Problems with Joomla tag system

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ita4012
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Problems with Joomla tag system

Post by ita4012 » Mon Mar 12, 2018 12:42 pm

Hi. I'm trying to use joomla tag system, but I have the following problem. If I click on a tag in front-end (both in a tag below article title, or in popular tag module), I get an error page like the one you can see in attachment. But the strange thing is that I get the error only if the tagged element is an article, while I do not get any error if the tagged element is a photo album, made with the component eventgallery. I don't understand how to solve the problem. Can someone help me?
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imanickam
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Re: Problems with Joomla tag system

Post by imanickam » Mon Mar 12, 2018 1:36 pm

(a) It would be beneficial if you could provide a link to an article that has issue. This would help others to see what is happening.

(b) Noticed that the template used in the site is shape5_vertex that uses the vertex framework. Can you please install a new instance of Joomla! in a test environment and test the tag with the Protostar template?
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ita4012
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Re: Problems with Joomla tag system

Post by ita4012 » Mon Mar 12, 2018 1:53 pm

A) you can check it here, clicking on tags in the module at bottom of the homepage: https://www.waterwind.it/new/en/

B) I'll try to do what you suggest

DJBenz
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Re: Problems with Joomla tag system

Post by DJBenz » Mon Mar 12, 2018 4:42 pm

There's a similar issue on the bug tracker: https://github.com/joomla/joomla-cms/issues/19487

If you have the Disqus comment plugin installed, you can get this issue. As a temporary fix, disabling the System - Field plugin worked to solve the issue for me.

ita4012
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Re: Problems with Joomla tag system

Post by ita4012 » Mon Mar 12, 2018 5:33 pm

Ok. I disabled system fields plugin, and the problem occurs no more. Thank you very much for help!

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Re: Problems with Joomla tag system

Post by chkymnky » Sun Jul 15, 2018 4:45 pm

I am experiencing the same problem with the same error message, but would like to reactivate System - Fields so that I can create custom contact fields. However, the tag system is very important to our contributors. Has anyone found a solution to this issue? I searched the Forum and other websites, but no one has posted a solution to the conflict between the tag system and the System - Fields plugin. Thank you very much!
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Re: Problems with Joomla tag system

Post by DJBenz » Sun Jul 15, 2018 5:04 pm

chkymnky wrote:I am experiencing the same problem with the same error message, but would like to reactivate System - Fields so that I can create custom contact fields. However, the tag system is very important to our contributors. Has anyone found a solution to this issue? I searched the Forum and other websites, but no one has posted a solution to the conflict between the tag system and the System - Fields plugin. Thank you very much!
Seems to have been put into this pull request: https://github.com/joomla/joomla-cms/pull/19684

But apparently still no resolution.

chkymnky
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Re: Problems with Joomla tag system

Post by chkymnky » Sun Jul 15, 2018 8:06 pm

Thanks, DJBenz.

chkymnky
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Re: Problems with Joomla tag system

Post by chkymnky » Sun Jul 15, 2018 8:09 pm

This solution looks Disqus-related. Though we now have Disqus on the site, the issue existed before the Disqus install. Any thoughts?

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Re: Problems with Joomla tag system

Post by DJBenz » Mon Jul 16, 2018 10:45 am

chkymnky wrote:This solution looks Disqus-related. Though we now have Disqus on the site, the issue existed before the Disqus install. Any thoughts?
The solution is implementing a fix in Joomla. I won't pretend to understand it, it was exposed due to the Disqus issue, but the development team agreed it was something that should be fixed in Joomla itself.

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Re: Problems with Joomla tag system

Post by chkymnky » Wed Jul 18, 2018 4:15 pm

Thanks, DJBenz. I will keep an eye on the documentation as the development team rolls out 4.x.


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