Having issues with accessing certain parts of the backend

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MSerwanga
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Posts: 97
Joined: Wed Oct 08, 2014 3:10 pm

Having issues with accessing certain parts of the backend

Post by MSerwanga » Thu Dec 15, 2016 7:47 pm

Getting this when I go to modules though in the backend, what does this mean ?

Notice: Undefined property: ModulesViewModules::$filterForm in /home4/lcfpageo/public_html/libertychristianfellowship/administrator/components/com_modules/layouts/joomla/searchtools/default/bar.php on line 17

Fatal error: Call to a member function getField() on a non-object in /home4/lcfpageo/public_html/libertychristianfellowship/administrator/components/com_modules/layouts/joomla/searchtools/default/bar.php on line 17

This is the code starting from line 17:

$clientIdField = $data['view']->filterForm->getField('client_id');
?>
<div class="js-stools-field-filter js-stools-client_id">
<?php echo $clientIdField->input; ?>
</div>
<?php
}

// Display the main joomla layout
echo JLayoutHelper::render('joomla.searchtools.default.bar', $data, null, array('component' => 'none'));


I also got this error message when I go to templates or plugins on the backend.


Notice: Undefined property: TemplatesViewStyles::$filterForm in /home4/lcfpageo/public_html/libertychristianfellowship/layouts/joomla/searchtools/default/bar.php on line 28

Fatal error: Call to a member function getGroup() on a non-object in /home4/lcfpageo/public_html/libertychristianfellowship/layouts/joomla/searchtools/default/bar.php on line 28

Code starting from line 28:

$filters = $data['view']->filterForm->getGroup('filter');
?>

<?php if (!empty($filters['filter_search'])) : ?>
<?php if ($searchButton) : ?>
<label for="filter_search" class="element-invisible">
<?php echo JText::_('JSEARCH_FILTER'); ?>
</label>
<div class="btn-wrapper input-append">
<?php echo $filters['filter_search']->input; ?>
<?php if ($filters['filter_search']->description) : ?>
<?php JHtmlBootstrap::tooltip('#filter_search', array('title' => JText::_($filters['filter_search']->description))); ?>
<?php endif; ?>
<button type="submit" class="btn hasTooltip" title="<?php echo JHtml::tooltipText('JSEARCH_FILTER_SUBMIT'); ?>">
<span class="icon-search"></span>
</button>
</div>
<?php if ($filterButton) : ?>
<div class="btn-wrapper hidden-phone">
<button type="button" class="btn hasTooltip js-stools-btn-filter" title="<?php echo JHtml::tooltipText('JSEARCH_TOOLS_DESC'); ?>">
<?php echo JText::_('JSEARCH_TOOLS');?> <span class="caret"></span>
</button>
</div>
<?php endif; ?>
<div class="btn-wrapper">
<button type="button" class="btn hasTooltip js-stools-btn-clear" title="<?php echo JHtml::tooltipText('JSEARCH_FILTER_CLEAR'); ?>">
<?php echo JText::_('JSEARCH_FILTER_CLEAR');?>
</button>
</div>
<?php endif; ?>
<?php endif;

MSerwanga
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Posts: 97
Joined: Wed Oct 08, 2014 3:10 pm

Re: Having issues with accessing certain parts of the backend

Post by MSerwanga » Mon Dec 19, 2016 2:58 pm

Can someone help ?

gestavenir
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Joined: Wed Jul 29, 2009 4:45 pm

Re: Having issues with accessing certain parts of the backend

Post by gestavenir » Wed Jul 19, 2017 9:38 pm

I get also the same issue for the modules when to create or edit a module. That is the message I receive
Fatal error: Call to a member function getField() on null in /home/xxxx/public_html/administrator/components/com_menus/layouts/joomla/searchtools/default/bar.php on line 37

If I want to edit a module, I have to use the admin template Hathor.

Can somebody help please?

I have the Joomla version 3.7.3.

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AMurray
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Re: Having issues with accessing certain parts of the backend

Post by AMurray » Wed Jul 19, 2017 9:44 pm

Are all your extensions up to date, i.e.compatible with 3.7.3?

So we can check your environment, please post the FPA (Forum Post Assistant) report - download the script (refer pink section above) and run it in your joomla installation's folder, then post the report output to a new reply here (the report is formatted with BBCode for this forum).

Can you turn error reporting off - although I suspect the result might be simply a blank white screen.

You could try (if possible) to reinstall Joomla through the Upload & Update tab of the Joomla Update component. Assuming you can access that in Hathor, try that and see. Use the 3.7.3 update package.
Regards - A Murray
General Support Moderator

sozzled
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Location: Canberra, Australia

Re: Having issues with accessing certain parts of the backend

Post by sozzled » Wed Jul 19, 2017 9:50 pm

Hmmm ... Hathor

I'm fairly sure I read somewhere that maintenance of Hathor has been discontinued (from around the time of J! 3.6/3.7). How about switching to Isis (just to see if the problem is reproducible there)?

gestavenir
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Joined: Wed Jul 29, 2009 4:45 pm

Re: Having issues with accessing certain parts of the backend

Post by gestavenir » Thu Jul 20, 2017 2:08 pm

AMurray wrote:Are all your extensions up to date, i.e.compatible with 3.7.3?

