XML Support Off restoring website Topic is solved

Need help installing Joomla! 3.x? For all Joomla! 3.x installation issues please use this forum.

Moderator: General Support Moderators

Forum rules
Forum Rules
Absolute Beginner's Guide to Joomla! <-- please read before posting, this means YOU.
Forum Post Assistant - If you are serious about wanting help, you will use this tool to help you post.
Windows Defender SmartScreen Issues <-- please read this if using Windows 10
Locked
MemphisMark
Joomla! Apprentice
Joomla! Apprentice
Posts: 45
Joined: Thu May 28, 2015 2:39 am

XML Support Off restoring website

Post by MemphisMark » Wed Sep 12, 2018 4:41 pm

I am running a private server, Ubuntu 18.04, LAMP all set up. Apache2 2.4.29, PHP 7.2.9.

Running Kickstart 5.3/Angie 6.1.1, I am getting a "XML Support Off" error. I have done and checked everything I could find to download, and activate XML support. The command "php -m" shows xml, xmlreader, xmlrpc, xmlwriter active.

How do I turn this thing on?????

Thank you!

User avatar
Webdongle
Joomla! Master
Joomla! Master
Posts: 44093
Joined: Sat Apr 05, 2008 9:58 pm

Re: XML Support Off restoring website

Post by Webdongle » Thu Sep 13, 2018 8:54 am

http://www.weblinksonline.co.uk/
https://www.weblinksonline.co.uk/updating-joomla.html
"When I'm right no one remembers but when I'm wrong no one forgets".

MemphisMark
Joomla! Apprentice
Joomla! Apprentice
Posts: 45
Joined: Thu May 28, 2015 2:39 am

Re: XML Support Off restoring website

Post by MemphisMark » Sun Sep 16, 2018 3:55 pm

Problem Description :: Forum Post Assistant (v1.4.3 (Frosty)) : 16th September 2018 wrote:XML Support is "No"
Actions Taken To Resolve by Forum Post Assistant (v1.4.3 (Frosty)) 16th September 2018 wrote:Installed XML and checked it in PHP 7.1 and 7.2.
Forum Post Assistant (v1.4.3 (Frosty)) : 16th September 2018 wrote:
Basic Environment :: wrote:Joomla! Instance :: Joomla! 3.8.12-Stable (Amani) 28-August-2018
Joomla! Platform :: Joomla Platform 13.1.0-Stable (Curiosity) 24-Apr-2013
Joomla! Configured :: Yes | Writable (777) | Owner: --protected-- . (uid: 1/gid: 1) | Group: --protected-- (gid: 1) | Valid For: 3.8
Configuration Options :: Offline: 0 | SEF: 1 | SEF Suffix: 0 | SEF ReWrite: 1 | .htaccess/web.config: No (ReWrite Enabled but no .htaccess?) | GZip: 1 | Cache: 1 | CacheTime: 1 | CacheHandler: file | CachePlatformPrefix: 0 | FTP Layer: 0 | Proxy: 0 | LiveSite: https://www.theconservativezone.com | Session lifetime: 999 | Session handler: database | Shared sessions: 0 | SSL: 2 | Error Reporting: none | Site Debug: 0 | Language Debug: 0 | Default Access: 1 | Unicode Slugs: 0 | dbConnection Type: mysqli | PHP Supports J! 3.8.12: Yes | Database Credentials Present: Yes |

Host Configuration :: OS: Linux | OS Version: 4.15.0-34-generic | Technology: x86_64 | Web Server: Apache/2.4.29 (Ubuntu) | Encoding: gzip, deflate | Doc Root: --protected-- | System TMP Writable: Yes | Free Disk Space : 858.48 GiB |

PHP Configuration :: Version: 7.1.20-1+ubuntu18.04.1+deb.sury.org+1 | PHP API: apache2handler | Session Path Writable: Yes | Display Errors: | Error Reporting: 22527 | Log Errors To: | Last Known Error: | Register Globals: | Magic Quotes: | Safe Mode: | Open Base: | Uploads: 1 | Max. Upload Size: 2M | Max. POST Size: 8M | Max. Input Time: 60 | Max. Execution Time: 30 | Memory Limit: 128M

