Can't access Admin Panel 403 Topic is solved

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reverse71
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Posts: 5
Joined: Thu Jul 12, 2018 12:26 pm

Can't access Admin Panel 403

Post by reverse71 » Thu Jul 12, 2018 12:39 pm

Hey guys,

i changed require https for Admins in the general configurations, without any knowledge about what steps i should have taken beforehand. Upon saving i was faced with a 403 Access forbidden page, when i then tried to access the Admin panel i couldnt because of too many redirects. I changed some stuff and now i consistently get a 403 error. The login seems to work on the frontent.
What i have tried to fix it:
loging in and out
removing/renaming .htaccess and adding some fixes found in this forum
clearing the Cache (both of administrators and the mainsite)
changing ssl settings in configuration.php to "$force_SSL='0'"
Checking the permissions (which are 644 for files like the configuration and .htaccess and 755 for everything else)

would there be a way to simply reinstall the site without much of a hassle or losing any data?
Thanks for your help in advance!\
the site in question is:
http://www.chemie-uni-sb.de/
http://www.chemie-uni-sb.de/administrator/
Last edited by imanickam on Sat Jul 28, 2018 2:53 pm, edited 1 time in total.
Reason: Marked as Solved

reverse71
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Joomla! Apprentice
Posts: 5
Joined: Thu Jul 12, 2018 12:26 pm

Re: Can't access Admin Panel 403

Post by reverse71 » Thu Jul 12, 2018 3:17 pm

Here the needed forum post assistant output:
Problem Description :: Forum Post Assistant (v1.4.3 (Frosty)) : 12th July 2018 wrote:Cant access admin panel
Log/Error Message :: Forum Post Assistant (v1.4.3 (Frosty)) : 12th July 2018 wrote:403 forbidden
Log/Error Message :: Forum Post Assistant (v1.4.3 (Frosty)) : 12th July 2018 wrote:none
Actions Taken To Resolve by Forum Post Assistant (v1.4.3 (Frosty)) 12th July 2018 wrote:loging in and out
removing/renaming .htaccess and adding some fixes found in this forum
clearing the Cache (both of administrators and the mainsite)
changing ssl settings in configuration.php to "$force_SSL='0'"
Checking the permissions (which are 644 for files like the configuration and .htaccess and 755 for everything else)
Forum Post Assistant (v1.4.3 (Frosty)) : 12th July 2018 wrote:
Basic Environment :: wrote:Joomla! Instance :: Joomla! 3.8.10-Stable (Amani) 26-June-2018
Joomla! Platform :: Joomla Platform 13.1.0-Stable (Curiosity) 24-Apr-2013
Joomla! Configured :: Yes | Writable (644) | Owner: --protected-- . (uid: 1/gid: 1) | Group: --protected-- (gid: 1) | Valid For: 3.8
Configuration Options :: Offline: 0 | SEF: 1 | SEF Suffix: 0 | SEF ReWrite: 1 | .htaccess/web.config: Yes | GZip: 1 | Cache: 1 | CacheTime: 15 | CacheHandler: file | CachePlatformPrefix: 0 | FTP Layer: 0 | Proxy: 0 | LiveSite: | Session lifetime: 15 | Session handler: database | Shared sessions: 0 | SSL: 1 | Error Reporting: maximum | Site Debug: 0 | Language Debug: 0 | Default Access: 1 | Unicode Slugs: 0 | dbConnection Type: mysqli | PHP Supports J! 3.8.10: Yes | Database Credentials Present: Yes |

Host Configuration :: OS: Linux | OS Version: 3.13.0-151-generic | Technology: x86_64 | Web Server: Apache | Encoding: gzip, deflate | Doc Root: --protected-- | System TMP Writable: Yes | Free Disk Space : 232.48 GiB |

PHP Configuration :: Version: 7.1.11-nmm1 | PHP API: fpm-fcgi | Session Path Writable: Yes | Display Errors: 1 | Error Reporting: 22519 | Log Errors To: | Last Known Error: | Register Globals: | Magic Quotes: | Safe Mode: | Open Base: | Uploads: 1 | Max. Upload Size: 200M | Max. POST Size: 200M | Max. Input Time: 60 | Max. Execution Time: 30 | Memory Limit: 128M

