Joomla Update to version 3.9.6. and error number 1062 !!!

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Shebedo
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Joomla Update to version 3.9.6. and error number 1062 !!!

Post by Shebedo » Fri May 24, 2019 2:45 pm

I upgraded joomla to 3.9.6 and now I have this message"
...
Warning

JInstaller: :Install: Error SQL Duplicate entry '1' for key 'PRIMARY'
Files Update: SQL error file DB function failed with error number 1062
Duplicate entry '1' for key 'PRIMARY'
SQL =
INSERT INTO `#__action_logs_extensions` (`id`, `extension`) VALUES
(1, 'com_banners'),
(2, 'com_cache'),
(3, 'com_categories'),
(4, 'com_config'),
(5, 'com_contact'),
(6, 'com_content'),
(7, 'com_installer'),
(8, 'com_media'),
(9, 'com_menus'),
(10, 'com_messages'),
(11, 'com_modules'),
(12, 'com_newsfeeds'),
(13, 'com_plugins'),
(14, 'com_redirect'),
(15, 'com_tags'),
(16, 'com_templates'),
(17, 'com_users');
Before you update Joomla, ensure that the installed extensions are available for the new Joomla version.
You are strongly advised to make a backup of your installation before you start updating.

Please help

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toivo
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Re: Joomla Update to version 3.9.6. and error number 1062 !!!

Post by toivo » Fri May 24, 2019 2:58 pm

You can fix the issue by accessing phpMyAdmin from the cPanel provided by your host. Set the Auto-Increment (AI) flag of the column 'id', which is the primary key of the table action_logs_extension.

After fixing the definition of the id column you can run the SQL command as listed in the error message but remember to replace '#_' with the table prefix of your Joomla installation.
Toivo Talikka, Global Moderator
troubleshooting smtp and other articles http://talikka.com/joomla

Shebedo
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Re: Joomla Update to version 3.9.6. and error number 1062 !!!

Post by Shebedo » Fri May 24, 2019 3:05 pm

thank you very much for your answer. but that means in which place to change? I'm in phpMyAdmin but I'm amateur and Please help , and where exactly?

Shebedo
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Re: Joomla Update to version 3.9.6. and error number 1062 !!!

Post by Shebedo » Fri May 24, 2019 3:06 pm

is it possible for me to give you access codes and fix it for me?

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toivo
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Re: Joomla Update to version 3.9.6. and error number 1062 !!!

Post by toivo » Fri May 24, 2019 3:22 pm

It is best that you update the table.

Find the table xxxx_action_logs_extensions from the sidebar and click the tab Structure.

The listing shows two rows, each of them a column in the table. The column 'id', the primary key, is the first of the rows.

Look under the heading 'Extra' and you will see that the text 'AUTO_INCREMENT' is missing in your particular table, which causes the issue.

Click 'Change' under 'Action' on the same line, which shows a new line under different headings, describing the attributs of the 'id' column. Click the box under the heading 'A_I' so that it shows a tick sign. Finally click the 'Save' button and you are done.
Toivo Talikka, Global Moderator
troubleshooting smtp and other articles http://talikka.com/joomla

Shebedo
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Re: Joomla Update to version 3.9.6. and error number 1062 !!!

Post by Shebedo » Fri May 24, 2019 3:43 pm

Thank You but I don.t know where. I sent photo
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toivo
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Re: Joomla Update to version 3.9.6. and error number 1062 !!!

Post by toivo » Fri May 24, 2019 3:55 pm

'Structure' is the second tab at the top left.
structure.png
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Toivo Talikka, Global Moderator
troubleshooting smtp and other articles http://talikka.com/joomla

Shebedo
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Re: Joomla Update to version 3.9.6. and error number 1062 !!!

Post by Shebedo » Fri May 24, 2019 4:37 pm

?
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Shebedo
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Re: Joomla Update to version 3.9.6. and error number 1062 !!!

Post by Shebedo » Fri May 24, 2019 4:38 pm

Unfortunately, nothing has changed

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toivo
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Re: Joomla Update to version 3.9.6. and error number 1062 !!!

Post by toivo » Fri May 24, 2019 5:31 pm

The value 'AUTO_INCREMENT' is now part of the definition of the id column.

Actually the names of the extensions, starting from com_banners, were already listed in your first screenshot, which means that somehow the rows had been inserted by the update process earlier, in spite of the error message.
Toivo Talikka, Global Moderator
troubleshooting smtp and other articles http://talikka.com/joomla

Shebedo
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Re: Joomla Update to version 3.9.6. and error number 1062 !!!

Post by Shebedo » Fri May 24, 2019 9:15 pm

Thank you , but I still don't know what change to be right :(

Shebedo
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Re: Joomla Update to version 3.9.6. and error number 1062 !!!

Post by Shebedo » Sat May 25, 2019 10:08 am

For me it is [spam] :)

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toivo
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Re: Joomla Update to version 3.9.6. and error number 1062 !!!

Post by toivo » Sat May 25, 2019 10:34 am

Does the table action_logs_extensions still have the same 18 rows, shown in the first image you attached? If that is the case, everything worked. Or does the website still have some issues?
Toivo Talikka, Global Moderator
troubleshooting smtp and other articles http://talikka.com/joomla


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