Backend login returns 404 error Topic is solved

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adenduyf
Joomla! Fledgling
Joomla! Fledgling
Posts: 3
Joined: Sun Jan 09, 2022 8:26 pm

Backend login returns 404 error

Post by adenduyf » Sun Jan 09, 2022 9:34 pm

Recently upgraded to Joomla 3.10.4 and now have no access to the back-end. Returns 404 error after the log-in screen. Any help would be greatly appreciated! Thanks, Alisa

FPA information:
Forum Post Assistant (v1.6.4) : 9-Jan-2022 wrote:
Last PHP Error(s) Reported :: wrote:[09-Jan-2022 16:06:38 America/Toronto] PHP Warning: session_cache_limiter(): Session cache limiter cannot be changed after headers have already been sent in /home/moosehid/public_html/libraries/joomla/session/handler/native.php on line 235
Basic Environment :: wrote:Joomla! Instance :: Joomla! 3.10.4-Stable (Daraja) 11-December-2021
Joomla! Platform :: Joomla Platform 13.1.0-Stable (Curiosity) 24-Apr-2013
Joomla! Configured :: Yes | Read-Only (444) |
Configuration Options :: Offline: false | SEF: true | SEF Suffix: false | SEF ReWrite: true | .htaccess/web.config: Yes | GZip: false | Cache: false | CacheTime: 15 | CacheHandler: file | CachePlatformPrefix: false | FTP Layer: false | Proxy: false | LiveSite: | Session lifetime: 360 | Session handler: database | Shared sessions: false | SSL: 2 | Error Reporting: maximum | Site Debug: false | Language Debug: false | Default Access: 1 | Unicode Slugs: false | dbConnection Type: mysqli | PHP Supports J! 3.10.4: Yes | Database Supports J! 3.10.4: Yes | Database Credentials Present: Yes |

Host Configuration :: OS: Linux | OS Version: 3.10.0-962.3.2.lve1.5.61.el7.x86_64 | Technology: x86_64 | Web Server: Apache | Encoding: br, gzip, deflate | System TMP Writable: Yes | Free Disk Space : 512.17 GiB |

PHP Configuration :: Version: 7.4.27 | PHP API: litespeed | Session Path Writable: Yes | Display Errors: 0 | Error Reporting: 32767 | Log Errors To: error_log | Last Known Error: 09th January 2022 16:06:38. | Register Globals: | Magic Quotes: | Safe Mode: | Allow url fopen: 1 | Open Base: | Uploads: 1 | Max. Upload Size: 128M | Max. POST Size: 256M | Max. Input Time: 120 | Max. Execution Time: 120 | Memory Limit: 128M

Database Configuration :: Version: 10.3.32-MariaDB-cll-lve (Client:10.3.32) | Database Size: 19.61 MiB | #of Tables with config prefix: 153 | #of other Tables: 0 | User Privileges : GRANT SELECTUser Privileges : INSERTUser Privileges : UPDATEUser Privileges : DELETEUser Privileges : CREATEUser Privileges : DROPUser Privileges : REFERENCESUser Privileges : INDEXUser Privileges : ALTERUser Privileges : CREATE TEMPORARY TABLESUser Privileges : LOCK TABLESUser Privileges : EXECUTEUser Privileges : CREATE VIEWUser Privileges : SHOW VIEWUser Privileges : CREATE ROUTINEUser Privileges : ALTER ROUTINEUser Privileges : EVENTUser Privileges : TRIGGER
Detailed Environment :: wrote:PHP Extensions :: Core (7.4.27) | date (7.4.27) | libxml (7.4.27) | openssl (7.4.27) | pcre (7.4.27) | sqlite3 (7.4.27) | zlib (7.4.27) | bz2 (7.4.27) | calendar (7.4.27) | ctype (7.4.27) | curl (7.4.27) | hash (7.4.27) | filter (7.4.27) | ftp (7.4.27) | gettext (7.4.27) | gmp (7.4.27) | SPL (7.4.27) | iconv (7.4.27) | pcntl (7.4.27) | readline (7.4.27) | Reflection (7.4.27) | session (7.4.27) | standard (7.4.27) | shmop (7.4.27) | SimpleXML (7.4.27) | mbstring (7.4.27) | tokenizer (7.4.27) | xml (7.4.27) | litespeed () | bcmath (7.4.27) | dba (7.4.27) | dom (20031129) | enchant (7.4.27) | fileinfo (7.4.27) | gd (7.4.27) | imap (7.4.27) | intl (7.4.27) | json (7.4.27) | ldap (7.4.27) | exif (7.4.27) | mysqli (7.4.27) | mysqlnd (mysqlnd 7.4.27) | odbc (7.4.27) | PDO (7.4.27) | pdo_mysql (7.4.27) | PDO_ODBC (7.4.27) | pdo_pgsql (7.4.27) | pdo_sqlite (7.4.27) | pgsql (7.4.27) | Phar (7.4.27) | posix (7.4.27) | pspell (7.4.27) | snmp (7.4.27) | soap (7.4.27) | sockets (7.4.27) | sysvmsg (7.4.27) | sysvsem (7.4.27) | sysvshm (7.4.27) | xmlreader (7.4.27) | xmlrpc (7.4.27) | xmlwriter (7.4.27) | xsl (7.4.27) | zip (1.15.6) | clos_ssa (1.0) | ionCube Loader (10.4.3) | Zend Engine (3.4.0) |
Potential Missing Extensions ::

