Privacy consent reminder email sends IP address instead of domain name

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anildagia
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Joined: Sat Jun 28, 2014 5:11 pm

Privacy consent reminder email sends IP address instead of domain name

Post by anildagia » Fri May 13, 2022 12:18 pm

Hello,

Users of my website have reported that they received the privacy consent reminder email - to renew their consent.

The link sent to them contains the IP address and because my SSL certificate is tied to my domain name - the website opens up with a security risk message because the website is opening up with the IP address.

Why does the reminder email send the ip address and not the domain name? Is there some configuration somewhere that I have not done correctly?
Last edited by toivo on Fri May 13, 2022 12:26 pm, edited 1 time in total.
Reason: typo in subject

anildagia
Joomla! Apprentice
Joomla! Apprentice
Posts: 28
Joined: Sat Jun 28, 2014 5:11 pm

Re: Privacy consent reminder email sends IP address instead of domain name

Post by anildagia » Fri May 20, 2022 9:16 am

One sample is as follows (IP address changed to nnn). Ideally it should be sending domain name instead of IP address. So why it is sending IP address and what can do to get it back to domain name.


Your Privacy Consent given at https://nnn.nnn.nnn.nnn/ will expire in few days, you can renew the privacy consent for this website.

In order to do this, you can complete one of the following tasks:

1. Visit the following URL: https://nnn.nnn.nnn.nnn/extend-privacy- ... 3f314b7478

2. Copy your token from this email, visit the referenced URL, and paste your token into the form.
URL: https://nnn.nnn.nnn.nnn/extend-privacy-consent
Token: 247ff248bfc5ac606e04393f314b7478

Please note that this token is only valid for this account.

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Per Yngve Berg
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Joined: Mon Oct 27, 2008 9:27 pm
Location: Romerike, Norway

Re: Privacy consent reminder email sends IP address instead of domain name

Post by Per Yngve Berg » Fri May 20, 2022 9:37 am

I suspect that your web server's virtuel host setup is faulty


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