503 Service Unavailable

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parakm
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503 Service Unavailable

Post by parakm » Mon Sep 09, 2019 12:43 pm

Hi

I am getting the following error on my admin side of the website after many many tries it does eventually work.

I am currently running the latest version of Joomla

Service Unavailable
The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.

Additionally, a 503 Service Unavailable error was encountered while trying to use an ErrorDocument to handle the request.

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abernyte
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Re: 503 Service Unavailable

Post by abernyte » Mon Sep 09, 2019 5:52 pm

In the complete absence of any details on your Joomla site, I will hazard a guess that this is a server side issue that you should ask your host about.
What we obtain too cheap, we esteem too lightly…Thomas Paine

parakm
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Joined: Mon Sep 09, 2019 12:40 pm

Re: 503 Service Unavailable

Post by parakm » Tue Sep 10, 2019 6:56 am

abernyte wrote:
Mon Sep 09, 2019 5:52 pm
In the complete absence of any details on your Joomla site, I will hazard a guess that this is a server side issue that you should ask your host about.
I am new to this - should i post the url here?

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toivo
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Re: 503 Service Unavailable

Post by toivo » Tue Sep 10, 2019 7:06 am

Yes, and it would be even better if you could post the results of the Forum Post Assistant (FPA) by following the instructions from https://forumpostassistant.github.io/docs/.
Toivo Talikka, Global Moderator

parakm
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Joined: Mon Sep 09, 2019 12:40 pm

Re: 503 Service Unavailable

Post by parakm » Tue Sep 10, 2019 7:34 am

toivo wrote:
Tue Sep 10, 2019 7:06 am
Yes, and it would be even better if you could post the results of the Forum Post Assistant (FPA) by following the instructions from https://forumpostassistant.github.io/docs/.
Forum Post Assistant (v1.4.9 (lambrusca) : 10th September 2019 wrote:
Last PHP Error(s) Reported :: wrote:[10-Sep-2019 09:23:39 Africa/Johannesburg] PHP Deprecated: Automatically populating $HTTP_RAW_POST_DATA is deprecated and will be removed in a future version. To avoid this warning set 'always_populate_raw_post_data' to '-1' in php.ini and use the php://input stream instead. in Unknown on line 0
Basic Environment :: wrote:Joomla! Instance :: Joomla! 3.4.1-Stable (Ember) 21-March-2015
Joomla! Platform :: Joomla Platform 13.1.0-Stable (Curiosity) 24-Apr-2013
Joomla! Configured :: Yes | Writable (644) | Owner: --protected-- . (uid: 1/gid: 1) | Group: --protected-- (gid: 1) | Valid For: 3.4
Configuration Options :: Offline: false | SEF: true | SEF Suffix: false | SEF ReWrite: false | .htaccess/web.config: Yes | GZip: false | Cache: false | CacheTime: 15 | CacheHandler: file | CachePlatformPrefix: N/A | FTP Layer: false | Proxy: false | LiveSite: | Session lifetime: 150000 | Session handler: database | Shared sessions: N/A | SSL: 0 | Error Reporting: maximum | Site Debug: false | Language Debug: false | Default Access: 1 | Unicode Slugs: false | dbConnection Type: mysqli | PHP Supports J! 3.4.1: Yes | Database Supports J! 3.4.1: Yes | Database Credentials Present: Yes |

Host Configuration :: OS: Linux | OS Version: 2.6.32-642.13.1.el6.x86_64 | Technology: x86_64 | Web Server: Apache | Encoding: gzip, deflate | Doc Root: --protected-- | System TMP Writable: Yes | Free Disk Space : 949.05 GiB |

PHP Configuration :: Version: 5.6.40 | PHP API: fpm-fcgi | Session Path Writable: Yes | Display Errors: 1 | Error Reporting: 32759 | Log Errors To: /home/darulihs/logs/darulihsan_com.php.error.log | Last Known Error: 10th September 2019 09:30:23. | Register Globals: | Magic Quotes: | Safe Mode: | Allow url fopen: 1 | Open Base: | Uploads: 1 | Max. Upload Size: 100M | Max. POST Size: 28M | Max. Input Time: 120 | Max. Execution Time: 120 | Memory Limit: 64M

