Joomla 3.9.28 no email options working? Topic is solved

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Pwerple65
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Joomla 3.9.28 no email options working?

Post by Pwerple65 » Sun Aug 01, 2021 2:40 pm

PHP Version 7.1.33
Web Server Apache
WebServer to PHP Interface fpm-fcgi
Joomla! Version Joomla! 3.9.28 Stable [ Amani ] 6-July-2021 15:00 GMT
Joomla! Platform Version Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT

The test email button does nothing on PHP, Sendmail or SMTP
The contact us page form goes blank when you submit the form?

Any ideas? I'm no expert but I've run out of ideas. I've tried different forms but they do the same, it points back to the server not sending the emails and if the test email doesn't work then the form can't?

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Re: Joomla 3.9.28 no email options working?

Post by brian » Sun Aug 01, 2021 4:49 pm

> it points back to the server not sending the emails and if the test email doesn't work then the form can't?

That is correct
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Re: Joomla 3.9.28 no email options working?

Post by Pwerple65 » Wed Aug 04, 2021 8:09 am

Thanks Brian,
I uploaded and ran a test.php file and got "message accepted" and received the test email.
So it must be something in Joomla, global config seems fine, where can I look now?
When I enable debug I get a "parsing errors in language files" and JROOT/administrator/language/en-GB/en-GB.com_spsimpleportfolio.sys.ini : error(s) in line(s) 37
which is public $list_limit = '20';
No additional errors after clicking email test button?

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Re: Joomla 3.9.28 no email options working?

Post by Pwerple65 » Tue Aug 17, 2021 5:27 am

I uploaded and ran a test.php file and got "message accepted" and received the test email.
So it must be something in Joomla, global config seems fine, where can I look now?
When I enable debug I get a "parsing errors in language files" and JROOT/administrator/language/en-GB/en-GB.com_spsimpleportfolio.sys.ini : error(s) in line(s) 37
which is public $list_limit = '20';
No additional errors after clicking email test button?

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Re: Joomla 3.9.28 no email options working?

Post by toivo » Tue Aug 17, 2021 6:36 am

In addition to the test email, are the other emails now working, for example registration and username reminder?

Is the extension SP Simple Portfolio uptodate? The latest version at the JoomShaper website is 2.0.1.
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Re: Joomla 3.9.28 no email options working?

Post by Pwerple65 » Sun Aug 29, 2021 6:40 am

Hi there,
I updated SP Simple Portfolio to the latest version, no change, not sure how this would have helped?
Enabled registration with email confirmation, created menu register item, same issue, page goes blank and no emails are sent... User was added.

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Re: Joomla 3.9.28 no email options working?

Post by Pavel-ww » Sun Aug 29, 2021 8:37 am

Pwerple65 wrote:
Sun Aug 01, 2021 2:40 pm
Any ideas? I'm no expert but I've run out of ideas. I've tried different forms but they do the same, it points back to the server not sending the emails and if the test email doesn't work then the form can't?
Hi. Check the spam folder.
In addition, for reliable sending email from the site, you should use a domain mail. And you need to set up an email domain on hosting. Take a look into the documentation of your hosting provider, it should be there.

In Joomla there is nothing that would prevent sending email. All fields in the settings must be filled, such as From Email, From Name are critical important.

Also, check the IP of your site for the presence in antispam databases. Very frequent phenomenon when IP was discredited by previous owners.

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Re: Joomla 3.9.28 no email options working?

Post by Per Yngve Berg » Sun Aug 29, 2021 8:52 am

Pwerple65 wrote:
Tue Aug 17, 2021 5:27 am
When I enable debug I get a "parsing errors in language files" and JROOT/administrator/language/en-GB/en-GB.com_spsimpleportfolio.sys.ini : error(s) in line(s) 37
which is public $list_limit = '20';

You must have looked in the wrong file. $list_limit is located in configuration.php and not in a language file.

Here is the file in Github. Line 37 is a blank line.

https://github.com/JoomShaper/SP-Simple ... io.sys.ini

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Re: Joomla 3.9.28 no email options working?

Post by Pwerple65 » Sun Aug 29, 2021 1:26 pm

The test email button does nothing, no errors or anything, whether PHP, Sendmail or SMTP are selected.
I uploaded and ran am email test.php file and got "message accepted" and received the test email.
The BreezingForms contact us page form goes blank when you submit the form as does the newly created registration form.
I am using the same SMTP mail settings that work from Thunderbird
Nothing in spam folder
All email fields are complete

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Re: Joomla 3.9.28 no email options working?