Database Configuration :: Connection Error: 1045:Access denied for user 'haveneri_czuser'@'localhost' (using password: YES) : Database Credentials Present? in Configuration...
Detailed Environment :: wrote:PHP Extensions :: Core (7.1.20-1+ubuntu18.04.1+deb.sury.org+1) | date (7.1.20-1+ubuntu18.04.1+deb.sury.org+1) | libxml (7.1.20-1+ubuntu18.04.1+deb.sury.org+1) | openssl (7.1.20-1+ubuntu18.04.1+deb.sury.org+1) | pcre (7.1.20-1+ubuntu18.04.1+deb.sury.org+1) | zlib (7.1.20-1+ubuntu18.04.1+deb.sury.org+1) | filter (7.1.20-1+ubuntu18.04.1+deb.sury.org+1) | hash (1.0) | Reflection (7.1.20-1+ubuntu18.04.1+deb.sury.org+1) | SPL (7.1.20-1+ubuntu18.04.1+deb.sury.org+1) | session (7.1.20-1+ubuntu18.04.1+deb.sury.org+1) | standard (7.1.20-1+ubuntu18.04.1+deb.sury.org+1) | apache2handler () | mysqlnd (mysqlnd 5.0.12-dev - 20150407 - $Id: 38fea24f2847fa7519001be390c98ae0acafe387 $) | PDO (7.1.20-1+ubuntu18.04.1+deb.sury.org+1) | calendar (7.1.20-1+ubuntu18.04.1+deb.sury.org+1) | ctype (7.1.20-1+ubuntu18.04.1+deb.sury.org+1) | mbstring (7.1.20-1+ubuntu18.04.1+deb.sury.org+1) | fileinfo (1.0.5) | ftp (7.1.20-1+ubuntu18.04.1+deb.sury.org+1) | gettext (7.1.20-1+ubuntu18.04.1+deb.sury.org+1) | iconv (7.1.20-1+ubuntu18.04.1+deb.sury.org+1) | json (1.5.0) | exif (7.1.20-1+ubuntu18.04.1+deb.sury.org+1) | mysqli (7.1.20-1+ubuntu18.04.1+deb.sury.org+1) | pdo_mysql (7.1.20-1+ubuntu18.04.1+deb.sury.org+1) | Phar (2.0.2) | posix (7.1.20-1+ubuntu18.04.1+deb.sury.org+1) | readline (7.1.20-1+ubuntu18.04.1+deb.sury.org+1) | shmop (7.1.20-1+ubuntu18.04.1+deb.sury.org+1) | sockets (7.1.20-1+ubuntu18.04.1+deb.sury.org+1) | sysvmsg (7.1.20-1+ubuntu18.04.1+deb.sury.org+1) | sysvsem (7.1.20-1+ubuntu18.04.1+deb.sury.org+1) | sysvshm (7.1.20-1+ubuntu18.04.1+deb.sury.org+1) | tokenizer (7.1.20-1+ubuntu18.04.1+deb.sury.org+1) | Zend OPcache (7.1.20-1+ubuntu18.04.1+deb.sury.org+1) | Zend Engine (3.1.0) |
Potential Missing Extensions :: xml | zip | curl | mcrypt |
Disabled Functions :: pcntl_alarm | pcntl_fork | pcntl_waitpid | pcntl_wait | pcntl_wifexited | pcntl_wifstopped | pcntl_wifsignaled | pcntl_wifcontinued | pcntl_wexitstatus | pcntl_wtermsig | pcntl_wstopsig | pcntl_signal | pcntl_signal_get_handler | pcntl_signal_dispatch | pcntl_get_last_error | pcntl_strerror | pcntl_sigprocmask | pcntl_sigwaitinfo | pcntl_sigtimedwait | pcntl_exec | pcntl_getpriority | pcntl_setpriority | pcntl_async_signals | |

Switch User Environment (Experimental) :: PHP CGI: No | Server SU: No | PHP SU: No | Custom SU (LiteSpeed/Cloud/Grid): No
Potential Ownership Issues: Maybe

