Installation stops at Database configuration Topic is solved

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randike
Joomla! Fledgling
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Installation stops at Database configuration

Post by randike » Wed Dec 01, 2021 7:08 pm

Hello. I hope I can get some help on my issue. I initially got error on my homepage after upgrading from PHP 7.1 to 7.3, which I could not figure out.
Since my webpage is not very advanced I decided to delete the whole thing (via ftp) and install from scratch with Joomla 3.10.3. I created new database and started the installation process. However, when I came to database configuration, where I added all necessary information, the process seems not to stop spinning. I have been waiting for hours, and nothing happens.
I would appreciate if someone could guide me on the right path.

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sozzled
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Re: Installation stops at Database configuration

Post by sozzled » Wed Dec 01, 2021 7:20 pm

Hello and thank you for your question. I don't have the exact answer to the problem at the moment but the indication is that there is a problem with the PHP and/or database connection setup.

Installing Joomla (any version) should take less than one minute.

Are you using a commercially-hosted web server and do you have access to cPanel from your customer account?
“If you think I’m wrong then say, ‘I think you’re wrong.’ If you say ‘You’re wrong!’, how do you know?” :)

randike
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Joined: Tue Aug 14, 2018 6:42 pm

Re: Installation stops at Database configuration

Post by randike » Wed Dec 01, 2021 7:26 pm

Yes I am using hosted webserver and I have access to the cpanel. It is from there I have created the database, and updating php. At the moment I have upgraded to PHP 8.0. After reading your message, I downgraded to PHP 7.4, and now it seems to work out.

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sozzled
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Re: Installation stops at Database configuration

Post by sozzled » Wed Dec 01, 2021 7:46 pm

Interesting! In theory, however, you should be able to install a vanilla-flavoured J! 3.10.3 website using PHP 8.0 unless the PHP environment settings are not properly setup.

As a guide to what you might like to check using your cPanel, I offer you the following screenshots that show which settings I would recommend. You may also like to look at the "optional" technical requirements for J! 3.x.
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“If you think I’m wrong then say, ‘I think you’re wrong.’ If you say ‘You’re wrong!’, how do you know?” :)

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Webdongle
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Re: Installation stops at Database configuration

Post by Webdongle » Wed Dec 01, 2021 8:02 pm

http://www.weblinksonline.co.uk/
https://www.weblinksonline.co.uk/updating-joomla.html
"When I'm right no one remembers but when I'm wrong no one forgets".


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