Deleting files that have been uploaded via standard interface in an article

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MotherGoose
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Deleting files that have been uploaded via standard interface in an article

Post by MotherGoose » Tue May 22, 2018 1:05 pm

I recently uploaded some files using the 'Document' option in the article toolbar (paperclip with a sheet of paper behind).

I now need replace these files with updated versions, but cannot upload another file with the exact same name to this location, so I'd like to delete these files. However, I cannot figure out for the life of me how to do this.

I am an extremely novice user, and it's a very basic site. I tried 'Content' > 'Media' but the files are nowhere to be found.

Can anyone offer any advice as to how I can get rid of these please? I'm using 3.6.5 if it makes any difference.

TIA

waarnemer
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Re: Deleting files that have been uploaded via standard interface in an article

Post by waarnemer » Tue May 22, 2018 1:37 pm

.. are you sure you do not haven an extension installed for "file downloads"? Something like "Attachments"?

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brian
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Re: Deleting files that have been uploaded via standard interface in an article

Post by brian » Tue May 22, 2018 5:29 pm

and please urgently upgrade your joomla install!!!
"Exploited yesterday... Hacked tomorrow"
Blog http://brian.teeman.net/
Joomla Hidden Secrets http://hiddenjoomlasecrets.com/

MotherGoose
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Re: Deleting files that have been uploaded via standard interface in an article

Post by MotherGoose » Wed May 23, 2018 10:07 am

waarnemer wrote:.. are you sure you do not haven an extension installed for "file downloads"? Something like "Attachments"?
Thank you for your speedy response. I set up the site over 18 months ago and my memory is hazy as to what I installed :eek: :'(

I attach a screenshot of the components - would Ark Editor be the culprit?? I cant even remember what I installed that for or if I need it elsewhere :-[
components.png
brian wrote:and please urgently upgrade your joomla install!!!
I know, I know, I know. I'm just petrified that something will kill my site during the install with the template I'm using, and I just don't have the time to fix it.
You do not have the required permissions to view the files attached to this post.

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brian
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Re: Deleting files that have been uploaded via standard interface in an article

Post by brian » Wed May 23, 2018 10:16 am

You will have even less time when your site is hacked
"Exploited yesterday... Hacked tomorrow"
Blog http://brian.teeman.net/
Joomla Hidden Secrets http://hiddenjoomlasecrets.com/

waarnemer
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Re: Deleting files that have been uploaded via standard interface in an article

Post by waarnemer » Wed May 23, 2018 11:22 am

My guess is that indeed it is ARK editor (formerly JCK). I don't know all there is to ARK/JCK as I stick to defaults as much as possible and I don't want my authors to fiddle with the way I want my sites to look...

So maybe somewhere in ARK component you can find where your documents are..



But the first advice (and that from brian) is to update ASAP... you really need to.. it has reached end of life years ago..

MotherGoose
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Re: Deleting files that have been uploaded via standard interface in an article

Post by MotherGoose » Thu May 24, 2018 12:00 pm

Finally figured it out, thank you for prompting me to consider Ark Editor! It was indeed this, but I couldn't find in the documentation any way of deleting the files once uploaded and you can only access support if you subscribe to the package. However, it did prompt me to look at where the url pointed, and I managed to figure out that if I accessed the folder using the cPanel of my web host, I could delete it from there.

A very roundabout way of reaching the end result, but workable for the short term.

I will also look into updating the site ASAP. Cheers :p


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