Switch User Environment :: PHP CGI: No | Server SU: No | PHP SU: No | Potential Ownership Issues: No
Folder Permissions :: wrote:Core Folders :: images/ (755) | components/ (755) | modules/ (755) | plugins/ (755) | language/ (755) | templates/ (755) | cache/ (755) | logs/ (755) | tmp/ (755) | administrator/components/ (755) | administrator/modules/ (755) | administrator/language/ (755) | administrator/templates/ (755) | administrator/logs/ (755) |

Elevated Permissions (First 10) ::
Database Information :: wrote:Database statistics :: Uptime: 1617837 | Threads: 34 | Questions: 891605208 | Slow queries: 31242 | Opens: 247654 | Flush tables: 1 | Open tables: 59518 | Queries per second avg: 551.109 |
Extensions Discovered :: wrote:Components :: Site ::
Core :: com_wrapper (3.0.0) 1 | com_mailto (3.0.0) 1 |
3rd Party:: WF_LINKS_JOOMLALINKS_TITLE (2.9.18) ? | WF_FILESYSTEM_JOOMLA_TITLE (2.9.18) ? | WF_POPUPS_JCEMEDIABOX_TITLE (2.9.18) ? | WF_LINK_SEARCH_TITLE (2.9.18) ? | WF_AGGREGATOR_DAILYMOTION_TITLE (2.9.18) ? | WF_AGGREGATOR_VIMEO_TITLE (2.9.18) ? | WF_AGGREGATOR_VIDEO_TITLE (2.9.18) ? | WF_AGGREGATOR_[youtube]_TITLE (2.9.18) ? | WF_AGGREGATOR_AUDIO_TITLE (2.9.18) ? | WF_MEDIAMANAGER_TITLE (2.9.18) ? | WF_LINK_TITLE (2.9.18) ? | JCE - Columns (1.0.0) ? | WF_FORMATSELECT_TITLE (2.9.18) ? | WF_TEXTPATTERN_TITLE (2.9.18) ? | WF_HELP_TITLE (2.9.18) ? | WF_CLEANUP_TITLE (2.9.18) ? | WF_BROWSER_TITLE (2.9.18) ? | WF_VISUALCHARS_TITLE (2.9.18) ? | WF_ARTICLE_TITLE (2.9.18) ? | WF_CONTEXTMENU_TITLE (2.9.18) ? | WF_TEMPLATEMANAGER_TITLE (2.9.18) ? | WF_LISTS_TITLE (2.9.18) ? | WF_TEXTCASE_TITLE (2.9.18) ? | WF_ANCHOR_TITLE (2.9.18) ? | WF_WORDCOUNT_TITLE (2.9.18) ? | WF_SEARCHREPLACE_TITLE (2.9.18) ? | WF_XHTMLXTRAS_TITLE (2.9.18) ? | WF_SPELLCHECKER_TITLE (2.9.18) ? | WF_DIRECTIONALITY_TITLE (2.9.18) ? | WF_VISUALBLOCKS_TITLE (2.9.18) ? | WF_MICRODATA_TITLE (2.9.18) ? | WF_IFRAME_TITLE (2.9.18) ? | WF_STYLESELECT_TITLE (2.9.18) ? | WF_AUTOSAVE_TITLE (2.9.18) ? | WF_FONTCOLOR_TITLE (2.9.18) ? | JCE - Noneditable (1.0.0) ? | WF_CHARMAP_TITLE (2.9.18) ? | WF_IMGMANAGER_TITLE (2.9.18) ? | WF_FONTSELECT_TITLE (2.9.18) ? | WF_STYLE_TITLE (2.9.18) ? | WF_PREVIEW_TITLE (2.9.18) ? | WF_HR_TITLE (2.9.18) ? | WF_SOURCE_TITLE (2.9.18) ? | WF_IMGMANAGER_EXT_TITLE (2.9.18) ? | WF_KITCHENSINK_TITLE (2.9.18) ? | WF_EMOTIONS_TITLE (2.9.18) ? | WF_TABLE_TITLE (2.9.18) ? | WF_CAPTION_TITLE (2.9.18) ? | WF_FONTSIZESELECT_TITLE (2.9.18) ? | WF_FILEMANAGER_TITLE (2.9.18) ? | WF_MEDIA_TITLE (2.9.18) ? | WF_PRINT_TITLE (2.9.18) ? | WF_CLIPBOARD_TITLE (2.9.18) ? | WF_NONBREAKING_TITLE (2.9.18) ? | WF_FULLSCREEN_TITLE (2.9.18) ? | os_offline (4.2) ? | os_worldpay (4.2) ? | os_authnet (4.2) ? | os_moneybooker (4.2) ? | os_paypal (4.2) ? |

