Website goes offline once a month

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swanwarriors
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Website goes offline once a month

Post by swanwarriors » Thu Oct 17, 2019 6:41 pm

Hey,

I installed my website a while ago with a quickstart package i found online (MX_joomla173). The site is up and running but once a month my joomla installation change's the names of the following files after which my website goes down.

index.php -> 1.index.php
configuration.php -> 1.configuration.php
error.php -> 1.error.php
joomla_update.php -> 1.Joomla_update.php

At first i tought that i was hacked. So i enabled 2 factor authentication on my admin login. I disabled ftp/ssh access to my website.

Any advice or tips are greatly appreciated.

Website link: www.rolstoeldansduo.be

Thanks

Swanwarriors

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pe7er
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Re: Website goes offline once a month

Post by pe7er » Thu Oct 17, 2019 6:51 pm

If it's every month at the same time, then there might be a server cron tab (cron job) active.

If you have ssh access to the server, then you might be able to check that using

Code: Select all

crontab -l
or ask your hosting company if they can see if there are any active cron tabs.
Kind Regards,
Peter Martin, Global Moderator
https://db8.nl - Joomla specialist, Nijmegen, Nederland
Co-developer of d2 Content https://data2site.com/joomla-extensions/d2-content

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ribo
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Re: Website goes offline once a month

Post by ribo » Thu Oct 17, 2019 7:21 pm

swanwarriors wrote:
Thu Oct 17, 2019 6:41 pm

I installed my website a while ago with a quickstart package i found online (MX_joomla173).
Also Quickstart packages are for view only and not for having them as live joomla websites as in the future you will have issues with any quickstart package. I recommend you to have a fresh joomla install from https://downloads.joomla.org/ and install the template into joomla.
chat room spontes : http://www.spontes.com

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mandville
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Re: Website goes offline once a month

Post by mandville » Thu Oct 17, 2019 7:57 pm

several questions,
did you update the package from the quick start version
did you buy the full / quick start package.
did you just want the template (free)
run the fpa and lets see more
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toivo
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Re: Website goes offline once a month

Post by toivo » Thu Oct 17, 2019 11:41 pm

There was a similar incident earlier and it was concluded that the value of the variable $log_path in the file configuration.php was incorrect: viewtopic.php?f=714&t=969105.

The variable $log_path needs to contain the real path of the log folder.
Toivo Talikka, Global Moderator

swanwarriors
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Re: Website goes offline once a month

Post by swanwarriors » Fri Oct 18, 2019 7:02 am

toivo wrote:
Thu Oct 17, 2019 11:41 pm
There was a similar incident earlier and it was concluded that the value of the variable $log_path in the file configuration.php was incorrect: viewtopic.php?f=714&t=969105.

The variable $log_path needs to contain the real path of the log folder.
Thanks for the tip.
I verified this and the value in $log_path = '/customers/3/2/7/rolstoeldansduo.be//httpd.www/';
I checked with my hosting provider and this is correct. To be sure i made a subfolder logs and changed the value to public $log_path = '/customers/3/2/7/rolstoeldansduo.be//httpd.www/logs/';

Do you have any other ideas?

swanwarriors
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Re: Website goes offline once a month

Post by swanwarriors » Fri Oct 18, 2019 7:09 am

mandville wrote:
Thu Oct 17, 2019 7:57 pm
several questions,
did you update the package from the quick start version
did you buy the full / quick start package.
did you just want the template (free)
run the fpa and lets see more
Hi,

I updated the quick start version
I did buy the full/quick start package
I wanted the complete layout including several extensions and plugins that were integrated