Post by toivo » Mon Aug 30, 2021 1:21 am

Pwerple65 wrote:
Sun Aug 29, 2021 1:26 pm
The BreezingForms contact us page form goes blank when you submit the form as does the newly created registration form.
A blank page is displayed when a PHP fatal error is displayed, if PHP errors are filtered. Change the level of error reporting in Global Configuration to 'Maximum' and the website should display error messages. Copy and paste the messages here into a reply for advice.

Pwerple65 wrote:
Sun Aug 29, 2021 1:26 pm
The test email button does nothing, no errors or anything, whether PHP, Sendmail or SMTP are selected.
Which method does your host recommend? Hosts often allow only their own SMTP server to be used.

Pwerple65 wrote:
Sun Aug 29, 2021 1:26 pm
I am using the same SMTP mail settings that work from Thunderbird.
The mail settings from a mail client do not necessarily work when a web server sends outgoing mail to a mail server, to be forwarded to a receiving mail server.

The following example shows one case where the mail client settings need to be amended before emails can be sent from a web server, assuming that your host allows SMTP connections to an external mail server:
Create a Gmail account and then follow these instructions to the letter:
How do I use Gmail as my mail server?


Joomla uses the PHPMailer library for sending emails or forwarding them to an SMTP server. Joomla emails, including the test email button, work well, as long as the settings in Global Configuration - Server - Mail Settings are correct.

The following instructions show how to get a listing of all the SMTP requests and responses between Joomla and the SMTP server, whether the SMTP server is internal to the host network or external. The detailed, low level transaction log shows what goes on during the opening of the SMTP connection. You can then get your hosting provider to resolve any connectivity issues.

Go to Extensions - Plugins and configure the system plugin 'System - Debug' with the following settings, which limit the debug output to Super User sessions only:
  • Allowed Groups: Super Users
  • Log Priorities: All
  • Log Categories: mail
  • Log Almost Everything
In Global Configuration turn on the debug option in System - Debug Settings - Debug System.
Then go to Server - Mail Settings and click the button Send Test Mail.

The test result, success or failure, will then get displayed as a system message. Download the detailed log file 'everything.php' from the Joomla log folder, usually administrator/logs, or, if your site was installed much earlier, from the /logs folder in the main Joomla folder.

Post the relevant lines with SMTP codes from the log file here for advice if needed. In any case, let us know how it went.
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Re: Joomla 3.9.28 no email options working?

Post by Pwerple65 » Mon Aug 30, 2021 4:26 pm

Thank you Toivo

Here's the log
2021-08-30T15:27:40+00:00 INFO ipaddress controller Checking edit ID com_plugins.edit.plugin.425: 1 Array ( [0] => 425 )
2021-08-30T15:28:05+00:00 INFO ipaddress controller Holding edit ID com_plugins.edit.plugin.425 Array ( [0] => 425 )
2021-08-30T15:28:06+00:00 INFO ipaddress controller Checking edit ID com_plugins.edit.plugin.425: 1 Array ( [0] => 425 )
2021-08-30T15:28:11+00:00 INFO ipaddress controller Checking edit ID com_plugins.edit.plugin.425: 1 Array ( [0] => 425 )
2021-08-30T15:28:19+00:00 INFO ipaddress controller Checking edit ID com_plugins.edit.plugin.425: 1 Array ( [0] => 425 )
2021-08-30T15:28:28+00:00 INFO ipaddress controller Checking edit ID com_plugins.edit.plugin.425: 1 Array ( [0] => 425 )
2021-08-30T15:28:57+00:00 INFO ipaddress controller Releasing edit ID com_plugins.edit.plugin.425 Array ( )

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Re: Joomla 3.9.28 no email options working?

Post by toivo » Mon Aug 30, 2021 9:33 pm

That log has no SMTP messages. You need to click the button Send Test Mail.
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Re: Joomla 3.9.28 no email options working?