Apache Modules :: core | mod_so | mod_watchdog | http_core | mod_log_config | mod_logio | mod_version | mod_unixd | mod_access_compat | mod_alias | mod_auth_basic | mod_authn_core | mod_authn_file | mod_authz_core | mod_authz_host | mod_authz_user | mod_autoindex | mod_deflate | mod_dir | mod_env | mod_expires | mod_filter | mod_mime | prefork | mod_negotiation | mod_php7 | mod_reqtimeout | mod_rewrite | mod_setenvif | mod_socache_shmcb | mod_ssl | mod_status | mod_userdir | Apache/2.4.29 (Ubuntu) |
Potential Missing Modules :: mod_security | mod_evasive | mod_dosevasive | mod_qos | mod_userdir |
Folder Permissions :: wrote:Core Folders :: images/ (777) | components/ (777) | modules/ (777) | plugins/ (777) | language/ (777) | templates/ (777) | cache/ (777) | logs/ (777) | tmp/ (777) | administrator/components/ (777) | administrator/modules/ (777) | administrator/language/ (777) | administrator/templates/ (777) | administrator/logs/ (777) |

Elevated Permissions (First 10) :: modules/ (777) | modules/mod_articles_latest/ (777) | modules/mod_articles_latest/tmpl/ (777) | modules/mod_custom/ (777) | modules/mod_custom/tmpl/ (777) | modules/mod_menu/ (777) | modules/mod_menu/tmpl/ (777) | modules/mod_roknavmenu/ (777) | modules/mod_roknavmenu/lib/ (777) | modules/mod_roknavmenu/lib/parameters/ (777) |
Extensions Discovered :: wrote:Components :: SITE ::
Core :: com_mailto (3.0.0) | com_wrapper (3.0.0) |
3rd Party:: WF_LINKS_JOOMLALINKS_TITLE (2.6.27) | WF_LINK_SEARCH_TITLE (2.6.27) | WF_POPUPS_WINDOW_TITLE (2.6.27) | WF_POPUPS_JCEMEDIABOX_TITLE (2.6.27) | WF_AGGREGATOR_[youtube]_TITLE (2.6.27) | WF_AGGREGATOR_DAILYMOTION_TITL (2.6.27) | WF_AGGREGATOR_VINE_TITLE (2.6.27) | WF_AGGREGATOR_VIMEO_TITLE (2.6.27) | WF_FILESYSTEM_JOOMLA_TITLE (2.6.27) | WF_STYLE_TITLE (2.6.27) | WF_FONTSIZESELECT_TITLE (2.6.27) | WF_MEDIA_TITLE (2.6.27) | WF_CHARMAP_TITLE (2.6.27) | WF_PREVIEW_TITLE (2.6.27) | WF_FORMATSELECT_TITLE (2.6.27) | WF_LINK_TITLE (2.6.27) | WF_IMGMANAGER_TITLE (2.6.27) | WF_INLINEPOPUPS_TITLE (2.6.27) | WF_VISUALCHARS_TITLE (2.6.27) | WF_LISTS_TITLE (2.6.27) | WF_ANCHOR_TITLE (2.6.27) | WF_BROWSER_TITLE (2.6.27) | WF_STYLESELECT_TITLE (2.6.27) | WF_AUTOSAVE_TITLE (2.6.27) | WF_TEXTCASE_TITLE (2.6.27) | WF_CLIPBOARD_TITLE (2.6.27) | WF_KITCHENSINK_TITLE (2.6.27) | WF_CLEANUP_TITLE (2.6.27) | WF_HR_TITLE (2.6.27) | WF_SPELLCHECKER_TITLE (2.6.27) | WF_XHTMLXTRAS_TITLE (2.6.27) | WF_FONTSELECT_TITLE (2.6.27) | WF_SEARCHREPLACE_TITLE (2.6.27) | WF_SOURCE_TITLE (2.6.27) | WF_EMOTIONS_TITLE (2.6.27) | WF_FULLSCREEN_TITLE (2.6.27) | WF_DIRECTIONALITY_TITLE (2.6.27) | WF_LAYER_TITLE (2.6.27) | WF_NONBREAKING_TITLE (2.6.27) | WF_PRINT_TITLE (2.6.27) | WF_ARTICLE_TITLE (2.6.27) | WF_TABLE_TITLE (2.6.27) | WF_VISUALBLOCKS_TITLE (2.6.27) | WF_FONTCOLOR_TITLE (2.6.27) | WF_CONTEXTMENU_TITLE (2.6.27) |