FPA:
Forum Post Assistant (v1.4.9 (lambrusco)) : 18th October 2019 wrote:
Basic Environment :: wrote:Joomla! Instance :: Joomla! 3.9.8-Stable (Amani) 11-June-2019
Joomla! Platform :: Joomla Platform 13.1.0-Stable (Curiosity) 24-Apr-2013
Joomla! Configured :: Yes | Writable (644) | Owner: --protected-- . (uid: /gid: ) | Group: --protected-- (gid: ) | Valid For: 3.9
Configuration Options :: Offline: false | SEF: true | SEF Suffix: false | SEF ReWrite: false | .htaccess/web.config: No | GZip: false | Cache: false | CacheTime: 15 | CacheHandler: file | CachePlatformPrefix: false | FTP Layer: false | Proxy: false | LiveSite: | Session lifetime: 15 | Session handler: database | Shared sessions: false | SSL: 0 | Error Reporting: none | Site Debug: false | Language Debug: false | Default Access: 1 | Unicode Slugs: false | dbConnection Type: mysqli | PHP Supports J! 3.9.8: Yes | Database Supports J! 3.9.8: Yes | Database Credentials Present: Yes |

Host Configuration :: OS: Linux | OS Version: 4.15.18+20190618.1109.03d21a5f.bionic | Technology: x86_64 | Web Server: Apache | Encoding: gzip, deflate | Doc Root: --protected-- | System TMP Writable: Yes | Free Disk Space : 80045.23 GiB |

PHP Configuration :: Version: 7.2.23 | PHP API: cgi-fcgi | Session Path Writable: No | Display Errors: | Error Reporting: 24567 | Log Errors To: | Last Known Error: | Register Globals: | Magic Quotes: | Safe Mode: | Allow url fopen: 1 | Open Base: | Uploads: 1 | Max. Upload Size: 96M | Max. POST Size: 96M | Max. Input Time: 60 | Max. Execution Time: 50 | Memory Limit: 536870912

Database Configuration :: Version: 5.5.5-10.3.17-MariaDB-1:10.3.17+maria~bionic (Client:mysqlnd 5.0.12-dev - 20150407 - $Id: 3591daad22de08524295e1bd073aceeff11e6579 $) | Host: --protected-- (--protected--) | default Collation: utf8_general_ci (default Character Set: utf8) | Database Size: 14.40 MiB | #of Tables: 83
Detailed Environment :: wrote:PHP Extensions :: Core (7.2.23) | date (7.2.23) | libxml (7.2.23) | openssl (7.2.23) | pcre (7.2.23) | sqlite3 (7.2.23) | zlib (7.2.23) | bcmath (7.2.23) | calendar (7.2.23) | ctype (7.2.23) | curl (7.2.23) | dba (7.2.23) | dom (20031129) | hash (1.0) | fileinfo (1.0.5) | filter (7.2.23) | gd (7.2.23) | gettext (7.2.23) | SPL (7.2.23) | iconv (7.2.23) | session (7.2.23) | intl (1.1.0) | json (1.6.0) | mbstring (7.2.23) | standard (7.2.23) | mysqlnd (mysqlnd 5.0.12-dev - 20150407 - $Id: 3591daad22de08524295e1bd073aceeff11e6579 $) | mysqli (7.2.23) | PDO (7.2.23) | pdo_mysql (7.2.23) | pdo_sqlite (7.2.23) | Reflection (7.2.23) | imap (7.2.23) | SimpleXML (7.2.23) | soap (7.2.23) | sodium (7.2.23) | exif (7.2.23) | sysvshm (7.2.23) | tokenizer (7.2.23) | wddx (7.2.23) | xml (7.2.23) | xmlreader (7.2.23) | xmlrpc (7.2.23) | xmlwriter (7.2.23) | xsl (7.2.23) | zip (1.15.4) | cgi-fcgi () | Zend OPcache (7.2.23) | Zend Engine (3.2.0) |
Potential Missing Extensions ::
Disabled Functions :: disk_total_space | diskfreespace | exec | system | popen | proc_open | proc_nice | shell_exec | passthru | dl |

Switch User Environment (Experimental) :: PHP CGI: Yes | Server SU: No | PHP SU: Yes | Custom SU (LiteSpeed/Cloud/Grid): No
Potential Ownership Issues: Maybe
Folder Permissions :: wrote:Core Folders :: images/ (755) | components/ (755) | modules/ (755) | plugins/ (755) | language/ (755) | templates/ (755) | cache/ (755) | logs/ (755) | tmp/ (755) | administrator/components/ (755) | administrator/modules/ (755) | administrator/language/ (755) | administrator/templates/ (755) | administrator/logs/ (775) |

