Unable to login to Administrator site. Fresh 3.8.5 Install.

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reefland
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Posts: 13
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Unable to login to Administrator site. Fresh 3.8.5 Install.

Post by reefland » Tue Feb 20, 2018 12:48 pm

Fresh Install 3.8.5, PHP 7.0.25, Ubuntu 16.04.3 LTS.

Installation completed without issues. Upon click "Administrator" button at end of installation, it redirects me to a login page which looks like styles are missing. Enter ID & Password and it redirects me to a "404 component not found" screen. If I login to the main site, the ID & Password is accepted and it says "Hi Super User". Any attempt to go back to Administrator site yields the messed up looking login page and same 404.

Problem Description :: Forum Post Assistant (v1.3.9) : 19th February 2018 wrote:Unable to login to Administrator site
Log/Error Message :: Forum Post Assistant (v1.3.9) : 19th February 2018 wrote:404 component not found
Forum Post Assistant (v1.3.9) : 19th February 2018 wrote:
Basic Environment :: wrote:Joomla! Instance :: Joomla! 3.8.5-Stable (Amani) 6-February-2018
Joomla! Platform :: Joomla Platform 13.1.0-Stable (Curiosity) 24-Apr-2013
Joomla! Configured :: Yes | Writable (640) | Owner: --protected-- . (uid: 1/gid: 1) | Group: --protected-- (gid: 1) | Valid For: 3.8
Configuration Options :: Offline: 0 | SEF: 1 | SEF Suffix: 0 | SEF ReWrite: 0 | .htaccess/web.config: No | GZip: 0 | Cache: 0 | CacheTime: 15 | CacheHandler: file | CachePlatformPrefix: 0 | FTP Layer: 0 | Proxy: N/A | LiveSite: | Session lifetime: 15 | Session handler: database | Shared sessions: 0 | SSL: N/A | FrontEdit: N/A | Error Reporting: default | Site Debug: 0 | Language Debug: 0 | Default Access: 1 | Unicode Slugs: 0 | dbConnection Type: mysqli | Database Credentials Present: Yes

Host Configuration :: OS: Linux | OS Version: 4.4.0-79-generic | Technology: i686 | Web Server: nginx/1.10.3 | Encoding: gzip, deflate | Doc Root: --protected-- | System TMP Writable: Yes | Free Disk Space : 21.35 GiB |

PHP Configuration :: Version: 7.0.25-0ubuntu0.16.04.1 | PHP API: fpm-fcgi | Session Path Writable: Yes | Display Errors: | Error Reporting: 22527 | Log Errors To: | Last Known Error: | Register Globals: | Magic Quotes: | Safe Mode: | Open Base: | Uploads: 1 | Max. Upload Size: 20M | Max. POST Size: 20M | Max. Input Time: 60 | Max. Execution Time: 30 | Memory Limit: 128M

