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creativesights
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Unusually Slow Joomla! Site

Post by creativesights » Fri Aug 16, 2019 9:14 pm

Got a current version of Joomla! running on a respected website service and find that it's running very slowly. 30 seconds to open an article for editing. Was ready to write it off as a hosting problem, but problems persisted on a copy of the site on a XAMPP install.

At a loss on this one and would appreciate any help. Thanks!
Forum Post Assistant (v1.4.9 (lambrusca) : 16th August 2019 wrote:
Problem Description :: wrote:slow site
Log/Error Message :: wrote:na
Basic Environment :: wrote:Joomla! Instance :: Joomla! 3.9.11-Stable (Amani) 13-August-2019
Joomla! Platform :: Joomla Platform 13.1.0-Stable (Curiosity) 24-Apr-2013
Joomla! Configured :: Yes | Read-Only (444) | Owner: --protected-- . (uid: 1/gid: 1) | Group: --protected-- (gid: 1) | Valid For: 3.9
Configuration Options :: Offline: false | SEF: true | SEF Suffix: false | SEF ReWrite: true | .htaccess/web.config: Yes | GZip: true | Cache: false | CacheTime: 15 | CacheHandler: file | CachePlatformPrefix: false | FTP Layer: false | Proxy: false | LiveSite: | Session lifetime: 15 | Session handler: database | Shared sessions: false | SSL: 2 | Error Reporting: none | Site Debug: true | Language Debug: false | Default Access: 1 | Unicode Slugs: false | dbConnection Type: mysqli | PHP Supports J! 3.9.11: Yes | Database Supports J! 3.9.11: Unknown | Database Credentials Present: Yes |

Host Configuration :: OS: Linux | OS Version: 3.12.18-clouder0 | Technology: x86_64 | Web Server: Apache | Encoding: | Doc Root: --protected-- | System TMP Writable: Yes | Free Disk Space : 1156.15 GiB |

PHP Configuration :: Version: 7.1.30 | PHP API: cgi-fcgi | Session Path Writable: Yes | Display Errors: 1 | Error Reporting: 30709 | Log Errors To: php_errorlog | Last Known Error: | Register Globals: | Magic Quotes: | Safe Mode: | Allow url fopen: 1 | Open Base: | Uploads: 1 | Max. Upload Size: 128M | Max. POST Size: 128M | Max. Input Time: 120 | Max. Execution Time: 120 | Memory Limit: 768M

Database Configuration :: Connection Error: : Database Credentials Present? in Configuration...
Detailed Environment :: wrote:PHP Extensions :: Core (7.1.30) | date (7.1.30) | libxml (7.1.30) | openssl (7.1.30) | pcre (7.1.30) | sqlite3 (7.1.30) | zlib (7.1.30) | bcmath (7.1.30) | bz2 (7.1.30) | calendar (7.1.30) | ctype (7.1.30) | curl (7.1.30) | dba (7.1.30) | dom (20031129) | enchant (7.1.30) | hash (1.0) | fileinfo (1.0.5) | filter (7.1.30) | ftp (7.1.30) | gd (7.1.30) | gettext (7.1.30) | gmp (7.1.30) | SPL (7.1.30) | iconv (7.1.30) | session (7.1.30) | intl (1.1.0) | json (1.5.0) | ldap (7.1.30) | mbstring (7.1.30) | mcrypt (7.1.30) | standard (7.1.30) | mysqlnd (mysqlnd 5.0.12-dev - 20150407 - $Id: 38fea24f2847fa7519001be390c98ae0acafe387 $) | pcntl (7.1.30) | mysqli (7.1.30) | PDO (7.1.30) | pdo_mysql (7.1.30) | pdo_pgsql (7.1.30) | pdo_sqlite (7.1.30) | pgsql (7.1.30) | Phar (2.0.2) | posix (7.1.30) | pspell (7.1.30) | readline (7.1.30) | Reflection (7.1.30) | imap (7.1.30) | shmop (7.1.30) | SimpleXML (7.1.30) | soap (7.1.30) | sockets (7.1.30) | exif (7.1.30) | sysvmsg (7.1.30) | sysvsem (7.1.30) | tidy (7.1.30) | tokenizer (7.1.30) | wddx (7.1.30) | xml (7.1.30) | xmlreader (7.1.30) | xmlrpc (7.1.30) | xmlwriter (7.1.30) | xsl (7.1.30) | zip (1.13.5) | cgi-fcgi () | memcached (3.0.4) | ionCube Loader () | Zend OPcache (7.1.30) | Zend Engine (3.1.0) |
Potential Missing Extensions ::

