Website performance problems
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- Joomla! Apprentice
- Posts: 10
- Joined: Thu Apr 09, 2020 9:50 am
Website performance problems
Hello
During the last week, the performance of my hosted Joomla website, www.roverp4dg.org.uk has plummeted. The time to load the home page has gone from 1 to 2 seconds to sometime 15 seconds. Loading content from the main menu options takes an excessive amount of time too. I have not made any changes to the Joomla content or configuration and the hosting service claims that from their end all is well. As a result of me logging a ticket with them they say they have optimised the database, changed php settings, enabled the FPM option and rebuilt the FPM configurations. The performance issue is being experienced by users all over the country (UK) and from some abroad.
This contrasts with associated Joomla website, www.roverp4dg-commerce.org.uk, which loads more or less instantly. This website is hosted by the same provider but is on a different server.
It seems to me that its an extended time from the point of sending the website URL in the browser to receiving data back from the server, e.g. the Chrome browser tab circle is moving anti-clockwise for an extended time until content is delivered.
I'd very much appreciate any help you can give please as I feel I am going round in circles with the hosting company.
Thanks.
During the last week, the performance of my hosted Joomla website, www.roverp4dg.org.uk has plummeted. The time to load the home page has gone from 1 to 2 seconds to sometime 15 seconds. Loading content from the main menu options takes an excessive amount of time too. I have not made any changes to the Joomla content or configuration and the hosting service claims that from their end all is well. As a result of me logging a ticket with them they say they have optimised the database, changed php settings, enabled the FPM option and rebuilt the FPM configurations. The performance issue is being experienced by users all over the country (UK) and from some abroad.
This contrasts with associated Joomla website, www.roverp4dg-commerce.org.uk, which loads more or less instantly. This website is hosted by the same provider but is on a different server.
It seems to me that its an extended time from the point of sending the website URL in the browser to receiving data back from the server, e.g. the Chrome browser tab circle is moving anti-clockwise for an extended time until content is delivered.
I'd very much appreciate any help you can give please as I feel I am going round in circles with the hosting company.
Thanks.
- darb
- Joomla! Hero
- Posts: 2042
- Joined: Thu Jul 06, 2006 12:57 pm
- Location: Stockholm Sweden
Re: Website performance problems
Have they restarted the server?
- darb
- Joomla! Hero
- Posts: 2042
- Joined: Thu Jul 06, 2006 12:57 pm
- Location: Stockholm Sweden
Re: Website performance problems
Do a FPA - here is info. viewtopic.php?f=806&t=969442
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- Joomla! Apprentice
- Posts: 10
- Joined: Thu Apr 09, 2020 9:50 am
- darb
- Joomla! Hero
- Posts: 2042
- Joined: Thu Jul 06, 2006 12:57 pm
- Location: Stockholm Sweden
Re: Website performance problems
Restart server & do a FPA.
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- Joomla! Apprentice
- Posts: 10
- Joined: Thu Apr 09, 2020 9:50 am
Re: Website performance problems
I did this test and I think it shows where the problem resides. What are your views please?
You do not have the required permissions to view the files attached to this post.
- AMurray
- Joomla! Exemplar
- Posts: 9779
- Joined: Sat Feb 13, 2010 7:35 am
- Location: Australia
Re: Website performance problems
We don't know, and won't know until you provide the FPA report. "if you're serious about wanting help, you will use this tool to help you post: https://forumpostassistant.github.io/docs/" (as stated in the Forum Rules red box at top of screen.
Perhaps it's a hosting problem not a Joomla issue per se.
Perhaps it's a hosting problem not a Joomla issue per se.
Regards - A Murray
General Support Moderator
General Support Moderator
- darb
- Joomla! Hero
- Posts: 2042
- Joined: Thu Jul 06, 2006 12:57 pm
- Location: Stockholm Sweden
Re: Website performance problems
yes bcs its the same answer to your question "their are millions of other Joomla customers on the similar infrastructure that not having performance problems in the world".
- toivo
- Joomla! Master
- Posts: 17458
- Joined: Thu Feb 15, 2007 5:48 am
- Location: Sydney, Australia
Re: Website performance problems
Just now loaded the home page in 5 seconds.rp4dgwm wrote: ↑Sat Jun 05, 2021 7:11 amDuring the last week, the performance of my hosted Joomla website, www.roverp4dg.org.uk has plummeted. The time to load the home page has gone from 1 to 2 seconds to sometime 15 seconds.
This took around 10 seconds...rp4dgwm wrote: ↑Sat Jun 05, 2021 7:11 amThis contrasts with associated Joomla website, www.roverp4dg-commerce.org.uk, which loads more or less instantly.
Toivo Talikka, Global Moderator
- darb
- Joomla! Hero
- Posts: 2042
- Joined: Thu Jul 06, 2006 12:57 pm
- Location: Stockholm Sweden
Re: Website performance problems
The only thing that dissapoint me is Joomla cache mechanism that even after 10 years doesnt work with trial and efforst for me have been worthless with many debugging hours and I finally gave up. Joomla doesnt work with cache period.
- Slackervaara
- Joomla! Ace
- Posts: 1115
- Joined: Sat Aug 13, 2011 6:27 am
Re: Website performance problems
JCH Optimize seem to disturb Joomla 3.10.10 cache for me. The cache can grow to I GB per day. Instead I use the page cache of JCH Optimize which works better.
- Per Yngve Berg
- Joomla! Master
- Posts: 30977
- Joined: Mon Oct 27, 2008 9:27 pm
- Location: Romerike, Norway
Re: Website performance problems
Is OPCache enabled in php?
- leolam
- Joomla! Master
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Re: Website performance problems
Forget Joomla Content Caching plugin..It is a nightmare and a disaster. Don't use it! Compile server with OpCache or Memcache(D) and use that as caching mechanism in global config
Suggest to disable PHP-FPM for this site and see if this improves. If so you know that your settings in PHP-FPM are off and you need to adjust. It does happens a lot (by experience) Only high load websites need actually PHP-FPM
Leo
Suggest to disable PHP-FPM for this site and see if this improves. If so you know that your settings in PHP-FPM are off and you need to adjust. It does happens a lot (by experience) Only high load websites need actually PHP-FPM
Leo
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