Database Configuration :: Version: 5.5.62-cll (Client:mysqlnd 5.0.11-dev - 20120503 - $Id: 76b08b24596e12d4553bd41fc93cccd5bac2fe7a $) | Host: --protected-- (--protected--) | default Collation: utf8_general_ci (default Character Set: utf8) | Database Size: 4024.85 MiB | #of Tables:  527
Detailed Environment :: wrote:PHP Extensions :: Core (5.6.40) | date (5.6.40) | ereg () | libxml () | openssl () | pcre () | zlib (2.0) | filter (0.11.0) | hash (1.0) | Reflection ($Id: 5f15287237d5f78d75b19c26915aa7bd83dee8b8 $) | SPL (0.2) | session () | standard (5.6.40) | cgi-fcgi () | bcmath () | bz2 () | calendar () | ctype () | curl () | dom (20031129) | mbstring () | fileinfo (1.0.5) | ftp () | gd () | gettext () | iconv () | imap () | intl (1.1.0) | json (1.2.1) | exif (1.4 $Id: cad29b729548e4206f0697710cc9e177f26fdff3 $) | mcrypt () | mysqlnd (mysqlnd 5.0.11-dev - 20120503 - $Id: 76b08b24596e12d4553bd41fc93cccd5bac2fe7a $) | mysql (1.0) | mysqli (0.1) | PDO (1.0.4dev) | pdo_mysql (1.0.2) | pdo_sqlite (1.0.1) | Phar (2.0.2) | posix () | pspell () | SimpleXML (0.1) | snmp (0.1) | soap () | sockets () | SourceGuardian (11.3) | sqlite3 (0.7-dev) | tidy (2.0) | tokenizer (0.1) | xml () | wddx () | xmlreader (0.1) | xmlrpc (0.51) | xmlwriter (0.1) | xsl (0.1) | zip (1.12.5) | mhash () | ionCube Loader () | Zend Guard Loader () | Zend OPcache (7.0.4-devFE) | Zend Engine (2.6.0) |
Potential Missing Extensions ::
Disabled Functions :: exec | passthru | shell_exec | system |

Switch User Environment (Experimental) :: PHP CGI: No | Server SU: No | PHP SU: No | Custom SU (LiteSpeed/Cloud/Grid): Yes
Potential Ownership Issues: No
Folder Permissions :: wrote:Core Folders :: images/ (755) | components/ (755) | modules/ (755) | plugins/ (755) | language/ (755) | templates/ (755) | cache/ (755) | logs/ (---) | tmp/ (755) | administrator/components/ (755) | administrator/modules/ (755) | administrator/language/ (755) | administrator/templates/ (755) | administrator/logs/ (---) |