Components :: ADMIN ::
Core :: com_joomlaupdate (3.6.2) | com_config (3.0.0) | com_installer (3.0.0) | com_login (3.0.0) | com_modules (3.0.0) | com_users (3.0.0) | com_messages (3.0.0) | com_menus (3.0.0) | com_search (3.0.0) | com_fields (3.7.0) | com_languages (3.0.0) | com_cpanel (3.0.0) | com_plugins (3.0.0) | com_admin (3.0.0) | com_ajax (3.2.0) | com_templates (3.0.0) | com_associations (3.7.0) | com_postinstall (3.2.0) | com_checkin (3.0.0) | com_newsfeeds (3.0.0) | com_banners (3.0.0) | com_redirect (3.0.0) | com_contenthistory (3.2.0) | com_content (3.0.0) | com_media (3.0.0) | com_categories (3.0.0) | com_finder (3.0.0) | com_tags (3.1.0) | com_cache (3.0.0) |
3rd Party:: Admintools (5.1.3) | com_abook (3.1.4) | Akeeba (6.1.1) | sh404sef - Default component s (4.14.0.3812) | sh404sef - Offline code plugin (4.14.0.3812) | PLG_SH404SEFCORE_SH404SEFSOCIA (4.14.0.3812) | sh404sef - Analytics plugin (4.14.0.3812) | sh404sef - Similar urls plugin (4.14.0.3812) | plg_installer_sh404sef (4.14.0.3812) | sh404sef - System plugin (4.14.0.3812) | sh404sef - System mobile templ (4.14.0.3812) | plg_system_shlib (0.3.1.665) | sh404SEF (4.14.0.3812) | BookLibrary (4.0.21 Free) | FlexiContact (12.00) | COM_JCE (2.6.27) | COM_GANTRY (4.1.34) | COM_COMMENT (6.0.3) |

Modules :: SITE ::
Core :: mod_custom (3.0.0) | mod_articles_latest (3.0.0) | mod_menu (3.0.0) | mod_breadcrumbs (3.0.0) | mod_feed (3.0.0) | mod_stats (3.0.0) | mod_login (3.0.0) | mod_finder (3.0.0) | mod_whosonline (3.0.0) | mod_tags_popular (3.1.0) | mod_tags_similar (3.1.0) | mod_random_image (3.0.0) | mod_articles_news (3.0.0) | mod_articles_categories (3.0.0) | mod_articles_news_adv (1.4.5) | mod_articles_archive (3.0.0) | mod_languages (3.5.0) | mod_related_items (3.0.0) | mod_articles_category (3.0.0) | mod_banners (3.0.0) | mod_search (3.0.0) | mod_articles_popular (3.0.0) | mod_footer (3.0.0) | mod_wrapper (3.0.0) | mod_syndicate (3.0.0) | mod_users_latest (3.0.0) |
3rd Party:: RokNavMenu (2.0.9) | Simple Random Quotes (1.7.1) | Slideshow CK (1.4.52) |

Modules :: ADMIN ::
Core :: mod_custom (3.0.0) | mod_menu (3.0.0) | mod_popular (3.0.0) | mod_feed (3.0.0) | mod_status (3.0.0) | mod_quickicon (3.0.0) | mod_login (3.0.0) | mod_latest (3.0.0) | mod_logged (3.0.0) | mod_toolbar (3.0.0) | mod_submenu (3.0.0) | mod_title (3.0.0) | mod_sampledata (3.8.0) | mod_stats_admin (3.0.0) | mod_multilangstatus (3.0.0) | mod_version (3.0.0) |
3rd Party:: Reset Hits module (3.3.0) |

