | plg_authentication_ldap (3.0.0) | plg_authentication_gmail (3.0.0) | plg_search_content (3.0.0) | plg_search_contacts (3.0.0) | plg_search_categories (3.0.0) | plg_search_tags (3.0.0) | plg_search_newsfeeds (3.0.0) | plg_extension_joomla (3.0.0) | plg_content_joomla (3.0.0) | plg_content_finder (3.0.0) | plg_content_pagebreak (3.0.0) | plg_content_loadmodule (3.0.0) | plg_content_phoca_open_graph (3.0.4) | plg_content_emailcloak (3.0.0) | plg_content_pagenavigation (3.0.0) | plg_content_vote (3.0.0) | plg_finder_content (3.0.0) | plg_finder_contacts (3.0.0) | plg_finder_categories (3.0.0) | plg_finder_tags (3.0.0) | plg_finder_newsfeeds (3.0.0) | PLG_INSTALLER_FOLDERINSTALLER (3.6.0) | plg_installer_packageinstaller (3.6.0) | PLG_INSTALLER_URLINSTALLER (3.6.0) | plg_editors-xtd_readmore (3.0.0) | plg_editors-xtd_module (3.5.0) | plg_editors-xtd_article (3.0.0) | plg_editors-xtd_pagebreak (3.0.0) | plg_editors-xtd_image (3.0.0) | plg_twofactorauth_totp (3.2.0) | plg_twofactorauth_yubikey (3.2.0) | plg_system_languagefilter (3.0.0) | PLG_SYSTEM_AKEEBAUPDATECHECK_T (1.1) | plg_system_sef (3.0.0) | plg_system_updatenotification (3.5.0) | plg_system_geoip (2.2.0) | plg_system_remember (3.0.0) | System - Sparky On Save (2.7.5) | PLG_SYSTEM_BACKUPONUPDATE_TITL (3.7) | plg_system_stats (3.5.0) | plg_system_debug (3.0.0) | plg_system_cache (3.0.0) | plg_system_p3p (3.0.0) | plg_system_logout (3.0.0) | plg_system_log (3.0.0) | System - Clicky Tracking Code (1.4.2) | plg_system_highlight (3.0.0) | System - MetaMod Pro (3.27) | plg_system_redirect (3.0.0) | plg_system_regularlabs (17.10.3933) | plg_system_languagecode (3.0.0) | plg_user_contactcreator (3.0.0) | plg_user_joomla (3.0.0) | plg_user_profile (3.0.0) | plg_quickicon_akeebabackup (1.0) | plg_quickicon_joomlaupdate (3.0.0) | plg_quickicon_extensionupdate (3.0.0) |
Templates Discovered :: wrote:Templates :: SITE :: foundation (1.0) | colourblind (1.0) | protostar (1.0) | ncterms (1.0) | liminal (1.0) | hot_architecture (2.7.11) | beez3 (3.1.0) | northerncommercial (1.0) |
Templates :: ADMIN :: hathor (3.0.0) | isis (1.0) |

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toivo
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Re: Akeeba - Copying website but with new domain name gives blank white screen

Post by toivo » Tue Jul 03, 2018 12:15 pm

Where did you find version 1.2.4 of FPA? It does not work properly.

The current FPA version in your previous is 1.4.3 and you can download it from here:
viewtopic.php?f=714&t=793531
Toivo Talikka, Global Moderator
my first programs were assembled and run in 16KB :)
troubleshooting smtp and other articles https://talikka.com/joomla

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Re: Akeeba - Copying website but with new domain name gives blank white screen

Post by JohnSmithers » Tue Jul 03, 2018 2:55 pm

Forum Post Assistant (v1.4.3 (Frosty)) : 3rd July 2018 wrote:
Basic Environment :: wrote:Joomla! Instance :: Joomla! 3.6.5-Stable (Noether) 1-December-2016
Joomla! Platform :: Joomla Platform 13.1.0-Stable (Curiosity) 24-Apr-2013
Joomla! Configured :: Yes | Read-Only (644) | Owner: --protected-- . (uid: /gid: ) | Group: --protected-- (gid: ) | Valid For: 3.6
Configuration Options :: Offline: 0 | SEF: 1 | SEF Suffix: 0 | SEF ReWrite: 0 | .htaccess/web.config: Yes | GZip: 0 | Cache: 0 | CacheTime: 15 | CacheHandler: file | CachePlatformPrefix: 0 | FTP Layer: 0 | Proxy: 0 | LiveSite: | Session lifetime: 30 | Session handler: database | Shared sessions: N/A | SSL: 0 | Error Reporting: default | Site Debug: 0 | Language Debug: 0 | Default Access: 1 | Unicode Slugs: 0 | dbConnection Type: mysql | PHP Supports J! 3.6.5: Yes | Database Credentials Present: Yes |

