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Sfe
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Urgent Help logging in and uploading content - I am a beginner

Post by Sfe » Mon Aug 13, 2018 1:41 pm

Hey guys. I am very new to this whole CMS thing and I just need some help from the start.
An already existing Joomla website was handed over to me recently and I am supposed to maintain it (simple stuff like uploading content and removing it). I was told that I could do all this from the website host's cpanel but I am completely failing. I eventually noticed that the website was made using Joomla 3.8.3. If anyone has the time, may you please walk me through how to upload a PDF document and make it appear on the website. I have uploaded the document using the host's cpanel but it does not appear on the website. What exactly do I need to do to make this happen? This is something that needs to be done urgently (by the end of the day) and my boss has expressed to me numerous times how simple the process is but I'm just not getting it. He's barely around so I can never really ask him exactly how to do it. Coming here is basically my last resort. I feel like I have tried everything I can try.

Again, I simply just want to upload a PDF document onto the website and make it available for download to people that visit the site. That is literally all I want to do. If I can do it from my host's cpanel, please let me know how. I don't want to have to go through the process of downloading and installing additional software or anything like that. To me, it was described as a simple "drag and drop" process that requires no programming skills or additional software but when I check online I keep seeing results that have to do with FTP programs. I do not wish to take that route, it looks like hell. I assume I will not even need to take it since Joomla is already present in the site directory. Or do I have to re-install it? If so, how? There is no "setup.exe". And if I really do have to re-install it, I would like to do it in the browser and not on the local drive.

I tried to log onto Joomla using the Admin credentials but they are wrong, apparently. I changed the Admin password directly on the cpanel via phpMyAdmin but still no success when I try to log in. I had to create my own personal account just so I could post this. I feel like I'm catching L's at every turn here so I am becoming extremely frustrated by this and its making me feel super dumb (lol).

To summarise:
How do I add files to my site directly from the cpanel of my host and make them appear on the site?
Do I need to re-install Joomla in the cpanel even if it is already there? (as a .zip)
How do I log in to Joomla back-end as Admin when my credentials aren't working? (even after changing them)

Please help, guys.

Thanks in advance

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JAVesey
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Re: Urgent Help logging in and uploading content - I am a beginner

Post by JAVesey » Mon Aug 13, 2018 1:56 pm

Sfe wrote:
Mon Aug 13, 2018 1:41 pm
I was told that I could do all this from the website host's cpanel but I am completely failing. I eventually noticed that the website was made using Joomla 3.8.3.
This advice is fundamentally wrong. The cPanel interface is for managing/configuring your webspace, not your website. Your website resides in your webspace.

You edit your articles through your website, either the front-end (by logging in using an account with the correct user-rights) or (more usually) by logging in to the Administrator interface.

You are not many versions behind the current Joomla release. I would prioritise (in order):

1. Making sure that you have a user account/login with Super-User privileges
2. Login to the Administrator interface and update any extensions that show up as having an available update.
3. Update Joomla to the latest version (easily done given the version that you have)
4. Have a good look around the back-end of your site; see what components and extensions are installed and what existing articles you have

Have a look to see (in Global Configuration) what your default editor is; this will help inform you as to the best way to upload your .pdf files

Ask here for guidance and help in getting started; we're very friendly :)
Last edited by JAVesey on Mon Aug 13, 2018 2:07 pm, edited 1 time in total.
John V
Cardiff, Wales, UK
Uses Joomla 3.9.0

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Webdongle
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Re: Urgent Help logging in and uploading content - I am a beginner

Post by Webdongle » Mon Aug 13, 2018 2:07 pm

Back up your files and database
Backing up to localhost is your safest option.
(Install wamp on your PC
Create a new folder into wamp's /www folder
Download the site files to wamp's /www/newfolder
Create a new database on localhost
Export the site database and import it into the local database'
http://hints.steptoinstall.com/how-to-c ... -wamp.html
https://www.inmotionhosting.com/support ... phpmyadmin
https://www.inmotionhosting.com/support ... phpmyadmin
)


If you have changed the database user/password in the database via your Host's control panel
Either
Change it back
Or
Edit the configuration.php with the new password

If you changed the password (for Joomla) in the database
See https://docs.joomla.org/How_do_you_reco ... assword%3F
http://www.weblinksonline.co.uk/
https://www.weblinksonline.co.uk/updating-joomla.html
"The definition of insanity is doing the same thing over and over again, but expecting different results": Albert Einstein

Sfe
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Re: Urgent Help logging in and uploading content - I am a beginner

Post by Sfe » Mon Aug 13, 2018 3:10 pm

Thank you so much for your speedy responses. They finally sent me the correct info to log in, so at least there's a bit of light.

@Webdongle, since I have access now, will I need to do a backup and all that other stuff? I'm just looking at how urgently they want the content up and doing the backup could take a while. Is it ok now to just add the stuff to the site? This is the real priority so I'll worry about the rest later.

@JAVesey, TinyMCE is the editor that was used. What are the implications here? Will this make it easier or harder to edit and upload content?
I just need the fastest way to get this document onto the site.

If you guys have the time, please look into the website and let me know if you can help me navigate and add what I need to add. The site is 'teda.org.za'. The document is to be added to the page 'Invitation to Tender (Advertisements)' which is under the submenu 'TENDERS', under the menu item 'SUPPLY CHAIN'.
So the path would be SUPPLY CHAIN > TENDERS > Invitation to Tender (Advertisements)

Again, thank you for all the help.

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Webdongle
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Re: Urgent Help logging in and uploading content - I am a beginner

Post by Webdongle » Mon Aug 13, 2018 6:35 pm

To make a full backup and move a site use Akeeba https://docs.joomla.org/Copying_a_Joomla_website
The Joomla url follows the menu structure. The backup file can be used to replace the live site if you make a mistake that you can not undo.

To have SUPPLY CHAIN > TENDERS > Invitation to Tender (Advertisements)
Create a menu item Supply Chain then create one called Tenders
The Tenders menu item will be a child of Supply Chain and point to an Article called Tender (Advertisements)

You can call the menu items and Article what you want and the 'Alias' will fill automatically. You can edit the Menu 'Alias' and Article 'Alias' if you want the path to say different to the menu item

Practice on a copy of the live site (the copy on localhost) before editing the live site.
http://www.weblinksonline.co.uk/
https://www.weblinksonline.co.uk/updating-joomla.html
"The definition of insanity is doing the same thing over and over again, but expecting different results": Albert Einstein

Sfe
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Re: Urgent Help logging in and uploading content - I am a beginner

Post by Sfe » Mon Aug 13, 2018 8:27 pm

@Webdongle, thanks again for your help. You're a champion. I'll try to do all this tomorrow. I did manage to eventually upload the PDF and make it visible on the site (major relief!). I also need to upload other documents but they are not as urgent. I did try with one of them but it turned out that it was too large to upload. I changed the max upload settings but still having the same problem. I saw somewhere that I have to change it manually on some file called 'php.ini' but I am just too drained for that right now. I think I'll tackle it tomorrow. If you do have any more suggestions, please feel free to share

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Webdongle
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Re: Urgent Help logging in and uploading content - I am a beginner

Post by Webdongle » Mon Aug 13, 2018 11:30 pm

In Joomla /administrator
Media >>> Options ... there is an upload limit.

Other suggestions
https://extensions.joomla.org/extension/jce/ and https://extensions.joomla.org/extension ... -mediabox/

Always test on localhost before editing the live site
http://www.weblinksonline.co.uk/
https://www.weblinksonline.co.uk/updating-joomla.html
"The definition of insanity is doing the same thing over and over again, but expecting different results": Albert Einstein


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