Template error when installing new joomla

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vnshane
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Template error when installing new joomla

Post by vnshane » Wed Sep 12, 2018 9:37 am

Hi All,

I installed new joomla version 3.8.12 but the interface is faulty. This error only appears when I enable the ssl certificate feature. I tried with all versions but still failed. Thanks for your help. Thank you!

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Webdongle
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Re: Template error when installing new joomla

Post by Webdongle » Wed Sep 12, 2018 10:19 am

Do you have an ssl certificate for your site?
http://www.weblinksonline.co.uk/
https://www.weblinksonline.co.uk/updating-joomla.html
"The definition of insanity is doing the same thing over and over again, but expecting different results": Albert Einstein

vnshane
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Re: Template error when installing new joomla

Post by vnshane » Wed Sep 12, 2018 2:04 pm

I have set up ssl at cloudflare

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Webdongle
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Re: Template error when installing new joomla

Post by Webdongle » Wed Sep 12, 2018 9:12 pm

Firewall rules perhaps ?
viewtopic.php?f=714&t=793531 please
http://www.weblinksonline.co.uk/
https://www.weblinksonline.co.uk/updating-joomla.html
"The definition of insanity is doing the same thing over and over again, but expecting different results": Albert Einstein

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AMurray
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Re: Template error when installing new joomla

Post by AMurray » Wed Sep 12, 2018 9:23 pm

If installing fresh Joomla, whether or not you have SSL, the default for joomla is that SSL is turned off - so are you getting the error while trying to install Joomla, or once you have it up and running?

If SSL certificate is installed on your website correctly, can you successfully browse any other content over the https:// connection (not within Joomla) - just upload even a simple notepad text file, and browse to it with your web browser. Does the browser open the file successfully over the https:// URL? This is just to be sure the SSL works generally first. If this fails, then I suspect you have an issue with the SSL installation - and that's beyond the scope this forum.

If you can successfully load other pages over the SSL, then you need to enable SSL for entire site or admin only in the Joomla configuration - or do so through the configuration.php file. Look for public $force_ssl and set the value to "2", and also follow on @webdongle's advice.
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leolam
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Re: Template error when installing new joomla

Post by leolam » Tue Sep 18, 2018 6:04 am

What is your website url?

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