Post by Pwerple65 » Wed Sep 01, 2021 5:08 am

Send Test Mail does nothing
Submitting the contact form gives :-

2021-09-01T04:44:35+00:00 CRITICAL ipaddress error Uncaught \Throwable of type JException thrown. Stack trace: #0 /home/everwurz/public_html/libraries/legacy/error/error.php(277): JError::raise(1, 404, 'Page Not Found', NULL, true)
#1 /home/everwurz/public_html/components/com_sppagebuilder/models/page.php(85): JError::raiseError(404, 'Page Not Found')
#2 /home/everwurz/public_html/libraries/src/MVC/View/HtmlView.php(425): SppagebuilderModelPage->getItem()
#3 /home/everwurz/public_html/components/com_sppagebuilder/views/page/view.html.php(24): Joomla\CMS\MVC\View\HtmlView->get('Item')
#4 /home/everwurz/public_html/libraries/src/MVC/Controller/BaseController.php(672): SppagebuilderViewPage->display()
#5 /home/everwurz/public_html/components/com_sppagebuilder/controller.php(39): Joomla\CMS\MVC\Controller\BaseController->display(false)
#6 /home/everwurz/public_html/libraries/src/MVC/Controller/BaseController.php(710): SppagebuilderController->display()
#7 /home/everwurz/public_html/components/com_sppagebuilder/sppagebuilder.php(26): Joomla\CMS\MVC\Controller\BaseController->execute('')
#8 /home/everwurz/public_html/libraries/src/Component/ComponentHelper.php(402): require_once('/home/everwurz/...')
#9 /home/everwurz/public_html/libraries/src/Component/ComponentHelper.php(377): Joomla\CMS\Component\ComponentHelper::executeComponent('/home/everwurz/...')
#10 /home/everwurz/public_html/libraries/src/Application/SiteApplication.php(194): Joomla\CMS\Component\ComponentHelper::renderComponent('com_sppagebuild...')
#11 /home/everwurz/public_html/libraries/src/Application/SiteApplication.php(233): Joomla\CMS\Application\SiteApplication->dispatch()
#12 /home/everwurz/public_html/libraries/src/Application/CMSApplication.php(203): Joomla\CMS\Application\SiteApplication->doExecute()
#13 /home/everwurz/public_html/index.php(49): Joomla\CMS\Application\CMSApplication->execute()
#14 {main}

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Re: Joomla 3.9.28 no email options working?

Post by toivo » Wed Sep 01, 2021 7:35 am

Pwerple65 wrote:
Wed Sep 01, 2021 5:08 am
Send Test Mail does nothing
That is unusual. Did you follow the instructions how to log the email messages at the SMTP protocol level?

Which mail options are you using? Did you try to use SMTP and Gmail as the server? Gmail works all right, as long as your host allows the web server to connect to an external mail server.

Pwerple65 wrote:
Wed Sep 01, 2021 5:08 am
Submitting the contact form gives :
Was the contact form created by using the standard Joomla contact component, Components - Contacts, or some third party extension?

The messages you posted have nothing to do with email. According to those messages, SP Page Builder cannot find a particular page.
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Re: Joomla 3.9.28 no email options working?

Post by Pwerple65 » Thu Sep 02, 2021 5:09 pm

Yes, the test mail button doesn't do anything in PHP or SMTP, but a PHP testmail.php file sends the email from the server?

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Re: Joomla 3.9.28 no email options working?

Post by toivo » Fri Sep 03, 2021 3:44 am

It sounds like you can only use 'PHP Mail' as the mailer in Global Configuration. Still, the test mail should give some results.

Please post the results from the Forum Post Assistant (FPA) - the instructions are above.

How was your Joomla 3.9.28 installed - by downloading the package from https://downloads.joomla.org or by some other method?
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Re: Joomla 3.9.28 no email options working?

Post by Pwerple65 » Fri Sep 03, 2021 5:10 pm

Hi there,
I didn't do the initial install.
I tried downloading the FPA again and reinstalling it but:-
As a security measure, this copy of FPA has been self-deleted due to the time it has been present on the server.
You will need to upload another copy of FPA to continue.

I tried installing an earlier version with the same result.

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Re: Joomla 3.9.28 no email options working?

Post by Pwerple65 » Fri Sep 03, 2021 5:19 pm

OK edited the file
Forum Post Assistant (v1.6.2) : 3-Sep-2021 wrote:
Basic Environment :: wrote:Joomla! Instance :: Not Found
Joomla! Configured :: Not Found

Host Configuration :: OS: Linux | OS Version: 3.10.0-1160.36.2.el7.x86_64 | Technology: x86_64 | Web Server: Apache | Encoding: gzip, deflate, br | System TMP Writable: Yes | Free Disk Space : 46.01 GiB |

PHP Configuration :: Version: 7.1.33 | PHP API: fpm-fcgi | Session Path Writable: Yes | Display Errors: | Error Reporting: 32759 | Log Errors To: /home/everwurz/logs/everwoodweddings_co_za.php.error.log | Last Known Error: 02nd September 2021 01:09:53. | Register Globals: | Magic Quotes: | Safe Mode: | Allow url fopen: 1 | Open Base: | Uploads: 1 | Max. Upload Size: 20M | Max. POST Size: 820M | Max. Input Time: 60 | Max. Execution Time: 300 | Memory Limit: 128M