Elevated Permissions (First 10) ::
Database Information :: wrote:Database statistics :: Uptime: 5796123 | Threads: 9 | Questions: 89061750 | Slow queries: 8538 | Opens: 8683087 | Flush tables: 269 | Open tables: 400 | Queries per second avg: 15.365 |
Extensions Discovered :: wrote:Components :: SITE ::
Core :: com_mailto (3.0.0) 1 | com_wrapper (3.0.0) 1 |
3rd Party:: os_paypal (1.0) ? | os_worldpay (1.0) ? | os_authnet (1.0) ? | os_offline (1.0) ? | os_eway (1.0) ? | WF_BROWSER_TITLE (2.4.6) ? | WF_LINK_TITLE (2.4.6) ? | WF_FONTSIZESELECT_TITLE (2.4.6) ? | WF_FULLSCREEN_TITLE (2.4.6) ? | WF_VISUALBLOCKS_TITLE (2.4.6) ? | WF_XHTMLXTRAS_TITLE (2.4.6) ? | WF_TABLE_TITLE (2.4.6) ? | WF_LAYER_TITLE (2.4.6) ? | WF_CLIPBOARD_TITLE (2.4.6) ? | WF_AUTOSAVE_TITLE (2.4.6) ? | WF_PREVIEW_TITLE (2.4.6) ? | WF_CHARMAP_TITLE (2.4.6) ? | WF_INLINEPOPUPS_TITLE (2.4.6) ? | WF_TEXTCASE_TITLE (2.4.6) ? | WF_STYLE_TITLE (2.4.6) ? | WF_SOURCE_TITLE (2.4.6) ? | WF_FONTCOLOR_TITLE (2.4.6) ? | WF_MEDIA_TITLE (2.4.6) ? | WF_CONTEXTMENU_TITLE (2.4.6) ? | WF_PRINT_TITLE (2.4.6) ? | WF_VISUALCHARS_TITLE (2.4.6) ? | WF_STYLESELECT_TITLE (2.4.6) ? | WF_FONTSELECT_TITLE (2.4.6) ? | WF_ARTICLE_TITLE (2.4.6) ? | WF_DIRECTIONALITY_TITLE (2.4.6) ? | WF_SEARCHREPLACE_TITLE (2.4.6) ? | WF_SPELLCHECKER_TITLE (2.4.6) ? | WF_KITCHENSINK_TITLE (2.4.6) ? | WF_ANCHOR_TITLE (2.4.6) ? | WF_LISTS_TITLE (2.4.6) ? | WF_FORMATSELECT_TITLE (2.4.6) ? | WF_NONBREAKING_TITLE (2.4.6) ? | WF_CLEANUP_TITLE (2.4.6) ? | WF_IMGMANAGER_TITLE (2.4.6) ? | WF_LINKS_JOOMLALINKS_TITLE (2.4.6) ? | WF_AGGREGATOR_VIMEO_TITLE (2.4.6) ? | WF_AGGREGATOR_VINE_TITLE (2.4.6) ? | WF_AGGREGATOR_[youtube]_TITLE (2.4.6) ? | WF_FILESYSTEM_JOOMLA_TITLE (2.4.6) ? | WF_LINK_SEARCH_TITLE (2.4.6) ? | WF_POPUPS_JCEMEDIABOX_TITLE (2.4.6) ? | WF_POPUPS_WINDOW_TITLE (2.4.6) ? | WF_MEDIAPLAYER_JCEPLAYER_TITLE (2.4.6) ? |

Components :: ADMIN ::
Core :: com_plugins (3.0.0) 1 | com_content (3.0.0) 1 | com_tags (3.1.0) 1 | com_users (3.0.0) 1 | com_contenthistory (3.2.0) 1 | com_postinstall (3.2.0) 1 | com_languages (3.0.0) 1 | com_messages (3.0.0) 1 | com_templates (3.0.0) 1 | com_config (3.0.0) 1 | com_weblinks (2.5.0) 1 | com_ajax (3.2.0) 1 | com_menus (3.0.0) 1 | com_joomlaupdate (3.0.0) 1 | com_redirect (3.0.0) 1 | com_finder (3.0.0) 1 | com_categories (3.0.0) 1 | com_admin (3.0.0) 1 | com_modules (3.0.0) 1 | com_checkin (3.0.0) 1 | com_login (3.0.0) 1 | com_installer (3.0.0) 1 | com_search (3.0.0) 1 | com_media (3.0.0) 1 | com_cache (3.0.0) 1 | com_banners (3.0.0) 1 | com_cpanel (3.0.0) 1 | com_newsfeeds (3.0.0) 1 |
3rd Party:: JComments (2.3.0) ? | com_podcastmedia (2.0.1) ? | com_extman (2.1.0) 1 | com_widgetkit (2.5.3) 1 | COM_MIGRATEMEPLUS (1.9.1) ? | com_taxonomy (1.0.6) ? | com_phocamaps (3.0.1) 1 | NS Pro (2.1) 1 | Event Booking (1.4.5) ? | com_phocadownload (3.1.4) 1 | JCE (2.4.6) 1 | J2XML Importer (1.6.0.71) ? | VJ Calendar (1.5.7) 1 | com_docman (2.1.2) 1 | com_phocagallery (4.2.2) 1 | Blank Component (3.0.0) 1 | JEvents (3.4.23) 1 | COM_K2 (2.9.0) 1 | K2 (2.5.6) ? | redFORM (2.5b.2.1) ? | Redform redevent integration plugin (2.5b.2.1) 0 | COM_REDEVENT (2.5b.2.1) ? | com_podcastmanager (2.0.1) ? | Acajoom Content Bot (2.0.0) ? | Acajoom CB Plugin (1.2) ? | Load a Module into Acajoom (1.0.1) ? | Acajoom Content Bot (2.0.0) ? | Acajoom User Synchronization (1.0.0) ? | Acajoom Module (3.1.0) ? | UniForm (3.1.7) 1 | Akeeba (4.7.5) 1 |

