front-end sessions are not automatically closed

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kmchen
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front-end sessions are not automatically closed

Post by kmchen » Fri May 24, 2019 2:16 pm

On an old website in production upgraded to 3.8.13 I discover that front-end sessions are not automatically closed after the time limit defined in global configuration elapsed.

I don't want to upgrade that website to 3.9 now cause it raises many more bugs. So I installed a completely pure fresh joomla3.8.11 install on a local server without any 3rd party installed and the orginal module login and set Session_lifetime to 1mn.

Same behavior as described in that closed topic https://github.com/joomla/joomla-cms/issues/18040

In control panel I see logged users constantly updated to the current time every minute as I refresh the page.

Now How can one manage sessions to automaticaly be closed as expected on that Joomla version ?

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paulala
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Re: front-end sessions are not automatically closed

Post by paulala » Fri May 24, 2019 3:14 pm

can you see what traffic the users are sending to constantly zero their idle time?
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Re: front-end sessions are not automatically closed

Post by kmchen » Fri May 24, 2019 7:23 pm

1 user without traffic on front end
Constant refresh in back end

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Re: front-end sessions are not automatically closed

Post by kmchen » Wed May 29, 2019 6:02 am

Does any body can confirm that behavior ?

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Re: front-end sessions are not automatically closed

Post by sozzled » Wed May 29, 2019 8:39 am

kmchen wrote:
Fri May 24, 2019 2:16 pm
I don't want to upgrade that website to 3.9 now cause it raises many more bugs.
Who says? Where is your evidence? Please provide proof that updating to J! 3.9.6 will "raise many more bugs".

From the sounds of things, your website already has problems.

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Re: front-end sessions are not automatically closed

Post by AMurray » Wed May 29, 2019 8:54 am

Not upgrading from a buggy version will give you the problems. The project relies on volunteers to test Joomla beta releases, so feel free to volunteer ;).

Try 3.9.6 on your localhost, does the same issue occur? If not, problem solved?
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Re: front-end sessions are not automatically closed

Post by kmchen » Thu May 30, 2019 6:53 am

The upgrade to 3.9.6 I did on localhost raised obscure bugs that I didn't have time to analyse now so I had to downgrade in urgency. But I will be a volunteer tester as soon as possible as I already raised bugs in the past.

But now I needed a quick solution to face to users login problems in special circumstances that I did not succeed to reproduce myself. These problems seem related to unclosed front end sessions. A customer complained that he had to reset his passwords every weeks to access the website.
He helped me to find a solution and it seems that manually erasing expired sessions with sessionMetadataGc.php solves the problem. I implemented that in a hourly cron job and have to wait the end of week to confirm the solution works definitely.

Thanks for your support

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Re: front-end sessions are not automatically closed

Post by sozzled » Thu May 30, 2019 7:02 am

When you are serious about wanting help with your problem ...

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... we can't "quick fix" this for you, sorry. :pop
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Re: front-end sessions are not automatically closed

Post by Per Yngve Berg » Thu May 30, 2019 7:08 am

Do you use database as session handler?

Switch to php. That requires Joomla 3.9 and php 7.x
A cron job should run on the server to clean up the session folder.
This is more effective than the database.

The algorithm to clean the session table in the database have been changed in 3.8, 3.9. It no longer clean for every access to the site.

Check that the save.session.path is writeable on the server. Contact you host if not.

Post the FPA report and we can pinpoint the mis-configurations on the server for you.

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Re: front-end sessions are not automatically closed

Post by kmchen » Thu May 30, 2019 7:54 am

Do not understand the sozed pink message. No explanations, no link...

Thanks Per for your reply. The prod server is currently still on Debian 8/ php5.6 so Joomla 3.9 not possible.

Yes I started a cron job every hour to clean sessions. I never had to do that in previous Joomla versions.

It was switched on php but I came back to database session to follow what was happening.

What FPA report is ?