So we can check your environment, please post the FPA (Forum Post Assistant) report - download the script (refer pink section above) and run it in your joomla installation's folder, then post the report output to a new reply here (the report is formatted with BBCode for this forum).

Can you turn error reporting off - although I suspect the result might be simply a blank white screen.

You could try (if possible) to reinstall Joomla through the Upload & Update tab of the Joomla Update component. Assuming you can access that in Hathor, try that and see. Use the 3.7.3 update package.
Thank you for your reply.

As you will see in the attached Fpa, all my extensions are up-to-date and compatible with 3.7.3. For your information, error reporting is always turned off. I only have this error message when I try to edit or create a menu or a module. Also, when I tried to re-install the 3.7.3 update package through the Upload & Update tab, I got this error message: Warning
JInstaller: :Install: Can't find XML setup file.
The Joomla package cannot be installed through the Extension Manager. Please use the Joomla! Update component to update Joomla.
The Update component doesn't work. I got an Ajax Loading Error: forbidden pop-up message and the screen showed "Updating your Joomla files. Please wait ..."

The screen hung in this way for hours so I have to do a manual update.

Also, what is strange with this issue, I can still create/edit a module when I swap the admin template to Hathor. But this trick does not work for the menu.

Trying to solve this issue, I have created another folder where I did a fresh Joomla install and activated one by one the tables from the original database (replacing the tables of the new install). The issue occurred once I activated the tables related to the users ( _users, _user_keys, _user_profiles, _user_usergroup_map, _viewlevels, _wf_profiles).
You do not have the required permissions to view the files attached to this post.

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AMurray
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Joined: Sat Feb 13, 2010 7:35 am
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Re: Having issues with accessing certain parts of the backend

Post by AMurray » Fri Jul 21, 2017 11:01 pm

The PDF is not the intended way to present the FPA report. You should should see a button, which generates the BBCode to suitably format it for a reply in the forum thread.

You might want to increase the max_execution_time to more than 30 seconds (say to 300 seconds). That's probably problem #1 with the update not working. (edit the php.ini file on your local host, or where / if possible, in your hosting cPanel if you have access to change such things otherwise speak to your host).
Regards - A Murray
General Support Moderator

gestavenir
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Re: Having issues with accessing certain parts of the backend

Post by gestavenir » Sat Jul 22, 2017 9:47 am

My apologies. I did not see that the generate button displayed when clicking on the link FPA. I will have to post a second FPA containing only the plugins as it contains more than 20000 characters.
Last PHP Error(s) Reported :: Forum Post Assistant (v1.3.1) : 22nd July 2017 wrote: in Unknown on line 0
Forum Post Assistant (v1.3.1) : 22nd July 2017 wrote:
Basic Environment :: wrote:Joomla! Instance :: Joomla! 3.7.3-Stable (Amani) 4-July-2017
Joomla! Configured :: Yes | Writable (644) | Owner: --protected-- . (uid: 1/gid: 1) | Group: --protected-- (gid: 1) | Valid For: 3.7
Configuration Options :: Offline: 0 | SEF: 1 | SEF Suffix: 0 | SEF ReWrite: 1 | .htaccess/web.config: Yes | GZip: 1 | Cache: 1 | CacheTime: 0 | CacheHandler: file | CachePlatformPrefix: N/A | FTP Layer: 0 | Proxy: 0 | LiveSite: http://www.accademiadiformazionemusicale.com/ | Session lifetime: 15 | Session handler: database | Shared sessions: N/A | SSL: 0 | FrontEdit: 2 | Error Reporting: none | Site Debug: 0 | Language Debug: 0 | Default Access: 1 | Unicode Slugs: 0 | Database Credentials Present: Yes

Host Configuration :: OS: Linux | OS Version: 2.6.32-696.3.1.el6.x86_64 | Technology: x86_64 | Web Server: Apache/2.4.23 (Unix) OpenSSL/1.0.1e-fips mod_bwlimited/1.4 | Encoding: gzip, deflate | Doc Root: --protected-- | System TMP Writable: Yes

PHP Configuration :: Version: 5.6.28 | PHP API: cgi-fcgi | Session Path Writable: Yes | Display Errors: 1 | Error Reporting: 8183 | Log Errors To: error_log | Last Known Error: 15th December 2016 06:06:49. | Register Globals: | Magic Quotes: | Safe Mode: | Open Base: | Uploads: 1 | Max. Upload Size: 64M | Max. POST Size: 64M | Max. Input Time: 60 | Max. Execution Time: 30 | Memory Limit: 256M