Host Configuration :: OS: Linux | OS Version: 2.6.18-028stab108.1 | Technology: x86_64 | Web Server: Apache | Encoding: gzip, deflate | Doc Root: --protected-- | System TMP Writable: Yes | Free Disk Space : 24.57 GiB |

PHP Configuration :: Version: 5.4.45 | PHP API: apache2handler | Session Path Writable: No | Display Errors: | Error Reporting: 22527 | Log Errors To: | Last Known Error: | Register Globals: | Magic Quotes: | Safe Mode: | Open Base: /var/www/vhosts/mywebsite.co.uk/:/tmp/ | Uploads: 1 | Max. Upload Size: 10M | Max. POST Size: 10M | Max. Input Time: 60 | Max. Execution Time: 30 | Memory Limit: 128M

Database Configuration :: Version: 5.5.48 (Client:5.5.48) | Host: --protected-- (--protected--) | Localhost: Yes | Collation: utf8_general_ci (Character Set: utf8) | Database Size: 10.63 MiB | #of Tables: 170
Detailed Environment :: wrote:PHP Extensions :: Core (5.4.45) | date (5.4.45) | ereg () | libxml () | openssl () | pcre () | zlib (2.0) | bz2 () | calendar () | ctype () | hash (1.0) | filter (0.11.0) | ftp () | gettext () | SPL (0.2) | iconv () | Reflection ($Id: f6367cdb4e3f392af4a6d441a6641de87c2e50c4 $) | session () | standard (5.4.45) | shmop () | SimpleXML (0.1) | sockets () | mbstring () | tokenizer (0.1) | xml () | apache2handler () | curl () | dom (20031129) | fileinfo (1.0.5) | gd () | gmp () | imap () | json (1.2.1) | exif (1.4 $Id: 05041c5f0094cb46d9b516bd624d593b90cc38f9 $) | mysql (1.0) | mysqli (0.1) | PDO (1.0.4dev) | pdo_mysql (1.0.2) | pdo_sqlite (1.0.1) | Phar (2.0.1) | wddx () | xmlreader (0.1) | xmlwriter (0.1) | xsl (0.1) | zip (1.11.0) | mhash () | ionCube Loader () | Zend Engine (2.4.0) |
Potential Missing Extensions :: mcrypt |

Switch User Environment (Experimental) :: PHP CGI: No | Server SU: No | PHP SU: No | Custom SU (LiteSpeed/Cloud/Grid): No
Potential Ownership Issues: Maybe

Apache Modules :: core | prefork | http_core | mod_so | mod_auth_basic | mod_auth_digest | mod_authn_file | mod_authn_alias | mod_authn_anon | mod_authn_dbm | mod_authn_default | mod_authz_host | mod_authz_user | mod_authz_owner | mod_authz_groupfile | mod_authz_dbm | mod_authz_default | util_ldap | mod_authnz_ldap | mod_include | mod_log_config | mod_logio | mod_env | mod_ext_filter | mod_mime_magic | mod_expires | mod_deflate | mod_headers | mod_usertrack | mod_setenvif | mod_mime | mod_dav | mod_status | mod_autoindex | mod_info | mod_dav_fs | mod_vhost_alias | mod_negotiation | mod_dir | mod_actions | mod_speling | mod_userdir | mod_alias | mod_rewrite | mod_proxy | mod_proxy_balancer | mod_proxy_ftp | mod_proxy_http | mod_proxy_connect | mod_cache | mod_suexec | mod_disk_cache | mod_file_cache | mod_mem_cache | mod_cgi | mod_version | mod_fcgid | mod_perl | mod_php5 | mod_proxy_ajp | mod_python | mod_ssl | Apache |
Potential Missing Modules :: mod_security | mod_evasive | mod_dosevasive | mod_qos | mod_userdir |
Folder Permissions :: wrote:Core Folders :: images/ (755) | components/ (755) | modules/ (755) | plugins/ (755) | language/ (755) | templates/ (755) | cache/ (755) | logs/ (755) | tmp/ (755) | administrator/components/ (755) | administrator/modules/ (755) | administrator/language/ (755) | administrator/templates/ (755) | administrator/logs/ (---) |

