Cannot chnage super user login password

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ukfish1
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Cannot chnage super user login password

Post by ukfish1 » Fri Sep 20, 2019 8:16 am

I cannot login to the backend of our website with what I thought was our username/password.

I have tried changing the password in the database, selecting the relevant user, selecting MD5 and overwriting the existing password with the new one.

I still cannot login. Any ideas?

Thanks, Paul

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sozzled
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Re: Cannot change super user login password

Post by sozzled » Fri Sep 20, 2019 8:23 am

Thank you for your question. See viewtopic.php?f=708&t=974295 for the answer. ;)
https://www.kuneze.com/blog
“If you think I’m wrong then say, ‘I think you’re wrong.’ If you say ‘You’re wrong!’, how do you know?” :)

ukfish1
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Re: Cannot chnage super user login password

Post by ukfish1 » Fri Sep 20, 2019 8:53 am

Thanks.

I had already followed the instructions in the post you mention but still cannot login with the new password.

I tried using the code to set to secret and typing oin my own password, neither worked.

Paul

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sozzled
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Re: Cannot change super user login password

Post by sozzled » Fri Sep 20, 2019 9:05 am

Thanks for your reply. You may be trying to edit the _users table with the wrong table prefix, perhaps? Check the table prefix for the problem website by looking in the configuration.php file. Just an educated guess.

You'll need to trust us on this: the instructions for resetting the superuser account work ... but people need to pay close attention to what they're changing. Back to you.

ukfish1 wrote:
Fri Sep 20, 2019 8:53 am
I tried ... typing in my own password ...
You cannot type "your own password"; it doesn't work that way. You need to know what your password translates to; it's a one-way encryption, and that's why you need to follow the instructions.
Last edited by sozzled on Fri Sep 20, 2019 10:17 am, edited 1 time in total.
https://www.kuneze.com/blog
“If you think I’m wrong then say, ‘I think you’re wrong.’ If you say ‘You’re wrong!’, how do you know?” :)

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Webdongle
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Re: Cannot chnage super user login password

Post by Webdongle » Fri Sep 20, 2019 9:11 am

Perhaps you edited the wrong database?
https://forumpostassistant.github.io/docs/ please
http://www.weblinksonline.co.uk/
https://www.weblinksonline.co.uk/updating-joomla.html
"The definition of insanity is doing the same thing over and over again, but expecting different results": Albert Einstein

ukfish1
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Re: Cannot chnage super user login password

Post by ukfish1 » Fri Sep 20, 2019 9:50 am

there is only one database

Paul

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sozzled
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Re: Cannot change super user login password

Post by sozzled » Fri Sep 20, 2019 10:16 am

Yes, there may be only one database, but how many tables reside in it and do all the tables have the same table prefix?
https://www.kuneze.com/blog
“If you think I’m wrong then say, ‘I think you’re wrong.’ If you say ‘You’re wrong!’, how do you know?” :)


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