Components :: Admin ::
Core :: com_contenthistory (3.2.0) 1 | com_privacy (3.9.0) 1 | com_joomlaupdate (3.10.1) 1 | com_finder (3.0.0) 1 | com_languages (3.0.0) 1 | com_templates (3.0.0) 1 | com_postinstall (3.2.0) 1 | com_users (3.0.0) 1 | com_content (3.0.0) 1 | com_weblinks (3.6.0) 1 | com_media (3.0.0) 1 | com_admin (3.0.0) 1 | com_checkin (3.0.0) 1 | com_installer (3.0.0) 1 | com_associations (3.7.0) 1 | com_tags (3.1.0) 1 | com_modules (3.0.0) 1 | com_actionlogs (3.9.0) 1 | com_cache (3.0.0) 1 | com_newsfeeds (3.0.0) 1 | com_login (3.0.0) 1 | com_ajax (3.2.0) 1 | com_cpanel (3.0.0) 1 | com_plugins (3.0.0) 1 | com_menus (3.0.0) 1 | com_redirect (3.0.0) 1 | com_banners (3.0.0) 1 | com_fields (3.7.0) 1 | com_config (3.0.0) 1 | com_search (3.0.0) 1 | com_categories (3.0.0) 1 | com_messages (3.0.0) 1 |
3rd Party:: COM_SHACKARTICLEMANAGER (2.0.2) 1 | COM_JCE (2.9.18) 1 | Admintools (5.2.0) ? | COM_FOCALPOINT (1.5.7) 1 | COM_FAVICON (2.0.0) 1 | [youtube] Gallery (4.2.8) 1 | RokSprocket (2.1.28) 1 | Akeeba (8.0.14) 1 | com_rantispam (3.3.9) 1 | System - RAntiSpam (3.3.9) 1 | RokGallery (2.46) 1 | offlajn_installer (1.0) 1 | RokCandy (2.0.4) 1 | JDonation (5.9.3) 1 | COM_GANTRY (4.1.43) 1 | COM_JSVISIONARY (3.1.22) 1 |