MySQL Configuration :: Version: 5.6.35 (Client:mysqlnd 5.0.11-dev - 20120503 - $Id: 76b08b24596e12d4553bd41fc93cccd5bac2fe7a $) | Host: --protected-- (--protected--) | Collation: utf8_unicode_ci (Character Set: utf8) | Database Size: 34.88 MiB | #of Tables:  160
Detailed Environment :: wrote:PHP Extensions :: Core (5.6.28) | date (5.6.28) | ereg () | libxml () | openssl () | pcre () | sqlite3 (0.7-dev) | zlib (2.0) | bcmath () | bz2 () | calendar () | ctype () | curl () | dom (20031129) | filter (0.11.0) | ftp () | gd () | gettext () | hash (1.0) | iconv () | SPL (0.2) | intl (1.1.0) | json (1.2.1) | mbstring () | mcrypt () | session () | standard (5.6.28) | mysqlnd (mysqlnd 5.0.11-dev - 20120503 - $Id: 76b08b24596e12d4553bd41fc93cccd5bac2fe7a $) | mysqli (0.1) | Phar (2.0.2) | posix () | pspell () | Reflection ($Id: 5f15287237d5f78d75b19c26915aa7bd83dee8b8 $) | mysql (1.0) | SimpleXML (0.1) | soap () | sockets () | imap () | tidy (2.0) | tokenizer (0.1) | xml () | xmlreader (0.1) | xmlrpc (0.51) | xmlwriter (0.1) | xsl (0.1) | zip (1.12.5) | cgi-fcgi () | Zend Engine (2.6.0) |
Potential Missing Extensions :: suhosin |

Switch User Environment (Experimental) :: PHP CGI: Yes | Server SU: Yes | PHP SU: Yes | Custom SU (LiteSpeed/Cloud/Grid): Yes
Potential Ownership Issues: No
Folder Permissions :: wrote:Core Folders :: images/ (755) | components/ (755) | modules/ (755) | plugins/ (755) | language/ (755) | templates/ (755) | cache/ (755) | logs/ (755) | tmp/ (755) | administrator/components/ (755) | administrator/modules/ (755) | administrator/language/ (755) | administrator/templates/ (755) |

Elevated Permissions (First 10) ::
Database Information :: wrote:Database statistics :: Uptime: 760262 | Threads: 4 | Questions: 19718830 | Slow queries: 1271 | Opens: 1060407 | Flush tables: 1 | Open tables: 512 | Queries per second avg: 25.936 |
Extensions Discovered :: wrote:Components :: SITE :: com_mailto (3.0.0) 1 | com_wrapper (3.0.0) 1 | Unknown (-) 1 | Unknown (-) 1 | WF_FORMATSELECT_TITLE (2.6.18) 1 | WF_NONBREAKING_TITLE (2.6.18) 1 | WF_LAYER_TITLE (2.6.18) 1 | WF_SPELLCHECKER_TITLE (2.6.18) 1 | WF_XHTMLXTRAS_TITLE (2.6.18) 1 | WF_CLIPBOARD_TITLE (2.6.18) 1 | WF_INLINEPOPUPS_TITLE (2.6.18) 1 | WF_ARTICLE_TITLE (2.6.18) 1 | WF_FONTSIZESELECT_TITLE (2.6.18) 1 | WF_EMOTIONS_TITLE (2.6.18) 1 | WF_CONTEXTMENU_TITLE (2.6.18) 1 | WF_BROWSER_TITLE (2.6.18) 1 | WF_TEXTCASE_TITLE (2.6.18) 1 | WF_LISTS_TITLE (2.6.18) 1 | WF_FONTCOLOR_TITLE (2.6.18) 1 | WF_LINK_TITLE (2.6.18) 1 | WF_KITCHENSINK_TITLE (2.6.18) 1 | WF_PREVIEW_TITLE (2.6.18) 1 | WF_HR_TITLE (2.6.18) 1 | WF_VISUALCHARS_TITLE (2.6.18) 1 | WF_FONTSELECT_TITLE (2.6.18) 1 | WF_PRINT_TITLE (2.6.18) 1 | WF_MEDIA_TITLE (2.6.18) 1 | WF_AUTOSAVE_TITLE (2.6.18) 1 | WF_ANCHOR_TITLE (2.6.18) 1 | WF_CLEANUP_TITLE (2.6.18) 1 | WF_STYLE_TITLE (2.6.18) 1 | WF_SOURCE_TITLE (2.6.18) 1 | WF_SEARCHREPLACE_TITLE (2.6.18) 1 | WF_TABLE_TITLE (2.6.18) 1 | WF_IMGMANAGER_TITLE (2.6.18) 1 | WF_VISUALBLOCKS_TITLE (2.6.18) 1 | WF_CHARMAP_TITLE (2.6.18) 1 | WF_STYLESELECT_TITLE (2.6.18) 1 | WF_DIRECTIONALITY_TITLE (2.6.18) 1 | WF_FULLSCREEN_TITLE (2.6.18) 1 | WF_AGGREGATOR_VIMEO_TITLE (2.6.18) 1 | WF_AGGREGATOR_DAILYMOTION_TITL (2.6.18) 1 | WF_AGGREGATOR_VINE_TITLE (2.6.18) 1 | WF_AGGREGATOR_[youtube]_TITLE (2.6.18) 1 | WF_LINKS_JOOMLALINKS_TITLE (2.6.18) 1 | WF_LINK_SEARCH_TITLE (2.6.18) 1 | WF_POPUPS_JCEMEDIABOX_TITLE (2.6.18) 1 | WF_POPUPS_WINDOW_TITLE (2.6.18) 1 | WF_FILESYSTEM_JOOMLA_TITLE (2.6.18) 1 |
Components :: ADMIN :: com_login (3.0.0) 1 | com_joomlaupdate (3.6.2) 1 | com_messages (3.0.0) 1 | com_newsfeeds (3.0.0) 1 | Unknown (-) 1 | Unknown (-) 1 | com_fabrik (3.7) 1 | mod_{component_name}_form (3.0.7) 1 | Fabrik Package (3.5.2) 1 | Fabrik Package (3.5.2) 1 | com_templates (3.0.0) 1 | com_config (3.0.0) 1 | COM_FSF (1.12.0) 1 | plg_finder_fsf_faq (1.11.9.1786) 0 | Freestyle FAQs: FAQs (1.10.0.1668) 1 | com_fields (3.7.0) 1 | Admintools (4.2.0) 1 | com_search (3.0.0) 1 | com_banners (3.0.0) 1 | com_postinstall (3.2.0) 1 | com_finder (3.0.0) 1 | com_ajax (3.2.0) 1 | com_weblinks (3.6.0) 1 | com_cpanel (3.0.0) 1 | com_menus (3.0.0) 1 | com_tags (3.1.0) 1 | WATCHFULLI (1.12.1) 1 | com_redirect (3.0.0) 1 | Akeeba (5.4.0) 1 | com_checkin (3.0.0) 1 | com_categories (3.0.0) 1 | com_plugins (3.0.0) 1 | com_contenthistory (3.2.0) 1 | com_languages (3.0.0) 1 | com_content (3.0.0) 1 | RSMediaGallery! (1.9.28) 1 | COM_OSMAP (4.2.12) 1 | com_admin (3.0.0) 1 | com_users (3.0.0) 1 | com_installer (3.0.0) 1 | com_modules (3.0.0) 1 | com_cache (3.0.0) 1 | com_associations (3.7.0) 1 | com_media (3.0.0) 1 | COM_JCE (2.6.18) 1 |

