Page 1 of 1

the control panel menus disappeared!

Posted: Wed Oct 30, 2019 9:11 am
by topmax
I've upgraded to the latest available version.
But the control panel menus disappeared! :( :'(
What is the solution? ???

Re: the control panel menus disappeared!

Posted: Wed Oct 30, 2019 9:26 am
by waarnemer
control panels of what?

Without any information and precise description of what you have and what you did.. there is no solution.
Based on nothing the only advice:
clear your browser cache.
if it persists, check your server error logs.

Re: the control panel menus disappeared!

Posted: Wed Oct 30, 2019 9:59 am
by topmax
Sorry
I mean the administrator control panel top menus.
I've upgraded to the latest available version Joomla! 3.9.12.
And upgraded PHP 7.0 to 7.1
That's just what I've been doing

Re: the control panel menus disappeared!

Posted: Wed Oct 30, 2019 10:04 am
by toivo
Which version of Joomla did you upgrade from? Did you use the standard back end option Components - Joomla! Update or possibly some other method?

Please post the results from the Forum Post Assistant (FPA) by following the instructions from https://forumpostassistant.github.io/docs/.

Re: the control panel menus disappeared!

Posted: Wed Oct 30, 2019 6:18 pm
by topmax
After Disable smilies
------------------------------------------------------------------
Forum Post Assistant (v1.4.9 (lambrusca) : 30th October 2019 wrote:
Last PHP Error(s) Reported :: wrote:[30-Oct-2019 21:01:53 Asia/Riyadh] PHP Notice: Undefined index: cmsRELEASE in /home/mawaheb/public_html/f/fpa-en.php on line 5812
Basic Environment :: wrote:Joomla! Instance :: Joomla! 3.9.12-Stable (Amani) 24-September-2019
Joomla! Platform :: Joomla Platform 13.1.0-Stable (Curiosity) 24-Apr-2013
Joomla! Configured :: Yes | Writable (644) | Owner: --protected-- . (uid: /gid: ) | Group: --protected-- (gid: ) | Valid For: 3.9
Configuration Options :: Offline: false | SEF: true | SEF Suffix: false | SEF ReWrite: false | .htaccess/web.config: Yes | GZip: false | Cache: false | CacheTime: 15 | CacheHandler: file | CachePlatformPrefix: N/A | FTP Layer: false | Proxy: N/A | LiveSite: | Session lifetime: 15 | Session handler: database | Shared sessions: N/A | SSL: N/A | Error Reporting: default | Site Debug: false | Language Debug: false | Default Access: 1 | Unicode Slugs: false | dbConnection Type: mysqli | PHP Supports J! 3.9.12: Yes | Database Supports J! 3.9.12: Yes | Database Credentials Present: Yes |

Host Configuration :: OS: | OS Version: | Technology: | Web Server: Apache | Encoding: | Doc Root: --protected-- | System TMP Writable: Yes | Free Disk Space : 295.38 GiB |

PHP Configuration :: Version: 7.1.32 | PHP API: litespeed | Session Path Writable: Yes | Display Errors: | Error Reporting: 32767 | Log Errors To: error_log | Last Known Error: 30th October 2019 21:03:45. | Register Globals: | Magic Quotes: | Safe Mode: | Allow url fopen: 1 | Open Base: | Uploads: 1 | Max. Upload Size: 512M | Max. POST Size: 128M | Max. Input Time: -1 | Max. Execution Time: 30 | Memory Limit: 128M

