Error restoring a Joomla site from an Akeeba backup on a newer PHP version Topic is solved

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betheart
Joomla! Apprentice
Joomla! Apprentice
Posts: 12
Joined: Sun Jul 26, 2020 9:24 pm

Error restoring a Joomla site from an Akeeba backup on a newer PHP version

Post by betheart » Wed Jan 13, 2021 11:39 pm

Hello; I have a web site running on PHP 7.1.24. I made sure Joomla and all modules were up to date, backed up the site and restored it on a new location (same provider). The new location has PHP 7.3.25. Attempting to access the site results in the following error:

Warning: session_start(): Failed to read session data: user (path: /tmp) in /home1/sasayesa/public_html/libraries/joomla/session/handler/native.php on line 260
Error: Failed to start application: Failed to start the session


I ran the FPA script, here is the output:
Forum Post Assistant (v1.6.2) : 13-Jan-2021 wrote:
Last PHP Error(s) Reported :: wrote:[13-Jan-2021 23:20:30 UTC] PHP Warning: PHP Startup: Unable to load dynamic library 'ixed.7.0.lin' (tried: /opt/php70/lib/php/extensions/no-debug-non-zts-20151012/ixed.7.0.lin (/opt/php70/lib/php/extensions/no-debug-non-zts-20151012/ixed.7.0.lin: undefined symbol: _zval_ptr_dtor), /opt/php70/lib/php/extensions/no-debug-non-zts-20151012/ixed.7.0.lin.so (/opt/php70/lib/php/extensions/no-debug-non-zts-20151012/ixed.7.0.lin.so: cannot open shared object file: No such file or directory)) in Unknown on line 0
Basic Environment :: wrote:Joomla! Instance :: Joomla! 3.9.22-Stable (Amani) 6-October-2020
Joomla! Platform :: Joomla Platform 13.1.0-Stable (Curiosity) 24-Apr-2013
Joomla! Configured :: Yes | Writable (644) |
Configuration Options :: Offline: false | SEF: true | SEF Suffix: false | SEF ReWrite: false | .htaccess/web.config: Yes | GZip: false | Cache: false | CacheTime: 15 | CacheHandler: file | CachePlatformPrefix: N/A | FTP Layer: false | Proxy: false | LiveSite: | Session lifetime: 150 | Session handler: database | Shared sessions: N/A | SSL: 0 | Error Reporting: simple | Site Debug: false | Language Debug: false | Default Access: 1 | Unicode Slugs: false | dbConnection Type: mysqli | PHP Supports J! 3.9.22: Yes | Database Supports J! 3.9.22: Unknown | Database Credentials Present: Yes |

Host Configuration :: OS: Linux | OS Version: 4.14.121-197.ELK.el6.x86_64 | Technology: x86_64 | Web Server: Apache | Encoding: gzip, deflate | System TMP Writable: Yes | Free Disk Space : 1221.11 GiB |

PHP Configuration :: Version: 7.3.25 | PHP API: cgi-fcgi | Session Path Writable: Yes | Display Errors: 1 | Error Reporting: 32759 | Log Errors To: error_log | Last Known Error: 13th January 2021 17:31:33. | Register Globals: | Magic Quotes: | Safe Mode: | Allow url fopen: 1 | Open Base: | Uploads: 1 | Max. Upload Size: 256M | Max. POST Size: 260M | Max. Input Time: 60 | Max. Execution Time: 30 | Memory Limit: 256M

Database Configuration :: Connection Error: PHP function mysqli_connect not found.User Privileges : Unknown
Detailed Environment :: wrote:PHP Extensions :: Core (7.3.25) | date (7.3.25) | libxml (7.3.25) | openssl (7.3.25) | pcre (7.3.25) | zlib (7.3.25) | filter (7.3.25) | hash (7.3.25) | pcntl (7.3.25) | readline (7.3.25) | Reflection (7.3.25) | SPL (7.3.25) | session (7.3.25) | standard (7.3.25) | cgi-fcgi () | Zend Engine (3.3.25) |
Potential Missing Extensions :: xml | zip | curl | iconv | mbstring | mysqli | pdo_mysql |
Disabled Functions :: dl |