MySQL Configuration :: Version: 5.7.21-0ubuntu0.16.04.1 (Client:mysqlnd 5.0.12-dev - 20150407 - $Id: b5c5906d452ec590732a93b051f3827e02749b83 $) | Host: --protected-- (--protected--) | Collation: utf8_general_ci (Character Set: utf8) | Database Size: 3.94 MiB | #of Tables:  72
Detailed Environment :: wrote:PHP Extensions :: Core (7.0.25-0ubuntu0.16.04.1) | date (7.0.25-0ubuntu0.16.04.1) | libxml (7.0.25-0ubuntu0.16.04.1) | openssl (7.0.25-0ubuntu0.16.04.1) | pcre (7.0.25-0ubuntu0.16.04.1) | zlib (7.0.25-0ubuntu0.16.04.1) | filter (7.0.25-0ubuntu0.16.04.1) | hash (1.0) | Reflection (7.0.25-0ubuntu0.16.04.1) | SPL (7.0.25-0ubuntu0.16.04.1) | session (7.0.25-0ubuntu0.16.04.1) | standard (7.0.25-0ubuntu0.16.04.1) | cgi-fcgi () | mysqlnd (mysqlnd 5.0.12-dev - 20150407 - $Id: b5c5906d452ec590732a93b051f3827e02749b83 $) | PDO (7.0.25-0ubuntu0.16.04.1) | xml (7.0.25-0ubuntu0.16.04.1) | calendar (7.0.25-0ubuntu0.16.04.1) | ctype (7.0.25-0ubuntu0.16.04.1) | curl (7.0.25-0ubuntu0.16.04.1) | dom (20031129) | mbstring (7.0.25-0ubuntu0.16.04.1) | fileinfo (1.0.5) | ftp (7.0.25-0ubuntu0.16.04.1) | gettext (7.0.25-0ubuntu0.16.04.1) | iconv (7.0.25-0ubuntu0.16.04.1) | json (1.4.0) | exif (1.4 $Id: 8bdc0c8f27c2c9dd1f7551f1f9fe3ab57a06a4b1 $) | mcrypt (7.0.25-0ubuntu0.16.04.1) | mysqli (7.0.25-0ubuntu0.16.04.1) | pdo_mysql (7.0.25-0ubuntu0.16.04.1) | Phar (2.0.2) | posix (7.0.25-0ubuntu0.16.04.1) | readline (7.0.25-0ubuntu0.16.04.1) | shmop (7.0.25-0ubuntu0.16.04.1) | SimpleXML (7.0.25-0ubuntu0.16.04.1) | sockets (7.0.25-0ubuntu0.16.04.1) | sysvmsg (7.0.25-0ubuntu0.16.04.1) | sysvsem (7.0.25-0ubuntu0.16.04.1) | sysvshm (7.0.25-0ubuntu0.16.04.1) | tokenizer (7.0.25-0ubuntu0.16.04.1) | wddx (7.0.25-0ubuntu0.16.04.1) | xmlreader (7.0.25-0ubuntu0.16.04.1) | xmlwriter (7.0.25-0ubuntu0.16.04.1) | xsl (7.0.25-0ubuntu0.16.04.1) | zip (1.13.5) | Zend OPcache (7.0.25-0ubuntu0.16.04.1) | Zend Engine (3.0.0) |
Potential Missing Extensions :: mysql | suhosin |
Disabled Functions :: pcntl_alarm | pcntl_fork | pcntl_waitpid | pcntl_wait | pcntl_wifexited | pcntl_wifstopped | pcntl_wifsignaled | pcntl_wifcontinued | pcntl_wexitstatus | pcntl_wtermsig | pcntl_wstopsig | pcntl_signal | pcntl_signal_dispatch | pcntl_get_last_error | pcntl_strerror | pcntl_sigprocmask | pcntl_sigwaitinfo | pcntl_sigtimedwait | pcntl_exec | pcntl_getpriority | pcntl_setpriority | |

Switch User Environment (Experimental) :: PHP CGI: No | Server SU: No | PHP SU: No | Custom SU (LiteSpeed/Cloud/Grid): No
Potential Ownership Issues: Maybe
Folder Permissions :: wrote:Core Folders :: images/ (755) | components/ (755) | modules/ (755) | plugins/ (755) | language/ (755) | templates/ (755) | cache/ (755) | logs/ (---) | tmp/ (755) | administrator/components/ (755) | administrator/modules/ (755) | administrator/language/ (755) | administrator/templates/ (755) | administrator/logs/ (755) |