Elevated Permissions (First 10) :: administrator/components/com_jce/ (775) | administrator/components/com_jce/controller/ (775) | administrator/components/com_jce/helpers/ (775) | administrator/components/com_jce/helpers/encrypt/ (775) | administrator/components/com_jce/includes/ (775) | administrator/components/com_jce/media/ (775) | administrator/components/com_jce/media/css/ (775) | administrator/components/com_jce/media/img/ (775) | administrator/components/com_jce/media/img/menu/ (775) | administrator/components/com_jce/media/js/ (775) |
Database Information :: wrote:Database statistics :: Uptime: 4237605 | Threads: 68 | Questions: 1629984945 | Slow queries: 2847 | Opens: 11886092 | Flush tables: 1 | Open tables: 8192 | Queries per second avg: 384.647 |
Extensions Discovered :: wrote:Components :: SITE ::
Core :: com_mailto (3.0.0) 1 | com_wrapper (3.0.0) 1 |
3rd Party:: WF_AGGREGATOR_DAILYMOTION_TITLE (2.7.15) ? | WF_AGGREGATOR_VIMEO_TITLE (2.7.15) ? | WF_AGGREGATOR_[youtube]_TITLE (2.7.15) ? | WF_FILESYSTEM_JOOMLA_TITLE (2.7.15) ? | WF_LINKS_JOOMLALINKS_TITLE (2.7.15) ? | WF_POPUPS_JCEMEDIABOX_TITLE (2.7.15) ? | WF_LINK_SEARCH_TITLE (2.7.15) ? | WF_ANCHOR_TITLE (2.7.15) ? | WF_ARTICLE_TITLE (2.7.15) ? | WF_AUTOSAVE_TITLE (2.7.15) ? | WF_BROWSER_TITLE (2.7.15) ? | WF_CHARMAP_TITLE (2.7.15) ? | WF_CLEANUP_TITLE (2.7.15) ? | WF_CLIPBOARD_TITLE (2.7.15) ? | WF_CONTEXTMENU_TITLE (2.7.15) ? | WF_DIRECTIONALITY_TITLE (2.7.15) ? | WF_EMOTIONS_TITLE (2.7.15) ? | WF_FONTCOLOR_TITLE (2.7.15) ? | WF_FONTSELECT_TITLE (2.7.15) ? | WF_FONTSIZESELECT_TITLE (2.7.15) ? | WF_FORMATSELECT_TITLE (2.7.15) ? | WF_FULLSCREEN_TITLE (2.7.15) ? | WF_HR_TITLE (2.7.15) ? | WF_IMGMANAGER_TITLE (2.7.15) ? | WF_INLINEPOPUPS_TITLE (2.7.13) ? | WF_KITCHENSINK_TITLE (2.7.15) ? | WF_LAYER_TITLE (2.7.15) ? | WF_LINK_TITLE (2.7.15) ? | WF_LISTS_TITLE (2.7.15) ? | WF_MEDIA_TITLE (2.7.15) ? | WF_NONBREAKING_TITLE (2.7.15) ? | WF_PREVIEW_TITLE (2.7.15) ? | WF_PRINT_TITLE (2.7.15) ? | WF_SEARCHREPLACE_TITLE (2.7.15) ? | WF_SOURCE_TITLE (2.7.15) ? | WF_SPELLCHECKER_TITLE (2.7.15) ? | WF_STYLE_TITLE (2.7.15) ? | WF_STYLESELECT_TITLE (2.7.15) ? | WF_TABLE_TITLE (2.7.15) ? | WF_TEXTCASE_TITLE (2.7.15) ? | WF_VISUALBLOCKS_TITLE (2.7.15) ? | WF_VISUALCHARS_TITLE (2.7.15) ? | WF_WORDCOUNT_TITLE (2.7.15) ? | WF_XHTMLXTRAS_TITLE (2.7.15) ? |