Elevated Permissions (First 10) ::
Database Information :: wrote:Database statistics :: Uptime: 2211695 | Threads: 1 | Questions: 974442 | Slow queries: 0 | Opens: 123252 | Flush tables: 1 | Open tables: 400 | Queries per second avg: 0.440 |
Extensions Discovered :: wrote:Components :: SITE ::
Core :: com_wrapper (3.0.0) 1 | com_mailto (3.0.0) 1 |
3rd Party::

Components :: ADMIN ::
Core :: com_categories (3.0.0) 1 | com_messages (3.0.0) 1 | com_newsfeeds (3.0.0) 1 | com_media (3.0.0) 1 | com_admin (3.0.0) 1 | com_cpanel (3.0.0) 1 | com_templates (3.0.0) 1 | com_checkin (3.0.0) 1 | com_users (3.0.0) 1 | com_ajax (3.2.0) 1 | com_banners (3.0.0) 1 | com_config (3.0.0) 1 | com_joomlaupdate (3.6.2) 1 | com_cache (3.0.0) 1 | com_contenthistory (3.2.0) 1 | com_tags (3.1.0) 1 | com_installer (3.0.0) 1 | com_languages (3.0.0) 1 | com_content (3.0.0) 1 | com_modules (3.0.0) 1 | com_redirect (3.0.0) 1 | com_login (3.0.0) 1 | com_menus (3.0.0) 1 | com_finder (3.0.0) 1 | com_postinstall (3.2.0) 1 | com_search (3.0.0) 1 | com_plugins (3.0.0) 1 |
3rd Party:: com_sitemapgenerator (1.2.0) 1 | COM_EXTRAWATCH (2.3.2682) 1 | Akeeba (5.6.3) 1 |

Modules :: SITE ::
Core :: mod_menu (3.0.0) 1 | mod_syndicate (3.0.0) 1 | mod_tags_similar (3.1.0) 1 | mod_languages (3.5.0) 1 | mod_articles_category (3.0.0) 1 | mod_articles_latest (3.0.0) 1 | mod_footer (3.0.0) 1 | mod_tags_popular (3.1.0) 1 | mod_search (3.0.0) 1 | mod_whosonline (3.0.0) 1 | mod_random_image (3.0.0) 1 | mod_breadcrumbs (3.0.0) 1 | mod_finder (3.0.0) 1 | mod_wrapper (3.0.0) 1 | mod_banners (3.0.0) 1 | mod_articles_archive (3.0.0) 1 | mod_articles_news (3.0.0) 1 | mod_articles_categories (3.0.0) 1 | mod_articles_popular (3.0.0) 1 | mod_login (3.0.0) 1 | mod_feed (3.0.0) 1 | mod_custom (3.0.0) 1 | mod_stats (3.0.0) 1 | mod_users_latest (3.0.0) 1 | mod_related_items (3.0.0) 1 |
3rd Party:: Simple File Upload (v1.4-J!3) (1.4) 1 | mod_jbcookies (3.0.6) 1 | Perfect AJAX Popup Contact For (3.4.6) 1 | ExtraWatch Visitors Module (2.3.2682) 1 | MetaMod (3.27) 1 | MetaMod (3.27) 1 | ExtraWatch Users Module (2.3.2682) 1 | Hot Swipe Carousel (3.6.4) 1 | Text Scroller (1.1.1) 1 | Photo text slider (3.4) 1 | ExtraWatch Agent Module (2.3.2682) 1 |

Modules :: ADMIN ::
Core :: mod_menu (3.0.0) 1 | mod_toolbar (3.0.0) 1 | mod_latest (3.0.0) 1 | mod_stats_admin (3.0.0) 1 | mod_popular (3.0.0) 1 | mod_status (3.0.0) 1 | mod_multilangstatus (3.0.0) 1 | mod_logged (3.0.0) 1 | mod_version (3.0.0) 1 | mod_title (3.0.0) 1 | mod_quickicon (3.0.0) 1 | mod_submenu (3.0.0) 1 | mod_login (3.0.0) 1 | mod_feed (3.0.0) 1 | mod_custom (3.0.0) 1 |
3rd Party::