Database Configuration :: Version: 5.7.28 (Client:5.7.28) | Host: --protected-- (--protected--) | default Collation: utf8_unicode_ci (default Character Set: utf8) | Database Size: 15.44 MiB | #of Tables:  94
Detailed Environment :: wrote:PHP Extensions :: Core (7.1.32) | date (7.1.32) | libxml (7.1.32) | openssl (7.1.32) | pcre (7.1.32) | sqlite3 (7.1.32) | zlib (7.1.32) | bz2 (7.1.32) | calendar (7.1.32) | ctype (7.1.32) | curl (7.1.32) | hash (1.0) | filter (7.1.32) | ftp (7.1.32) | gettext (7.1.32) | gmp (7.1.32) | SPL (7.1.32) | iconv (7.1.32) | pcntl (7.1.32) | readline (7.1.32) | Reflection (7.1.32) | session (7.1.32) | standard (7.1.32) | shmop (7.1.32) | SimpleXML (7.1.32) | mbstring (7.1.32) | tokenizer (7.1.32) | xml (7.1.32) | litespeed () | bcmath (7.1.32) | dom (20031129) | fileinfo (1.0.5) | gd (7.1.32) | imap (7.1.32) | intl (1.1.0) | json (1.5.0) | exif (7.1.32) | mcrypt (7.1.32) | mysqli (7.1.32) | mysqlnd (mysqlnd 5.0.12-dev - 20150407 - $Id: 38fea24f2847fa7519001be390c98ae0acafe387 $) | PDO (7.1.32) | pdo_mysql (7.1.32) | pdo_sqlite (7.1.32) | Phar (2.0.2) | posix (7.1.32) | soap (7.1.32) | sockets (7.1.32) | wddx (7.1.32) | xmlreader (7.1.32) | xmlrpc (7.1.32) | xmlwriter (7.1.32) | xsl (7.1.32) | zip (1.13.5) | ionCube Loader (10.3.7) | Zend OPcache (7.1.32) | Zend Engine (3.1.0) |
Potential Missing Extensions ::
Disabled Functions :: exec | show_source | passthru | init_get_all | system | popen | pclose | proc_open | proc_nice | proc_terminate | proc_get_status | proc_close | pfsockopen | leak | apache_child_terminate | escapeshellcmd | hypot | pg_host | pos | ps_fill | diskfreespace | mysql_list_dbs | mysql_get_host_info | mysql_get_proto_info | ini_restore | shell_exec | php_uname | posix_kill | posix_getpwuid | posix_getgrgid | posix_mkfifo | posix_setpgid | posix_setsid | posix_setuid | posix_access | posix_getcwd | posix_getgid | posix_getpid | posix_getsid | posix_getuid | posix_mknod | posix_setgid | posix_times | posix_uname | posix_getegid |

Switch User Environment (Experimental) :: PHP CGI: No | Server SU: No | PHP SU: No | Custom SU (LiteSpeed/Cloud/Grid): No
Potential Ownership Issues: Maybe
Folder Permissions :: wrote:Core Folders :: images/ (755) | components/ (755) | modules/ (755) | plugins/ (755) | language/ (755) | templates/ (755) | cache/ (755) | logs/ (755) | tmp/ (755) | administrator/components/ (755) | administrator/modules/ (755) | administrator/language/ (755) | administrator/templates/ (755) | administrator/logs/ (755) |

Elevated Permissions (First 10) ::
Database Information :: wrote:Database statistics :: Uptime: 169196 | Threads: 14 | Questions: 118179989 | Slow queries: 0 | Opens: 1433606 | Flush tables: 2 | Open tables: 22478 | Queries per second avg: 698.479 |
Extensions Discovered :: wrote:Components :: SITE ::
Core :: com_wrapper (3.0.0) 1 | com_mailto (3.0.0) 1 |
3rd Party::

Components :: ADMIN ::
Core :: com_banners (3.0.0) 1 | com_installer (3.0.0) 1 | com_redirect (3.0.0) 1 | com_login (3.0.0) 1 | com_search (3.0.0) 1 | com_messages (3.0.0) 1 | com_users (3.0.0) 1 | com_plugins (3.0.0) 1 | com_joomlaupdate (3.6.2) 1 | com_cache (3.0.0) 1 | com_menus (3.0.0) 1 | com_checkin (3.0.0) 1 | com_cpanel (3.0.0) 1 | com_media (3.0.0) 1 | com_tags (3.1.0) 1 | com_newsfeeds (3.0.0) 1 | com_privacy (3.9.0) 1 | com_admin (3.0.0) 1 | com_modules (3.0.0) 1 | com_actionlogs (3.9.0) 1 | com_config (3.0.0) 1 | com_languages (3.0.0) 1 | com_content (3.0.0) 1 | com_finder (3.0.0) 1 | com_ajax (3.2.0) 1 | com_categories (3.0.0) 1 | com_postinstall (3.2.0) 1 | com_templates (3.0.0) 1 | com_contenthistory (3.2.0) 1 | com_associations (3.7.0) 1 | com_fields (3.7.0) 1 |
3rd Party:: Akeeba (6.6.1) 1 |

