Cant log in to my website

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rossyellin
Joomla! Fledgling
Joomla! Fledgling
Posts: 1
Joined: Sat Aug 01, 2020 2:42 am

Cant log in to my website

Post by rossyellin » Sat Aug 01, 2020 2:45 am

Hello,

I am unable to log into my website though Joomla.

This is my website
www.disabilityallies.com/administrator/index.php

When I try to log in I keep getting a gateway timeout error

I was able to log on just fine 2 days ago.

Where can I go for support. I am willing to pay for support

 
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toivo
Joomla! Master
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Posts: 12615
Joined: Thu Feb 15, 2007 5:48 am
Location: Suzhou, China

Re: Cant log in to my website

Post by toivo » Sat Aug 01, 2020 2:56 am

Welcome to the forum!

The home page of the website is displayed all right, similar to the login page of the back end. What were the last changes done to the website, for example new extensions or change of settings?

Does the website use any third party security extensions that could stop you from logging in after failed attempts?

Please post the results from the Forum Post Assistant (FPA) by following the instructions at https://forumpostassistant.github.io/docs/ so that our volunteer experts can review the configuration.
Toivo Talikka, Global Moderator

JurajB
Joomla! Enthusiast
Joomla! Enthusiast
Posts: 242
Joined: Fri Oct 02, 2015 3:28 pm

Re: Cant log in to my website

Post by JurajB » Sat Aug 01, 2020 9:47 am

also dont regret to ask your hosting vendor
if you can alter what php version are you using, try to change some

 

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