Database Configuration :: Database Credentials incomplete or not available Nothing to display.
User Privileges : Unknown
Detailed Environment :: wrote:PHP Extensions :: Core (7.1.33) | date (7.1.33) | libxml (7.1.33) | openssl (7.1.33) | pcre (7.1.33) | zlib (7.1.33) | filter (7.1.33) | hash (1.0) | pcntl (7.1.33) | Reflection (7.1.33) | SPL (7.1.33) | session (7.1.33) | standard (7.1.33) | cgi-fcgi () | bcmath (7.1.33) | calendar (7.1.33) | ctype (7.1.33) | curl (7.1.33) | dom (20031129) | mbstring (7.1.33) | fileinfo (1.0.5) | ftp (7.1.33) | gd (7.1.33) | gettext (7.1.33) | iconv (7.1.33) | imap (7.1.33) | intl (1.1.0) | json (1.5.0) | exif (7.1.33) | mcrypt (7.1.33) | mysqlnd (mysqlnd 5.0.12-dev - 20150407 - $Id: 38fea24f2847fa7519001be390c98ae0acafe387 $) | odbc (7.1.33) | PDO (7.1.33) | Phar (2.0.2) | posix (7.1.33) | SimpleXML (7.1.33) | soap (7.1.33) | sockets (7.1.33) | sqlite3 (7.1.33) | tidy (7.1.33) | tokenizer (7.1.33) | xml (7.1.33) | xmlwriter (7.1.33) | xsl (7.1.33) | zip (1.13.5) | mysqli (7.1.33) | pdo_mysql (7.1.33) | PDO_ODBC (7.1.33) | pdo_sqlite (7.1.33) | wddx (7.1.33) | xmlreader (7.1.33) | xmlrpc (7.1.33) | imagick (3.5.1) | sodium (2.0.23) | ionCube Loader (10.4.5) | Zend OPcache (7.1.33) | Zend Engine (3.1.0) |
Potential Missing Extensions ::
Disabled Functions :: exec | passthru | shell_exec | system |

Switch User Environment :: PHP CGI: No | Server SU: No | PHP SU: No | Potential Ownership Issues: Unknown

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Re: Joomla 3.9.28 no email options working?

Post by Pwerple65 » Fri Sep 10, 2021 5:07 am

So is no one able to help me here?

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Re: Joomla 3.9.28 no email options working?

Post by Per Yngve Berg » Fri Sep 10, 2021 5:22 am

You don't have Joomla installed or the FPA is in the wrong folder. Put it in the same folder as Configuration.php

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Re: Joomla 3.9.28 no email options working?

Post by Pwerple65 » Fri Sep 10, 2021 3:18 pm

Thank you, I moved it to the configuration directory:-
Forum Post Assistant (v1.6.2) : 10-Sep-2021 wrote:
Last PHP Error(s) Reported :: wrote:[10-Sep-2021 10:47:42 UTC] PHP Notice: Undefined index: HTTP_USER_AGENT in /home/everwurz/public_html/administrator/components/com_uniterevolution2/inc_php/revslider_output.class.php on line 1914
Basic Environment :: wrote:Joomla! Instance :: Joomla! 3.9.28-Stable (Amani) 6-July-2021
Joomla! Platform :: Joomla Platform 13.1.0-Stable (Curiosity) 24-Apr-2013
Joomla! Configured :: Yes | Read-Only (400) |
Configuration Options :: Offline: false | SEF: true | SEF Suffix: false | SEF ReWrite: true | .htaccess/web.config: Yes | GZip: true | Cache: false | CacheTime: 15 | CacheHandler: file | CachePlatformPrefix: false | FTP Layer: false | Proxy: false | LiveSite: | Session lifetime: 3000 | Session handler: database | Shared sessions: false | SSL: 0 | Error Reporting: maximum | Site Debug: false | Language Debug: false | Default Access: 1 | Unicode Slugs: false | dbConnection Type: mysqli | PHP Supports J! 3.9.28: Yes | Database Supports J! 3.9.28: Yes | Database Credentials Present: Yes |

Host Configuration :: OS: Linux | OS Version: 3.10.0-1160.36.2.el7.x86_64 | Technology: x86_64 | Web Server: Apache | Encoding: gzip, deflate, br | System TMP Writable: Yes | Free Disk Space : 33.23 GiB |

PHP Configuration :: Version: 7.1.33 | PHP API: fpm-fcgi | Session Path Writable: Yes | Display Errors: | Error Reporting: 32759 | Log Errors To: /home/everwurz/logs/everwoodweddings_co_za.php.error.log | Last Known Error: 10th September 2021 10:47:42. | Register Globals: | Magic Quotes: | Safe Mode: | Allow url fopen: 1 | Open Base: | Uploads: 1 | Max. Upload Size: 20M | Max. POST Size: 820M | Max. Input Time: 60 | Max. Execution Time: 300 | Memory Limit: 128M

