Privacy plugin not discoverable after update to 3.9.24

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Annieg13
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Privacy plugin not discoverable after update to 3.9.24

Post by Annieg13 » Wed Jan 27, 2021 2:16 pm

Hi All,
I have this problem on my site too.

Using the 'discover' did not find the plugins. (see screenshot)

Any other suggestions available for me to try.

Thanks Annie
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Last edited by toivo on Wed Jan 27, 2021 3:43 pm, edited 1 time in total.
Reason: mod note: split from someone else's topic - please create your own topics in the future!

Annieg13
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Re: Privacy plugin not discoverable after update to 3.9.24

Post by Annieg13 » Thu Jan 28, 2021 5:23 am

I see my reply to a post has been moved so I should put up some details about my site. Sorry I haven't done this before.I want to close up any security holes in my site but can't without these plugins.

Is there a way to download just those joomla files I'm missing?


Running Joomla 3.9.24
Virtuemart 3.8.6 10373
PHP version 7.4.13
Site www.puppylanetreats.com.au

Any help would be greatly appreciated.

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toivo
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Re: Privacy plugin not discoverable after update to 3.9.24

Post by toivo » Thu Jan 28, 2021 6:36 am

Go to Components - Joomla! Update and click 'Reinstall Joomla core files'. The core files will be downloaded and updated from the 3.9.24 update package.

Then go to Extensions - Manage - Manage and search for 'privacy'. If any of the ten extensions are missing, the Discover function will now find them.
Toivo Talikka, Global Moderator

Annieg13
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Re: Privacy plugin not discoverable after update to 3.9.24

Post by Annieg13 » Sat Jan 30, 2021 5:08 am

Hi Toivo,
Thanks for the advise, it still isn't showing up the 'privacy' plugins but I pretty sure my site was hacked, so I'm thinking I should deal with that first and then maybe the plugins will be able to be installed again.

I will see how I go, and let you know.

Annie


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