Elevated Permissions (First 10) ::
Database Information :: wrote:Database statistics :: Uptime: 1652205 | Threads: 1 | Questions: 7607 | Slow queries: 0 | Opens: 1411 | Flush tables: 1 | Open tables: 324 | Queries per second avg: 0.004 |
Extensions Discovered :: wrote:Components :: SITE :: com_mailto (3.0.0) 1 | com_wrapper (3.0.0) 1 |
Components :: ADMIN :: com_menus (3.0.0) 1 | com_config (3.0.0) 1 | com_finder (3.0.0) 1 | com_admin (3.0.0) 1 | com_tags (3.1.0) 1 | com_banners (3.0.0) 1 | com_checkin (3.0.0) 1 | com_cpanel (3.0.0) 1 | com_installer (3.0.0) 1 | com_users (3.0.0) 1 | com_postinstall (3.2.0) 1 | com_categories (3.0.0) 1 | com_plugins (3.0.0) 1 | com_redirect (3.0.0) 1 | com_cache (3.0.0) 1 | com_associations (3.7.0) 1 | com_login (3.0.0) 1 | com_search (3.0.0) 1 | com_languages (3.0.0) 1 | com_content (3.0.0) 1 | com_media (3.0.0) 1 | com_messages (3.0.0) 1 | com_fields (3.7.0) 1 | com_contenthistory (3.2.0) 1 | com_templates (3.0.0) 1 | com_modules (3.0.0) 1 | com_joomlaupdate (3.6.2) 1 | com_newsfeeds (3.0.0) 1 | com_ajax (3.2.0) 1 |

Modules :: SITE :: mod_articles_category (3.0.0) 1 | mod_feed (3.0.0) 1 | mod_tags_similar (3.1.0) 1 | mod_tags_popular (3.1.0) 1 | mod_custom (3.0.0) 1 | mod_banners (3.0.0) 1 | mod_stats (3.0.0) 1 | mod_articles_news (3.0.0) 1 | mod_finder (3.0.0) 1 | mod_languages (3.5.0) 1 | mod_articles_categories (3.0.0) 1 | mod_articles_popular (3.0.0) 1 | mod_search (3.0.0) 1 | mod_whosonline (3.0.0) 1 | mod_menu (3.0.0) 1 | mod_articles_archive (3.0.0) 1 | mod_breadcrumbs (3.0.0) 1 | mod_related_items (3.0.0) 1 | mod_syndicate (3.0.0) 1 | mod_footer (3.0.0) 1 | mod_wrapper (3.0.0) 1 | mod_login (3.0.0) 1 | mod_users_latest (3.0.0) 1 | mod_random_image (3.0.0) 1 | mod_articles_latest (3.0.0) 1 |
Modules :: ADMIN :: mod_sampledata (3.8.0) 1 | mod_popular (3.0.0) 1 | mod_feed (3.0.0) 1 | mod_custom (3.0.0) 1 | mod_logged (3.0.0) 1 | mod_status (3.0.0) 1 | mod_submenu (3.0.0) 1 | mod_latest (3.0.0) 1 | mod_stats_admin (3.0.0) 1 | mod_multilangstatus (3.0.0) 1 | mod_menu (3.0.0) 1 | mod_title (3.0.0) 1 | mod_quickicon (3.0.0) 1 | mod_login (3.0.0) 1 | mod_toolbar (3.0.0) 1 | mod_version (3.0.0) 1 |