Database Configuration :: Version: 5.5.5-10.2.38-MariaDB (Client:mysqlnd 5.0.12-dev - 20150407 - $Id: 38fea24f2847fa7519001be390c98ae0acafe387 $) | Database Size: 33.14 MiB | #of Tables with config prefix:  151 | #of other Tables:  18 | User Privileges : GRANT ALL
Detailed Environment :: wrote:PHP Extensions :: Core (7.1.33) | date (7.1.33) | libxml (7.1.33) | openssl (7.1.33) | pcre (7.1.33) | zlib (7.1.33) | filter (7.1.33) | hash (1.0) | pcntl (7.1.33) | Reflection (7.1.33) | SPL (7.1.33) | session (7.1.33) | standard (7.1.33) | cgi-fcgi () | bcmath (7.1.33) | calendar (7.1.33) | ctype (7.1.33) | curl (7.1.33) | dom (20031129) | mbstring (7.1.33) | fileinfo (1.0.5) | ftp (7.1.33) | gd (7.1.33) | gettext (7.1.33) | iconv (7.1.33) | imap (7.1.33) | intl (1.1.0) | json (1.5.0) | exif (7.1.33) | mcrypt (7.1.33) | mysqlnd (mysqlnd 5.0.12-dev - 20150407 - $Id: 38fea24f2847fa7519001be390c98ae0acafe387 $) | odbc (7.1.33) | PDO (7.1.33) | Phar (2.0.2) | posix (7.1.33) | SimpleXML (7.1.33) | soap (7.1.33) | sockets (7.1.33) | sqlite3 (7.1.33) | tidy (7.1.33) | tokenizer (7.1.33) | xml (7.1.33) | xmlwriter (7.1.33) | xsl (7.1.33) | zip (1.13.5) | mysqli (7.1.33) | pdo_mysql (7.1.33) | PDO_ODBC (7.1.33) | pdo_sqlite (7.1.33) | wddx (7.1.33) | xmlreader (7.1.33) | xmlrpc (7.1.33) | imagick (3.5.1) | sodium (2.0.23) | ionCube Loader (10.4.5) | Zend OPcache (7.1.33) | Zend Engine (3.1.0) |
Potential Missing Extensions ::
Disabled Functions :: exec | passthru | shell_exec | system |

Switch User Environment :: PHP CGI: No | Server SU: No | PHP SU: No | Potential Ownership Issues: No
Folder Permissions :: wrote:Core Folders :: images/ (755) | components/ (755) | modules/ (755) | plugins/ (755) | language/ (755) | templates/ (755) | cache/ (755) | logs/ (---) | tmp/ (755) | administrator/components/ (755) | administrator/modules/ (755) | administrator/language/ (755) | administrator/templates/ (755) | administrator/logs/ (755) |

Elevated Permissions (First 10) ::
Database Information :: wrote:Database statistics :: Uptime: 4295999 | Threads: 29 | Questions: 95697641 | Slow queries: 55 | Opens: 154223 | Flush tables: 185 | Open tables: 2345 | Queries per second avg: 22.275 |
Extensions Discovered :: wrote:Components :: Site ::
Core :: com_mailto (3.0.0) 1 | com_wrapper (3.0.0) 1 |
3rd Party::

Components :: Admin ::
Core :: com_login (3.0.0) 1 | com_config (3.0.0) 1 | com_menus (3.0.0) 1 | com_tags (3.1.0) 1 | com_modules (3.0.0) 1 | com_cpanel (3.0.0) 1 | com_media (3.0.0) 1 | com_content (3.0.0) 1 | com_banners (3.0.0) 1 | com_privacy (3.9.0) 1 | com_users (3.0.0) 1 | com_joomlaupdate (3.6.2) 1 | com_plugins (3.0.0) 1 | com_categories (3.0.0) 1 | com_cache (3.0.0) 1 | com_messages (3.0.0) 1 | com_newsfeeds (3.0.0) 1 | com_ajax (3.2.0) 1 | com_installer (3.0.0) 1 | com_associations (3.7.0) 1 | com_contenthistory (3.2.0) 1 | com_redirect (3.0.0) 1 | com_actionlogs (3.9.0) 1 | com_admin (3.0.0) 1 | com_languages (3.0.0) 1 | com_search (3.0.0) 1 | com_postinstall (3.2.0) 1 | com_templates (3.0.0) 1 | com_fields (3.7.0) 1 | com_checkin (3.0.0) 1 | com_finder (3.0.0) 1 |
3rd Party:: AcyMailing (5.10.4) 1 | sysbreezingforms (1.0.0) 1 | COM_BREEZINGFORMS ((build 939)) 1 | com_djmediatools (2.9.1) 1 | JMap (4.4) 1 | visforms (3.14.5) 0 | SP Simple Portfolio (2.0.2) 1 | SP Page Builder (3.3.6) 1 | Akeeba (6.0.1) 1 | com_uniterevolution2 (4.8.1) 1 |