Plugins :: SITE ::
Core :: plg_finder_contacts (3.0.0) | plg_finder_tags (3.0.0) | plg_finder_content (3.0.0) | plg_finder_categories (3.0.0) | plg_finder_newsfeeds (3.0.0) | plg_fields_text (3.7.0) | plg_fields_media (3.7.0) | plg_fields_textarea (3.7.0) | plg_fields_integer (3.7.0) | plg_fields_editor (3.7.0) | plg_fields_imagelist (3.7.0) | plg_fields_radio (3.7.0) | plg_fields_usergrouplist (3.7.0) | plg_fields_calendar (3.7.0) | plg_fields_color (3.7.0) | plg_fields_sql (3.7.0) | plg_fields_user (3.7.0) | plg_fields_checkboxes (3.7.0) | plg_fields_list (3.7.0) | plg_fields_url (3.7.0) | plg_editors-xtd_fields (3.7.0) | plg_editors-xtd_readmore (3.0.0) | plg_editors-xtd_pagebreak (3.0.0) | plg_editors-xtd_module (3.5.0) | plg_editors-xtd_image (3.0.0) | plg_editors-xtd_article (3.0.0) | plg_editors-xtd_menu (3.7.0) | plg_search_contacts (3.0.0) | plg_search_tags (3.0.0) | plg_search_content (3.0.0) | plg_search_categories (3.0.0) | plg_search_newsfeeds (3.0.0) | plg_quickicon_phpversioncheck (3.7.0) | plg_quickicon_joomlaupdate (3.0.0) | plg_quickicon_extensionupdate (3.0.0) | plg_authentication_ldap (3.0.0) | plg_authentication_gmail (3.0.0) | plg_authentication_joomla (3.0.0) | plg_authentication_cookie (3.0.0) | plg_extension_joomla (3.0.0) | plg_captcha_recaptcha (3.4.0) | plg_content_finder (3.0.0) | plg_content_fields (3.7.0) | plg_content_pagebreak (3.0.0) | plg_content_pagenavigation (3.0.0) | plg_content_emailcloak (3.0.0) | plg_content_loadmodule (3.0.0) | plg_content_joomla (3.0.0) | plg_content_vote (3.0.0) | plg_installer_webinstaller (1.1.1) | PLG_INSTALLER_FOLDERINSTALLER (3.6.0) | plg_installer_packageinstaller (3.6.0) | PLG_INSTALLER_URLINSTALLER (3.6.0) | plg_user_profile (3.0.0) | plg_user_joomla (3.0.0) | plg_user_contactcreator (3.0.0) | plg_twofactorauth_totp (3.2.0) | plg_twofactorauth_yubikey (3.2.0) | plg_system_debug (3.0.0) | plg_system_fields (3.7.0) | plg_system_updatenotification (3.5.0) | plg_system_remember (3.0.0) | plg_system_stats (3.5.0) | plg_system_log (3.0.0) | plg_system_cache (3.0.0) | plg_system_highlight (3.0.0) | plg_system_p3p (3.0.0) | plg_system_redirect (3.0.0) | plg_system_languagefilter (3.0.0) | plg_system_sessiongc (3.8.6) | plg_system_logout (3.0.0) | plg_system_languagecode (3.0.0) | plg_system_sef (3.0.0) |
3rd Party:: plg_fields_mediajce (2.6.27) | K2 Plugin - CComment (6.0.3) | plg_editors-xtd_modulesanywher (7.5.0) | Search - CComment (6.0.3) | plg_quickicon_akeebabackup (1.0) | plg_quickicon_jce (2.6.27) | plg_extension_jce (2.6.27) | sh404sef - Default component s (4.14.0.3812) | Content - CComment (6.0.3) | Simple Audio Player - Shortcod (1.0) | Content - Load Module in Artic (3.1.0) | plg_content_[youtube] (3.3.11) | plg_content_jce (2.6.27) | AllVideos (by JoomlaWorks) (4.8.0) | AllVideos (by JoomlaWorks) (4.8.0) | sh404sef - Offline code plugin (4.14.0.3812) | PLG_SH404SEFCORE_SH404SEFSOCIA (4.14.0.3812) | sh404sef - Analytics plugin (4.14.0.3812) | sh404sef - Similar urls plugin (4.14.0.3812) | plg_installer_sh404sef (4.14.0.3812) | plg_installer_jce (2.6.27) | plg_editors_codemirror (5.38.0) | plg_editors_tinymce (4.5.8) | plg_editors_jce (2.6.27) | PLG_SYSTEM_AKGEOIP (1.0.6) | System - Admin Tools Joomla! U (1.0) | sh404sef - System plugin (4.14.0.3812) | plg_system_directalias (1.2.0) | sh404sef - System mobile templ (4.14.0.3812) | plg_system_ossystem (1.3.0) | plg_system_componentsanywhere (4.3.3) | plg_system_jpaginator3000 (1.1.1) | plg_system_shlib (0.3.1.665) | System - Admin Tools (5.1.3) | System - RokExtender (2.0.0) | plg_system_jce (2.6.27) | PLG_SYSTEM_BACKUPONUPDATE_TITL (3.7) | PLG_SYSTEM_AKEEBAUPDATECHECK_T (1.1) | plg_system_modulesanywhere (7.5.0) | plg_system_regularlabs (18.7.10792) | System - Gantry 4 (4.1.34) | plg_system_cdnforjoomla (5.2.2) |
Templates Discovered :: wrote:Templates :: SITE :: beez3 (3.1.0) | protostar (1.0) | pjo_jobrecruiting3 (3.4.1) | rt_afterburner2 (1.4) |
Templates :: ADMIN :: hathor (3.0.0) | isis (1.0) |

