update extensions - could not opèn site Topic is solved

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frazelle09
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update extensions - could not opèn site

Post by frazelle09 » Wed Oct 27, 2021 7:20 pm

Am trying to get fro 3.10 to 4 and am working on getting our 2 -3 extensions ready. When i go to Extensions, Update i first Clear Cache and then hit Update. This produces a list about 18 items long the first of which says

Update: Could not open update site #1 "Joomla Core", URL: https://update.joomla.org/core/nightlie ... r_list.xml

i've been all over Google and have finally updated my 2 - 3 extensions manually but this reply still makes me think my site is not ready for 4.0 yet. Besides i can't get the https://update.joomla.org/core/nightlie ... r_list.xml to work either (probably due to the same problem). We're running PHP7.4 at this point. We switched to 8 and parts of our site stopped working a started producing errors. Luckily we were able to get back to 7.4.

Please stay safe and have a wonderful afternoon! :)
"The earth is one country and mankind its citizens." 
Bahá'u'lláh
"La tierra es un sólo país y la humanidad sus ciudadanos."

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frazelle09
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Re: update extensions - could not opèn site

Post by frazelle09 » Wed Oct 27, 2021 7:30 pm

i suspect this might be helpful, too
Forum Post Assistant (v1.6.3) : 27-Oct-2021 wrote:
Basic Environment :: wrote:Joomla! Instance :: Joomla! 3.10.3-Stable (Daraja) 21-October-2021
Joomla! Platform :: Joomla Platform 13.1.0-Stable (Curiosity) 24-Apr-2013
Joomla! Configured :: Yes | Writable (644) |
Configuration Options :: Offline: false | SEF: true | SEF Suffix: true | SEF ReWrite: false | .htaccess/web.config: No | GZip: false | Cache: true | CacheTime: 15 | CacheHandler: file | CachePlatformPrefix: false | FTP Layer: false | Proxy: false | LiveSite: | Session lifetime: 15 | Session handler: none | Shared sessions: false | SSL: 0 | Error Reporting: default | Site Debug: false | Language Debug: false | Default Access: 1 | Unicode Slugs: false | dbConnection Type: mysqli | PHP Supports J! 3.10.3: Yes | Database Supports J! 3.10.3: Yes | Database Credentials Present: Yes |

Host Configuration :: OS: Linux | OS Version: 4.4.276-xeon-hst | Technology: x86_64 | Web Server: Apache | Encoding: gzip, deflate, br | System TMP Writable: Yes | Free Disk Space : 4812.73 GiB |

PHP Configuration :: Version: 7.4.22 | PHP API: cgi-fcgi | Session Path Writable: No | Display Errors: 0 | Error Reporting: 22527 | Log Errors To: | Last Known Error: | Register Globals: | Magic Quotes: | Safe Mode: | Allow url fopen: 1 | Open Base: | Uploads: 1 | Max. Upload Size: 50M | Max. POST Size: 60M | Max. Input Time: 60 | Max. Execution Time: 30 | Memory Limit: 128M

Database Configuration :: Version: 5.7.23 (Client:mysqlnd 7.4.22) | Database Size: 16.82 MiB | #of Tables with config prefix: 104 | #of other Tables: 0 | User Privileges : GRANT ALL
Detailed Environment :: wrote:PHP Extensions :: Core (7.4.22) | date (7.4.22) | libxml (7.4.22) | openssl (7.4.22) | pcre (7.4.22) | sqlite3 (7.4.22) | zlib (7.4.22) | bcmath (7.4.22) | bz2 (7.4.22) | calendar (7.4.22) | ctype (7.4.22) | curl (7.4.22) | dom (20031129) | hash (7.4.22) | fileinfo (7.4.22) | filter (7.4.22) | ftp (7.4.22) | gd (7.4.22) | gettext (7.4.22) | gmp (7.4.22) | SPL (7.4.22) | iconv (7.4.22) | session (7.4.22) | intl (7.4.22) | json (7.4.22) | mbstring (7.4.22) | standard (7.4.22) | mysqlnd (mysqlnd 7.4.22) | mysqli (7.4.22) | PDO (7.4.22) | pdo_mysql (7.4.22) | PDO_ODBC (7.4.22) | pdo_pgsql (7.4.22) | pdo_sqlite (7.4.22) | pgsql (7.4.22) | Phar (7.4.22) | posix (7.4.22) | Reflection (7.4.22) | imap (7.4.22) | SimpleXML (7.4.22) | soap (7.4.22) | sockets (7.4.22) | sodium (7.4.22) | exif (7.4.22) | tidy (7.4.22) | tokenizer (7.4.22) | xml (7.4.22) | xmlreader (7.4.22) | xmlrpc (7.4.22) | xmlwriter (7.4.22) | xsl (7.4.22) | zip (1.15.6) | cgi-fcgi (7.4.22) | Zend OPcache (7.4.22) | Zend Engine (3.4.0) |
Potential Missing Extensions ::