Switch User Environment :: PHP CGI: Yes | Server SU: Yes | PHP SU: Yes | Potential Ownership Issues: No
Folder Permissions :: wrote:Core Folders :: images/ (755) | components/ (755) | modules/ (755) | plugins/ (755) | language/ (755) | templates/ (755) | cache/ (755) | logs/ (755) | tmp/ (755) | administrator/components/ (755) | administrator/modules/ (755) | administrator/language/ (755) | administrator/templates/ (755) | administrator/logs/ (---) |

Elevated Permissions (First 10) ::
Extensions Discovered :: wrote:Components :: Site ::
Core :: com_wrapper (3.0.0) ? | com_mailto (3.0.0) ? |
3rd Party::

Components :: Admin ::
Core :: com_finder (3.0.0) ? | com_postinstall (3.2.0) ? | com_cpanel (3.0.0) ? | com_users (3.0.0) ? | com_installer (3.0.0) ? | com_actionlogs (3.9.0) ? | com_newsfeeds (3.0.0) ? | com_contenthistory (3.2.0) ? | com_content (3.0.0) ? | com_messages (3.0.0) ? | com_banners (3.0.0) ? | com_associations (3.7.0) ? | com_templates (3.0.0) ? | com_categories (3.0.0) ? | com_modules (3.0.0) ? | com_config (3.0.0) ? | com_menus (3.0.0) ? | com_languages (3.0.0) ? | com_joomlaupdate (3.6.2) ? | com_weblinks (3.7.0) ? | com_admin (3.0.0) ? | com_privacy (3.9.0) ? | com_checkin (3.0.0) ? | com_search (3.0.0) ? | com_redirect (3.0.0) ? | com_cache (3.0.0) ? | com_fields (3.7.0) ? | com_tags (3.1.0) ? | com_login (3.0.0) ? | com_media (3.0.0) ? | com_ajax (3.2.0) ? | com_plugins (3.0.0) ? |
3rd Party:: Akeeba (7.3.0) ? | COM_FORMMAKER (3.5.4) ? | RokSprocket (2.1.28) ? | RokGallery (2.45) ? | com_falang (1.4.5) ? | Categories (1.0.0) ? | FaLang (1.7.0) ? | eXtplorer (2.1.6) ? | RokCandy (2.0.4) ? | COM_GANTRY (4.1.43) ? |

Modules :: Site ::
Core :: mod_banners (3.0.0) ? | mod_related_items (3.0.0) ? | mod_login (3.0.0) ? | mod_articles_archive (3.0.0) ? | mod_articles_categories (3.0.0) ? | mod_breadcrumbs (3.0.0) ? | mod_random_image (3.0.0) ? | mod_articles_latest (3.0.0) ? | mod_articles_popular (3.0.0) ? | mod_stats (3.0.0) ? | mod_articles_news (3.0.0) ? | mod_footer (3.0.0) ? | mod_syndicate (3.0.0) ? | mod_languages (3.5.0) ? | mod_search (3.0.0) ? | mod_users_latest (3.0.0) ? | mod_finder (3.0.0) ? | mod_custom (3.0.0) ? | mod_weblinks (3.7.0) ? | mod_whosonline (3.0.0) ? | mod_articles_category (3.0.0) ? | mod_feed (3.0.0) ? | mod_wrapper (3.0.0) ? | mod_tags_similar (3.1.0) ? | mod_menu (3.0.0) ? | mod_tags_popular (3.1.0) ? |
3rd Party:: RokSprocket Module (2.1.28) ? | RokAjaxSearch (2.0.6) ? | Form Maker Module (3.5.4) ? | Art Feature Carousel (1.9.3) ? | RokNavMenu (2.0.9) ? | mod_falang (1.4.5) ? | Custom Facebook Display (1.0.0) ? | RokGallery Module (2.45) ? |