Modules :: SITE ::
Core :: mod_articles_latest (3.0.0) 1 | mod_banners (3.0.0) 1 | mod_stats (3.0.0) 1 | mod_finder (3.0.0) 1 | mod_syndicate (3.0.0) 1 | mod_search (3.0.0) 1 | mod_breadcrumbs (3.0.0) 1 | mod_articles_archive (3.0.0) 1 | mod_random_image (3.0.0) 1 | mod_whosonline (3.0.0) 1 | mod_login (3.0.0) 1 | mod_articles_popular (3.0.0) 1 | mod_users_latest (3.0.0) 1 | mod_footer (3.0.0) 1 | mod_articles_news (3.0.0) 1 | mod_articles_category (3.0.0) 1 | mod_tags_similar (3.1.0) 1 | mod_tags_popular (3.1.0) 1 | mod_custom (3.0.0) 1 | mod_languages (3.5.0) 1 | mod_related_items (3.0.0) 1 | mod_feed (3.0.0) 1 | mod_articles_categories (3.0.0) 1 | mod_menu (3.0.0) 1 | mod_wrapper (3.0.0) 1 |
3rd Party:: Menu Accordion (2.5.0) 1 | Photo gallery Module (2.8.0) 1 | SP Tab (1.9.0) 1 | JoomlaXTC [youtube] Playlist Wall Mod (1.3.0) ? | Contact Map Module (2.8.0) 1 | Rotation Slider Header (3.5.0) 1 | JU Newsflash (1.0.4) 1 | BT Content Slider (2.1.0) 1 |

Modules :: ADMIN ::
Core :: mod_privacy_dashboard (3.9.0) 1 | mod_latestactions (3.9.0) 1 | mod_stats_admin (3.0.0) 1 | mod_version (3.0.0) 1 | mod_logged (3.0.0) 1 | mod_login (3.0.0) 1 | mod_sampledata (3.8.0) 1 | mod_toolbar (3.0.0) 1 | mod_latest (3.0.0) 1 | mod_submenu (3.0.0) 1 | mod_multilangstatus (3.0.0) 1 | mod_status (3.0.0) 1 | mod_custom (3.0.0) 1 | mod_quickicon (3.0.0) 1 | mod_title (3.0.0) 1 | mod_popular (3.0.0) 1 | mod_feed (3.0.0) 1 | mod_menu (3.0.0) 1 |
3rd Party::