Switch User Environment :: PHP CGI: Yes | Server SU: Yes | PHP SU: Yes | Potential Ownership Issues: No
Folder Permissions :: wrote:Core Folders :: images/ (755) | components/ (755) | modules/ (755) | plugins/ (755) | language/ (755) | templates/ (755) | cache/ (755) | logs/ (755) | tmp/ (755) | administrator/components/ (755) | administrator/modules/ (755) | administrator/language/ (755) | administrator/templates/ (755) | administrator/logs/ (---) |

Elevated Permissions (First 10) ::
Database Information :: wrote:Database statistics :: Uptime: 2438802 | Threads: 35 | Questions: 5038747831 | Slow queries: 0 | Opens: 129593623 | Flush tables: 1 | Open tables: 19998 | Queries per second avg: 2066.074 |
Extensions Discovered :: wrote:Components :: Site ::
Core :: com_wrapper (3.0.0) 1 | com_mailto (3.0.0) 1 |
3rd Party:: WF_FONTCOLOR_TITLE (2.9.16) ? | WF_XHTMLXTRAS_TITLE (2.9.16) ? | WF_LISTS_TITLE (2.9.16) ? | WF_SOURCE_TITLE (2.9.16) ? | WF_FULLSCREEN_TITLE (2.9.16) ? | WF_CLEANUP_TITLE (2.9.16) ? | WF_CHARMAP_TITLE (2.9.16) ? | WF_DIRECTIONALITY_TITLE (2.9.16) ? | WF_CONTEXTMENU_TITLE (2.9.16) ? | WF_LAYER_TITLE (2.7.15) ? | WF_TABLE_TITLE (2.9.16) ? | WF_TEXTCASE_TITLE (2.9.16) ? | WF_FONTSELECT_TITLE (2.9.16) ? | WF_EMOTIONS_TITLE (2.9.16) ? | WF_SEARCHREPLACE_TITLE (2.9.16) ? | WF_AUTOSAVE_TITLE (2.9.16) ? | WF_HELP_TITLE (2.9.16) ? | WF_ANCHOR_TITLE (2.9.16) ? | WF_ARTICLE_TITLE (2.9.16) ? | WF_MEDIA_TITLE (2.9.16) ? | WF_SPELLCHECKER_TITLE (2.9.16) ? | WF_NONBREAKING_TITLE (2.9.16) ? | WF_HR_TITLE (2.9.16) ? | WF_CLIPBOARD_TITLE (2.9.16) ? | WF_IMGMANAGER_TITLE (2.9.16) ? | WF_VISUALCHARS_TITLE (2.9.16) ? | JCE - Noneditable (1.0.0) ? | WF_KITCHENSINK_TITLE (2.9.16) ? | WF_BROWSER_TITLE (2.9.16) ? | WF_FORMATSELECT_TITLE (2.9.16) ? | WF_LINK_TITLE (2.9.16) ? | WF_FONTSIZESELECT_TITLE (2.9.16) ? | WF_PRINT_TITLE (2.9.16) ? | WF_STYLESELECT_TITLE (2.9.16) ? | WF_PREVIEW_TITLE (2.9.16) ? | WF_STYLE_TITLE (2.9.16) ? | WF_WORDCOUNT_TITLE (2.9.16) ? | WF_VISUALBLOCKS_TITLE (2.9.16) ? | WF_LINKS_JOOMLALINKS_TITLE (2.9.16) ? | WF_AGGREGATOR_VIDEO_TITLE (2.9.16) ? | WF_AGGREGATOR_DAILYMOTION_TITLE (2.9.16) ? | WF_AGGREGATOR_VIMEO_TITLE (2.9.16) ? | WF_AGGREGATOR_[youtube]_TITLE (2.9.16) ? | WF_AGGREGATOR_AUDIO_TITLE (2.9.16) ? | WF_LINK_SEARCH_TITLE (2.9.16) ? | WF_FILESYSTEM_JOOMLA_TITLE (2.9.16) ? | WF_POPUPS_JCEMEDIABOX_TITLE (2.9.16) ? |

