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503 errors for website Topic is solved
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- Joomla! Apprentice
- Posts: 6
- Joined: Fri Sep 06, 2024 9:03 pm
503 errors for website
I have a website running version 3.9 and PHP 7.3
Yes, I know I should upgrade.
I just recently got the Joomla Admin password.
Today, I received this error on the website:
The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.
Additionally, a 503 Service Unavailable error was encountered while trying to use an ErrorDocument to handle the request.
This site is hosted on GoDaddy, and their support said the website was up and there was probably a corrupt Joomla File.
I am not sure where to look for what may be wrong.
I can get into CPanel on the GoDaddy server.
Thanks in advance for any help.
Yes, I know I should upgrade.
I just recently got the Joomla Admin password.
Today, I received this error on the website:
The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.
Additionally, a 503 Service Unavailable error was encountered while trying to use an ErrorDocument to handle the request.
This site is hosted on GoDaddy, and their support said the website was up and there was probably a corrupt Joomla File.
I am not sure where to look for what may be wrong.
I can get into CPanel on the GoDaddy server.
Thanks in advance for any help.
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- pe7er
- Joomla! Master
- Posts: 25139
- Joined: Thu Aug 18, 2005 8:55 pm
- Location: Nijmegen, Netherlands
- Contact:
Re: 503 errors for website
Welcome to Joomla forum!
To see the cause of the 503 server error, you should switch on the error reporting.
Could you switch on PHP error reporting and activate the Debug mode in Joomla?
You can do that via the configuration.php file in the root of your website.
Change these values to:
To see the cause of the 503 server error, you should switch on the error reporting.
Could you switch on PHP error reporting and activate the Debug mode in Joomla?
You can do that via the configuration.php file in the root of your website.
Change these values to:
Code: Select all
public $error_reporting = 'maximum';
public $debug = 1;
Kind Regards,
Peter Martin, Global Moderator
Company website: https://db8.nl/en/ - Joomla specialist, Nijmegen, Netherlands
The best website: https://the-best-website.com
Peter Martin, Global Moderator
Company website: https://db8.nl/en/ - Joomla specialist, Nijmegen, Netherlands
The best website: https://the-best-website.com
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- Joomla! Apprentice
- Posts: 6
- Joined: Fri Sep 06, 2024 9:03 pm
Re: 503 errors for website
pe7er,
I have made the change.
I have made the change.
- pe7er
- Joomla! Master
- Posts: 25139
- Joined: Thu Aug 18, 2005 8:55 pm
- Location: Nijmegen, Netherlands
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Re: 503 errors for website
What error do you get after switching on debug mode + error reporting?
Kind Regards,
Peter Martin, Global Moderator
Company website: https://db8.nl/en/ - Joomla specialist, Nijmegen, Netherlands
The best website: https://the-best-website.com
Peter Martin, Global Moderator
Company website: https://db8.nl/en/ - Joomla specialist, Nijmegen, Netherlands
The best website: https://the-best-website.com
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- Joomla! Apprentice
- Posts: 6
- Joined: Fri Sep 06, 2024 9:03 pm
Re: 503 errors for website
I still see the same 503 server message listed above.
- pe7er
- Joomla! Master
- Posts: 25139
- Joined: Thu Aug 18, 2005 8:55 pm
- Location: Nijmegen, Netherlands
- Contact:
Re: 503 errors for website
could you create a PHP file test.php in the root of your website with
and open that in your browser via yourdomain.com/test.php
It should display the PHP configuration of your server. Check if PHP is still version 7.3.
If this file also gives a 503 server error, then something is wrong with the server.
Remove the test.php after testing...
Code: Select all
<?php phpinfo(); ?>
It should display the PHP configuration of your server. Check if PHP is still version 7.3.
If this file also gives a 503 server error, then something is wrong with the server.
Remove the test.php after testing...
Kind Regards,
Peter Martin, Global Moderator
Company website: https://db8.nl/en/ - Joomla specialist, Nijmegen, Netherlands
The best website: https://the-best-website.com
Peter Martin, Global Moderator
Company website: https://db8.nl/en/ - Joomla specialist, Nijmegen, Netherlands
The best website: https://the-best-website.com
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- Joomla! Apprentice
- Posts: 6
- Joined: Fri Sep 06, 2024 9:03 pm
Re: 503 errors for website
This also gives a 503 error.
- pe7er
- Joomla! Master
- Posts: 25139
- Joined: Thu Aug 18, 2005 8:55 pm
- Location: Nijmegen, Netherlands
- Contact:
Re: 503 errors for website
Before contacting your hosting company, check if your .htaccess might cause issues:
disable your .htaccess temporary by renaming it to .htaccess-old and check again.
Kind Regards,
Peter Martin, Global Moderator
Company website: https://db8.nl/en/ - Joomla specialist, Nijmegen, Netherlands
The best website: https://the-best-website.com
Peter Martin, Global Moderator
Company website: https://db8.nl/en/ - Joomla specialist, Nijmegen, Netherlands
The best website: https://the-best-website.com
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- Joomla! Apprentice
- Posts: 6
- Joined: Fri Sep 06, 2024 9:03 pm
Re: 503 errors for website
That did not change anything
- pe7er
- Joomla! Master
- Posts: 25139
- Joined: Thu Aug 18, 2005 8:55 pm
- Location: Nijmegen, Netherlands
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Re: 503 errors for website
Contact your hosting company
Kind Regards,
Peter Martin, Global Moderator
Company website: https://db8.nl/en/ - Joomla specialist, Nijmegen, Netherlands
The best website: https://the-best-website.com
Peter Martin, Global Moderator
Company website: https://db8.nl/en/ - Joomla specialist, Nijmegen, Netherlands
The best website: https://the-best-website.com
-
- Joomla! Apprentice
- Posts: 6
- Joined: Fri Sep 06, 2024 9:03 pm
- pe7er
- Joomla! Master
- Posts: 25139
- Joined: Thu Aug 18, 2005 8:55 pm
- Location: Nijmegen, Netherlands
- Contact:
Re: 503 errors for website
You're welcome! Good to hear that it has been solved.smahoney_12 wrote: ↑Thu Sep 12, 2024 10:26 pmYes, it was confirmed to be an issue with the system.
Thank you very much for your help.
However, I would leave GoDaddy as soon as possible, just because of their earlier response:
smahoney_12 wrote: ↑Thu Sep 12, 2024 12:55 am This site is hosted on GoDaddy, and their support said the website was up and there was probably a corrupt Joomla File.
Kind Regards,
Peter Martin, Global Moderator
Company website: https://db8.nl/en/ - Joomla specialist, Nijmegen, Netherlands
The best website: https://the-best-website.com
Peter Martin, Global Moderator
Company website: https://db8.nl/en/ - Joomla specialist, Nijmegen, Netherlands
The best website: https://the-best-website.com
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