Switch User Environment (Experimental) :: PHP CGI: Yes | Server SU: Yes | PHP SU: Yes | Custom SU (LiteSpeed/Cloud/Grid): Yes
Potential Ownership Issues: No
Folder Permissions :: wrote:Core Folders :: images/ (755) | components/ (755) | modules/ (755) | plugins/ (755) | language/ (755) | templates/ (755) | cache/ (755) | logs/ (755) | tmp/ (755) | administrator/components/ (755) | administrator/modules/ (755) | administrator/language/ (755) | administrator/templates/ (755) | administrator/logs/ (755) |

Elevated Permissions (First 10) ::
Extensions Discovered :: wrote:Components :: SITE ::
Core :: com_wrapper (3.0.0) ? | com_mailto (3.0.0) ? |
3rd Party:: eshop_itemgeozones (3.2.9) ? | eshop_price (3.2.9) ? | eshop_weight (3.2.9) ? | eshop_quantity (3.2.9) ? | eshop_flatitem (3.2.9) ? | eshop_free (3.2.9) ? | eshop_postcode (3.2.9) ? | eshop_flat (3.2.9) ? | eshop_uspsshipping (1.0.1) ? | eshop_ups (3.2.9) ? | eshop_item (3.2.9) ? | eshop_auspostpac (3.2.9) ? | os_paypal (3.2.9) ? | os_authnet (3.2.9) ? | os_creditcard (3.2.9) ? | os_eway (3.2.9) ? | os_offline (3.2.9) ? |

Components :: ADMIN ::
Core :: com_languages (3.0.0) ? | com_modules (3.0.0) ? | com_actionlogs (3.9.0) ? | com_installer (3.0.0) ? | com_admin (3.0.0) ? | com_redirect (3.0.0) ? | com_plugins (3.0.0) ? | com_privacy (3.9.0) ? | com_tags (3.1.0) ? | com_content (3.0.0) ? | com_ajax (3.2.0) ? | com_search (3.0.0) ? | com_config (3.0.0) ? | com_checkin (3.0.0) ? | com_finder (3.0.0) ? | com_categories (3.0.0) ? | com_menus (3.0.0) ? | com_cache (3.0.0) ? | com_messages (3.0.0) ? | com_newsfeeds (3.0.0) ? | com_cpanel (3.0.0) ? | com_associations (3.7.0) ? | com_login (3.0.0) ? | com_contenthistory (3.2.0) ? | com_banners (3.0.0) ? | com_postinstall (3.2.0) ? | com_fields (3.7.0) ? | com_users (3.0.0) ? | com_templates (3.0.0) ? | com_joomlaupdate (3.6.2) ? | com_media (3.0.0) ? |
3rd Party:: EShop (3.2.9) ? | Akeeba (6.6.0) ? | com_regularlabsmanager (7.4.2) ? | com_widgetkit (2.9.22) ? | com_rsform (2.2.6) ? | Admintools (5.3.3) ? |

Modules :: SITE ::
Core :: mod_tags_similar (3.1.0) ? | mod_users_latest (3.0.0) ? | mod_custom (3.0.0) ? | mod_banners (3.0.0) ? | mod_tags_popular (3.1.0) ? | mod_finder (3.0.0) ? | mod_feed (3.0.0) ? | mod_articles_latest (3.0.0) ? | mod_related_items (3.0.0) ? | mod_footer (3.0.0) ? | mod_login (3.0.0) ? | mod_syndicate (3.0.0) ? | mod_articles_archive (3.0.0) ? | mod_breadcrumbs (3.0.0) ? | mod_articles_category (3.0.0) ? | mod_menu (3.0.0) ? | mod_languages (3.5.0) ? | mod_articles_news (3.0.0) ? | mod_search (3.0.0) ? | mod_random_image (3.0.0) ? | mod_stats (3.0.0) ? | mod_wrapper (3.0.0) ? | mod_whosonline (3.0.0) ? | mod_articles_categories (3.0.0) ? | mod_articles_popular (3.0.0) ? |
3rd Party:: Widgetkit (2.9.22) ? | Eshop Search (1.3.3) ? | EShop Tags (1.0.0) ? | Eshop Quote (1.3.1) ? | Eshop Category (1.3.1) ? | Eshop Manufacturer (1.3.1) ? | Eshop Currency (1.3.1) ? | RSForm! Pro Module (2.0.0) ? | Eshop Advanced Search (1.3.3) ? | Eshop Product (1.3.1) ? | Eshop Products Filter (2.5.0) ? | Eshop Cart (1.3.1) ? |