Components :: Admin ::
Core :: com_ajax (3.2.0) 1 | com_categories (3.0.0) 1 | com_contenthistory (3.2.0) 1 | com_newsfeeds (3.0.0) 1 | com_templates (3.0.0) 1 | com_menus (3.0.0) 1 | com_modules (3.0.0) 1 | com_login (3.0.0) 1 | com_media (3.0.0) 1 | com_admin (3.0.0) 1 | com_joomlaupdate (3.10.1) 1 | com_content (3.0.0) 1 | com_weblinks (3.6.0) 1 | com_messages (3.0.0) 1 | com_installer (3.0.0) 1 | com_fields (3.7.0) 1 | com_cpanel (3.0.0) 1 | com_search (3.0.0) 1 | com_cache (3.0.0) 1 | com_postinstall (3.2.0) 1 | com_checkin (3.0.0) 1 | com_actionlogs (3.9.0) 1 | com_languages (3.0.0) 1 | com_tags (3.1.0) 1 | com_finder (3.0.0) 1 | com_users (3.0.0) 1 | com_config (3.0.0) 1 | com_associations (3.7.0) 1 | com_plugins (3.0.0) 1 | com_redirect (3.0.0) 1 | com_banners (3.0.0) 1 | com_privacy (3.9.0) 1 |
3rd Party:: Akeeba (8.0.12) 1 | Admintools (6.1.3) 1 | FOF (2.0.6) 1 | COM_JCE (2.9.16) 1 |

Modules :: Site ::
Core :: mod_articles_popular (3.0.0) 1 | mod_languages (3.5.0) 1 | mod_finder (3.0.0) 1 | mod_whosonline (3.0.0) 1 | mod_syndicate (3.0.0) 1 | mod_banners (3.0.0) 1 | mod_feed (3.0.0) 1 | mod_breadcrumbs (3.0.0) 1 | mod_search (3.0.0) 1 | mod_articles_category (3.0.0) 1 | mod_custom (3.0.0) 1 | mod_articles_categories (3.0.0) 1 | mod_random_image (3.0.0) 1 | mod_related_items (3.0.0) 1 | mod_footer (3.0.0) 1 | mod_articles_archive (3.0.0) 1 | mod_stats (3.0.0) 1 | mod_users_latest (3.0.0) 1 | mod_login (3.0.0) 1 | mod_articles_latest (3.0.0) 1 | mod_menu (3.0.0) 1 | mod_weblinks (3.6.0) 1 | mod_tags_popular (3.1.0) 1 | mod_articles_news (3.0.0) 1 | mod_wrapper (3.0.0) 1 | mod_tags_similar (3.1.0) 1 |
3rd Party:: sigplus (1.4.2.14) 1 |

Modules :: Admin ::
Core :: mod_logged (3.0.0) 1 | mod_privacy_dashboard (3.9.0) 1 | mod_latest (3.0.0) 1 | mod_title (3.0.0) 1 | mod_login (3.0.0) 1 | mod_quickicon (3.0.0) 1 | mod_menu (3.0.0) 1 | mod_status (3.0.0) 1 | mod_version (3.0.0) 1 | mod_custom (3.0.0) 1 | mod_latestactions (3.9.0) 1 | mod_feed (3.0.0) 1 | mod_multilangstatus (3.0.0) 1 | mod_submenu (3.0.0) 1 | mod_toolbar (3.0.0) 1 | mod_popular (3.0.0) 1 | mod_sampledata (3.8.0) 1 | mod_stats_admin (3.0.0) 1 |
3rd Party::