User avatar
Webdongle
Joomla! Master
Joomla! Master
Posts: 44093
Joined: Sat Apr 05, 2008 9:58 pm

Re: XML Support Off restoring website

Post by Webdongle » Sun Sep 16, 2018 5:10 pm

PHP API: apache2handler ... should be fast/cgi
Folders should be 755 ... files should be 644 (configuration.php should be 444). kickstart does not set those settings. It appears that you have set everything 777 then tried to use kickstart to unpack the .jpa over top of existing files. The .jpa file should be unpacked (by kickstart.php) to an empty directory and the installer should be given the specs for an empty database.
http://www.weblinksonline.co.uk/
https://www.weblinksonline.co.uk/updating-joomla.html
"When I'm right no one remembers but when I'm wrong no one forgets".

MemphisMark
Joomla! Apprentice
Joomla! Apprentice
Posts: 45
Joined: Thu May 28, 2015 2:39 am

Re: XML Support Off restoring website

Post by MemphisMark » Sun Sep 16, 2018 10:23 pm

Thanks, I'm trying to set fast/cgi now.

This is a personal server on a home network without external access. Other settings I don't know about have forced me to go 777 to upload and run files, which is okay because it's a sandbox setup. I have run fine with the 777 until now, I had to wipe the server and restart from scratch when I upgraded to Ubuntu 18.04.

User avatar
Webdongle
Joomla! Master
Joomla! Master
Posts: 44093
Joined: Sat Apr 05, 2008 9:58 pm

Re: XML Support Off restoring website

Post by Webdongle » Mon Sep 17, 2018 12:10 am

Ah just spotted 'I am running a private server, Ubuntu 18.04 ' (I always miss the first and last lines)
Ignore my post about fast/cgi ... and see https://docs.joomla.org/Installing_Joom ... requisites . If you choose the xampp stack then use ftp to copy the jpa and kickstart.php files.
http://www.weblinksonline.co.uk/
https://www.weblinksonline.co.uk/updating-joomla.html
"When I'm right no one remembers but when I'm wrong no one forgets".

MemphisMark
Joomla! Apprentice
Joomla! Apprentice
Posts: 45
Joined: Thu May 28, 2015 2:39 am

Re: XML Support Off restoring website

Post by MemphisMark » Mon Sep 17, 2018 2:10 am

Solved, I had PHP 7.1 and 7.2 installed. Ripping 7.1 out fixed the issue.


Locked

Return to “Installation Joomla! 3.x”