Plugins :: SITE ::
Core :: plg_captcha_recaptcha (3.4.0) 0 | plg_authentication_cookie (3.0.0) 1 | plg_authentication_joomla (3.0.0) 1 | plg_authentication_ldap (3.0.0) 0 | plg_authentication_gmail (3.0.0) 0 | plg_search_content (3.0.0) 1 | plg_search_contacts (3.0.0) 1 | plg_search_categories (3.0.0) 1 | plg_search_tags (3.0.0) 1 | plg_search_newsfeeds (3.0.0) 1 | plg_extension_joomla (3.0.0) 1 | plg_content_joomla (3.0.0) 1 | plg_content_finder (3.0.0) 0 | plg_content_pagebreak (3.0.0) 1 | plg_content_loadmodule (3.0.0) 1 | plg_content_emailcloak (3.0.0) 1 | plg_content_pagenavigation (3.0.0) 1 | plg_content_vote (3.0.0) 1 | plg_finder_content (3.0.0) 1 | plg_finder_contacts (3.0.0) 1 | plg_finder_categories (3.0.0) 1 | plg_finder_tags (3.0.0) 1 | plg_finder_newsfeeds (3.0.0) 1 | PLG_INSTALLER_FOLDERINSTALLER (3.6.0) 1 | plg_installer_packageinstaller (3.6.0) 1 | PLG_INSTALLER_URLINSTALLER (3.6.0) 1 | plg_editors-xtd_readmore (3.0.0) 1 | plg_editors-xtd_module (3.5.0) 1 | plg_editors-xtd_article (3.0.0) 1 | plg_editors-xtd_pagebreak (3.0.0) 1 | plg_editors-xtd_image (3.0.0) 1 | plg_twofactorauth_totp (3.2.0) 0 | plg_twofactorauth_yubikey (3.2.0) 0 | plg_system_languagefilter (3.0.0) 0 | plg_system_sef (3.0.0) 1 | plg_system_updatenotification (3.5.0) 1 | plg_system_remember (3.0.0) 1 | plg_system_stats (3.5.0) 1 | plg_system_debug (3.0.0) 1 | plg_system_cache (3.0.0) 0 | plg_system_p3p (3.0.0) 0 | plg_system_logout (3.0.0) 1 | plg_system_log (3.0.0) 1 | plg_system_highlight (3.0.0) 1 | plg_system_redirect (3.0.0) 0 | plg_system_languagecode (3.0.0) 0 | plg_user_contactcreator (3.0.0) 0 | plg_user_joomla (3.0.0) 1 | plg_user_profile (3.0.0) 0 | plg_quickicon_joomlaupdate (3.0.0) 1 | plg_quickicon_extensionupdate (3.0.0) 1 |
3rd Party:: plg_editors_tinymce (4.4.3) 1 | plg_editors_codemirror (5.18.0) 1 | plg_content_phoca_open_graph (3.0.4) 1 | PLG_SYSTEM_AKEEBAUPDATECHECK_T (1.1) 1 | plg_system_geoip (2.2.0) 1 | System - Sparky On Save (2.7.5) 1 | PLG_SYSTEM_BACKUPONUPDATE_TITL (3.7) 1 | System - Clicky Tracking Code (1.4.2) 0 | System - MetaMod Pro (3.27) 1 | plg_system_regularlabs (17.10.3933) 1 | plg_quickicon_akeebabackup (1.0) 0 |
Templates Discovered :: wrote:Templates :: SITE :: foundation (1.0) 1 | colourblind (1.0) 1 | protostar (1.0) 1 | ncterms (1.0) 1 | liminal (1.0) 1 | hot_architecture (2.7.11) 1 | beez3 (3.1.0) 1 | oldwebsite (1.0) 1 |
Templates :: ADMIN :: hathor (3.0.0) 1 | isis (1.0) 1 |

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leolam
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Re: Akeeba - Copying website but with new domain name gives blank white screen

Post by leolam » Wed Jul 04, 2018 5:16 pm

You have a fully outdated version of Joomla. Update to Joomla 3.8.10 since all below this version is vulnerable.

Your session safe path is not writable. This is a server issue and you have to connect with your host to resolve this

Lot of your extensions are outdated. Always keep Joomla and extensions up-to-date!

Your template(s) might be not compatible with Joomla 3.x but without posting a link to your site it cannot be checked

Your server is missing mcrypt extension and PHP version is so very outdated (PHP 7.1 is working like a charm!)and your server config is not state-of-the-art...very outdated! Consider changing host.

When all these issues have been addressed post again a FPA

Leo 8)
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Webdongle
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Re: Akeeba - Copying website but with new domain name gives blank white screen

Post by Webdongle » Wed Jul 04, 2018 5:29 pm

PHP API: apache2handler ... ask your Host about fast/cgi
Session Path Writable: No ... should be yes
Max. Upload Size: 10M | Max. POST Size: 10M ... increase both to 32m or 64m

JohnSmithers
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Re: Akeeba - Copying website but with new domain name gives blank white screen

Post by JohnSmithers » Wed Jul 11, 2018 10:48 am

Yay. Got that. Thanks again Mr Dongle! :-)


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