Modules :: ADMIN ::
Core :: mod_privacy_dashboard (3.9.0) ? | mod_sampledata (3.8.0) ? | mod_custom (3.0.0) ? | mod_feed (3.0.0) ? | mod_popular (3.0.0) ? | mod_title (3.0.0) ? | mod_submenu (3.0.0) ? | mod_status (3.0.0) ? | mod_logged (3.0.0) ? | mod_latestactions (3.9.0) ? | mod_login (3.0.0) ? | mod_menu (3.0.0) ? | mod_multilangstatus (3.0.0) ? | mod_version (3.0.0) ? | mod_toolbar (3.0.0) ? | mod_stats_admin (3.0.0) ? | mod_quickicon (3.0.0) ? | mod_latest (3.0.0) ? |
3rd Party:: mod_cachecleaner (7.1.0PRO) ? |

Libraries ::
Core ::
3rd Party:: file_fof30 (3.4.4) ? | Regular Labs Library (19.7.21312) ? |

Plugins ::
Core :: plg_installer_packageinstaller (3.6.0) ? | PLG_INSTALLER_FOLDERINSTALLER (3.6.0) ? | PLG_INSTALLER_URLINSTALLER (3.6.0) ? | plg_extension_joomla (3.0.0) ? | plg_authentication_cookie (3.0.0) ? | plg_authentication_joomla (3.0.0) ? | plg_authentication_gmail (3.0.0) ? | plg_authentication_ldap (3.0.0) ? | plg_fields_textarea (3.7.0) ? | plg_fields_checkboxes (3.7.0) ? | plg_fields_color (3.7.0) ? | plg_fields_url (3.7.0) ? | plg_fields_sql (3.7.0) ? | plg_fields_integer (3.7.0) ? | plg_fields_media (3.7.0) ? | plg_fields_usergrouplist (3.7.0) ? | plg_fields_text (3.7.0) ? | plg_fields_repeatable (3.9.0) ? | plg_fields_user (3.7.0) ? | plg_fields_radio (3.7.0) ? | plg_fields_imagelist (3.7.0) ? | plg_fields_editor (3.7.0) ? | plg_fields_list (3.7.0) ? | plg_fields_calendar (3.7.0) ? | plg_editors-xtd_pagebreak (3.0.0) ? | plg_editors-xtd_fields (3.7.0) ? | plg_editors-xtd_menu (3.7.0) ? | plg_editors-xtd_article (3.0.0) ? | plg_editors-xtd_image (3.0.0) ? | plg_editors-xtd_readmore (3.0.0) ? | plg_editors-xtd_module (3.5.0) ? | plg_captcha_recaptcha (3.4.0) ? | plg_captcha_recaptcha_invisible (3.8) ? | plg_content_pagenavigation (3.0.0) ? | plg_content_loadmodule (3.0.0) ? | plg_content_pagebreak (3.0.0) ? | plg_content_fields (3.7.0) ? | plg_content_finder (3.0.0) ? | plg_content_joomla (3.0.0) ? | plg_content_emailcloak (3.0.0) ? | plg_content_vote (3.0.0) ? | plg_content_confirmconsent (3.9.0) ? | plg_search_newsfeeds (3.0.0) ? | plg_search_contacts (3.0.0) ? | plg_search_content (3.0.0) ? | plg_search_categories (3.0.0) ? | plg_search_tags (3.0.0) ? | plg_finder_newsfeeds (3.0.0) ? | plg_finder_contacts (3.0.0) ? | plg_finder_content (3.0.0) ? | plg_finder_categories (3.0.0) ? | plg_finder_tags (3.0.0) ? | plg_quickicon_phpversioncheck (3.7.0) ? | plg_quickicon_privacycheck (3.9.0) ? | plg_quickicon_joomlaupdate (3.0.0) ? | plg_quickicon_extensionupdate (3.0.0) ? | PLG_ACTIONLOG_JOOMLA (3.9.0) ? | plg_user_profile (3.0.0) ? | plg_user_joomla (3.0.0) ? | plg_user_terms (3.9.0) ? | plg_user_contactcreator (3.0.0) ? | plg_system_debug (3.0.0) ? | PLG_SYSTEM_ACTIONLOGS (3.9.0) ? | plg_system_fields (3.7.0) ? | plg_system_logout (3.0.0) ? | plg_system_privacyconsent (3.9.0) ? | plg_system_highlight (3.0.0) ? | plg_system_languagefilter (3.0.0) ? | plg_system_sef (3.0.0) ? | plg_system_p3p (3.0.0) ? | plg_system_sessiongc (3.8.6) ? | plg_system_updatenotification (3.5.0) ? | plg_system_redirect (3.0.0) ? | plg_system_cache (3.0.0) ? | plg_system_stats (3.5.0) ? | plg_system_languagecode (3.0.0) ? | plg_system_logrotation (3.9.0) ? | plg_system_remember (3.0.0) ? | plg_system_log (3.0.0) ? | plg_privacy_consents (3.9.0) ? | plg_privacy_actionlogs (3.9.0) ? | plg_privacy_content (3.9.0) ? | plg_privacy_user (3.9.0) ? | plg_privacy_message (3.9.0) ? | plg_twofactorauth_yubikey (3.2.0) ? | plg_twofactorauth_totp (3.2.0) ? |
