2M file size limit. Cannot change? Topic is solved

[stuffdone]

I just installed new site and am installing packages.

One package is over 2MB and I cannot upload it. Problem is I have set a new php.ini even prior to starting the process. I always do that with new installs.

FileUpload is set for 20MB but Joomla still insists I am limited to 2MB.

( did double check php.ini and it is correct )

Have logged out. Closed browser and deleted cache etc.

When I log back in /install still has me locked at 2MB file size.

This is the user.ini

Code: Select all

display_errors = Off
max_execution_time = 30
max_input_time = 60
max_input_vars = 1000
memory_limit = 32M
post_max_size = 21M
session.gc_maxlifetime = 1440
session.save_path = "/var/cpanel/php/sessions/ea-php74"
upload_max_filesize = 20M
zlib.output_compression = On

This is php.ini as created by cPanel MultiPHP utility.

Code: Select all

allow_url_fopen = On
display_errors = Off
enable_dl = Off
file_uploads = On
max_execution_time = 30
max_input_time = 60
max_input_vars = 1000
memory_limit = 32M
post_max_size = 21M
session.gc_maxlifetime = 1440
session.save_path = "/var/cpanel/php/sessions/ea-php74"
upload_max_filesize = 20M
zlib.output_compression = On

[AMurray]

I just installed new site and am installing packages.

You installed Joomla itself without any issue concerning the file upload limit? You're now installing extensions but the problem has come up? Most Joomla install packages are anywhere from 10M upwards and extension packages would vary greatly (but probably not bigger than ~20M.)

What sort of hosting do you have shared, or VPS - do you need to restart the server? (or the Apache service)?

Is the *.ini file in the relevant folder where Joomla is installed - is it reading the correct file? The MultiPhp setting - can it be set for "all folders" or "specific folders" concerning PHP settings?

Could you please post the FPA report as directed in the red box above: https://forumpostassistant.github.io/docs/. This will tell us for sure, what your file upload limit is.

Make sure you also update the Post Size limit. Should be >= to the file upload limit (Maybe there's an issue with that as well).

[Off-topic] I note the memory limit (32M) is a bit low - should be 128M at least or 256M to be comfortable. You will likely run in to "memory limit exceeded" errors eventually.

[sozzled]

You installed Joomla itself without any issue concerning the file upload limit? You're now installing extensions but the problem has come up? Most Joomla install packages are anywhere from 10M upwards and extension packages would vary greatly (but probably not bigger than ~20M.)

This is quite possible. Most "out-of-the-box" self-hosted (e.g. WampServer-like) installations have the following "pre-set" PHP limits, such as

Code: Select all

Max. Upload Size = 2M
Max. POST Size: 8M

... and these things don't prevent installing J!.

However, these PHP settings (if unchanged) can affect updating J! or installing or updating J! extensions.

The best way to find out what PHP settings are in play with website is to use the Forum Post Assistant [FPA] tool.

[Maradona]

You installed Joomla itself without any issue concerning the file upload limit? You're now installing extensions but the problem has come up? Most Joomla install packages are anywhere from 10M upwards and extension packages would vary greatly (but probably not bigger than ~20M.)

I assumed the installation was using Softaculous. My cPanel default post_max_size is 2MB. I can still installed Joomla using Softaculous. I know this because I always forgot to change my post_max_size. I only changed it when I have to installed or upload anything larger than 2MB.

Luckily my hosting enable PHP Selector so I can easily changed this setting without touching php.ini file.

[AMurray]

AMurray wrote: ↑ Fri Apr 30, 2021 6:11 am
You installed Joomla itself without any issue concerning the file upload limit? You're now installing extensions but the problem has come up? Most Joomla install packages are anywhere from 10M upwards and extension packages would vary greatly (but probably not bigger than ~20M.)

This is quite possible. Most "out-of-the-box" self-hosted (e.g. WampServer-like) installations have the following "pre-set" PHP limits, such as

True, I didn't consider the fact a user would normally install Joomla first by FTP-ing the files to their live hosting, then running the installation (this wouldn't be affected by PHP file upload limit).

[sozzled]

I assumed the installation was using Softaculous. My cPanel default post_max_size is 2MB. I can still installed Joomla using Softaculous.

Yes, well we aren't discussing installing J!. We're discussing installing extensions after installing J!. Our views about scripted installations (e.g. Softaculous, Fantastico, "quick-installations", etc.) are well known. We don't use them.

Luckily my hosting enable PHP Selector so I can easily changed this setting without touching php.ini file.

I agree. That's what I use, too.

[stuffdone]

Same hosting service I have used for ten years. I've entered my 26th year web service.

Same server that has every one of my Joomla sites. Nothing has changed in this regard. I install new Jooma sites on a regular basis always use same procedures.

1. Add the account in WHM
2. Create database in cPanel
3. Set php.ini for upload size
4. Use file manager to upload the Joomla package
5. Extract
6. Run install from browser
7. Install the basic packages such as backup, editor etc.
8. Make a backup of the initial site
9. Add any additional extensions as needed.