Database Configuration :: Version: 5.6.38-nmm1-log (Client:mysqlnd 5.0.12-dev - 20150407 - $Id: b396954eeb2d1d9ed7902b8bae237b287f21ad9e $) | Host: --protected-- (--protected--) | Localhost: Yes | Collation: latin1_swedish_ci (Character Set: latin1) | Database Size: 7.88 MiB | #of Tables:  75
Detailed Environment :: wrote:PHP Extensions :: Core (7.1.11-nmm1) | date (7.1.11-nmm1) | libxml (7.1.11-nmm1) | openssl (7.1.11-nmm1) | pcre (7.1.11-nmm1) | zlib (7.1.11-nmm1) | bcmath (7.1.11-nmm1) | bz2 (7.1.11-nmm1) | calendar (7.1.11-nmm1) | ctype (7.1.11-nmm1) | dom (20031129) | hash (1.0) | filter (7.1.11-nmm1) | ftp (7.1.11-nmm1) | gettext (7.1.11-nmm1) | SPL (7.1.11-nmm1) | iconv (7.1.11-nmm1) | json (1.5.0) | mbstring (7.1.11-nmm1) | posix (7.1.11-nmm1) | Reflection (7.1.11-nmm1) | session (7.1.11-nmm1) | standard (7.1.11-nmm1) | shmop (7.1.11-nmm1) | SimpleXML (7.1.11-nmm1) | soap (7.1.11-nmm1) | exif (1.4 $Id: 8bdc0c8f27c2c9dd1f7551f1f9fe3ab57a06a4b1 $) | sysvsem (7.1.11-nmm1) | sysvshm (7.1.11-nmm1) | tokenizer (7.1.11-nmm1) | wddx (7.1.11-nmm1) | xml (7.1.11-nmm1) | xmlreader (7.1.11-nmm1) | xmlwriter (7.1.11-nmm1) | zip (1.13.5) | cgi-fcgi () | propro (2.0.1) | raphf (2.0.0RC1) | http (3.1.0RC1) | mysqlnd (mysqlnd 5.0.12-dev - 20150407 - $Id: b396954eeb2d1d9ed7902b8bae237b287f21ad9e $) | PDO (7.1.11-nmm1) | curl (7.1.11-nmm1) | dba (7.1.11-nmm1) | fileinfo (1.0.5) | gd (7.1.11-nmm1) | gender (1.1.0) | gmp (7.1.11-nmm1) | htscanner (1.0.1) | imagick (3.4.3RC1) | imap (7.1.11-nmm1) | interbase (7.1.11-nmm1) | intl (1.1.0) | ldap (7.1.11-nmm1) | mailparse (3.0.2) | mcrypt (7.1.11-nmm1) | mongodb (1.2.0) | mysqli (7.1.11-nmm1) | OAuth (2.0.2) | odbc (7.1.11-nmm1) | pdo_dblib (7.1.11-nmm1) | pdo_mysql (7.1.11-nmm1) | PDO_ODBC (7.1.11-nmm1) | pdo_pgsql (7.1.11-nmm1) | pdo_sqlite (7.1.11-nmm1) | pgsql (7.1.11-nmm1) | Phar (2.0.2) | pspell (7.1.11-nmm1) | recode (7.1.11-nmm1) | sqlite3 (7.1.11-nmm1) | tidy (7.1.11-nmm1) | xsl (7.1.11-nmm1) | ionCube Loader () | Zend Engine (3.1.0) |
Potential Missing Extensions ::

Switch User Environment (Experimental) :: PHP CGI: No | Server SU: No | PHP SU: No | Custom SU (LiteSpeed/Cloud/Grid): Yes
Potential Ownership Issues: No
Folder Permissions :: wrote:Core Folders :: images/ (755) | components/ (755) | modules/ (755) | plugins/ (755) | language/ (755) | templates/ (755) | cache/ (777) | logs/ (700) | tmp/ (755) | administrator/components/ (755) | administrator/modules/ (755) | administrator/language/ (755) | administrator/templates/ (755) | administrator/logs/ (---) |