Modules :: SITE ::
Core :: mod_banners (3.0.0) 1 | mod_weblinks (2.5.0) 1 | mod_menu (3.0.0) 1 | mod_tags_similar (3.1.0) 1 | mod_footer (3.0.0) 1 | mod_search (3.0.0) 1 | mod_articles_news (3.0.0) 1 | mod_articles_category (3.0.0) 1 | mod_custom (3.0.0) 1 | mod_related_items (3.0.0) 1 | mod_users_latest (3.0.0) 1 | mod_articles_archive (3.0.0) 1 | mod_login (3.0.0) 1 | mod_breadcrumbs (3.0.0) 1 | mod_wrapper (3.0.0) 1 | mod_tags_popular (3.1.0) 1 | mod_articles_popular (3.0.0) 1 | mod_languages (3.0.0) 1 | mod_random_image (3.0.0) 1 | mod_whosonline (3.0.0) 1 | mod_stats (3.0.0) 1 | mod_feed (3.0.0) 1 | mod_finder (3.0.0) 1 | mod_articles_latest (3.0.0) 1 | mod_articles_categories (3.0.0) 1 | mod_syndicate (3.0.0) 1 |
3rd Party:: Latest Tweets (by JoomlaWorks) (2.3) 1 | JEvents View Switcher (3.4.23) 1 | Phoca Facebook Comments (2.0.7) 1 | freecluptag (1.0.0) 1 | mod_phocagallery_slideshow_bxslider (4.0.4) 1 | mod_docman_categories (2.1.2) 1 | JEvents Latest Events (3.4.23) 1 | TopCloud (25.11) 1 | SJ Mega K2 News (2.5) 1 | Ytc K2 Slideshow (1.0) 1 | JEvents Filter (3.4.23) 1 | K2 Users (2.9.0) 1 | Udjamaflip's Automated Tag Cloud (0.9 BETA) ? | SJ Basic News (1.1) 1 | JEvents Calendar (3.4.23) 1 | mod_podcastmanager (2.0.1) ? | Mini Frontpage (2.2.3) 1 | VJ Swatch Calendar (1.5.7) 1 | JSN UniForm (3.1.7) 1 | JEvents CustomModule (3.4.23) 1 | IceCarosuel Module (3.0.0) 1 | BT Content Slider (2.3.11) 1 | TagCloud (1.0.0) 1 | S5 Quick Contact (1.6.0) 1 | K2 Tools (2.9.0) 1 | VJ Calendar: upcoming events (1.5.7) 1 | SP Quick Contact (1.2.0) 1 | K2 Login (2.5.6) 1 | Tag Cloud Module - Show Tags in a M (1.0.1) ? | Sj Module Tabs (1.0) 1 | mod_podcastmanagerfeed (2.0.1) ? | Yt K2 Slideshow II (1.1) 1 | K2 Comments (2.9.0) 1 | K2 Content (2.9.0) 1 | Hijri Date (1.7.0) 1 | JEvents Legend (3.4.23) 1 | Sj Vm Listing (2.0) 1 | Sj K2 Splash (2.5) 1 | SJ K2 Extra Slider (2.5) 1 | mod_docman_documents (2.1.2) 1 | NS Pro (2.1) 1 | K2 User (2.9.0) 1 | SJ K2 Accordion (2.5) 1 | Taxonomy Cloud (1.0.0) 1 | Sj News Scrollbar (2.5) 1 | Widgetkit (2.5.3) 1 | VJ Calendar (1.5.7) 1 | Hijri-Gregorian Date Converter (1.7.0) 1 | mod_phocagallery_slideshow_floom (1.0.3) 1 | So K2 Slider (2.0) 1 | Tag Cloud FX (0.2.0) 1 | mod_phocagallery_slideshow_nivo (1.0.1) 1 |