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Re: front-end sessions are not automatically closed

Post by sozzled » Thu May 30, 2019 7:57 am

@kmchen: have a look at the top of this page and you will see the pink area that shows you where to find the information about the Forum Post Assistant (FPA) report tool. Or read the instructions here: viewtopic.php?f=806&t=969442

J! 3.9 will [probably] run on PHP 5.6.

As @Per wrote, if you were using PHP 7—and you are not using PHP 7 from the sounds of thing—and you are using "Database" for session management then you will probably have problems. Sorry. Sounds like the best approach would be to use PHP 7.2 (or higher), doesn't it?
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Re: front-end sessions are not automatically closed

Post by kmchen » Thu May 30, 2019 2:33 pm

OK. Downloading, installing, reading documentation, executing and finally get that:
Forum Post Assistant (v1.4.8 (koine)) : 30th May 2019 wrote:
Basic Environment :: wrote:Joomla! Instance :: Joomla! 3.8.13-Stable (Amani) 9-October-2018
Joomla! Platform :: Joomla Platform 13.1.0-Stable (Curiosity) 24-Apr-2013
Joomla! Configured :: Yes | Read-Only (444) | Owner: --protected-- . (uid: 1/gid: 1) | Group: --protected-- (gid: 1) | Valid For: 3.8
Configuration Options :: Offline: false | SEF: false | SEF Suffix: false | SEF ReWrite: false | .htaccess/web.config: Yes | GZip: false | Cache: false | CacheTime: 1 | CacheHandler: file | CachePlatformPrefix: false | FTP Layer: false | Proxy: false | LiveSite: | Session lifetime: 1 | Session handler: database | Shared sessions: false | SSL: 0 | Error Reporting: default | Site Debug: false | Language Debug: false | Default Access: 1 | Unicode Slugs: false | dbConnection Type: mysqli | PHP Supports J! 3.8.13: Yes | Database Supports J! 3.8.13: Yes | Database Credentials Present: Yes |

Host Configuration :: OS: Linux | OS Version: 4.9.0-9-amd64 | Technology: x86_64 | Web Server: Apache/2.4.37 (Debian) | Encoding: gzip, deflate | Doc Root: --protected-- | System TMP Writable: Yes | Free Disk Space : 169.53 GiB |

PHP Configuration :: Version: 5.6.33-0+deb8u1 | PHP API: fpm-fcgi | Session Path Writable: Yes | Display Errors: 1 | Error Reporting: 7 | Log Errors To: /var/log/apache2/error.log | Last Known Error: | Register Globals: | Magic Quotes: | Safe Mode: | Open Base: | Uploads: 1 | Max. Upload Size: 32M | Max. POST Size: 32M | Max. Input Time: 60 | Max. Execution Time: 3600 | Memory Limit: 128M