Modules :: Site ::
Core :: mod_articles_categories (3.0.0) 1 | mod_articles_news (3.0.0) 1 | mod_syndicate (3.0.0) 1 | mod_feed (3.0.0) 1 | mod_random_image (3.0.0) 1 | mod_login (3.0.0) 1 | mod_whosonline (3.0.0) 1 | mod_breadcrumbs (3.0.0) 1 | mod_wrapper (3.0.0) 1 | mod_tags_similar (3.1.0) 1 | mod_related_items (3.0.0) 1 | mod_banners (3.0.0) 1 | mod_stats (3.0.0) 1 | mod_finder (3.0.0) 1 | mod_custom (3.0.0) 1 | mod_articles_archive (3.0.0) 1 | mod_languages (3.5.0) 1 | mod_articles_popular (3.0.0) 1 | mod_tags_popular (3.1.0) 1 | mod_menu (3.0.0) 1 | mod_weblinks (3.6.0) 1 | mod_search (3.0.0) 1 | mod_articles_category (3.0.0) 1 | mod_articles_latest (3.0.0) 1 | mod_footer (3.0.0) 1 | mod_users_latest (3.0.0) 1 |
3rd Party:: MOD_FUOFB_XML_TITLE (1.5.2) 1 | RokNavMenu (2.0.9) 1 | MOD_JSSHACKSLIDES (3.1.24) 1 | Vertical Menu (4.0.278) 1 | Donation Campaigns (5.9.1) 1 | MOD_PWEBBOX (3.0.10) 1 | MOD_FUOTW_XML_TITLE (1.2.4) 1 | Donation Form Module (4.2) 1 | Jdonation Donors (5.9.1) 1 | RokAjaxSearch (2.0.6) 1 | RokSprocket Module (2.1.28) 1 | Counter Up by LogicHunt.com (1.0.0) 1 | mod_breadcrumbs_adv (3.0.0) 1 | [youtube] Gallery Module (4.2.7) 1 | MOD_SHACKARTICLELAYOUTS (3.0.2) 1 | Donation module (5.9.1) 1 | JD Search (5.9.1) 1 | Donation Thermometer (5.9.1) 1 | RokGallery Module (2.46) 1 | MOD_FPLOCATION (1.5.7) 1 |

Modules :: Admin ::
Core :: mod_toolbar (3.0.0) 1 | mod_feed (3.0.0) 1 | mod_stats_admin (3.0.0) 1 | mod_logged (3.0.0) 1 | mod_latestactions (3.9.0) 1 | mod_login (3.0.0) 1 | mod_quickicon (3.0.0) 1 | mod_sampledata (3.8.0) 1 | mod_custom (3.0.0) 1 | mod_status (3.0.0) 1 | mod_version (3.0.0) 1 | mod_privacy_dashboard (3.9.0) 1 | mod_title (3.0.0) 1 | mod_menu (3.0.0) 1 | mod_popular (3.0.0) 1 | mod_submenu (3.0.0) 1 | mod_latest (3.0.0) 1 | mod_multilangstatus (3.0.0) 1 |
3rd Party::

Libraries ::
Core ::
3rd Party:: file_fof40 (4.0.5) ? | file_fof30 (3.6.2) ? | Regular Labs Library (21.8.10988) 1 |