Modules :: Site ::
Core :: mod_random_image (3.0.0) 1 | mod_articles_category (3.0.0) 1 | mod_articles_popular (3.0.0) 1 | mod_articles_archive (3.0.0) 1 | mod_syndicate (3.0.0) 1 | mod_languages (3.5.0) 1 | mod_menu (3.0.0) 1 | mod_breadcrumbs (3.0.0) 1 | mod_footer (3.0.0) 1 | mod_finder (3.0.0) 1 | mod_articles_latest (3.0.0) 1 | mod_stats (3.0.0) 1 | mod_feed (3.0.0) 1 | mod_search (3.0.0) 1 | mod_wrapper (3.0.0) 1 | mod_users_latest (3.0.0) 1 | mod_tags_popular (3.1.0) 1 | mod_articles_categories (3.0.0) 1 | mod_whosonline (3.0.0) 1 | mod_tags_similar (3.1.0) 1 | mod_related_items (3.0.0) 1 | mod_articles_news (3.0.0) 1 | mod_custom (3.0.0) 1 | mod_banners (3.0.0) 1 | mod_login (3.0.0) 1 |
3rd Party:: SP Page Builder (1.2) 1 | DJ-MediaTools Album (2.8.0) 1 | Visforms (3.17.3) 0 | AcyMailing Module (3.7.0) 1 | SP Simple Portfolio Module (2.0) 1 | AP Smart LayerSlider (3.5) 1 | BreezingForms (1.8.4) 1 | JSitemap module (4.4) 1 | Ajax Intro Articles Module (1.0) 1 | Unite Slider 2 (4.7) 1 |

Modules :: Admin ::
Core :: mod_popular (3.0.0) 1 | mod_stats_admin (3.0.0) 1 | mod_privacy_dashboard (3.9.0) 1 | mod_multilangstatus (3.0.0) 1 | mod_latestactions (3.9.0) 1 | mod_quickicon (3.0.0) 1 | mod_menu (3.0.0) 1 | mod_sampledata (3.8.0) 1 | mod_status (3.0.0) 1 | mod_feed (3.0.0) 1 | mod_toolbar (3.0.0) 1 | mod_version (3.0.0) 1 | mod_latest (3.0.0) 1 | mod_title (3.0.0) 1 | mod_submenu (3.0.0) 1 | mod_custom (3.0.0) 1 | mod_logged (3.0.0) 1 | mod_login (3.0.0) 1 |
3rd Party:: JSitemap Quickicons (4.4) 1 | mod_sppagebuilder_admin_menu (1.3) 1 | mod_sppagebuilder_icons (1.0.2) 1 |

Libraries ::
Core ::
3rd Party:: Helvetica (-) ? | Free Mono (-) ? | Regular Labs Library (18.10.22077) 1 |