Database Configuration :: Version: 5.5.5-10.1.37-MariaDB-0+deb9u1 (Client:mysqlnd 5.0.11-dev - 20120503 - $Id: 76b08b24596e12d4553bd41fc93cccd5bac2fe7a $) | Host: --protected-- (--protected--) | default Collation: utf8_general_ci (default Character Set: utf8) | Database Size: 396.62 MiB | #of Tables: 149
Detailed Environment :: wrote:PHP Extensions :: Core (5.6.33-0+deb8u1) | date (5.6.33-0+deb8u1) | ereg () | libxml () | openssl () | pcre () | zlib (2.0) | bcmath () | bz2 () | calendar () | ctype () | dba () | dom (20031129) | hash (1.0) | fileinfo (1.0.5) | filter (0.11.0) | ftp () | gettext () | SPL (0.2) | iconv () | mbstring () | session () | posix () | Reflection ($Id: 5f15287237d5f78d75b19c26915aa7bd83dee8b8 $) | standard (5.6.33-0+deb8u1) | shmop () | SimpleXML (0.1) | soap () | sockets () | Phar (2.0.2) | exif (1.4 $Id: 1c8772f76be691b7b3f77ca31eb788a2abbcefe5 $) | sysvmsg () | sysvsem () | sysvshm () | tokenizer (0.1) | wddx () | xml () | xmlreader (0.1) | xmlwriter (0.1) | zip (1.12.5) | cgi-fcgi () | mysqlnd (mysqlnd 5.0.11-dev - 20120503 - $Id: 76b08b24596e12d4553bd41fc93cccd5bac2fe7a $) | PDO (1.0.4dev) | gd () | imap () | intl (1.1.0) | json (1.3.6) | mcrypt () | memcached (2.2.0) | mysql (1.0) | mysqli (0.1) | pdo_mysql (1.0.2) | pdo_pgsql (1.0.2) | pdo_sqlite (1.0.1) | pgsql () | pspell () | readline (5.6.33-0+deb8u1) | recode () | snmp (0.1) | sqlite3 (0.7-dev) | tidy (2.0) | xmlrpc (0.51) | xsl (0.1) | mhash () | Zend OPcache (7.0.6-devFE) | xdebug (2.4.0) | Zend Engine (2.6.0) |
Potential Missing Extensions :: curl |
Disabled Functions :: pcntl_alarm | pcntl_fork | pcntl_waitpid | pcntl_wait | pcntl_wifexited | pcntl_wifstopped | pcntl_wifsignaled | pcntl_wexitstatus | pcntl_wtermsig | pcntl_wstopsig | pcntl_signal | pcntl_signal_dispatch | pcntl_get_last_error | pcntl_strerror | pcntl_sigprocmask | pcntl_sigwaitinfo | pcntl_sigtimedwait | pcntl_exec | pcntl_getpriority | pcntl_setpriority | |

Switch User Environment (Experimental) :: PHP CGI: No | Server SU: No | PHP SU: No | Custom SU (LiteSpeed/Cloud/Grid): Yes
Potential Ownership Issues: No
Folder Permissions :: wrote:Core Folders :: images/ (755) | components/ (755) | modules/ (755) | plugins/ (755) | language/ (755) | templates/ (755) | cache/ (755) | logs/ (775) | tmp/ (755) | administrator/components/ (755) | administrator/modules/ (755) | administrator/language/ (755) | administrator/templates/ (755) | administrator/logs/ (---) |

Elevated Permissions (First 10) :: .git/ (775) | .git/hooks/ (775) | .git/info/ (775) | .git/logs/ (775) | .git/logs/refs/ (775) | .git/logs/refs/heads/ (775) | .git/refs/ (775) | .git/refs/heads/ (775) | .settings/ (775) | deploiement/ (775) |
Database Information :: wrote:Database statistics :: Uptime: 586850 | Threads: 2 | Questions: 114499 | Slow queries: 0 | Opens: 483 | Flush tables: 1 | Open tables: 423 | Queries per second avg: 0.195 |
Extensions Discovered :: wrote:Components :: SITE ::
Core :: com_wrapper (3.0.0) 1 | com_mailto (3.0.0) 1 |
3rd Party:: GED (1.0.0) 1 | WF_POPUPS_WINDOW_TITLE (2.6.15) ? | WF_POPUPS_JCEMEDIABOX_TITLE (2.6.15) ? | WF_AGGREGATOR_VINE_TITLE (2.6.15) ? | WF_AGGREGATOR_[youtube]_TITLE (2.6.15) ? | WF_AGGREGATOR_DAILYMOTION_TITLE (2.6.15) ? | WF_AGGREGATOR_VIMEO_TITLE (2.6.15) ? | WF_LINKS_JOOMLALINKS_TITLE (2.6.15) ? | WF_FILESYSTEM_JOOMLA_TITLE (2.6.15) ? | WF_LINK_SEARCH_TITLE (2.6.15) ? | WF_ARTICLE_TITLE (2.6.15) ? | WF_CLEANUP_TITLE (2.6.15) ? | WF_AUTOSAVE_TITLE (2.6.15) ? | WF_CLIPBOARD_TITLE (2.6.15) ? | WF_ANCHOR_TITLE (2.6.15) ? | WF_KITCHENSINK_TITLE (2.6.15) ? | WF_PREVIEW_TITLE (2.6.15) ? | WF_CONTEXTMENU_TITLE (2.6.15) ? | WF_VISUALCHARS_TITLE (2.6.15) ? | WF_BROWSER_TITLE (2.6.15) ? | WF_FORMATSELECT_TITLE (2.6.15) ? | WF_FONTCOLOR_TITLE (2.6.15) ? | WF_FONTSIZESELECT_TITLE (2.6.15) ? | WF_STYLESELECT_TITLE (2.6.15) ? | WF_LISTS_TITLE (2.6.15) ? | WF_CHARMAP_TITLE (2.6.15) ? | WF_LINK_TITLE (2.6.15) ? | WF_HR_TITLE (2.6.15) ? | WF_INLINEPOPUPS_TITLE (2.6.15) ? | WF_LAYER_TITLE (2.6.15) ? | WF_VISUALBLOCKS_TITLE (2.6.15) ? | WF_TEXTCASE_TITLE (2.6.15) ? | WF_FULLSCREEN_TITLE (2.6.15) ? | WF_MEDIA_TITLE (2.6.15) ? | WF_SPELLCHECKER_TITLE (2.6.15) ? | WF_TABLE_TITLE (2.6.15) ? | WF_PRINT_TITLE (2.6.15) ? | WF_DIRECTIONALITY_TITLE (2.6.15) ? | WF_NONBREAKING_TITLE (2.6.15) ? | WF_STYLE_TITLE (2.6.15) ? | WF_SEARCHREPLACE_TITLE (2.6.15) ? | WF_IMGMANAGER_TITLE (2.6.15) ? | WF_FONTSELECT_TITLE (2.6.15) ? | WF_XHTMLXTRAS_TITLE (2.6.15) ? | WF_EMOTIONS_TITLE (2.6.15) ? | WF_SOURCE_TITLE (2.6.15) ? |