Elevated Permissions (First 10) :: administrator/language/de-DE/ (777) | attachments/ (775) | bestellsystem/ (777) | bestellsystem/pdfs/ (777) | cache/ (777) | images/GLS/ (777) | images/M_images/ (777) | images/sitzungsprotokolle/ (777) | images/smilies/ (777) | images/stories/ (777) |
Database Information :: wrote:Database statistics :: Uptime: 1170584 | Threads: 3 | Questions: 31146928 | Slow queries: 96 | Opens: 588828 | Flush tables: 1 | Open tables: 1024 | Queries per second avg: 26.608 |
Extensions Discovered :: wrote:Components :: SITE ::
Core :: com_mailto (3.0.0) 1 | com_wrapper (3.0.0) 1 |
3rd Party:: WF_PRINT_TITLE (2.6.31) 1 | WF_EMOTIONS_TITLE (2.6.31) 1 | WF_VISUALBLOCKS_TITLE (2.6.31) 1 | WF_STYLESELECT_TITLE (2.6.31) 1 | WF_FONTCOLOR_TITLE (2.6.31) 1 | WF_FORMATSELECT_TITLE (2.6.31) 1 | WF_PREVIEW_TITLE (2.6.31) 1 | WF_AUTOSAVE_TITLE (2.6.31) 1 | WF_INLINEPOPUPS_TITLE (2.6.31) 1 | WF_ARTICLE_TITLE (2.6.31) 1 | WF_DIRECTIONALITY_TITLE (2.6.31) 1 | WF_FONTSELECT_TITLE (2.6.31) 1 | WF_XHTMLXTRAS_TITLE (2.6.31) 1 | WF_LISTS_TITLE (2.6.31) 1 | WF_BROWSER_TITLE (2.6.31) 1 | WF_TEXTCASE_TITLE (2.6.31) 1 | WF_NONBREAKING_TITLE (2.6.31) 1 | WF_CHARMAP_TITLE (2.6.31) 1 | WF_MEDIA_TITLE (2.6.31) 1 | WF_SOURCE_TITLE (2.6.31) 1 | WF_STYLE_TITLE (2.6.31) 1 | WF_CONTEXTMENU_TITLE (2.6.31) 1 | WF_VISUALCHARS_TITLE (2.6.31) 1 | WF_CLIPBOARD_TITLE (2.6.31) 1 | WF_CLEANUP_TITLE (2.6.31) 1 | WF_IMGMANAGER_TITLE (2.6.31) 1 | WF_LINK_TITLE (2.6.31) 1 | WF_HR_TITLE (2.6.31) 1 | WF_FONTSIZESELECT_TITLE (2.6.31) 1 | WF_KITCHENSINK_TITLE (2.6.31) 1 | WF_TABLE_TITLE (2.6.31) 1 | WF_FULLSCREEN_TITLE (2.6.31) 1 | WF_ANCHOR_TITLE (2.6.31) 1 | WF_SEARCHREPLACE_TITLE (2.6.31) 1 | WF_LAYER_TITLE (2.6.31) 1 | WF_SPELLCHECKER_TITLE (2.6.31) 1 | WF_POPUPS_WINDOW_TITLE (2.6.31) 1 | WF_POPUPS_JCEMEDIABOX_TITLE (2.6.31) 1 | WF_FILESYSTEM_JOOMLA_TITLE (2.6.31) 1 | WF_LINK_SEARCH_TITLE (2.6.31) 1 | WF_AGGREGATOR_DAILYMOTION_TITL (2.6.31) 1 | WF_AGGREGATOR_[youtube]_TITLE (2.6.31) 1 | WF_AGGREGATOR_VIMEO_TITLE (2.6.31) 1 | WF_AGGREGATOR_VINE_TITLE (2.6.31) 1 | WF_LINKS_JOOMLALINKS_TITLE (2.6.31) 1 |

Components :: ADMIN ::
Core :: com_installer (3.0.0) 1 | com_cache (3.0.0) 1 | com_newsfeeds (3.0.0) 1 | com_search (3.0.0) 1 | com_contenthistory (3.2.0) 1 | com_associations (3.7.0) 1 | com_finder (3.0.0) 1 | com_modules (3.0.0) 1 | com_tags (3.1.0) 1 | com_categories (3.0.0) 1 | com_ajax (3.2.0) 1 | com_joomlaupdate (3.6.2) 1 | com_menus (3.0.0) 1 | com_media (3.0.0) 1 | com_checkin (3.0.0) 1 | com_plugins (3.0.0) 1 | com_admin (3.0.0) 1 | com_languages (3.0.0) 1 | com_weblinks (3.6.0) 1 | com_fields (3.7.0) 1 | com_templates (3.0.0) 1 | com_config (3.0.0) 1 | com_content (3.0.0) 1 | com_banners (3.0.0) 1 | com_login (3.0.0) 1 | com_cpanel (3.0.0) 1 | com_users (3.0.0) 1 | com_postinstall (3.2.0) 1 | com_redirect (3.0.0) 1 | com_messages (3.0.0) 1 |
3rd Party:: PKG_CUSTOMRECAPTCHA (2.0.1) 1 | com_attachments (3.2.6) 1 | COM_JCE (2.6.31) 1 |