Modules :: Admin ::
Core :: mod_login (3.0.0) ? | mod_multilangstatus (3.0.0) ? | mod_submenu (3.0.0) ? | mod_latest (3.0.0) ? | mod_title (3.0.0) ? | mod_quickicon (3.0.0) ? | mod_privacy_dashboard (3.9.0) ? | mod_custom (3.0.0) ? | mod_status (3.0.0) ? | mod_toolbar (3.0.0) ? | mod_sampledata (3.8.0) ? | mod_feed (3.0.0) ? | mod_popular (3.0.0) ? | mod_version (3.0.0) ? | mod_stats_admin (3.0.0) ? | mod_menu (3.0.0) ? | mod_latestactions (3.9.0) ? | mod_logged (3.0.0) ? |
3rd Party::

Libraries ::
Core ::
3rd Party:: file_fof30 (3.6.2) ? | RokCommon (3.1.11) ? | Gantry (4.1.25) ? |

Plugins ::
Core :: plg_twofactorauth_yubikey (3.2.0) ? | plg_twofactorauth_totp (3.2.0) ? | plg_fields_text (3.7.0) ? | plg_fields_imagelist (3.7.0) ? | plg_fields_repeatable (3.9.0) ? | plg_fields_user (3.7.0) ? | plg_fields_radio (3.7.0) ? | plg_fields_checkboxes (3.7.0) ? | plg_fields_sql (3.7.0) ? | plg_fields_calendar (3.7.0) ? | plg_fields_list (3.7.0) ? | plg_fields_media (3.7.0) ? | plg_fields_editor (3.7.0) ? | plg_fields_textarea (3.7.0) ? | plg_fields_url (3.7.0) ? | plg_fields_integer (3.7.0) ? | plg_fields_usergrouplist (3.7.0) ? | plg_fields_color (3.7.0) ? | plg_search_newsfeeds (3.0.0) ? | plg_search_tags (3.0.0) ? | plg_search_content (3.0.0) ? | plg_search_contacts (3.0.0) ? | plg_search_categories (3.0.0) ? | plg_search_weblinks (3.7.0) ? | plg_installer_packageinstaller (3.6.0) ? | PLG_INSTALLER_URLINSTALLER (3.6.0) ? | plg_installer_webinstaller (2.1.2) ? | PLG_INSTALLER_FOLDERINSTALLER (3.6.0) ? | plg_user_contactcreator (3.0.0) ? | plg_user_joomla (3.0.0) ? | plg_user_profile (3.0.0) ? | plg_user_terms (3.9.0) ? | plg_quickicon_extensionupdate (3.0.0) ? | plg_quickicon_privacycheck (3.9.0) ? | plg_quickicon_joomlaupdate (3.0.0) ? | plg_quickicon_phpversioncheck (3.7.0) ? | PLG_ACTIONLOG_JOOMLA (3.9.0) ? | plg_extension_joomla (3.0.0) ? | PLG_SYSTEM_ACTIONLOGS (3.9.0) ? | plg_system_fields (3.7.0) ? | plg_system_privacyconsent (3.9.0) ? | plg_system_sef (3.0.0) ? | plg_system_p3p (3.0.0) ? | plg_system_languagefilter (3.0.0) ? | plg_system_remember (3.0.0) ? | plg_system_highlight (3.0.0) ? | plg_system_sessiongc (3.8.6) ? | plg_system_log (3.0.0) ? | plg_system_logout (3.0.0) ? | plg_system_logrotation (3.9.0) ? | plg_system_debug (3.0.0) ? | plg_system_stats (3.5.0) ? | plg_system_languagecode (3.0.0) ? | plg_system_cache (3.0.0) ? | plg_system_updatenotification (3.5.0) ? | plg_system_weblinks (3.7.0) ? | plg_system_redirect (3.0.0) ? | plg_privacy_actionlogs (3.9.0) ? | plg_privacy_consents (3.9.0) ? | plg_privacy_user (3.9.0) ? | plg_privacy_content (3.9.0) ? | plg_privacy_message (3.9.0) ? | plg_content_confirmconsent (3.9.0) ? | plg_content_fields (3.7.0) ? | plg_content_pagenavigation (3.0.0) ? | plg_content_joomla (3.0.0) ? | plg_content_pagebreak (3.0.0) ? | plg_content_vote (3.0.0) ? | plg_content_emailcloak (3.0.0) ? | plg_content_finder (3.0.0) ? | plg_content_loadmodule (3.0.0) ? | plg_finder_newsfeeds (3.0.0) ? | plg_finder_tags (3.0.0) ? | plg_finder_content (3.0.0) ? | plg_finder_contacts (3.0.0) ? | plg_finder_categories (3.0.0) ? | plg_finder_weblinks (3.7.0) ? | plg_captcha_recaptcha_invisible (3.8) ? | plg_captcha_recaptcha (3.4.0) ? | plg_authentication_joomla (3.0.0) ? | plg_authentication_cookie (3.0.0) ? | plg_authentication_ldap (3.0.0) ? | plg_authentication_gmail (3.0.0) ? | plg_editors-xtd_article (3.0.0) ? | plg_editors-xtd_fields (3.7.0) ? | plg_editors-xtd_weblink (3.7.0) ? | plg_editors-xtd_readmore (3.0.0) ? | plg_editors-xtd_pagebreak (3.0.0) ? | plg_editors-xtd_image (3.0.0) ? | plg_editors-xtd_module (3.5.0) ? | plg_editors-xtd_menu (3.7.0) ? |
3rd Party:: Installer - Central Administrator (1.0.0) ? | plg_quickicon_akeebabackup (7.3.0) ? | PLG_ACTIONLOG_AKEEBABACKUP (7.3.0) ? | PLG_SYSTEM_BACKUPONUPDATE (7.3.0) ? | System - RokGallery (2.45) ? | System - Central Administrator (2.1.1) ? | plg_system_falangdriver (1.4.5) ? | System - RokSprocket (2.1.28) ? | System - RokBooster (1.1.18) ? | System - RokCommon (3.2.9) ? | System - Gantry 4 (4.1.43) ? | PLG_SYSTEM_NNFRAMEWORK (15.1.6) ? | PLG_SYSTEM_AKEEBAUPDATECHECK (7.3.0) ? | System - RokBox (2.0.15) ? | System - RokExtender (2.0.0) ? | PLG_SYSTEM_MODALS (5.2.1FREE) ? | System - StarLite Pretty Photo (1.2) ? | System - RokCandy (2.0.4) ? | Shadowbox Media Viewer (4.1) ? | AllVideos (by JoomlaWorks) (6.1.0) ? | AllVideos (by JoomlaWorks) (6.1.0) ? | Content - MooAccordion Show/Hide (i (1.0.4) ? | Content - Html5 Player (1.0) ? | Content - RokInjectModule (2.1.28) ? | RokBox (2.0.15) ? | Content - Load Form Maker (3.5.4) ? | RokPad (2.1.10) ? | plg_editors_codemirror (5.56.0) ? | plg_editors_tinymce (4.5.12) ? | Button - RokGallery (2.45) ? | Button - RokBox (2.0.15) ? | Button - RokCandy (2.0.4) ? |
Templates Discovered :: wrote:Templates :: Site :: beez3 (3.1.0) ? | rt_voxel_responsive (1.7) ? | protostar (1.0) ? |
Templates :: Admin :: hathor (3.0.0) ? | isis (1.0) ? |

betheart
Joomla! Apprentice
Joomla! Apprentice
Posts: 12
Joined: Sun Jul 26, 2020 9:24 pm

Re: Error restoring a Joomla site from an Akeeba backup on a newer PHP version

Post by betheart » Thu Jan 14, 2021 12:35 am

The FPA helped me find the error on my own ;-)
I had tech support enable mysqli_connect, and now all is well. Thanks!

User avatar
Webdongle
Joomla! Master
Joomla! Master
Posts: 39469
Joined: Sat Apr 05, 2008 9:58 pm

Re: Error restoring a Joomla site from an Akeeba backup on a newer PHP version

Post by Webdongle » Thu Jan 14, 2021 2:34 am

Btw
Your Joomla is not up to date.. also check the other missing php modules
http://www.weblinksonline.co.uk/
https://www.weblinksonline.co.uk/updating-joomla.html
"The definition of insanity is doing the same thing over and over again, but expecting different results": Albert Einstein.


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