Plugins ::
Core :: plg_installer_webinstaller (1.1.1) 1 | PLG_INSTALLER_URLINSTALLER (3.6.0) 1 | PLG_INSTALLER_FOLDERINSTALLER (3.6.0) 1 | plg_installer_packageinstaller (3.6.0) 1 | plg_privacy_consents (3.9.0) 1 | plg_privacy_message (3.9.0) 1 | plg_privacy_content (3.9.0) 1 | plg_privacy_actionlogs (3.9.0) 1 | plg_privacy_user (3.9.0) 1 | plg_fields_textarea (3.7.0) 1 | plg_fields_text (3.7.0) 1 | plg_fields_calendar (3.7.0) 1 | plg_fields_media (3.7.0) 1 | plg_fields_checkboxes (3.7.0) 1 | plg_fields_integer (3.7.0) 1 | plg_fields_url (3.7.0) 1 | plg_fields_color (3.7.0) 1 | plg_fields_editor (3.7.0) 1 | plg_fields_repeatable (3.9.0) 1 | plg_fields_sql (3.7.0) 1 | plg_fields_list (3.7.0) 1 | plg_fields_usergrouplist (3.7.0) 1 | plg_fields_imagelist (3.7.0) 1 | plg_fields_user (3.7.0) 1 | plg_fields_radio (3.7.0) 1 | plg_search_newsfeeds (3.0.0) 1 | plg_search_content (3.0.0) 1 | plg_search_categories (3.0.0) 1 | plg_search_tags (3.0.0) 1 | plg_search_contacts (3.0.0) 1 | PLG_ACTIONLOG_JOOMLA (3.9.0) 1 | plg_quickicon_privacycheck (3.9.0) 0 | plg_quickicon_extensionupdate (3.0.0) 0 | plg_quickicon_joomlaupdate (3.0.0) 0 | plg_quickicon_phpversioncheck (3.7.0) 0 | plg_editors-xtd_pagebreak (3.0.0) 1 | plg_editors-xtd_fields (3.7.0) 1 | plg_editors-xtd_module (3.5.0) 0 | plg_editors-xtd_readmore (3.0.0) 1 | plg_editors-xtd_article (3.0.0) 1 | plg_editors-xtd_menu (3.7.0) 1 | plg_editors-xtd_image (3.0.0) 1 | plg_twofactorauth_yubikey (3.2.0) 0 | plg_twofactorauth_totp (3.2.0) 0 | plg_captcha_recaptcha (3.4.0) 0 | plg_captcha_recaptcha_invisible (3.8) 1 | plg_system_redirect (3.0.0) 1 | plg_system_fields (3.7.0) 1 | plg_system_cache (3.0.0) 0 | plg_system_privacyconsent (3.9.0) 1 | plg_system_sessiongc (3.8.6) 1 | plg_system_languagefilter (3.0.0) 0 | plg_system_languagecode (3.0.0) 0 | plg_system_highlight (3.0.0) 1 | plg_system_logrotation (3.9.0) 1 | plg_system_updatenotification (3.5.0) 0 | plg_system_remember (3.0.0) 1 | plg_system_log (3.0.0) 1 | plg_system_stats (3.5.0) 0 | PLG_SYSTEM_ACTIONLOGS (3.9.0) 0 | plg_system_p3p (3.0.0) 0 | plg_system_sef (3.0.0) 1 | plg_system_logout (3.0.0) 1 | plg_system_debug (3.0.0) 1 | plg_content_pagebreak (3.0.0) 1 | plg_content_pagenavigation (3.0.0) 1 | Content - SP Page Builder (1.3) 1 | plg_content_loadmodule (3.0.0) 1 | plg_content_fields (3.7.0) 1 | plg_content_vote (3.0.0) 1 | plg_content_joomla (3.0.0) 1 | plg_content_emailcloak (3.0.0) 1 | plg_content_confirmconsent (3.9.0) 1 | plg_content_finder (3.0.0) 0 | plg_finder_newsfeeds (3.0.0) 1 | plg_finder_content (3.0.0) 1 | plg_finder_categories (3.0.0) 1 | plg_finder_tags (3.0.0) 1 | plg_finder_contacts (3.0.0) 1 | plg_authentication_joomla (3.0.0) 1 | plg_authentication_gmail (3.0.0) 0 | plg_authentication_ldap (3.0.0) 0 | plg_authentication_cookie (3.0.0) 0 | plg_user_contactcreator (3.0.0) 0 | plg_user_profile (3.0.0) 1 | plg_user_joomla (3.0.0) 1 | plg_user_terms (3.9.0) 1 | plg_extension_joomla (3.0.0) 1 |
3rd Party:: plg_editors_codemirror (5.60.0) 1 | RokPad (2.1.10) 1 | AcyMailing Editor (5.10.4) 1 | plg_editors_tinymce (4.5.12) 1 | plg_privacy_visforms (1.0.1) 0 | Helix3 - Ajax (2.5.6) 1 | plg_search_sppagebuilder (1.4) 1 | PLG_ACTIONLOG_VISFORMS (1.0.1) 0 | plg_quickicon_akeebabackup (1.0) 0 | plg_editors-xtd_visformfields (3.6.0) 1 | plg_editors-xtd_modulesanywhere (7.6.0) 1 | plg_editors-xtd_djmediatools (2.0.1) 1 | System - SP PageBuilder (1.3) 1 | AcyMailing JCE integration (5.10.4) 1 | System - Helix3 Framework (2.5.8) 1 | AcyMailing : (auto)Subscribe during (5.10.4) ? | System - SP Cookie Consent (1.0.0) 0 | PLG_SYSTEM_AKEEBAUPDATECHECK_TITLE (1.1) 0 | plg_system_modulesanywhere (7.6.0) 1 | System - JSitemap utilities (4.4) 1 | sysbreezingforms (1.0.0) 1 | System - StarLite Notification Bar (1.5) 1 | PLG_SYSTEM_BACKUPONUPDATE_TITLE (3.7) 0 | plg_system_regularlabs (18.10.22077) 1 | System - SP Page Builder Pro Update (1.1) ? | BreezingForms (1.8) 1 | Content - JSitemap Pingomatic (4.4) 1 | plg_content_djmediatools (2.2.1) 1 | AcyMailing : share on social networ (1.0.0) ? | AcyMailing Template Class Replacer (5.10.4) 1 | AcyMailing Tag : Subscriber informa (5.10.4) ? | AcyMailing Tag : Manage the Subscri (5.10.4) ? | AcyMailing : trigger Joomla Content (3.7.0) ? | AcyMailing : Statistics Plugin (3.7.0) 1 | AcyMailing table of contents genera (1.0.0) ? | AcyMailing Tag : Website links (3.7.0) 1 | AcyMailing Manage text (1.0.0) 1 | AcyMailing Tag : content insertion (3.7.0) 1 | AcyMailing Tag : Joomla User Inform (5.10.4) ? | AcyMailing Tag and filter : Communi (3.7.2) ? | AcyMailing Tag and filter : Communi (3.7.2) ? | AcyMailing Tag : Date / Time (5.10.4) 1 | plg_djmediatools_djcatalog2 (1.3.2) 1 | PLG_DJMEDIATOOLS_DJCATALOG2GALLERY (1.0.0) 1 | plg_djmediatools_djclassifieds (2.1.4) 1 | plg_djmediatools_folder (1.3.0) 1 | plg_djmediatools_k2 (1.1.1) 1 | plg_djmediatools_hikashop (1.1.0) 1 | plg_djmediatools_content (1.5.2) 1 | plg_djmediatools_easyblog (1.2.1) 1 | plg_djmediatools_virtuemart (1.3.0) 1 | plg_djmediatools_sobipro (1.1.0) 1 | plg_djmediatools_j2store (1.0.1) 1 | PLG_DJMEDIATOOLS_DJCLASSIFIEDSGALLE (1.0.4) ? | plg_finder_sppagebuilder (1.0.0) 0 | plg_visforms_spambotcheck (3.6.1) 0 | plg_visforms_visforms (1.3.1) 0 |
Templates Discovered :: wrote:Templates :: Site :: protostar (1.0) 1 | beez3 (3.1.0) 1 | Flex (3.4.2) 1 |
Templates :: Admin :: isis (1.0) 1 | hathor (3.0.0) 1 |
Last edited by toivo on Fri Sep 10, 2021 11:38 pm, edited 1 time in total.
Reason: mod note: disabled smilies in post Options for readability