3rd Party:: Installer - YOOtheme (1.0.3) ? | Installer - EShop (2.3.0) ? | plg_installer_rsform (1.0.0) ? | plg_editors_tinymce (4.5.11) ? | plg_editors_codemirror (5.40.0) ? | plg_editors-xtd_betterpreview (6.2.2PRO) ? | plg_editors-xtd_modals (11.5.2PRO) ? | plg_editors-xtd_modulesanywhere (7.8.1PRO) ? | Editors-XTD - Widgetkit (2.9.22) ? | plg_editors-xtd_sourcerer (8.0.0PRO) ? | EShop - Also Bought plugin (1.0.0) ? | EShop - AcyMailing 6 plugin (1.0.0) ? | EShop - Membership Pro Plans plugin (1.0.0) ? | Eshop Product content plugin (1.3.1) ? | Content - Widgetkit (2.9.22) ? | Eshop Category content plugin (1.3.1) ? | Search - EShop (1.3.1) ? | plg_quickicon_akeebabackup (6.6.0) ? | PLG_ACTIONLOG_AKEEBABACKUP (6.6.0) ? | plg_actionlog_regularlabsmanager (7.4.2) ? | PLG_ACTIONLOG_ADMINTOOLS (1.0) ? | User - Eshop plugin (1.3.1) ? | System - RSForm! Pro Delete Submiss (1.0.0) ? | plg_system_betterpreview (6.2.2PRO) ? | System - RSForm! Pro Mailchimp (1.51.8) ? | System - Widgetkit K2 (2.9.22) ? | PLG_SYSTEM_ATOOLSJUPDATECHECK (1.0) ? | System - Widgetkit ZOO (2.9.22) ? | plg_system_modals (11.5.2PRO) ? | plg_system_modulesanywhere (7.8.1PRO) ? | Eshop Currency (1.3.1) ? | plg_system_bettertrash (1.3.0PRO) ? | plg_system_cachecleaner (7.1.0PRO) ? | System - ARI Extensions (1.3.2) ? | plg_system_regularlabs (19.7.21312) ? | Eshop Notify (1.0.0) ? | PLG_SYSTEM_AKEEBAUPDATECHECK (6.6.0) ? | PLG_SYSTEM_ADMINTOOLS (5.3.3) ? | PLG_SYSTEM_BACKUPONUPDATE (6.6.0) ? | System - Widgetkit (2.9.22) ? | Eshop Reminder (1.0.0) ? | System - ARI Smart Book (1.1.0) ? | plg_system_sourcerer (8.0.0PRO) ? | System - jSGCache (1.3.2) ? | PLG_SYSTEM_AKGEOIP (2.0.0) ? | Membership Pro - Eshop Plugin (1.3.1) ? |
Templates Discovered :: wrote:Templates :: SITE :: DBD Publishing 2 (1.0.2) ? | beez3 (3.1.0) ? | DBD Publishing (1.0.1) ? | protostar (1.0) ? |
Templates :: ADMIN :: hathor (3.0.0) ? | isis (1.0) ? |
Last edited by creativesights on Fri Aug 16, 2019 10:25 pm, edited 2 times in total.
Andrew Crossan
CreativeSights
Professional Custom Website Design & Development in San Diego
https://www.creativesights.com

User avatar
creativesights
Joomla! Guru
Joomla! Guru
Posts: 636
Joined: Tue Jan 13, 2009 11:50 pm
Location: San Diego, California, USA
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Re: Unusually Slow Joomla! Site

Post by creativesights » Fri Aug 16, 2019 10:24 pm

Issue solved - or at least we know what the issue is. Disabling the e-commerce extension and all the related plugin and modules took us back to where we need to be.

Will refer to that extension developer for further support. Thanks for reading.
Andrew Crossan
CreativeSights
Professional Custom Website Design & Development in San Diego
https://www.creativesights.com


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