Plugins :: SITE :: plg_quickicon_joomlaupdate (3.0.0) 1 | plg_quickicon_extensionupdate (3.0.0) 1 | plg_quickicon_phpversioncheck (3.7.0) 1 | plg_finder_content (3.0.0) 1 | plg_finder_categories (3.0.0) 1 | plg_finder_newsfeeds (3.0.0) 1 | plg_finder_contacts (3.0.0) 1 | plg_finder_tags (3.0.0) 1 | plg_fields_text (3.7.0) 1 | plg_fields_url (3.7.0) 1 | plg_fields_media (3.7.0) 1 | plg_fields_user (3.7.0) 1 | plg_fields_textarea (3.7.0) 1 | plg_fields_editor (3.7.0) 1 | plg_fields_checkboxes (3.7.0) 1 | plg_fields_imagelist (3.7.0) 1 | plg_fields_radio (3.7.0) 1 | plg_fields_color (3.7.0) 1 | plg_fields_list (3.7.0) 1 | plg_fields_sql (3.7.0) 1 | plg_fields_calendar (3.7.0) 1 | plg_fields_integer (3.7.0) 1 | plg_fields_usergrouplist (3.7.0) 1 | plg_user_joomla (3.0.0) 1 | plg_user_profile (3.0.0) 0 | plg_user_contactcreator (3.0.0) 0 | plg_content_finder (3.0.0) 0 | plg_content_fields (3.7.0) 1 | plg_content_vote (3.0.0) 0 | plg_content_pagenavigation (3.0.0) 1 | plg_content_pagebreak (3.0.0) 1 | plg_content_joomla (3.0.0) 1 | plg_content_loadmodule (3.0.0) 1 | plg_content_emailcloak (3.0.0) 1 | plg_system_languagefilter (3.0.0) 0 | plg_system_languagecode (3.0.0) 0 | plg_system_log (3.0.0) 1 | plg_system_fields (3.7.0) 1 | plg_system_sef (3.0.0) 1 | plg_system_remember (3.0.0) 1 | plg_system_redirect (3.0.0) 0 | plg_system_updatenotification (3.5.0) 1 | plg_system_cache (3.0.0) 0 | plg_system_p3p (3.0.0) 0 | plg_system_highlight (3.0.0) 1 | plg_system_logout (3.0.0) 1 | plg_system_debug (3.0.0) 1 | plg_system_stats (3.5.0) 1 | plg_extension_joomla (3.0.0) 1 | plg_editors_codemirror (5.34.0) 1 | plg_editors_tinymce (4.5.8) 1 | plg_captcha_recaptcha (3.4.0) 0 | plg_twofactorauth_yubikey (3.2.0) 0 | plg_twofactorauth_totp (3.2.0) 0 | plg_authentication_joomla (3.0.0) 1 | plg_authentication_ldap (3.0.0) 0 | plg_authentication_cookie (3.0.0) 1 | plg_authentication_gmail (3.0.0) 0 | plg_search_content (3.0.0) 1 | plg_search_categories (3.0.0) 1 | plg_search_newsfeeds (3.0.0) 1 | plg_search_contacts (3.0.0) 1 | plg_search_tags (3.0.0) 1 | PLG_INSTALLER_FOLDERINSTALLER (3.6.0) 1 | plg_installer_packageinstaller (3.6.0) 1 | PLG_INSTALLER_URLINSTALLER (3.6.0) 1 | plg_editors-xtd_module (3.5.0) 1 | plg_editors-xtd_fields (3.7.0) 1 | plg_editors-xtd_image (3.0.0) 1 | plg_editors-xtd_pagebreak (3.0.0) 1 | plg_editors-xtd_article (3.0.0) 1 | plg_editors-xtd_menu (3.7.0) 1 | plg_editors-xtd_readmore (3.0.0) 1 |
Templates Discovered :: wrote:Templates :: SITE :: protostar (1.0) 1 | beez3 (3.1.0) 1 |
Templates :: ADMIN :: isis (1.0) 1 | hathor (3.0.0) 1 |

User avatar
AMurray
Joomla! Virtuoso
Joomla! Virtuoso
Posts: 4061
Joined: Sat Feb 13, 2010 7:35 am
Location: Australia

Re: Unable to login to Administrator site. Fresh 3.8.5 Install.

Post by AMurray » Tue Feb 27, 2018 9:07 am

Joomla! Configured :: Yes | Writable (640)

Th above setting seems a little strange....I think it is referring to the configuration.php file, and normally that should be CHMOD 444 not 640.

| don't know if will impact the problem or not.

Try clearing the browser's cache, or using a different browser to access the admin.

I can't see anything else out of the ordinary as it looks like a clean install as you have said with nothing more than the default extensions shipped with Joomla.
Regards,
--------------------------------------------------------------
A Murray
Millennium Falcon - it's the ship that made the Kessel run in less than 12 parsecs! The fastest hunk of junk in the galaxy.


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