Getting iFrame error after updating to 3.8.13

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robbrich
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Getting iFrame error after updating to 3.8.13

Post by robbrich » Thu Oct 11, 2018 9:21 pm

Hi. I have some forms from Jotform.com that I embed on sites through iFrames, and the forms were working fine until I did the upgrade from 3.8.12 to 3.8.13. Now, when the page loads, there is an error that shows in Developer Tools, and the form is embedding in a way that is altering the formatting.

The error is:
2(index):1986 Uncaught TypeError: e.data.split is not a function
at window.handleIFrameMessage ((index):1986)
scripts.min.js:1 Iframe embed detected - cant access parent, waiting for postmessage

I have embedded the form with onto another site that is still 3.8.12 and it loads properly.

Here is a screenshot of what is happening. The input fields are showing incorrectly and everything is shifted over to the right but there is no padding or margin being applied.

Thanks
Robb
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Last edited by toivo on Tue Oct 16, 2018 8:57 pm, edited 1 time in total.
Reason: mod note: moved, not related to 3.x Performance

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Webdongle
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Re: Getting iFrame error after updating to 3.8.13

Post by Webdongle » Thu Oct 11, 2018 9:36 pm

Test with Protostar
http://www.weblinksonline.co.uk/
https://www.weblinksonline.co.uk/updating-joomla.html
"The definition of insanity is doing the same thing over and over again, but expecting different results": Albert Einstein

robbrich
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Joined: Mon Oct 31, 2016 2:45 pm

Re: Getting iFrame error after updating to 3.8.13

Post by robbrich » Tue Oct 16, 2018 8:16 pm

Hi Webdongle
I just tried it and I get the same formatting issue where part of it is cut off and the patient age field is full-width and on the second line. It should be one of 3 fields on the top row.

Iframe embed detected - cant access parent, waiting for postmessage

I did talk with JotForm, but since it's working in 3.8.12 they said it was something in the Joomla update that is causing the issue.

Thanks
Robb

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Webdongle
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Re: Getting iFrame error after updating to 3.8.13

Post by Webdongle » Tue Oct 16, 2018 10:18 pm

On localhost (or a subdomain) install Joomla 3.8.12 see if the iframe works
If it does update that to 3.8.13.
If it doesn't work then try a fresh 3.8.13

Performing that test will rule out any 3rd party extension being the culprit. Often a badly written 3rd party extension can cause other problems on Joomla updates.
http://www.weblinksonline.co.uk/
https://www.weblinksonline.co.uk/updating-joomla.html
"The definition of insanity is doing the same thing over and over again, but expecting different results": Albert Einstein

robbrich
Joomla! Apprentice
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Posts: 5
Joined: Mon Oct 31, 2016 2:45 pm

Re: Getting iFrame error after updating to 3.8.13

Post by robbrich » Tue Oct 16, 2018 11:00 pm

Hi Webdongle
That is a good plan. I will do it tonight.

Thanks!
Robb

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Webdongle
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Re: Getting iFrame error after updating to 3.8.13

Post by Webdongle » Tue Oct 16, 2018 11:53 pm

If it happens with a fresh install of 3.8.12 and update to 3.8.13 and/or a fresh install of 3.8.13 then it is a bug that we can report with steps to reproduce.
http://www.weblinksonline.co.uk/
https://www.weblinksonline.co.uk/updating-joomla.html
"The definition of insanity is doing the same thing over and over again, but expecting different results": Albert Einstein


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