Plugins ::
Core :: plg_user_terms (3.9.0) 0 | plg_user_joomla (3.0.0) 1 | plg_user_profile (3.0.0) 0 | plg_user_contactcreator (3.0.0) 0 | plg_quickicon_extensionupdate (3.0.0) 1 | plg_quickicon_phpversioncheck (3.7.0) 1 | plg_quickicon_joomlaupdate (3.0.0) 1 | plg_quickicon_privacycheck (3.9.0) 1 | plg_quickicon_eos310 (3.10.0) 1 | plg_authentication_ldap (3.0.0) 0 | plg_authentication_gmail (3.0.0) 0 | plg_authentication_cookie (3.0.0) 1 | plg_authentication_joomla (3.0.0) 1 | plg_fields_user (3.7.0) 1 | plg_fields_textarea (3.7.0) 1 | plg_fields_checkboxes (3.7.0) 1 | plg_fields_imagelist (3.7.0) 1 | plg_fields_url (3.7.0) 1 | plg_fields_list (3.7.0) 1 | plg_fields_color (3.7.0) 1 | plg_fields_calendar (3.7.0) 1 | plg_fields_integer (3.7.0) 1 | plg_fields_usergrouplist (3.7.0) 1 | plg_fields_repeatable (3.9.0) 1 | plg_fields_sql (3.7.0) 1 | plg_fields_media (3.7.0) 1 | plg_fields_editor (3.7.0) 1 | plg_fields_radio (3.7.0) 1 | plg_fields_text (3.7.0) 1 | PLG_SYSTEM_ACTIONLOGS (3.9.0) 0 | plg_system_logrotation (3.9.0) 1 | plg_system_languagecode (3.0.0) 0 | plg_system_fields (3.7.0) 1 | plg_system_privacyconsent (3.9.0) 0 | plg_system_cache (3.0.0) 0 | plg_system_p3p (3.0.0) 1 | plg_system_debug (3.0.0) 1 | plg_system_highlight (3.0.0) 1 | plg_system_remember (3.0.0) 1 | plg_system_stats (3.5.0) 1 | plg_system_languagefilter (3.0.0) 0 | plg_system_log (3.0.0) 1 | plg_system_sef (3.0.0) 1 | plg_system_updatenotification (3.5.0) 1 | plg_system_redirect (3.0.0) 1 | plg_system_sessiongc (3.8.6) 1 | plg_system_logout (3.0.0) 1 | PLG_ACTIONLOG_JOOMLA (3.9.0) 1 | plg_privacy_user (3.9.0) 1 | plg_privacy_actionlogs (3.9.0) 1 | plg_privacy_message (3.9.0) 1 | plg_privacy_consents (3.9.0) 1 | plg_privacy_content (3.9.0) 1 | plg_editors-xtd_fields (3.7.0) 1 | plg_editors-xtd_article (3.0.0) 1 | plg_editors-xtd_menu (3.7.0) 1 | plg_editors-xtd_image (3.0.0) 1 | plg_editors-xtd_module (3.5.0) 1 | plg_editors-xtd_pagebreak (3.0.0) 1 | plg_editors-xtd_readmore (3.0.0) 1 | plg_search_newsfeeds (3.0.0) 1 | plg_search_contacts (3.0.0) 1 | plg_search_content (3.0.0) 1 | plg_search_tags (3.0.0) 1 | plg_search_weblinks (3.6.0) 1 | plg_search_categories (3.0.0) 1 | plg_finder_newsfeeds (3.0.0) 1 | plg_finder_contacts (3.0.0) 1 | plg_finder_content (3.0.0) 1 | plg_finder_tags (3.0.0) 1 | plg_finder_weblinks (3.6.0) 1 | plg_finder_categories (3.0.0) 1 | plg_content_fields (3.7.0) 1 | plg_content_emailcloak (3.0.0) 1 | plg_content_pagenavigation (3.0.0) 1 | plg_content_pagebreak (3.0.0) 1 | plg_content_confirmconsent (3.9.0) 0 | plg_content_finder (3.0.0) 0 | plg_content_vote (3.0.0) 1 | plg_content_joomla (3.0.0) 1 | plg_content_loadmodule (3.0.0) 1 | plg_twofactorauth_totp (3.2.0) 0 | plg_twofactorauth_yubikey (3.2.0) 0 | plg_extension_joomla (3.0.0) 1 | plg_captcha_recaptcha_invisible (3.8) 0 | plg_captcha_recaptcha (3.4.0) 1 | PLG_INSTALLER_URLINSTALLER (3.6.0) 1 | PLG_INSTALLER_FOLDERINSTALLER (3.6.0) 1 | plg_installer_packageinstaller (3.6.0) 1 | plg_installer_webinstaller (2.1.2) 1 |
