update to 3.9.11 RouteNotFoundException thrown

[mixahlos]

Hi, I am trying to update a website from 3.9.8 to 3.9.11
When I click the "Install the Update" button, it redirects to /administrator/index.php blank page.

Here is the log :

Code: Select all

2019-08-23T23:33:56+00:00	INFO 51.15.109.127	updater	Loading information from update site #1 with name "Joomla! Core" and URL https://update.joomla.org/core/list.xml took 0.07 seconds
2019-08-24T05:46:11+00:00	INFO 2.4.19.215	updater	Loading information from update site #1 with name "Joomla! Core" and URL https://update.joomla.org/core/list.xml took 0.43 seconds
2019-08-24T08:19:59+00:00	CRITICAL 129.146.104.132	error	Uncaught \Throwable of type Joomla\CMS\Router\Exception\RouteNotFoundException thrown. Stack trace: #0 public_html/libraries/src/Router/SiteRouter.php(138): Joomla\CMS\Router\Router->parse(Object(Joomla\CMS\Uri\Uri))
#1 public_html/libraries/src/Application/CMSApplication.php(1074): Joomla\CMS\Router\SiteRouter->parse(Object(Joomla\CMS\Uri\Uri))
#2 public_html/libraries/src/Application/SiteApplication.php(796): Joomla\CMS\Application\CMSApplication->route()
#3 public_html/libraries/src/Application/SiteApplication.php(218): Joomla\CMS\Application\SiteApplication->route()
#4 public_html/libraries/src/Application/CMSApplication.php(196): Joomla\CMS\Application\SiteApplication->doExecute()
#5 public_html/index.php(49): Joomla\CMS\Application\CMSApplication->execute()

[micokelana]

Have you tried the manual update? when auto-update failed, manual update is better to solve your problem

[mixahlos]

Yes, thank you.

Manual update works.
It just seemed weird that the router could not be found and I was wondering if other users experience the same issue and some action should be taken about it.

[mixahlos]

It seems there are no other users experiencing the same issue.
I will mark it as solved.
But if more investigation needed please reply here.

Thank you