Modules :: SITE ::
Core :: mod_custom (3.0.0) 1 | mod_footer (3.0.0) 1 | mod_stats (3.0.0) 1 | mod_menu (3.0.0) 1 | mod_articles_archive (3.0.0) 1 | mod_users_latest (3.0.0) 1 | mod_articles_popular (3.0.0) 1 | mod_wrapper (3.0.0) 1 | mod_login (3.0.0) 1 | mod_syndicate (3.0.0) 1 | mod_search (3.0.0) 1 | mod_articles_categories (3.0.0) 1 | mod_whosonline (3.0.0) 1 | mod_feed (3.0.0) 1 | mod_articles_category (3.0.0) 1 | mod_articles_latest (3.0.0) 1 | mod_random_image (3.0.0) 1 | mod_articles_news (3.0.0) 1 | mod_weblinks (3.6.0) 1 | mod_breadcrumbs (3.0.0) 1 | mod_finder (3.0.0) 1 | mod_tags_similar (3.1.0) 1 | mod_languages (3.5.0) 1 | mod_related_items (3.0.0) 1 | mod_banners (3.0.0) 1 | mod_tags_popular (3.1.0) 1 |
3rd Party:: Zen Tools (1.14.6) 1 | Perfect Facebook Like Box Side (1.0.5) 1 |

Modules :: ADMIN ::
Core :: mod_multilangstatus (3.0.0) 1 | mod_sampledata (3.8.0) 1 | mod_custom (3.0.0) 1 | mod_menu (3.0.0) 1 | mod_popular (3.0.0) 1 | mod_status (3.0.0) 1 | mod_submenu (3.0.0) 1 | mod_stats_admin (3.0.0) 1 | mod_toolbar (3.0.0) 1 | mod_login (3.0.0) 1 | mod_version (3.0.0) 1 | mod_feed (3.0.0) 1 | mod_title (3.0.0) 1 | mod_latest (3.0.0) 1 | mod_logged (3.0.0) 1 | mod_quickicon (3.0.0) 1 |
3rd Party::