Components :: ADMIN ::
Core :: com_actionlogs (3.9.0) 1 | com_admin (3.0.0) 1 | com_ajax (3.2.0) 1 | com_associations (3.7.0) 1 | com_banners (3.0.0) 1 | com_cache (3.0.0) 1 | com_categories (3.0.0) 1 | com_checkin (3.0.0) 1 | com_config (3.0.0) 1 | com_content (3.0.0) 1 | com_contenthistory (3.2.0) 1 | com_cpanel (3.0.0) 1 | com_fields (3.7.0) 1 | com_finder (3.0.0) 1 | com_installer (3.0.0) 1 | com_joomlaupdate (3.6.2) 1 | com_languages (3.0.0) 1 | com_login (3.0.0) 1 | com_media (3.0.0) 1 | com_menus (3.0.0) 1 | com_messages (3.0.0) 1 | com_modules (3.0.0) 1 | com_newsfeeds (3.0.0) 1 | com_plugins (3.0.0) 1 | com_postinstall (3.2.0) 1 | com_privacy (3.9.0) 1 | com_redirect (3.0.0) 1 | com_search (3.0.0) 1 | com_tags (3.1.0) 1 | com_templates (3.0.0) 1 | com_users (3.0.0) 1 | com_weblinks (3.6.0) 1 |
3rd Party:: COM_JCE (2.7.15) 1 | COM_K2 (2.7.0) ? | com_sitemapgenerator (1.3.0) 1 | LOGINGUARD (3.2.0) 1 |

Modules :: SITE ::
Core :: mod_articles_archive (3.0.0) 1 | mod_articles_categories (3.0.0) 1 | mod_articles_category (3.0.0) 1 | mod_articles_latest (3.0.0) 1 | mod_articles_news (3.0.0) 1 | mod_articles_popular (3.0.0) 1 | mod_banners (3.0.0) 1 | mod_breadcrumbs (3.0.0) 1 | mod_custom (3.0.0) 1 | mod_feed (3.0.0) 1 | mod_finder (3.0.0) 1 | mod_footer (3.0.0) 1 | mod_languages (3.5.0) 1 | mod_login (3.0.0) 1 | mod_menu (3.0.0) 1 | mod_random_image (3.0.0) 1 | mod_related_items (3.0.0) 1 | mod_search (3.0.0) 1 | mod_stats (3.0.0) 1 | mod_syndicate (3.0.0) 1 | mod_tags_popular (3.1.0) 1 | mod_tags_similar (3.1.0) 1 | mod_users_latest (3.0.0) 1 | mod_weblinks (3.6.0) 1 | mod_whosonline (3.0.0) 1 | mod_wrapper (3.0.0) 1 |
3rd Party:: Projects Module (4.0.0) 1 | Show news (1.0) 1 | Testimonials Module (4.0.0) 1 | K2 Comments (2.7.0) ? | K2 Content (2.7.0) ? | K2 Tools (2.7.0) ? | K2 User (2.7.0) ? | K2 Users (2.7.0) ? | Animatie on scroll (3.0.2) 1 | Article Show (4.0.0) 1 | Newsletter Module (3.5.0) 1 | Photo gallery Module (1.0.0) 1 | Section Module (3.0.0) 1 | Team v12 Module (4.0.0) 1 |

Modules :: ADMIN ::
Core :: mod_custom (3.0.0) 1 | mod_feed (3.0.0) 1 | mod_latest (3.0.0) 1 | mod_latestactions (3.9.0) 1 | mod_logged (3.0.0) 1 | mod_login (3.0.0) 1 | mod_menu (3.0.0) 1 | mod_multilangstatus (3.0.0) 1 | mod_popular (3.0.0) 1 | mod_privacy_dashboard (3.9.0) 1 | mod_quickicon (3.0.0) 1 | mod_sampledata (3.8.0) 1 | mod_stats_admin (3.0.0) 1 | mod_status (3.0.0) 1 | mod_submenu (3.0.0) 1 | mod_title (3.0.0) 1 | mod_toolbar (3.0.0) 1 | mod_version (3.0.0) 1 |
3rd Party:: K2 Quick Icons (admin) (2.7.0) ? | K2 Stats (admin) (2.7.0) ? |