Libraries ::
Core ::
3rd Party:: file_fof40 (4.0.9) ? | file_fof30 (3.4.4) ? |

Plugins ::
Core :: PLG_INSTALLER_FOLDERINSTALLER (3.6.0) 1 | plg_installer_webinstaller (2.0.1) 1 | PLG_INSTALLER_URLINSTALLER (3.6.0) 1 | plg_installer_packageinstaller (3.6.0) 1 | plg_search_weblinks (3.6.0) 0 | plg_search_tags (3.0.0) 0 | plg_search_newsfeeds (3.0.0) 0 | plg_search_categories (3.0.0) 0 | plg_search_contacts (3.0.0) 0 | plg_search_content (3.0.0) 0 | plg_fields_text (3.7.0) 1 | plg_fields_media (3.7.0) 1 | plg_fields_integer (3.7.0) 1 | plg_fields_imagelist (3.7.0) 1 | plg_fields_user (3.7.0) 1 | plg_fields_url (3.7.0) 1 | plg_fields_repeatable (3.9.0) 1 | plg_fields_calendar (3.7.0) 1 | plg_fields_list (3.7.0) 1 | plg_fields_color (3.7.0) 1 | plg_fields_radio (3.7.0) 1 | plg_fields_usergrouplist (3.7.0) 1 | plg_fields_textarea (3.7.0) 1 | plg_fields_editor (3.7.0) 1 | plg_fields_sql (3.7.0) 1 | plg_fields_checkboxes (3.7.0) 1 | plg_extension_joomla (3.0.0) 1 | plg_content_emailcloak (3.0.0) 1 | plg_content_joomla (3.0.0) 1 | plg_content_fields (3.7.0) 1 | plg_content_confirmconsent (3.9.0) 0 | plg_content_geshi (3.0.0) 1 | plg_content_finder (3.0.0) 1 | plg_content_pagenavigation (3.0.0) 1 | plg_content_loadmodule (3.0.0) 1 | plg_content_vote (3.0.0) 0 | plg_content_pagebreak (3.0.0) 1 | plg_captcha_recaptcha (3.4.0) 0 | plg_captcha_recaptcha_invisible (3.8) 0 | plg_system_fields (3.7.0) 1 | plg_system_languagefilter (3.0.0) 1 | plg_system_redirect (3.0.0) 1 | plg_system_p3p (3.0.0) 1 | plg_system_log (3.0.0) 1 | plg_system_sef (3.0.0) 1 | plg_system_updatenotification (3.5.0) 1 | plg_system_logrotation (3.9.0) 1 | plg_system_languagecode (3.0.0) 1 | PLG_SYSTEM_ACTIONLOGS (3.9.0) 0 | plg_system_remember (3.0.0) 1 | plg_system_stats (3.5.0) 1 | plg_system_debug (3.0.0) 1 | plg_system_logout (3.0.0) 1 | plg_system_highlight (3.0.0) 1 | plg_system_cache (3.0.0) 1 | plg_system_privacyconsent (3.9.0) 0 | plg_system_sessiongc (3.8.6) 1 | plg_user_contactcreator (3.0.0) 1 | plg_user_terms (3.9.0) 0 | plg_user_profile (3.0.0) 1 | plg_user_joomla (3.0.0) 1 | plg_twofactorauth_yubikey (3.2.0) 0 | plg_twofactorauth_totp (3.2.0) 0 | plg_quickicon_extensionupdate (3.0.0) 1 | plg_quickicon_phpversioncheck (3.7.0) 1 | plg_quickicon_eos310 (3.10.0) 1 | plg_quickicon_privacycheck (3.9.0) 1 | plg_quickicon_joomlaupdate (3.0.0) 1 | plg_finder_contacts (3.0.0) 1 | plg_finder_tags (3.0.0) 1 | plg_finder_content (3.0.0) 1 | plg_finder_newsfeeds (3.0.0) 0 | plg_finder_weblinks (3.6.0) 1 | plg_finder_categories (3.0.0) 1 | plg_authentication_ldap (3.0.0) 0 | plg_authentication_gmail (3.0.0) 0 | plg_authentication_joomla (3.0.0) 1 | plg_authentication_cookie (3.0.0) 1 | plg_editors-xtd_readmore (3.0.0) 1 | plg_editors-xtd_article (3.0.0) 1 | plg_editors-xtd_fields (3.7.0) 1 | plg_editors-xtd_image (3.0.0) 1 | plg_editors-xtd_menu (3.7.0) 1 | plg_editors-xtd_module (3.5.0) 1 | plg_editors-xtd_pagebreak (3.0.0) 1 | plg_privacy_consents (3.9.0) 1 | plg_privacy_content (3.9.0) 1 | plg_privacy_actionlogs (3.9.0) 1 | plg_privacy_user (3.9.0) 1 | plg_privacy_message (3.9.0) 1 | PLG_ACTIONLOG_JOOMLA (3.9.0) 1 |
3rd Party:: plg_installer_jce (2.9.16) 1 | PLG_JMONITORING_AKEEBABACKUP_TITLE (1.0) 1 | plg_fields_mediajce (2.9.16) 1 | plg_extension_jce (2.9.16) 1 | AllVideos (by JoomlaWorks) (6.1.0) 1 | AllVideos (by JoomlaWorks) (6.1.0) 1 | plg_content_jce (2.9.16) 1 | Content - Image gallery - sigplus (1.4.2.14) 1 | PLG_SYSTEM_BACKUPONUPDATE (8.0.12) 0 | JA T3 Framework (2.5.0) 0 | plg_system_jce (2.9.16) 1 | PLG_SYSTEM_ADMINTOOLS (6.1.3) 1 | plg_quickicon_akeebabackup (8.0.12) 0 | plg_quickicon_jce (2.9.16) 1 | plg_editors_tinymce (4.5.12) 1 | plg_editors_codemirror (5.60.0) 0 | plg_editors_jce (2.9.16) 1 | PLG_ACTIONLOG_AKEEBABACKUP (8.0.12) 0 | PLG_ACTIONLOG_ADMINTOOLS (6.1.3) 0 |
Templates Discovered :: wrote:Templates :: Site :: siteground-j15-133 (1.0.0) 0 | protostar (1.0) 1 | JA_Purity (1.2.0) ? | beez3 (3.1.0) 0 | my_japurity (1.2.0) 0 |
Templates :: Admin :: isis (1.0) 1 | hathor (3.0.0) 0 |
Last edited by toivo on Wed Oct 27, 2021 7:38 pm, edited 1 time in total.
Reason: mod note: disabled smilies in post Options for readability
"The earth is one country and mankind its citizens." 
Bahá'u'lláh
"La tierra es un sólo país y la humanidad sus ciudadanos."