Modules :: ADMIN ::
Core :: mod_stats_admin (3.0.0) 1 | mod_latest (3.0.0) 1 | mod_popular (3.0.0) 1 | mod_version (3.0.0) 1 | mod_menu (3.0.0) 1 | mod_logged (3.0.0) 1 | mod_custom (3.0.0) 1 | mod_multilangstatus (3.0.0) 1 | mod_login (3.0.0) 1 | mod_toolbar (3.0.0) 1 | mod_feed (3.0.0) 1 | mod_quickicon (3.0.0) 1 | mod_status (3.0.0) 1 | mod_title (3.0.0) 1 | mod_submenu (3.0.0) 1 |
3rd Party:: K2 Quick Icons (admin) (2.9.0) 0 | K2 Stats (admin) (2.9.0) 0 |

Libraries ::
Core ::
3rd Party::

Plugins ::
Core :: plg_authentication_joomla (3.0.0) 1 | plg_authentication_cookie (3.0.0) 1 | plg_authentication_ldap (3.0.0) 0 | plg_authentication_gmail (3.0.0) 0 | plg_captcha_recaptcha (3.4.0) 1 | PLG_EOSNOTIFY (2.5.0) ? | plg_quickicon_extensionupdate (3.0.0) 1 | plg_quickicon_joomlaupdate (3.0.0) 0 | plg_user_joomla (3.0.0) 1 | plg_user_contactcreator (3.0.0) 0 | plg_user_profile (3.0.0) 0 | plg_search_categories (3.0.0) 1 | plg_search_newsfeeds (3.0.0) 1 | plg_search_weblinks (2.5.0) 1 | plg_search_tags (3.0.0) 0 | plg_search_contacts (3.0.0) 1 | plg_search_content (3.0.0) 1 | plg_extension_joomla (3.0.0) 1 | plg_finder_categories (3.0.0) 1 | plg_finder_newsfeeds (3.0.0) 1 | plg_finder_weblinks (2.5.0) 1 | plg_finder_tags (3.0.0) 1 | plg_finder_contacts (3.0.0) 1 | plg_finder_content (3.0.0) 1 | plg_editors-xtd_image (3.0.0) 1 | plg_editors-xtd_pagebreak (3.0.0) 1 | plg_editors-xtd_article (3.0.0) 1 | plg_editors-xtd_readmore (3.0.0) 1 | plg_system_sef (3.0.0) 1 | plg_system_p3p (3.0.0) 1 | plg_system_highlight (3.0.0) 1 | plg_system_log (3.0.0) 1 | plg_system_remember (3.0.0) 0 | plg_system_cache (3.0.0) 0 | plg_system_logout (3.0.0) 1 | plg_system_debug (3.0.0) 1 | plg_system_languagefilter (3.0.0) 0 | plg_system_redirect (3.0.0) 1 | plg_system_languagecode (3.0.0) 0 | plg_twofactorauth_yubikey (3.2.0) 0 | plg_twofactorauth_totp (3.2.0) 0 | plg_content_joomla (3.0.0) 1 | plg_content_pagenavigation (3.0.0) 1 | plg_content_loadmodule (3.0.0) 1 | plg_content_emailcloak (3.0.0) 1 | plg_content_pagebreak (3.0.0) 1 | plg_content_vote (3.0.0) 1 | plg_content_finder (3.0.0) 1 | plg_content_geshi (2.5.0) 0 |
3rd Party:: VM - Calculation Avalara Tax (2.0.18b) ? | VMPAYMENT_STANDARD (2.0.20b) ? | Vm Payment plugin Moneybookers Giro (2.0.6) ? | Vm Payment plugin Moneybookers Digi (2.0.6) ? | Vm Payment plugin Moneybookers iDea (2.0.6) ? | Vm Payment plugin Moneybookers Last (2.0.6) ? | VMPAYMENT_HEIDELPAY (12.09) ? | Vm Payment plugin Moneybookers Cred (2.0.6) ? | Vm Payment plugin Moneybookers Bank (2.0.6) ? | VM Payment - authorize.net AIM (2.0.20b) ? | VMPAYMENT_MONEYBOOKERS (2.0.6) ? | Vm Payment plugin Moneybookers Sofo (2.0.6) ? | VM - Payment, Systempay (2.0.8c) ? | VM - Payment, Klarna (2.0.20b) ? | VM - Payment, PayFast (2.0) ? | VM - Payment, PayZen (2.0.8c) ? | VMPAYMENT_PAYPAL (2.0.20b) ? | Vm Payment plugin Moneybookers Prze (2.0.6) ? | plg-uniform - Mailchimp (3.1.7) 1 | PLG_UNIFORM_PAYMENT_PAYPAL (3.1.7) 1 | Redform redevent integration plugin (2.5b.2.1) 0 | Events Booking - AcajoomNewsletter (1.0) ? | Events Booking - ACYMailing newslet (1.0) ? | plg_quickicon_jcefilebrowser (2.4.6) 1 | plg_quickicon_akeebabackup (1.0) 1 | User - K2 (2.9.0) 1 | plg_user_jcomments (1.0) ? | Search - JEvents (3.4.23) 1 | plg_search_docman (2.1.2) 1 | Search - K2 (2.9.0) 1 | plg_search_jcomments (1.0) ? | plg_search_easysocial (1.0.0) 0 | Search - K2 Pro (1.0.0) 0 | VMCustom - textinput (2.0.20b) ? | VMCustom - specification (2.0.20b) ? | VMCUSTOM_STOCKABLE (2.0.20b) ? | VMSHIPMENT_WEIGHT_COUNTRIES (2.0.20b) ? | plg_editors_jce (2.4.6) 1 | plg_editors_tinymce (4.1.7) 1 | plg_editors_codemirror (5.0) 1 | plg_finder_docman (2.1.2) 0 | plg_finder_k2 (2.9.0) 1 | plg_finder_podcastmanager_podcasts (2.0.1) ? | plg_finder_jevents (3.4.23) 1 | plg_finder_podcastmanager_feeds (2.0.1) ? | Smart Search - mp3 Browser Fork (0.3.1) 1 | JSN_UNIFORM_PLUGIN_BUTTON_TITLE (3.1.7) 1 | Editors-XTD - Widgetkit (2.5.3) 1 | plg_editors-xtd_podcastmanager (2.0.1) ? | plg_editors-xtd_jcommentson (1.0) ? | plg_editors-xtd_doclink (2.1.2) 1 | plg_editors-xtd_jcommentsoff (1.0) ? | PLG_JMONITORING_AKEEBABACKUP_TITLE (1.0) 1 | Josetta - K2 Categories (2.6.9) 1 | Josetta - K2 Items (2.6.9) 1 | Installer - YOOtheme (1.0.0) 1 | plg_installer_jeventsinstaller (3.4.17) 0 | plg_system_sjcore (1.7.0) 0 | PLG_SYSTEM_BACKUPONUPDATE_TITLE (3.7) 1 | plg_system_gwejson (3.4.23) 1 | System - Yt Plugin(for Yt Framework (1.0) ? | System - K2 (2.9.0) 1 | System - KeyCAPTCHA (5.0.10) 0 | System - Widgetkit K2 (2.5.3) 1 | plg_system_jcomments (1.0) ? | plg_system_koowa (2.1.0) 1 | System - Widgetkit ZOO (2.5.3) 0 | plg_system_jsnframework (1.5.2) 1 | plg_podcastmedia_user (2.0.1) ? | PLG_MP3BROWSER_SYS_NAME (0.3.1) 1 | JSN_UNIFORM_PLUGIN_CONTENT_TITLE (3.1.7) 1 | Search for K2 (1.0) 0 | Content - Widgetkit (2.5.3) 1 | pdf_embed (2.0) 1 | plg_content_podcastmanager (2.0.1) ? | plg_content_mytags (0.8) 0 | plg_content_jcomments (1.0) ? | Content - Tags (1.0.0) 0 | plg_content_phocadownload (2.1.6) 0 | Content - redFORM (2.5) 0 | JEvents - Core Content Plugin (3.4.23) 1 | plg_content_doclink (2.1.2) 1 | Sj Content Related News (1.0) 1 |
Templates Discovered :: wrote:Templates :: SITE :: beez5 (2.5.0) 1 | beez3 (3.1.0) 1 | beez_20 (2.5.0) 1 | sj_worldnews (1.0) 1 | atomic (2.5.0) 1 | yoo_sun (1.0.8) 1 | protostar (1.0) 1 | yoo_lava (1.0.15) 1 | yoo_avenue (1.0.10) 1 |
Templates :: ADMIN :: bluestork (2.5.0) 1 | isis (1.0) 1 | hathor (3.0.0) 1 |
Last edited by toivo on Tue Sep 10, 2019 8:52 am, edited 1 time in total.
Reason: mod note: disabled smilies in post Options for readability