Libraries ::
Core ::
3rd Party:: file_fof30 (3.4.2) ? |

Plugins ::
Core :: PLG_ACTIONLOG_JOOMLA (3.9.0) 1 | plg_authentication_cookie (3.0.0) 1 | plg_authentication_gmail (3.0.0) 0 | plg_authentication_joomla (3.0.0) 1 | plg_authentication_ldap (3.0.0) 0 | plg_captcha_recaptcha (3.4.0) 1 | plg_captcha_recaptcha_invisible (3.8) 1 | plg_content_confirmconsent (3.9.0) 0 | plg_content_emailcloak (3.0.0) 1 | plg_content_fields (3.7.0) 1 | plg_content_finder (3.0.0) 0 | plg_content_joomla (3.0.0) 1 | plg_content_loadmodule (3.0.0) 1 | plg_content_pagebreak (3.0.0) 1 | plg_content_pagenavigation (3.0.0) 1 | plg_content_vote (3.0.0) 1 | plg_editors-xtd_article (3.0.0) 1 | plg_editors-xtd_fields (3.7.0) 1 | plg_editors-xtd_image (3.0.0) 1 | plg_editors-xtd_menu (3.7.0) 1 | plg_editors-xtd_module (3.5.0) 1 | plg_editors-xtd_pagebreak (3.0.0) 1 | plg_editors-xtd_readmore (3.0.0) 1 | plg_extension_joomla (3.0.0) 1 | plg_fields_calendar (3.7.0) 1 | plg_fields_checkboxes (3.7.0) 1 | plg_fields_color (3.7.0) 1 | plg_fields_editor (3.7.0) 1 | plg_fields_imagelist (3.7.0) 1 | plg_fields_integer (3.7.0) 1 | plg_fields_list (3.7.0) 1 | plg_fields_media (3.7.0) 1 | plg_fields_radio (3.7.0) 1 | plg_fields_repeatable (3.9.0) 1 | plg_fields_sql (3.7.0) 1 | plg_fields_text (3.7.0) 1 | plg_fields_textarea (3.7.0) 1 | plg_fields_url (3.7.0) 1 | plg_fields_user (3.7.0) 1 | plg_fields_usergrouplist (3.7.0) 1 | plg_finder_categories (3.0.0) 1 | plg_finder_contacts (3.0.0) 1 | plg_finder_content (3.0.0) 1 | plg_finder_newsfeeds (3.0.0) 1 | plg_finder_tags (3.0.0) 1 | plg_finder_weblinks (3.6.0) 1 | PLG_INSTALLER_FOLDERINSTALLER (3.6.0) 1 | plg_installer_packageinstaller (3.6.0) 1 | PLG_INSTALLER_URLINSTALLER (3.6.0) 1 | plg_installer_webinstaller (2.0.1) 1 | plg_privacy_actionlogs (3.9.0) 1 | plg_privacy_consents (3.9.0) 1 | plg_privacy_content (3.9.0) 1 | plg_privacy_message (3.9.0) 1 | plg_privacy_user (3.9.0) 1 | plg_quickicon_extensionupdate (3.0.0) 1 | plg_quickicon_joomlaupdate (3.0.0) 1 | plg_quickicon_phpversioncheck (3.7.0) 1 | plg_quickicon_privacycheck (3.9.0) 1 | plg_search_categories (3.0.0) 1 | plg_search_contacts (3.0.0) 1 | plg_search_content (3.0.0) 1 | plg_search_newsfeeds (3.0.0) 1 | plg_search_tags (3.0.0) 0 | plg_search_weblinks (3.6.0) 1 | PLG_SYSTEM_ACTIONLOGS (3.9.0) 0 | plg_system_cache (3.0.0) 0 | plg_system_debug (3.0.0) 1 | plg_system_fields (3.7.0) 1 | plg_system_highlight (3.0.0) 1 | plg_system_languagecode (3.0.0) 0 | plg_system_languagefilter (3.0.0) 0 | plg_system_log (3.0.0) 1 | plg_system_logout (3.0.0) 1 | plg_system_logrotation (3.9.0) 1 | plg_system_p3p (3.0.0) 1 | plg_system_privacyconsent (3.9.0) 0 | plg_system_redirect (3.0.0) 1 | plg_system_remember (3.0.0) 1 | plg_system_sef (3.0.0) 1 | plg_system_sessiongc (3.8.6) 1 | plg_system_stats (3.5.0) 1 | plg_system_updatenotification (3.5.0) 1 | plg_twofactorauth_totp (3.2.0) 0 | plg_twofactorauth_yubikey (3.2.0) 0 | plg_user_contactcreator (3.0.0) 0 | plg_user_joomla (3.0.0) 1 | plg_user_profile (3.0.0) 0 | plg_user_terms (3.9.0) 0 |
3rd Party:: PLG_ACTIONLOG_LOGINGUARD (3.2.0) 0 | plg_content_jce (2.7.15) 1 | Button Shortcode Generator (3.1) 1 | plg_editors_codemirror (5.40.0) 1 | plg_editors_jce (2.7.15) 1 | plg_editors_tinymce (4.5.11) 1 | plg_extension_jce (2.7.15) 1 | plg_fields_mediajce (2.7.15) 1 | plg_finder_k2 (2.7.0) 0 | plg_installer_jce (2.7.15) 1 | plg_quickicon_jce (2.7.15) 1 | Search - K2 (2.7.0) 0 | PLG_SYSTEM_AKGEOIP (2.0.0) 0 | plg_system_jce (2.7.15) 1 | System - K2 (2.7.0) 0 | System - Mega Menu Parameters (1.0) ? | System - TC Shortcodes plugin (2.1.1) 1 | PLG_SYSTEM_LOGINGUARD (3.2.0) 1 | User - K2 (2.7.0) 0 | PLG_USER_LOGINGUARD (3.2.0) 1 | PLG_LOGINGUARD_EMAIL (3.2.0) 0 | PLG_LOGINGUARD_FIXED (3.2.0) 0 | PLG_LOGINGUARD_PUSHBULLET (3.2.0) 0 | PLG_LOGINGUARD_SMSAPI (3.2.0) 0 | PLG_LOGINGUARD_TOTP (3.2.0) 1 | PLG_LOGINGUARD_U2F (3.2.0) 0 | PLG_LOGINGUARD_WEBAUTHN (3.2.0) 0 | PLG_LOGINGUARD_YUBIKEY (3.2.0) 1 |
Templates Discovered :: wrote:Templates :: SITE :: beez3 (3.1.0) 1 | mx_joomla173 (3.8.0) 1 | protostar (1.0) 1 |
Templates :: ADMIN :: hathor (3.0.0) 1 | isis (1.0) 1 |
Thanks for the help
Last edited by toivo on Fri Oct 18, 2019 7:50 am, edited 1 time in total.
Reason: mod note: disabled smilies in post Options for readability