Modules :: SITE :: RSMediaGallery! Slideshow Modu (1.0.0 R3) 1 | mod_languages (3.5.0) 1 | mod_feed (3.0.0) 1 | mod_random_image (3.0.0) 1 | mod_finder (3.0.0) 1 | mod_wrapper (3.0.0) 1 | mod_articles_category (3.0.0) 1 | mod_articles_archive (3.0.0) 1 | mod_tags_similar (3.1.0) 1 | mod_articles_categories (3.0.0) 1 | BT Content Slider (2.3.11) 1 | MOD_FUOFB_XML_TITLE (1.5.0) 1 | mod_custom (3.0.0) 1 | mod_articles_news (3.0.0) 1 | CookiesAccept (1.3) 1 | mod_articles_latest (3.0.0) 1 | mod_footer (3.0.0) 1 | Freestyle FAQs: FAQ/KB categor (1.11.9.1786) 1 | mod_search (3.0.0) 1 | mod_fabrik_form (3.7) 1 | mod_breadcrumbs (3.0.0) 1 | mod_stats (3.0.0) 1 | mod_related_items (3.0.0) 1 | mod_tags_popular (3.1.0) 1 | Freestyle FAQs: FAQs (1.10.0.1668) 1 | mod_fabrik_list (3.7) 1 | mod_banners (3.0.0) 1 | mod_syndicate (3.0.0) 1 | mod_articles_popular (3.0.0) 1 | mod_menu (3.0.0) 1 | mod_weblinks (3.6.0) 1 | Slideshow CK (1.4.44) 1 | mod_whosonline (3.0.0) 1 | mod_users_latest (3.0.0) 1 | mod_login (3.0.0) 1 | MOD_TAGCLOUD (3.1) 1 |
Modules :: ADMIN :: mod_cachecleaner (6.0.5) 1 | mod_feed (3.0.0) 1 | mod_status (3.0.0) 1 | mod_quickicon (3.0.0) 1 | Fabrik Visualization (3.7) 1 | mod_title (3.0.0) 1 | mod_submenu (3.0.0) 1 | mod_custom (3.0.0) 1 | mod_fabrik_form (3.7) 1 | mod_toolbar (3.0.0) 1 | mod_fabrik_list (3.7) 1 | mod_logged (3.0.0) 1 | mod_latest (3.0.0) 1 | mod_menu (3.0.0) 1 | mod_popular (3.0.0) 1 | mod_stats_admin (3.0.0) 1 | mod_multilangstatus (3.0.0) 1 | mod_version (3.0.0) 1 | mod_login (3.0.0) 1 | mod_fabrik_quickicon (3.7) 1 |

Templates Discovered :: wrote:Templates :: SITE :: adfmg800_348 (3.4.8) 1 | adfm_form (6.0) 1 | protostar (1.0) 1 | beez3 (3.1.0) 1 |
Templates :: ADMIN :: isis (1.0) 1 | hathor (3.0.0) 1 |

gestavenir
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Posts: 34
Joined: Wed Jul 29, 2009 4:45 pm

