Why empty the popup window?

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Zotius
Joomla! Fledgling
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Location: Hungary

Why empty the popup window?

Post by Zotius » Sat Dec 06, 2014 5:01 pm

From one day to another unknown reason an error occured on backend at the article editor surface: The selector's popup window is empty, when I click on the selector of "Intro image", or "Full article image" on "Image links" tab, and "Article selector" on "Associations" tab. Likewise empty the popup window, when I click on the "Offline Image" selector button on the "Site" tab of Global Configuration screen. Here:
Image
and here:
Image

Image

Image

So:
Image

What happened? Can someone help me?

sovainfo
Joomla! Exemplar
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Posts: 8808
Joined: Sat Oct 01, 2011 7:06 pm

Re: Why empty the popup window?

Post by sovainfo » Sat Dec 06, 2014 8:06 pm

Normally, a blank page is either a javascript or PHP error. Right click on the popup and request the page source. Anything there? If it looks like a complete html page you probably have a javascript problem. If nothing there, you probably have a PHP error.

Setting error reporting in Global configuration to 'maximum' should reveal the PHP error causing this.
Issue with migrating? Include logs/joomla_update.php in your report!
Blank screen? Verify pagesource for HTML code (javascript error)
Installation failing on populating database? Install with set_time_limit(0)
Document your customizations!

Zotius
Joomla! Fledgling
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Posts: 3
Joined: Fri May 11, 2012 4:54 am
Location: Hungary

Re: Why empty the popup window?

Post by Zotius » Sat Dec 06, 2014 9:12 pm

I view it with Web Developer in Firefox. The content of iframe is an empty html page.

Code: Select all

<html>
  <head></head>
  <body></body>
</html>
An another site working with same Joomla version (3.3.6), with same components, and there nothing problem. I don't understand... :(

sovainfo
Joomla! Exemplar
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Posts: 8808
Joined: Sat Oct 01, 2011 7:06 pm

Re: Why empty the popup window?

Post by sovainfo » Sat Dec 06, 2014 10:18 pm

Compare the two page sources of the calling screen. Anything different related to the calling of the popup?
Issue with migrating? Include logs/joomla_update.php in your report!
Blank screen? Verify pagesource for HTML code (javascript error)
Installation failing on populating database? Install with set_time_limit(0)
Document your customizations!

Zotius
Joomla! Fledgling
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Posts: 3
Joined: Fri May 11, 2012 4:54 am
Location: Hungary

Resolved: Why empty the popup window?

Post by Zotius » Sun Dec 07, 2014 5:01 pm

I found the cause of the problem, so the problem have been successfully resolved.
Caused by improper configuration of a plugin.
;)

Appuals
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Re: Why empty the popup window?

Post by Appuals » Sun Dec 07, 2014 5:13 pm

I am also facing problem some times but now its solved proper :)

RGMears
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Re: Why empty the popup window?

Post by RGMears » Fri Jan 16, 2015 6:05 pm

Which plugin?
home base ~ http://www.studiofive.ca/
better with Joomla! (Joomla tutorial) ~ http://www.j-tutor.studiofive.biz/


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