swanwarriors
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Re: Website goes offline once a month

Post by swanwarriors » Fri Oct 18, 2019 7:14 am

ribo wrote:
Thu Oct 17, 2019 7:21 pm
swanwarriors wrote:
Thu Oct 17, 2019 6:41 pm

I installed my website a while ago with a quickstart package i found online (MX_joomla173).
Also Quickstart packages are for view only and not for having them as live joomla websites as in the future you will have issues with any quickstart package. I recommend you to have a fresh joomla install from https://downloads.joomla.org/ and install the template into joomla.
Thanks for the tip.
The reason i choose for the quick package is because there were lot of extensions/module's/plugins already integrated. I will keep your advice in mind as a solution if everything else fails

swanwarriors
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Re: Website goes offline once a month

Post by swanwarriors » Fri Oct 18, 2019 7:21 am

pe7er wrote:
Thu Oct 17, 2019 6:51 pm
If it's every month at the same time, then there might be a server cron tab (cron job) active.

If you have ssh access to the server, then you might be able to check that using

Code: Select all

crontab -l
or ask your hosting company if they can see if there are any active cron tabs.
It is not exactly once a month. Sometimes it's 30 days sometimes it's 25. I verified with my hosting company and there are no cron tabs active

Thanks for the tip

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Per Yngve Berg
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Re: Website goes offline once a month

Post by Per Yngve Berg » Fri Oct 18, 2019 7:48 am

save.session.path is not writable on the server. You have to fix that.
Fix folders with elevated permissions.
Ps. Update Joomla to 3.9.12

swanwarriors
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Re: Website goes offline once a month

Post by swanwarriors » Fri Oct 18, 2019 8:35 am

Per Yngve Berg wrote:
Fri Oct 18, 2019 7:48 am
save.session.path is not writable on the server. You have to fix that.
Fix folders with elevated permissions.
Ps. Update Joomla to 3.9.12
Can you clearify what i have to do? I don't exactly know what you mean.

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ribo
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Re: Website goes offline once a month

Post by ribo » Fri Oct 18, 2019 1:07 pm

swanwarriors wrote:
Fri Oct 18, 2019 7:14 am
ribo wrote:
Thu Oct 17, 2019 7:21 pm
swanwarriors wrote:
Thu Oct 17, 2019 6:41 pm

I installed my website a while ago with a quickstart package i found online (MX_joomla173).
Also Quickstart packages are for view only and not for having them as live joomla websites as in the future you will have issues with any quickstart package. I recommend you to have a fresh joomla install from https://downloads.joomla.org/ and install the template into joomla.

The reason i choose for the quick package is because there were lot of extensions/module's/plugins already integrated.
If you installed the template and the extensions/module's/plugins in the fresh joomla install and see from local what they did in quickstart you will have the same results without any issue after any joomla update. It s not a tip. It s the way that we must do to not have any issues.
chat room spontes : http://www.spontes.com

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Per Yngve Berg
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Re: Website goes offline once a month

Post by Per Yngve Berg » Fri Oct 18, 2019 4:22 pm

As you don't have access to the save.session_path, you have to contact your host to have it fixed.

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leolam
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Re: Website goes offline once a month

Post by leolam » Sun Oct 20, 2019 3:21 pm

Per Yngve Berg wrote:
Fri Oct 18, 2019 7:48 am
save.session.path is not writable on the server. You have to fix that.
Fix folders with elevated permissions.
Ps. Update Joomla to 3.9.12
Can you clearify what i have to do? I don't exactly know what you mean.
You have to connect with your host and tell them that some settings on the server are not correct:
1) save.session.path is not writable on the server (NO). This should be set to "yes" (only your host can change that)
2) Update Joomla to 3.9.12.....In the administrator use the Joomla update component to update to latest version
3) All folders that show red (775) should get "755" You host should run the proper command from the command line i,e

Code: Select all

find -type d -exec chmod 755 {} \;
find -type f -exec chmod 644 {} \;
Leo 8)
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swanwarriors
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Re: Website goes offline once a month

Post by swanwarriors » Mon Oct 21, 2019 6:49 pm

leolam wrote:
Sun Oct 20, 2019 3:21 pm
Per Yngve Berg wrote:
Fri Oct 18, 2019 7:48 am
save.session.path is not writable on the server. You have to fix that.
Fix folders with elevated permissions.
Ps. Update Joomla to 3.9.12
Can you clearify what i have to do? I don't exactly know what you mean.
You have to connect with your host and tell them that some settings on the server are not correct:
1) save.session.path is not writable on the server (NO). This should be set to "yes" (only your host can change that)
2) Update Joomla to 3.9.12.....In the administrator use the Joomla update component to update to latest version
3) All folders that show red (775) should get "755" You host should run the proper command from the command line i,e

Code: Select all

find -type d -exec chmod 755 {} \;
find -type f -exec chmod 644 {} \;
Leo 8)
Thanks for the great advice I will contact my host and change the setting of my folders


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