The only thing that is different in this case is that I am using the http://IP/~account name as the domain transfer won't complete for a few days.

That has not impacted anything else and don't see why that could have any affect on the effect of the .ini file.

It is late today I will follow up in the morning with a dump of data here.

Thanks

Not once have I ever had to ask to have the server restarted in all this time.

[sozzled]

[stuffdone]

Just as a note. I have never used the installers that are provided in cPanel.

I always download most recent package from Joomla, upload and do a manual install from that.

cPanel installers almost never up to date ...I just ignore them.

[Webdongle]

Content >>> Media >>> Options

media options 01.png

or
Upload the extension zip /tmp and install from folder
or
Create a folder in /tmp, unpack the extension zip and upload the files to the new folder then install from folder.
You could also activate the 'install from web' plugin and install the extension from there.

[stuffdone]

Thank you.

That does not solve the riddle or the problem of why Joomla won't accept server settings for file size limits.

Not seeking work around because I know I can do it the "hard way". Interested in actually solving the problem of file size limits.

[Webdongle]

fpa then please

[stuffdone]

Did that.

It vanished?

I will upload FPA again and hope it does not vanish but I uploaded it in reply hours ago but it is gone!

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[Webdongle]

If the sever uses the modified date not the created date (the date it was uploaded to the server) then the date will be 'old' and fpa-en.php will self delete.

viewtopic.php?t=983903&p=3621668

Comment out line 97 solved the problem

[stuffdone]

Line 97 of what?

[sozzled]

I think @Webdongle was referring to line 97 of fpa-en.php but it's probably irrelevant in the circumstances. You've posted your FPA report. The FPA didn't "self-delete" on execution.

The FPA report says that Max. Upload Size = 20M (not 21M as you thought your php.ini settings contained). So the mystery continues. I can only guess that there's something strange because you're using a temporary domain (i.e. http://IP/~account) and the .htaccess file isn't honoured ... maybe Maybe try renaming the .htaccess file to something else, disable the SEF settings, then try the extension installation again?

It's a mystery. I am not familiar with hosting a webserver environment like yours.

[Webdongle]

Ah, missed that about temp domain. Things happen strange with those. In another 12 hours or so you can use your main Domain. Metniks all will work as expected then.

[stuffdone]

I think @Webdongle was referring to line 97 of fpa-en.php but it's probably irrelevant in the circumstances. You've posted your FPA report. The FPA didn't "self-delete" on execution.

I think he was confused. Did not mean the FPA script vanished I ment that I had posted the FPA here and it vanished from this forum. LOL

I will wait for the domain transfer to complete and hope that resolves it.

Thank you !

[sozzled]

Meanwhile, three weeks later, has the domain been transferred and has this resolved matters?

[stuffdone]

Meanwhile, three weeks later, has the domain been transferred and has this resolved matters?

Sorry got busy forgot to update post. It took WIX almost two weeks to finish the transfer but then all is well. It appears that Joomla won't recognize php.ini settings unless the actual domain name is functional.

Thanks for all the input !

[AMurray]

Who or what is "WIX" ? (beyond it being one of those online website creator services, I didn't know they were a "standard" web host).

I don't know if the recognition of the php.ini file is has anything to do with *Joomla* specifically; php.ini is a web server file not a Joomla file.

[stuffdone]

Who or what is "WIX" ? (beyond it being one of those online website creator services, I didn't know they were a "standard" web host).

I don't know if the recognition of the php.ini file is has anything to do with *Joomla* specifically; php.ini is a web server file not a Joomla file.

Yes WIX is a DIY web service and customer registered domain there.

Someone else will have to explain why I was locked into 2MB when php.ini was set to 20MB. That was the whole point of the topic. As soon as the domain was finally transferred the problem vanished with nothing else being touched. So yes for some reason Joomla refused to accept the server's PHP config until that point. I could access the installation etc. I could upload files via file manager but when trying to install a package via Joomla the 2M limit was like a brick wall.

I have no clue why.

[Webdongle]

It was not Joomla it was the server

[stuffdone]

It was not Joomla it was the server

Server didn't care what size file I uploaded only Joomla prevented that.

I uploaded the install file and others all larger than 2MB via cPanel file manager.

Only Joomla install option specifically displayed a 2MB limit.

Anyway. Once domain finally transferred problem vanished. Topic closed.

[Webdongle]

The fact that Joomla was the same when the upload didn't work and when it did then it was because of the temp url while your Domain propagated shows it was the paths the server used and not Joomla.

[leolam]

With all respect but

It appears that Joomla won't recognize php.ini settings unless the actual domain name is functional.

is completely incorrect. IP/~username will fully function and has no influence whatsoever on Joomla since it is an Apache User setting so a server setting. The only thing that does not work on IP/username is SEF since mod_rewrite is not working under that Apache directive.

So this has been an issue with (cheap) hosting...

Leo