3rd Party:: plg_quickicon_akeebabackup (8.0.14) 1 | plg_quickicon_jce (2.9.18) 1 | plg_fields_mediajce (2.9.18) 1 | System - RokUpdater (1.0.8) 0 | System - ARI Extensions (1.3.2) 1 | System - RokCommon (3.2.9) 1 | plg_superimpose_module (2.4) 0 | PLG_SYSTEM_ADMINTOOLS (5.2.0) 0 | plg_system_favicon (2.0.0) 0 | System - Offlajn Params (1.2.0) 1 | System - Offlajn Params (1.2.1) 1 | System - ARI Fancybox (1.7.0) 1 | PLG_SYSTEM_REGULARLABS (21.8.10988) 1 | System - JU Sticky Panel (1.2) 0 | PLG_SYSTEM_COMPONENTSANYWHERE (4.8.1) 1 | System - RAntiSpam (3.3.9) 1 | plg_system_tooltips (7.2.2) 1 | System - RokGallery (2.46) 1 | Offlajn Dojo Loader (1.2.0) 1 | PLG_SYSTEM_BACKUPONUPDATE (8.0.14) 0 | plg_system_jcemediabox (2.1.2) 0 | System - RokCandy (2.0.4) 1 | System - Gantry 4 (4.1.43) 1 | plg_system_osmylicensesmanager (2.0.12) 1 | System - RokBooster (1.1.19) 0 | System - RokSprocket (2.1.28) 1 | plg_system_jce (2.9.18) 1 | System - RokBox (2.0.16) 1 | System - RokExtender (2.0.0) 1 | plg_system_videobox (6.0.0-rc6) 0 | System - Add Custom Javascript (1.2.0) 0 | PLG_FOCALPOINT_FITBOUNDS (1.5.7) 1 | PLG_FOCALPOINT_MARKERCLUSTERS (1.5.7) 1 | PLG_FOCALPOINT_OVERLAYS (1.5.7) 1 | PLG_FOCALPOINT_MYLOCATION (1.5.7) 1 | PLG_FOCALPOINT_FULLSCREEN (1.5.7) 1 | PLG_FOCALPOINT_MAPSTYLES (1.5.7) 1 | PLG_ACTIONLOG_AKEEBABACKUP (8.0.14) 0 | plg_editors-xtd_tooltips (7.2.2) 1 | Button - RokGallery (2.46) 1 | Button - RokCandy (2.0.4) 1 | Button - RokBox (2.0.16) 1 | PLG_SEARCH_FOCALPOINT (1.5.7) 1 | Content - [youtube] Gallery (4.2.7) 1 | Joom Donation Form Plugin (4.2) 1 | Content - RokInjectModule (2.1.28) 1 | [youtube] Plugin (1.1) 1 | Content - ARI Sexy Lightbox Lite (1.2.3) 1 | PLG_CONTENT_OSVIMEO (2.0.1) 1 | Content - Shack Toolbox (3.0.10) 1 | plg_content_jce (2.9.18) 1 | RokBox (2.0.16) 1 | PLG_CONTENT_JW_TS (5.0.3) 1 | plg_editors_codemirror (5.60.0) 1 | RokPad (2.1.10) 1 | plg_editors_tinymce (4.5.12) 1 | plg_editors_jce (2.9.18) 1 | PLG_PWEBBOX_CUSTOM_HTML (3.0.10) 1 | PLG_PWEBBOX_LINK (3.0.10) 1 | PLG_PWEBBOX_[youtube]_VIDEO (3.0.10) 1 | PLG_PWEBBOX_ARTICLE (3.0.10) 1 | PLG_PWEBBOX_GOOGLE_MAPS (3.0.10) 1 | PLG_PWEBBOX_COOKIE_POLICY (3.0.10) 1 | PLG_PWEBBOX_[youtube]_VIDEO (3.0.10) 1 | PLG_PWEBBOX_IFRAME (3.0.10) 1 | PLG_PWEBBOX_FACEBOOK_PAGE_PLUGIN (3.0.10) 1 | PLG_PWEBBOX_VIMEO_VIDEO (3.0.10) 1 | PLG_PWEBBOX_FRESHMAIL (3.0.10) 1 | PLG_PWEBBOX_TWITTER_FEED (3.0.10) 1 | PLG_PWEBBOX_INSTAGRAM_EMBEDDED_POST (3.0.10) 1 | PLG_PWEBBOX_ZOO_ARTICLE (3.0.10) 1 | PLG_PWEBBOX_FACEBOOK_EMBEDDED_POST (3.0.10) 1 | PLG_PWEBBOX_MAILCHIMP (3.0.10) 1 | PLG_PWEBBOX_ANY_MODULE (3.0.10) 1 | PLG_PWEBBOX_K2_ARTICLE (3.0.10) 1 | PLG_PWEBBOX_SEBLOD_ARTICLE (3.0.10) 1 | plg_extension_jce (2.9.18) 1 | plg_jce_popups_rokbox (2.2.1) 1 | plg_installer_jce (2.9.18) 1 | Joom Donation Update Package (4.4) 0 | Jdonation - ACYMailing newsletter P (5.4.5) ? | Joom Donation - Spam detect (5.1) 1 | Jdonation - Mailchimp newsletter Pl (5.4.5) ? | Jdonation - ACYM newsletter Plugin (5.4.6) 0 | Videobox - HTML5 (6.0.0-rc6) 0 | Videobox - Vimeo (6.0.0-rc6) 0 | Videobox - [URL not permitted] (6.0.0-rc6) 0 | Videobox - [youtube] (6.0.0-rc6) 0 | Videobox - Twitch (6.0.0-rc6) 0 |
Templates Discovered :: wrote:Templates :: Site :: protostar (1.0) 1 | rt_myriad (1.7) 1 | gantry (4.1.26) 1 | beez3 (3.1.0) 1 |
Templates :: Admin :: hathor (3.0.0) 1 | isis (1.0) 1 |
Last edited by toivo on Sun Jan 09, 2022 11:04 pm, edited 1 time in total.
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toivo
Joomla! Master
Joomla! Master
Posts: 14621
Joined: Thu Feb 15, 2007 5:48 am
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Re: Backend login returns 404 error