Libraries ::
Core ::
3rd Party:: file_fof30 (3.4.7) ? |

Plugins ::
Core :: PLG_ACTIONLOG_JOOMLA (3.9.0) 1 | plg_fields_list (3.7.0) 1 | plg_fields_usergrouplist (3.7.0) 1 | plg_fields_imagelist (3.7.0) 1 | plg_fields_user (3.7.0) 1 | plg_fields_editor (3.7.0) 1 | plg_fields_color (3.7.0) 1 | plg_fields_url (3.7.0) 1 | plg_fields_repeatable (3.9.0) 1 | plg_fields_text (3.7.0) 1 | plg_fields_integer (3.7.0) 1 | plg_fields_textarea (3.7.0) 1 | plg_fields_calendar (3.7.0) 1 | plg_fields_radio (3.7.0) 1 | plg_fields_sql (3.7.0) 1 | plg_fields_media (3.7.0) 1 | plg_fields_checkboxes (3.7.0) 1 | plg_authentication_joomla (3.0.0) 1 | plg_authentication_gmail (3.0.0) 0 | plg_authentication_cookie (3.0.0) 1 | plg_authentication_ldap (3.0.0) 0 | plg_content_joomla (3.0.0) 1 | plg_content_loadmodule (3.0.0) 1 | plg_content_fields (3.7.0) 1 | plg_content_emailcloak (3.0.0) 1 | plg_content_pagebreak (3.0.0) 1 | plg_content_pagenavigation (3.0.0) 1 | plg_content_finder (3.0.0) 0 | plg_content_confirmconsent (3.9.0) 0 | plg_content_vote (3.0.0) 1 | plg_quickicon_joomlaupdate (3.0.0) 1 | plg_quickicon_extensionupdate (3.0.0) 1 | plg_quickicon_phpversioncheck (3.7.0) 1 | plg_quickicon_privacycheck (3.9.0) 1 | plg_system_log (3.0.0) 1 | plg_system_languagecode (3.0.0) 0 | plg_system_debug (3.0.0) 1 | plg_system_fields (3.7.0) 1 | PLG_SYSTEM_ACTIONLOGS (3.9.0) 0 | plg_system_updatenotification (3.5.0) 1 | plg_system_logrotation (3.9.0) 1 | plg_system_logout (3.0.0) 1 | plg_system_redirect (3.0.0) 0 | plg_system_stats (3.5.0) 1 | plg_system_sef (3.0.0) 1 | plg_system_privacyconsent (3.9.0) 0 | plg_system_languagefilter (3.0.0) 0 | plg_system_p3p (3.0.0) 1 | plg_system_remember (3.0.0) 1 | plg_system_highlight (3.0.0) 1 | plg_system_cache (3.0.0) 0 | plg_system_sessiongc (3.8.6) 1 | plg_user_joomla (3.0.0) 1 | plg_user_terms (3.9.0) 0 | plg_user_profile (3.0.0) 0 | plg_user_contactcreator (3.0.0) 0 | plg_search_categories (3.0.0) 1 | plg_search_tags (3.0.0) ? | plg_search_newsfeeds (3.0.0) 1 | plg_search_content (3.0.0) 1 | plg_search_contacts (3.0.0) 1 | PLG_INSTALLER_URLINSTALLER (3.6.0) 1 | PLG_INSTALLER_FOLDERINSTALLER (3.6.0) 1 | plg_installer_packageinstaller (3.6.0) 1 | plg_twofactorauth_totp (3.2.0) 0 | plg_twofactorauth_yubikey (3.2.0) 0 | plg_editors-xtd_menu (3.7.0) 1 | plg_editors-xtd_fields (3.7.0) 1 | plg_editors-xtd_pagebreak (3.0.0) 1 | plg_editors-xtd_image (3.0.0) 1 | plg_editors-xtd_article (3.0.0) 1 | plg_editors-xtd_module (3.5.0) 1 | plg_editors-xtd_readmore (3.0.0) 1 | plg_finder_categories (3.0.0) 1 | plg_finder_tags (3.0.0) 1 | plg_finder_newsfeeds (3.0.0) 1 | plg_finder_content (3.0.0) 1 | plg_finder_contacts (3.0.0) 1 | plg_privacy_actionlogs (3.9.0) 1 | plg_privacy_message (3.9.0) 1 | plg_privacy_content (3.9.0) 1 | plg_privacy_user (3.9.0) 1 | plg_privacy_consents (3.9.0) 1 | plg_captcha_recaptcha_invisible (3.8) 0 | plg_captcha_recaptcha (3.4.0) 1 | plg_extension_joomla (3.0.0) 1 |
3rd Party:: PLG_ACTIONLOG_AKEEBABACKUP (6.6.1) 0 | PLG_TOOLTIPGC_XML_NAME (3.0.2) 1 | plg_quickicon_akeebabackup (6.6.1) 1 | PLG_SYSTEM_AKEEBAUPDATECHECK (6.6.1) 0 | System - Sboost Framework (1.9.5) 1 | PLG_TOOLTIPGC_XML_NAME (4.0.0) 1 | PLG_SYSTEM_BACKUPONUPDATE (6.6.1) 1 | plg_editors_codemirror (5.40.0) 1 | plg_editors_tinymce (4.5.11) 1 |
Templates Discovered :: wrote:Templates :: SITE :: beez3 (3.1.0) 1 | protostar (1.0) 1 | mx_joomla102 (3.0.0) 1 |
Templates :: ADMIN :: hathor (3.0.0) 1 | isis (1.0) 1 |

Re: the control panel menus disappeared!