User avatar
toivo
Joomla! Master
Joomla! Master
Posts: 11344
Joined: Thu Feb 15, 2007 5:48 am
Location: Suzhou, China

Re: 503 Service Unavailable

Post by toivo » Tue Sep 10, 2019 9:36 am

Comments from the FPA results:

The Deprecated error at the start of the FPA must be coming from an obsolete third party extension. Check the PHP error log for further messages that could identify that extension.

The site has a .htaccess file but SEF ReWrite is not enabled.

The values of Max. Upload Size and Max. POST Size are not consistent.

Session lifetime 150000 seconds is highly unusual. Do you know if there is a particular reason why your host has set it this long?

The site has still templates left from Joomla 2.5. If there are also extensions that were installed in Joomla 2.5 and not upgraded for Joomla 3.x, they can create all sorts of problems with later versions of PHP. Did you host update PHP only recently to 5.6.40?

Joomla 3.4.1 was released more than four years ago. Does the site have specific templates or extensions that prevented it from getting updated?
Toivo Talikka, Global Moderator

parakm
Joomla! Fledgling
Joomla! Fledgling
Posts: 4
Joined: Mon Sep 09, 2019 12:40 pm

Re: 503 Service Unavailable

Post by parakm » Tue Sep 10, 2019 9:46 am

Hi

Thanks. I will check on the first errors with the host.

We are using the latest version of joomla but there could be old ext/templates left which are not in use - i will have to delete them. Any suggestions of how to get into the back end to delete these?

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toivo
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Re: 503 Service Unavailable

Post by toivo » Tue Sep 10, 2019 10:21 am

Joomla! Instance :: Joomla! 3.4.1-Stable (Ember) 21-March-2015
According to the FPA, the site has Joomla 3.4.1, not 3.9.11.

Once more is known about all the PHP errors, it may be possible to get access to the back end.
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abernyte
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Re: 503 Service Unavailable

Post by abernyte » Tue Sep 10, 2019 3:07 pm

Your site template YooSun was released in 2015, the same time as your Joomla version.

@toivo - Your AirMiles total must be enormous!
What we obtain too cheap, we esteem too lightly…Thomas Paine

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Re: 503 Service Unavailable

Post by toivo » Tue Sep 10, 2019 3:37 pm

parakm wrote:We are using the latest version of joomla
Did you perhaps run the FPA script in a wrong folder in the server, if it happens to have more than one version of Joomla?

@abernyte - indeed, nowadays I am a bit worried about my carbon footprint.
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Re: 503 Service Unavailable

Post by leolam » Wed Sep 11, 2019 4:44 am

toivo wrote:
Tue Sep 10, 2019 9:36 am
The Deprecated error at the start of the FPA must be coming from an obsolete third party extension. Check the PHP error log for further messages that could identify that extension.
No it is not..It is the PHP 5.6 version with a wrong php.ini setting that is causing this error.

@parakm you can resolve this changing the php.ini settings to
“always_populate_raw_post_data” to “-1”
in the php.ini file. This will take care of that error.

You need to update your Joola website to latest Joomla. Why on earth you never updated? All what is below Joomla 3.9.11 is VULNERABLE so you might be hacked and loose it all!

After Joomla update your extensions including template!

After that update your PHP-version to run at least PHP7.1 (or ask your host if you have no multiple PHP-option to select in your hosting panel). Joomla 4.x which comes later this year will require PHP7.2!

Leo 8)
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