Post by toivo » Mon Jan 10, 2022 5:30 am

Welcome to the Joomla forum!

Some of the third party extensions may be out of date. The site has Akeeba Admin Tools 5.2.0, which is three years old, supports versions 3.4 - 3.8 of Joomla and PHP 7.3 and below. The first version of Admin Tools compatible with Joomla 3.10 and PHP 7.4 is 6.1.4. This mismatch could well be the cause of the HTTP 404 Page not found error.

Check the latest versions of all third party plugins from Joomla Extensions Directory (JED) and from the developers' websites because older third party extensions may not be covered by the Joomla Update System.

Check also if some extensions are not in use and uninstall them. For example, there are JDonation plugins for AcyMailing but AcyMailing is not installed. Secondly, there are several Videobox 6.0.0-rc6 plugins and 'rc' usually stands for 'Release Candidate', which is not meant to be used in live production.
Toivo Talikka, Global Moderator

adenduyf
Joomla! Fledgling
Joomla! Fledgling
Posts: 3
Joined: Sun Jan 09, 2022 8:26 pm

Re: Backend login returns 404 error

Post by adenduyf » Mon Jan 10, 2022 2:54 pm

Thanks so much for responding. I didn't even realize I had Akeeba admin tools? Never showed up in the update extensions list. I agree that extensions are out of date, but the problem is that I can't get into the Joomla admin/backend at all. So....how to remove them? Is there a way to safely remove them from outside of Joomla? I doubt it.

I might have to try to restore the backups that my host service keeps, and go back a month or so. I had access before Christmas, so I wouldn't lose too much.

Thanks!


toivo wrote:
Mon Jan 10, 2022 5:30 am
Welcome to the Joomla forum!

Some of the third party extensions may be out of date. The site has Akeeba Admin Tools 5.2.0, which is three years old, supports versions 3.4 - 3.8 of Joomla and PHP 7.3 and below. The first version of Admin Tools compatible with Joomla 3.10 and PHP 7.4 is 6.1.4. This mismatch could well be the cause of the HTTP 404 Page not found error.

Check the latest versions of all third party plugins from Joomla Extensions Directory (JED) and from the developers' websites because older third party extensions may not be covered by the Joomla Update System.

Check also if some extensions are not in use and uninstall them. For example, there are JDonation plugins for AcyMailing but AcyMailing is not installed. Secondly, there are several Videobox 6.0.0-rc6 plugins and 'rc' usually stands for 'Release Candidate', which is not meant to be used in live production.

adenduyf
Joomla! Fledgling
Joomla! Fledgling
Posts: 3
Joined: Sun Jan 09, 2022 8:26 pm

Re: Backend login returns 404 error SOLVED

Post by adenduyf » Mon Jan 10, 2022 7:07 pm

This problem has been fixed - turns out my host installed a PCI scanning patch on the server which impacted my account. Good thing about this is....now getting rid of all the out-dated extensions lurking on my sites. Thanks for all the help! Cheers, Alisa


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