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Per Yngve Berg
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Re: update extensions - could not opèn site

Post by Per Yngve Berg » Wed Oct 27, 2021 8:12 pm

You have a server problem that must be fixed (Session Path Writable: No ).

Your update path is strange. Looks like a development settings.

In the Options of the updater, change the update channel.

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frazelle09
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Re: update extensions - could not opèn site

Post by frazelle09 » Wed Oct 27, 2021 8:45 pm

Thanks for such a quick reply! Appreciate your help. i can't seem to find which line to enable in my php.ini file to set the Session Path Writable: to Yes.

In response to your comment about the updater, i was looking at a site which recommeded its use in order to see how ready my site was to upgrade to 4. However even though the three fields are filled out, there is no "Apply" button - lol, so i've been saved by the bell again.

Can you indicate which line in the PHP.ini file should be changed?

Have a great evening! :)
"The earth is one country and mankind its citizens." 
Bahá'u'lláh
"La tierra es un sólo país y la humanidad sus ciudadanos."

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AMurray
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Re: update extensions - could not opèn site

Post by AMurray » Wed Oct 27, 2021 10:02 pm

I think it may be: session.save_path = /tmp that you need to change, but this would be best answered by your web host. It may even be something they need to set, not something you can do yourself.
Regards - A Murray
General Support Moderator

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frazelle09
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Re: update extensions - could not opèn site

Post by frazelle09 » Wed Oct 27, 2021 10:54 pm

Thanks. We whitelisted Joomla!'s updating URL. We also set the /tmp directory in PHP.ini

Have a great evening and thanks to all who helped! :)
"The earth is one country and mankind its citizens." 
Bahá'u'lláh
"La tierra es un sólo país y la humanidad sus ciudadanos."


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