Re: Having issues with accessing certain parts of the backend

Post by gestavenir » Sat Jul 22, 2017 9:48 am

FPA with plugins only
Last PHP Error(s) Reported :: Forum Post Assistant (v1.3.1) : 22nd July 2017 wrote: in Unknown on line 0
Forum Post Assistant (v1.3.1) : 22nd July 2017 wrote:
Basic Environment :: wrote:Joomla! Instance :: Joomla! 3.7.3-Stable (Amani) 4-July-2017
Joomla! Configured :: Yes | Writable (644) | Owner: --protected-- . (uid: 1/gid: 1) | Group: --protected-- (gid: 1) | Valid For: 3.7
Configuration Options :: Offline: 0 | SEF: 1 | SEF Suffix: 0 | SEF ReWrite: 1 | .htaccess/web.config: Yes | GZip: 1 | Cache: 1 | CacheTime: 0 | CacheHandler: file | CachePlatformPrefix: N/A | FTP Layer: 0 | Proxy: 0 | LiveSite: http://www.accademiadiformazionemusicale.com/ | Session lifetime: 15 | Session handler: database | Shared sessions: N/A | SSL: 0 | FrontEdit: 2 | Error Reporting: none | Site Debug: 0 | Language Debug: 0 | Default Access: 1 | Unicode Slugs: 0 | Database Credentials Present: Yes

Host Configuration :: OS: Linux | OS Version: 2.6.32-696.3.1.el6.x86_64 | Technology: x86_64 | Web Server: Apache/2.4.23 (Unix) OpenSSL/1.0.1e-fips mod_bwlimited/1.4 | Encoding: gzip, deflate | Doc Root: --protected-- | System TMP Writable: Yes

PHP Configuration :: Version: 5.6.28 | PHP API: cgi-fcgi | Session Path Writable: Yes | Display Errors: 1 | Error Reporting: 8183 | Log Errors To: error_log | Last Known Error: 15th December 2016 06:06:49. | Register Globals: | Magic Quotes: | Safe Mode: | Open Base: | Uploads: 1 | Max. Upload Size: 64M | Max. POST Size: 64M | Max. Input Time: 60 | Max. Execution Time: 30 | Memory Limit: 256M

MySQL Configuration :: Version: 5.6.35 (Client:mysqlnd 5.0.11-dev - 20120503 - $Id: 76b08b24596e12d4553bd41fc93cccd5bac2fe7a $) | Host: --protected-- (--protected--) | Collation: utf8_unicode_ci (Character Set: utf8) | Database Size: 34.74 MiB | #of Tables:  160
Detailed Environment :: wrote:PHP Extensions :: Core (5.6.28) | date (5.6.28) | ereg () | libxml () | openssl () | pcre () | sqlite3 (0.7-dev) | zlib (2.0) | bcmath () | bz2 () | calendar () | ctype () | curl () | dom (20031129) | filter (0.11.0) | ftp () | gd () | gettext () | hash (1.0) | iconv () | SPL (0.2) | intl (1.1.0) | json (1.2.1) | mbstring () | mcrypt () | session () | standard (5.6.28) | mysqlnd (mysqlnd 5.0.11-dev - 20120503 - $Id: 76b08b24596e12d4553bd41fc93cccd5bac2fe7a $) | mysqli (0.1) | Phar (2.0.2) | posix () | pspell () | Reflection ($Id: 5f15287237d5f78d75b19c26915aa7bd83dee8b8 $) | mysql (1.0) | SimpleXML (0.1) | soap () | sockets () | imap () | tidy (2.0) | tokenizer (0.1) | xml () | xmlreader (0.1) | xmlrpc (0.51) | xmlwriter (0.1) | xsl (0.1) | zip (1.12.5) | cgi-fcgi () | Zend Engine (2.6.0) |
Potential Missing Extensions :: suhosin |

Switch User Environment (Experimental) :: PHP CGI: Yes | Server SU: Yes | PHP SU: Yes | Custom SU (LiteSpeed/Cloud/Grid): Yes
Potential Ownership Issues: No
Folder Permissions :: wrote:Core Folders :: images/ (755) | components/ (755) | modules/ (755) | plugins/ (755) | language/ (755) | templates/ (755) | cache/ (755) | logs/ (755) | tmp/ (755) | administrator/components/ (755) | administrator/modules/ (755) | administrator/language/ (755) | administrator/templates/ (755) |
Extensions Discovered :: wrote:



Plugins :: SITE :: plg_fabrik_list_radius_search (3.7) 1 | plg_fabrik_list_update_col (3.7) 1 | plg_fabrik_list_article (3.7) 1 | plg_fabrik_list_php_events (3.7) 1 | plg_fabrik_list_link (3.7) 1 | plg_fabrik_list_email (3.7) 1 | plg_fabrik_list_filter_view (3.3.4) 1 | plg_fabrik_list_pivot (3.7) 1 | plg_fabrik_list_php (3.7) 1 | plg_fabrik_list_caneditrow (3.7) 1 | plg_fabrik_list_order (3.7) 1 | plg_fabrik_list_webservice (3.7) 1 | plg_fabrik_list_download (3.7) 1 | Fabrik List - Example (3.0.9) 1 | plg_fabrik_list_copy (3.7) 1 | plg_fabrik_list_inlineedit (3.7) 1 | plg_fabrik_list_listcsv (3.7) 1 | plg_fabrik_list_js (3.7) 1 | plg_fabrik_list_candeleterow (3.7) 1 | plg_fabrik_list_radius_lookup (3.7) 1 | plg_installer_rsmediagallery (1.0.0) 1 | plg_installer_jce (2.6.18) 1 | plg_fabrik_element_usergroup (3.7) 1 | plg_fabrik_element_ip (3.7) 1 | plg_fabrik_element_slider (3.7) 1 | plg_fabrik_element_radiobutton (3.7) 1 | plg_fabrik_element_timestamp (3.7) 1 | plg_fabrik_element_checkbox (3.7) 1 | plg_fabrik_element_viewlevel (3.7) 1 | plg_fabrik_element_colourpicke (3.7) 1 | plg_fabrik_element_googlemap (3.7) 1 | Fabrik Element - Twitter Profi (3.0.8) 1 | plg_fabrik_element_calc (3.7) 1 | plg_fabrik_element_link (3.7) 1 | plg_fabrik_element_timer (3.7) 1 | plg_fabrik_element_textarea (3.7) 1 | plg_fabrik_element_databasejoi (3.7) 1 | plg_fabrik_element_fbcomment (3.7) 1 | Fabrik Element - Video (3.0.9) 1 | plg_fabrik_element_time (3.7) 1 | plg_fabrik_element_yesno (3.7) 1 | plg_fabrik_element_digsig (3.7) 1 | plg_fabrik_element_tags (3.7) 1 | plg_fabrik_element_birthday (3.7) 1 | plg_fabrik_element_[youtube] (3.7) 1 | plg_fabrik_element_dropdown (3.7) 1 | plg_fabrik_element_spotify (3.7) 1 | plg_fabrik_element_folder (3.7) 1 | plg_fabrik_element_internalid (3.7) 1 | plg_fabrik_element_field (3.7) 1 | plg_fabrik_element_fileupload (3.7) 1 | plg_fabrik_element_captcha (3.7) 1 | plg_fabrik_element_button (3.7) 1 | plg_fabrik_element_rating (3.7) 1 | plg_fabrik_element_date (3.7) 1 | plg_fabrik_element_jsperiodica (3.7) 1 | plg_fabrik_element_thumbs (3.7) 1 | plg_fabrik_element_cascadingdr (3.7) 1 | plg_fabrik_element_access (3.7) 1 | plg_fabrik_element_user (3.7) 1 | plg_fabrik_element_fblike (3.7) 1 | plg_fabrik_element_notes (3.7) 1 | plg_fabrik_element_openstreetm (3.0.9) 1 | plg_fabrik_element_display (3.7) 1 | plg_fabrik_element_googleomete (3.7) 1 | plg_fabrik_element_image (3.7) 1 | plg_fabrik_element_kaltura (3.0.9) 1 | plg_fabrik_element_attending (3.7) 1 | plg_fabrik_element_picklist (3.7) 1 | Fabrik Element - Sugar CRM ID (3.0.9) 1 | plg_fabrik_element_password (3.7) 1 | plg_fabrik_element_count (3.7) 1 | plg_quickicon_akeebabackup (1.0) 1 | plg_quickicon_jce (2.6.0-pro-bet) 1 | OSMap - SobiPro Plugin (3.3.0) 0 | OSMap - Virtuemart Plugin (3.3.0) 0 | OSMap - WebLinks Plugin (3.3.0) 0 | PLG_OSMAP_JOOMLA (4.2.12) 1 | OSMAP_PLUGIN_K2 (3.3.0) 0 | OSMap - Mosets Tree Plugin (3.3.0) 0 | OSMap - Kunena Plugin (3.3.0) 0 | plg_fabrik_form_kunena (3.7) 1 | plg_fabrik_form_stripe (3.7) 1 | Fabrik Form - Firefox Contacts (3.0.8) 1 | plg_fabrik_form_notification (3.7) 1 | plg_fabrik_form_autofill (3.7) 1 | plg_fabrik_form_sms (3.7) 1 | plg_fabrik_form_article (3.7) 1 | plg_fabrik_form_pingdotfm (3.0.8) 1 | plg_fabrik_form_paypal (3.7) 1 | plg_fabrik_form_email (3.7) 1 | plg_fabrik_form_php (3.7) 1 | plg_fabrik_form_salesforce (3.7) 1 | plg_fabrik_form_ftp (3.7) 1 | plg_fabrik_form_mailchimp (3.7) 1 | plg_fabrik_form_alphauserpoint (3.7) 1 | plg_fabrik_form_twitter (3.7) 1 | plg_fabrik_form_limit (3.7) 1 | plg_fabrik_form_receipt (3.7) 1 | plg_fabrik_form_rest (3.7) 1 | plg_fabrik_form_exif (3.7) 1 | plg_fabrik_form_clone (3.7) 1 | plg_fabrik_form_redirect (3.7) 1 | plg_fabrik_form_paginate (3.7) 1 | plg_fabrik_form_upsert (3.7) 1 | plg_fabrik_form_subscriptions (3.7) 1 | plg_fabrik_form_logs (3.7) 1 | plg_fabrik_form_juser (3.7) 1 | plg_fabrik_form_confirmation (3.7) 1 | plg_fabrik_form_j2store (3.7) 1 | plg_fabrik_form_comment (3.7) 1 | plg_fabrik_search (3.7) 1 | Search - Freestyle FAQs: Gloss (1.11.9.1786) 1 | Search - Freestyle FAQs: FAQs (1.11.9.1786) 1 | plg_fabrik_cron_notifications (3.7) 1 | plg_fabrik_cron_email (3.7) 1 | plg_fabrik_cron_gmail (3.7) 1 | plg_fabrik_cron_php (3.7) 1 | plg_cron_importcsv (3.7) 1 | plg_fabrik_cron_gcalsync (3.7) 1 | plg_fabrik_cron_geocode (3.7) 1 | Content - RSMediaGallery! (1.0.0 R3) 0 | plg_content_jce (2.6.18) 1 | plg_fabrik (3.7) 1 | Content - Freestyle FAQs Gloss (1.11.12) 1 | plg_fabrik_visualization_appro (3.7) 1 | PLG_FABRIK_VISUALIZATION_FULLC (3.7) 1 | plg_fabrik_visualization_fusio (3.7) 1 | plg_fabrik_visualization_googl (3.7) 1 | plg_fabrik_visualization_calen (3.7) 1 | plg_fabrik_visualization_slide (3.7) 1 | plg_fabrik_visualization_chart (3.7) 1 | plg_fabrik_visualization_media (3.7) 1 | plg_fabrik_visualization_nvd3_ (3.7) 1 | plg_fabrik_visualization_timel (3.7) 1 | plg_fabrik_visualization_fusio (3.7) 1 | plg_fabrik_visualization_cover (3.7) 1 | plg_editors_tinymce (4.5.7) 1 | plg_editors_jce (2.6.18) 1 | plg_editors_codemirror (5.25.2) 1 | plg_editors-xtd_sourcerer (7.1.7) 1 | plg_fabrik_validationrule_note (3.7) 1 | plg_fabrik_validationrule_emai (3.7) 1 | plg_fabrik_validationrule_isno (3.7) 1 | plg_fabrik_validationrule_isnu (3.7) 1 | plg_fabrik_validationrule_areu (3.7) 1 | Fabrik Validation - example (3.0.9) 1 | plg_fabrik_validationrule_rege (3.7) 1 | plg_fabrik_validationrule_isal (3.7) 1 | plg_fabrik_validationrule_open (3.7) 1 | plg_fabrik_validationrule_php (3.7) 1 | plg_fabrik_validationrule_akis (3.7) 1 | plg_fabrik_validationrule_isib (3.7) 1 | plg_fabrik_validationrule_spec (3.7) 1 | plg_fabrik_validationrule_isgr (3.7) 1 | plg_fabrik_validationrule_isem (3.7) 1 | plg_fabrik_validationrule_isun (3.7) 1 | plg_fabrik_validationrule_user (3.7) 1 | plg_finder_fsf_faq (1.11.9.1786) 0 | plg_finder_fsf_glossary (1.11.9.1786) 0 | plg_extension_jce (2.6.18) 1 | PLG_SYSTEM_BACKUPONUPDATE_TITL (3.7) 1 | plg_system_sourcerer (7.1.7) 1 | System - RSMediaGallery! (1.0.0 R3) 0 | System - Admin Tools (4.2.0) 1 | PLG_SYSTEM_J2STORE_FABRIK (1.0.0) 0 | PLG_SYSTEM_JCH_OPTIMIZE (5.1.2) 0 | PLG_SYSTEM_AKEEBAUPDATECHECK_T (1.1) 1 | plg_system_jce (2.6.18) 1 | plg_fabrik_system (3.7) 1 | plg_system_regularlabs (17.7.15354) 1 | plg_system_ossystem (1.2.6) 1 | plg_system_cachecleaner (6.0.5) 1 | System - Fabrik Scheduled Task (3.7) 1 | Fabrik for JomSocial (3.7) 0 |
Templates Discovered :: wrote:Templates :: SITE :: adfmg800_348 (3.4.8) 1 | adfm_form (6.0) 1 |
Templates :: ADMIN ::