Plugins :: SITE ::
Core :: plg_fields_checkboxes (3.7.0) 1 | plg_fields_url (3.7.0) 1 | plg_fields_editor (3.7.0) 1 | plg_fields_radio (3.7.0) 1 | plg_fields_color (3.7.0) 1 | plg_fields_usergrouplist (3.7.0) 1 | plg_fields_sql (3.7.0) 1 | plg_fields_text (3.7.0) 1 | plg_fields_list (3.7.0) 1 | plg_fields_calendar (3.7.0) 1 | plg_fields_imagelist (3.7.0) 1 | plg_fields_media (3.7.0) 1 | plg_fields_integer (3.7.0) 1 | plg_fields_textarea (3.7.0) 1 | plg_fields_user (3.7.0) 1 | plg_system_stats (3.5.0) 1 | plg_system_cache (3.0.0) 0 | plg_system_fields (3.7.0) 1 | plg_system_logout (3.0.0) 1 | plg_system_updatenotification (3.5.0) 1 | plg_system_remember (3.0.0) 1 | plg_system_p3p (3.0.0) 1 | plg_system_languagefilter (3.0.0) 0 | plg_system_sessiongc (3.8.6) 1 | plg_system_log (3.0.0) 1 | plg_system_sef (3.0.0) 1 | plg_system_languagecode (3.0.0) 0 | plg_system_debug (3.0.0) 1 | plg_system_highlight (3.0.0) 1 | plg_system_redirect (3.0.0) 1 | plg_editors-xtd_fields (3.7.0) 1 | plg_editors-xtd_menu (3.7.0) 1 | plg_editors-xtd_module (3.5.0) 1 | plg_editors-xtd_readmore (3.0.0) 1 | plg_editors-xtd_article (3.0.0) 1 | plg_editors-xtd_image (3.0.0) 1 | plg_editors-xtd_pagebreak (3.0.0) 1 | plg_search_weblinks (3.6.0) 1 | plg_search_contacts (3.0.0) 1 | plg_search_content (3.0.0) 1 | plg_search_newsfeeds (3.0.0) 1 | plg_search_tags (3.0.0) 0 | plg_search_categories (3.0.0) 1 | plg_finder_weblinks (3.6.0) 1 | plg_finder_contacts (3.0.0) 1 | plg_finder_content (3.0.0) 1 | plg_finder_newsfeeds (3.0.0) 1 | plg_finder_tags (3.0.0) 1 | plg_finder_categories (3.0.0) 1 | plg_content_joomla (3.0.0) 1 | plg_content_fields (3.7.0) 1 | plg_content_geshi (2.5.0) 0 | plg_content_emailcloak (3.0.0) 1 | plg_content_finder (3.0.0) 0 | plg_content_vote (3.0.0) 1 | plg_content_pagenavigation (3.0.0) 1 | plg_content_loadmodule (3.0.0) 1 | plg_content_pagebreak (3.0.0) 1 | plg_extension_joomla (3.0.0) 1 | plg_authentication_joomla (3.0.0) 1 | plg_authentication_ldap (3.0.0) 0 | plg_authentication_gmail (3.0.0) 0 | plg_authentication_cookie (3.0.0) 1 | plg_twofactorauth_yubikey (3.2.0) 0 | plg_twofactorauth_totp (3.2.0) 0 | PLG_INSTALLER_FOLDERINSTALLER (3.6.0) 1 | plg_installer_packageinstaller (3.6.0) 1 | plg_installer_webinstaller (1.1.1) 1 | PLG_INSTALLER_URLINSTALLER (3.6.0) 1 | plg_user_joomla (3.0.0) 1 | plg_user_profile (3.0.0) 0 | plg_user_contactcreator (3.0.0) 0 | plg_quickicon_joomlaupdate (3.0.0) 1 | plg_quickicon_phpversioncheck (3.7.0) 1 | plg_quickicon_extensionupdate (3.0.0) 1 |
3rd Party:: plg_editors_jce (2.6.31) 1 | plg_editors_tinymce (4.5.8) 1 | plg_editors_codemirror (5.38.0) 1 | plg_fields_mediajce (2.6.31) 1 | plg_system_show_attachments_in (3.2.6) 1 | plg_system_jce (2.6.31) 1 | plg_editors-xtd_insert_attachm (3.2.6) 1 | plg_editors-xtd_add_attachment (3.2.6) 1 | plg_attachments_for_content (3.2.6) 1 | plg_attachments_plugin_framewo (3.2.6) 1 | plg_search_attachments (3.2.6) 1 | plg_captcha_customrecaptcha (2.0.1) 1 | Content - Facebook-Twitter-Goo (2.7) 1 | plg_content_jce (2.6.31) 1 | plg_content_attachments (3.2.6) 1 | plg_extension_jce (2.6.31) 1 | plg_installer_jce (2.6.31) 1 | plg_quickicon_jce (2.6.31) 1 | plg_quickicon_attachments (3.2.6) 1 |
Templates Discovered :: wrote:Templates :: SITE :: RedEvo Aphelion (1.2.3) 1 | atomic (2.5.0) 1 | protostar (1.0) 1 | beez_20 (2.5.0) 1 | beez5 (2.5.0) 1 | beez3 (3.1.0) 1 |
Templates :: ADMIN :: hathor (3.0.0) 1 | isis (1.0) 1 | bluestork (2.5.0) 1 |

reverse71
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Posts: 5
Joined: Thu Jul 12, 2018 12:26 pm

Re: Can't access Admin Panel 403

Post by reverse71 » Thu Jul 12, 2018 3:20 pm

delete me

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AMurray
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Posts: 3907
Joined: Sat Feb 13, 2010 7:35 am
Location: Australia

Re: Can't access Admin Panel 403

Post by AMurray » Sun Jul 15, 2018 9:57 pm

Your issue is resolved?

(Post will not be deleted; it will be more useful if you posted your resolution if the problem is fixed).
Regards,
--------------------------------------------------------------
A Murray
Millennium Falcon - it's the ship that made the Kessel run in less than 12 parsecs! The fastest hunk of junk in the galaxy.

reverse71
Joomla! Apprentice
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Posts: 5
Joined: Thu Jul 12, 2018 12:26 pm

Re: Can't access Admin Panel 403

Post by reverse71 » Mon Jul 16, 2018 10:33 am

No, the issue still persists. I just posted the FPA information twice.

reverse71
Joomla! Apprentice
Joomla! Apprentice
Posts: 5
Joined: Thu Jul 12, 2018 12:26 pm

Re: Can't access Admin Panel 403

Post by reverse71 » Sat Jul 28, 2018 10:26 am

Solved, i just tried turning on and off force_ssl in the config.php several times and it somehow magically worked.

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Per Yngve Berg
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Posts: 24806
Joined: Mon Oct 27, 2008 9:27 pm
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Re: Can't access Admin Panel 403

Post by Per Yngve Berg » Sat Jul 28, 2018 11:29 am

You have to correct the folders with 777 permission. Should be 755.


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