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toivo
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Re: Joomla 3.9.28 no email options working?

Post by toivo » Sat Sep 11, 2021 12:31 am

Pwerple65 wrote:
Thu Sep 02, 2021 5:09 pm
Yes, the test mail button doesn't do anything in PHP or SMTP, but a PHP testmail.php file sends the email from the server?
The PHP script testmail.php uses the mail() function, which relies on the Sendmail or a similar Mail Transfer Agent (MTA) installed in the web server, in which case the Mailer selection 'PHP Mail' should work in Joomla 3.x.

When you select 'PHP Mail' as the Mailer in Global Configuration and then press the Send Test Mail, does Joomla display any messages like 'Notice - Could not instantiate mail function' and 'Error - Test mail could not be sent' or any other messages? Also, if you followed the detailed instructions given above how to configure the plugin System - Debug and turn on the Debug mode before pressing Send Test Mail, the log file everything.php normally contains at least some messages originating from the failed test.

If that does not help, talk to the support team of your host and find out which mail server they require or allow their web servers to use.
Toivo Talikka, Global Moderator

Pwerple65
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Posts: 14
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Re: Joomla 3.9.28 no email options working?

Post by Pwerple65 » Mon Sep 13, 2021 5:48 pm

Hi Toivo,
Tried all that, no errors or messages at all with Test Mail, host supports PHP and SMTP. Printout I sent was with debug switched on, tried a test mail and submitting from the form. Should I try updating to version 4? I inherited the site from someone who wasn't happy handing it over, could they have done anything?

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toivo
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Joined: Thu Feb 15, 2007 5:48 am
Location: Sydney, Australia

Re: Joomla 3.9.28 no email options working?

Post by toivo » Mon Sep 13, 2021 11:21 pm

You could run Joomla! Update again with 3.9.28 and refresh the system files to see if that makes a difference.
Toivo Talikka, Global Moderator

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Webdongle
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Re: Joomla 3.9.28 no email options working?

Post by Webdongle » Tue Sep 14, 2021 12:29 am

com_uniterevolution2 appears to be throwing an error.
SP Simple Portfolio is out of date
AcyMailing appears to be out of date https://extensions.joomla.org/extension ... g-starter/
Might be a good idea to manually check all your extensions are up to date?
http://www.weblinksonline.co.uk/
https://www.weblinksonline.co.uk/updating-joomla.html
"When I'm right no one remembers but when I'm wrong no one forgets".

Pwerple65
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Posts: 14
Joined: Sun Aug 01, 2021 2:14 pm

Re: Joomla 3.9.28 no email options working?

Post by Pwerple65 » Tue Sep 14, 2021 5:45 am

Hi there,
I ran the 3.10.1 Joomla update, email is working but pages not found. Everything seems fine with admin.


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