gestavenir
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Re: Having issues with accessing certain parts of the backend

Post by gestavenir » Wed Jul 26, 2017 9:08 pm

Hello, has someone had time to look into it? I'm desperate... :( :(

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Re: Having issues with accessing certain parts of the backend

Post by sozzled » Wed Jul 26, 2017 9:32 pm

Do you have the problem when you switch to Isis?

gestavenir
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Re: Having issues with accessing certain parts of the backend

Post by gestavenir » Wed Jul 26, 2017 9:44 pm

I'm always using Isis to administrate my site. However, suddenly I can only edit or create a site module by swapping to Hathor. I can still create an admin module using Isis but I can't do it for the site module.

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Re: Having issues with accessing certain parts of the backend

Post by sozzled » Wed Jul 26, 2017 9:52 pm

Thanks for clarifying the matter for me. :)

I'm wondering if the update/installation of J! 3.7.3 was corrupted. Have you attempted to update to J! 3.7.4 and does that resolve the problem(s)?

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Re: Having issues with accessing certain parts of the backend

Post by gestavenir » Thu Aug 10, 2017 7:35 pm

Hello, I have updated to 3.7.4 and the issue remains. Any other tips I can try to solve it please?

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Re: Having issues with accessing certain parts of the backend

Post by sozzled » Thu Aug 10, 2017 7:47 pm

I looked again at your [now out-of-date] FPA report and I'm a little troubled by this:
gestavenir wrote:
Templates Discovered :: wrote:Templates :: SITE :: adfmg800_348 (3.4.8) 1 | adfm_form (6.0) 1 |
Templates :: ADMIN ::
What has happened to your Admin templates? What has become of the Protostar [frontend] template?

Suggest you look at using phpMyAdmin: browse to table prefix_template_styles, make a screen capture and post here.

gestavenir
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Re: Having issues with accessing certain parts of the backend

Post by gestavenir » Fri Aug 11, 2017 5:32 pm

Thank you for your reply.

adfmg800_348 is the template in front-end.

I use Isis for the back-end. Please see screenshot attached as requested
template.PNG
.
You do not have the required permissions to view the files attached to this post.

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Re: Having issues with accessing certain parts of the backend

Post by sozzled » Fri Aug 11, 2017 6:11 pm

rhuk_milkyway was a template for J! 1.5.

Looks to me as though your website would probably benefit by a thorough site audit (remove old, outdated extensions that may be interfering with the operation of the site). Fairly difficult to satisfactoriy resolve this on a Q&A discussion forum.

I am getting the feeling that this site has probably been hacked/infected.

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Per Yngve Berg
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Re: Having issues with accessing certain parts of the backend

Post by Per Yngve Berg » Fri Aug 11, 2017 6:47 pm

Client_Id: 0=Site, 1=Administrator

You only got 2 administrator templates (Isis and Hator)

Rhuk_Milkiway is a template for 1.5

gestavenir
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Re: Having issues with accessing certain parts of the backend

Post by gestavenir » Fri Aug 11, 2017 7:35 pm

sozzled wrote:rhuk_milkyway was a template for J! 1.5.

Looks to me as though your website would probably benefit by a thorough site audit (remove old, outdated extensions that may be interfering with the operation of the site). Fairly difficult to satisfactoriy resolve this on a Q&A discussion forum.

I am getting the feeling that this site has probably been hacked/infected.
Those templates have been uninstalled from the backend. I had no idea that the rows still existed in the database. I have now deleted the rows as well. However, the issue is still not solved.

That's true that the site had been hacked a long time ago, but it had been clean by Sucuri and it is now protected by Sucuri too.

Any advice for any tools or someone that can remove old, outdated extensions?

gestavenir
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Re: Having issues with accessing certain parts of the backend

Post by gestavenir » Sun Aug 13, 2017 3:40 pm

I managed to partially solve the issue. It didn't come from the templates or any outdated extensions as I don't have any outdated one.

I have installed Joomla inside a new folder. I didn't import the database but copied one by one the tables of my sites to the new site. I found out that when I copied the _usergroups table, the issue appeared. Now, my question is: how can I identify which group is causing the problem? Also, I noticed that my site did not have the guest group id 9. Is it a problem to re-create it as it will have a different id?

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Re: Having issues with accessing certain parts of the backend

Post by Per Yngve Berg » Sun Aug 13, 2017 5:18 pm


gestavenir
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Re: Having issues with accessing certain parts of the backend

Post by gestavenir » Sun Aug 13, 2017 5:45 pm

Thank you for your reply.

Creating a guest group and access level did not solve it. I think some of the rows in the group's table are corrupted. I got this error message for the group's table: 43 rows affected.
Warning: #1366 Incorrect integer value: '' for column 'rgt' at row 1

Any idea how to identify these rows?

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Per Yngve Berg
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Re: Having issues with accessing certain parts of the backend

Post by Per Yngve Berg » Sun Aug 13, 2017 6:59 pm


gestavenir
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Re: Having issues with accessing certain parts of the backend

Post by gestavenir » Mon Aug 14, 2017 4:47 pm

Thank you for the fantastic tutorial. I will try my best to find my way through but I'm not a rocket in coding...

Do you know if the guest group should have the id 9 or that is not important? Please advise.

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Per Yngve Berg
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Re: Having issues with accessing certain parts of the backend

Post by Per Yngve Berg » Mon Aug 14, 2017 8:56 pm

That's not important.

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Re: Having issues with accessing certain parts of the backend

Post by gestavenir » Sun Oct 15, 2017 2:00 pm

Thank you for having shown me the way. I managed to solve my problem. How did I do it?

So, I decided to delete 117 groups and access levels and everything started to work again finally: the global configuration saves now in 9s, no blank page when I try to save or edit a menu, I can now edit and create modules. It seems then that the numbers of groups and of access levels are not unlimited as mentioned in Joomla features.

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Zette
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Re: Having issues with accessing certain parts of the backend

Post by Zette » Tue Oct 16, 2018 10:11 pm

This resolved my problem:

I put max_input_vars = 2000 in my php.ini

\0/


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