Posted: Thu Oct 31, 2019 3:10 am
by toivo
Which version of Joomla did you have earlier?

Where did you download the system plugin "Sboost Framework" from? Is this extension compatible with Joomla 3.x?

Re: the control panel menus disappeared!

Posted: Thu Oct 31, 2019 3:30 am
by sozzled
Try these ideas:

viewtopic.php?f=708&t=888298
or viewtopic.php?t=970631#p3563227

(guessing that you unpublished the main menu module for the administrator)

Re: the control panel menus disappeared!

Posted: Thu Oct 31, 2019 6:29 am
by topmax
toivo wrote:
Thu Oct 31, 2019 3:10 am
Which version of Joomla did you have earlier?
It was Joomla 3.4
Where did you download the system plugin "Sboost Framework" from? Is this extension compatible with Joomla 3.x?

Re: the control panel menus disappeared!

Posted: Thu Oct 31, 2019 6:33 am
by topmax
toivo wrote:
Thu Oct 31, 2019 3:10 am
Which version of Joomla did you have earlier?
It was Joomla 3.4
toivo wrote:
Thu Oct 31, 2019 3:10 am
Where did you download the system plugin "Sboost Framework" from? Is this extension compatible with Joomla 3.x?
Sorry, I don't know.


Thank U

Re: the control panel menus disappeared!

Posted: Thu Oct 31, 2019 6:37 am
by sozzled
It does not really matter what version of J! you had before. I searched Google for information about "Joomla backend menus disappear after update". Many people have this problem when they update J!. What really matters is what problem(s) you now have.

I do not know anything about the Sboost Framework plugin but I don't think it has any bearing on the problem(s). The Sboost Framework plugin may be incompatible with PHP 7.1 but, if that is the case, using this software would cause other problems. The FPA report did not find problems pointing directly to Sboost Framework plugin as a potential cause; on the other hand, it might help to enable J! debug mode and set the error reporting level to maximum.

In any case, if you don't need this plugin, why not just disable it or, better, uninistall it?

If the problem is that the top menu does not display, then the problem is that the module (that displays the menu) has been unpublished. What you need to do is to publish the module. You can do this by modifying the _modules table (assuming this is the cause of the problem). If the problem is that parts of the top menu are missing (e.g. some of the components), that's a different question with a different answer.

Re: the control panel menus disappeared!

Posted: Thu Oct 31, 2019 6:52 am
by topmax
;D ;D

Thank you ..
Solved by following the steps in this link.
sozzled wrote:
Thu Oct 31, 2019 3:30 am
Try these ideas:

viewtopic.php?f=708&t=888298
Thanks to all

Re: the control panel menus disappeared!

Posted: Thu Oct 31, 2019 6:54 am
by sozzled
Excellent. Thanks. 8)

Re: the control panel menus disappeared!

Posted: Sun Dec 08, 2019 5:35 am
by richardh9935
Thanks to other forum members, I solved my lack of Administrator menus.
  • I knew I had been changing ACL (access control list) data, in the Users-->Viewing Access Levels page.
  • I didn't understand "Special", and thought it was an aberration, but I was very wrong. It is essential.
  • Altering "Special" removed my ability to see any of the Administrator menus. I could see parts of the screen, but with no buttons and therefore no commands.
  • Other forum members pointed at phpMyadmin, and editing the ***_modules table. This was wrong, as it just compounded the error of fiddling with "Special".
  • I have a Dev environment as well as a Production one, so I could compare values in the two environments.
  • Comparing ***_viewlevels table showed me that I had appropriate values for "Special", but I had NO values in the corresponding row of the Production table.
  • Amending the "Special" row of ***_viewlevels to match the Dev values restored full functionality.
Thanks to Sozzled and Webdongle.