Kickstart failure after restoring database

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PheeCato
Joomla! Fledgling
Joomla! Fledgling
Posts: 3
Joined: Thu Mar 16, 2017 4:42 pm

Kickstart failure after restoring database

Post by PheeCato » Thu Mar 16, 2017 4:49 pm

Hi,
I'm trying to learn how to do backups with Akeeba but find it difficult to restore the website.
I uploaded backup file with kickstart.php.
Run the process.
Restored database
But in final stage, I add super user password and click next but get error 500.
Found out it is files permission related but can't sort it out.
My hosting structure looks like this:
domain/public_html/files
Could you please let me know how to make it work?

Kind regards,
Matt

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webiedesign
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Posts: 68
Joined: Sat Oct 14, 2006 11:35 pm

Re: Kickstart failure after restoring database

Post by webiedesign » Thu Mar 16, 2017 5:19 pm

I use Akeeba Backup kickstart often. I never have to add the superuser password since it is part of the backup. Maybe you don't have to enter this but just use the superuser info from the backup ? I have also found that for the best success I disable the search engine friendly urls/.htaccess when backing up and restoring a site.

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Webdongle
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Posts: 44072
Joined: Sat Apr 05, 2008 9:58 pm

Re: Kickstart failure after restoring database

Post by Webdongle » Thu Mar 16, 2017 5:46 pm

Entering the password is optional ... I enter it when restoring to localhost because I use a different password there. It should work either way leave blank and the password stays the same.

It could be the permissions the database user has ?

http://forum.joomla.org/viewtopic.php?f=621&t=582860 please.
http://www.weblinksonline.co.uk/
https://www.weblinksonline.co.uk/updating-joomla.html
"When I'm right no one remembers but when I'm wrong no one forgets".

PheeCato
Joomla! Fledgling
Joomla! Fledgling
Posts: 3
Joined: Thu Mar 16, 2017 4:42 pm

Re: Kickstart failure after restoring database

Post by PheeCato » Fri Mar 17, 2017 6:03 am

I tried again without entering the password but the result was the same:(

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Webdongle
Joomla! Master
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Posts: 44072
Joined: Sat Apr 05, 2008 9:58 pm

Re: Kickstart failure after restoring database

Post by Webdongle » Fri Mar 17, 2017 8:56 am

http://www.weblinksonline.co.uk/
https://www.weblinksonline.co.uk/updating-joomla.html
"When I'm right no one remembers but when I'm wrong no one forgets".


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