3.5.1 to 3.8.7 - advice?

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mike gaskey
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3.5.1 to 3.8.7 - advice?

Postby mike gaskey » Thu May 10, 2018 4:01 pm

I have used JustHost as my ISP for years. Previously they would make a current version of joomla available and my control panel would alert me to a new version being available. At some point, they ceased doing that and when I would check my control panel would tell me that I was current. After one online chat and one phone call, they told me they no longer do that and it is up to me to handle it on my own.

I am moderately technical but this scares the living daylights out of me and I am not certain the steps I should follow. Any advice would be appreciated.

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Per Yngve Berg
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Re: 3.5.1 to 3.8.7 - advice?

Postby Per Yngve Berg » Thu May 10, 2018 6:40 pm

Components->Joomla Update should give you the updates.

The update may fail due to restrictions on the server.

Please do https://forum.joomla.org/viewtopic.php?f=714&t=793531 so can check the server settings.

Have you installed Akeeba Backup and taken a backup of your site?

mike gaskey
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Re: 3.5.1 to 3.8.7 - advice?

Postby mike gaskey » Tue May 15, 2018 1:20 pm

I apologize for the delay in replying, I had to go out of town for a couple of days nd just returned. Re: Akeeba - yes. I had just upgraded to the current Akeeba release and backed up my site. Interestingly enough, a couple of days after calling JustHost and talking to their technical support and bending his ar about the situation I was sent an email from JustHost that 3.6.5 was now available. So, now that I am back I'll take it from 3.5.1 to 3.6.5, then see if I can pressure them to make yet a more current version available.

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AMurray
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Re: 3.5.1 to 3.8.7 - advice?

Postby AMurray » Sat May 19, 2018 11:15 pm

It's not the hosting firm that is ultimately responsible for offering Joomla updates, you as the site admin are responsible for this (whether a business site or hobby site, the work involved is the same). Even if your host offers software through Softaclous or similar, it's better to get Joomla directly from Joomla.org.

In any case your site should be alerting you to the fact there are joomla updates available. You should see in the main control panel of Joomla this section (bottom left side), and it will tell you if Joomla is up to date, or has an update available.

maintenance_j-update.PNG

If you're not seeing this, I would suspect you have the update plugin disabled. Go to plugin manager and enable, Quickicon - Joomla Update Notification.
j_update_note-quick-icon.PNG
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Re: 3.5.1 to 3.8.7 - advice?

Postby sozzled » Sat May 19, 2018 11:25 pm

@AMurray: see also viewtopic.php?f=715&t=962145&p=3525152#p3525171 (which is slightly related to this matter). I suspect that the website in question has already been updated to J! 3.8.7.

You're probably right, however, in guessing that the Quick Icon - Joomla! Update Notification plugin has been disabled but, from my reading of the FPA (in the related topic), I suspect that the _assets table or the _extensions table has been corrupted. The site probably requires a site audit/makeover.
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