Components :: ADMIN ::
Core :: com_newsfeeds (3.0.0) 1 | com_templates (3.0.0) 1 | com_languages (3.0.0) 1 | com_cache (3.0.0) 1 | com_modules (3.0.0) 1 | com_users (3.0.0) 1 | com_checkin (3.0.0) 1 | com_associations (3.7.0) 1 | com_cpanel (3.0.0) 1 | com_categories (3.0.0) 1 | com_login (3.0.0) 1 | com_postinstall (3.2.0) 1 | com_finder (3.0.0) 1 | com_banners (3.0.0) 0 | com_config (3.0.0) 1 | com_media (3.0.0) 1 | com_fields (3.7.0) 1 | com_plugins (3.0.0) 1 | com_redirect (3.0.0) 1 | com_contenthistory (3.2.0) 0 | com_menus (3.0.0) 1 | com_admin (3.0.0) 1 | com_installer (3.0.0) 1 | com_tags (3.1.0) 0 | com_search (3.0.0) 1 | com_ajax (3.2.0) 0 | com_joomlaupdate (3.6.2) 1 | com_messages (3.0.0) 1 | com_content (3.0.0) 1 |
3rd Party:: GED (2.0.0) 1 | EDF (4.0.0) 1 | LEF (0.2.2) 1 | COM_JCE (2.6.15) 1 | comprofiler (2.2.0) 1 |

Modules :: SITE ::
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Re: front-end sessions are not automatically closed

Post by kmchen » Thu May 30, 2019 2:49 pm

@sozzed as I said, I tried sessions managed by php with no success and switched back to database for debugging purpose as I see registered sessions and how they are deleted.
Also I can't upgrade that server before August 2019 when the website shuts down for maintenance every year since 2009.
Now let's see if the FPA will bring more information about that session bug that was first reported in https://github.com/joomla/joomla-cms/issues/18040 and closed without really giving any true answer

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Re: front-end sessions are not automatically closed

Post by sozzled » Thu May 30, 2019 7:30 pm

kmchen wrote:
Thu May 30, 2019 2:49 pm
I can't upgrade that server before August 2019 when the website shuts down for maintenance every year since 2009
Fair enough. We're not telling you how to manage your business and we can't help you either. Sorry.

Good luck. Cheers. :)
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