FTP Not working

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borja
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FTP Not working

Post by borja » Fri Aug 09, 2019 11:32 am

I´ve got this error when trying to update my website using "Joomla Update":

35 JFTP: :append: Bad response

What can be wrong? I thing FTP configuraton was done properly. How can I try it? Using a plugin or similar.
Last edited by toivo on Fri Aug 09, 2019 2:00 pm, edited 1 time in total.
Reason: mod note: moved from 3.x General Questions

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abernyte
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Re: FTP Not working

Post by abernyte » Fri Aug 09, 2019 1:51 pm

Switch off FTP in Global Configuration. You don't need it to update Joomla or on a properly configured server.
It ain't what you don't know that gets you into trouble. It's what you know for sure that just ain't so. Twain

borja
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Re: FTP Not working

Post by borja » Fri Aug 09, 2019 8:37 pm

That works!!! Thank you. I properly update to 3.6.5 and my website is working. i will try to update to 3.9.10.

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abernyte
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Re: FTP Not working

Post by abernyte » Fri Aug 09, 2019 8:43 pm

Don't do that in one jump. Go version at a time and back up every step.
It ain't what you don't know that gets you into trouble. It's what you know for sure that just ain't so. Twain

borja
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Re: FTP Not working

Post by borja » Fri Aug 09, 2019 8:58 pm

but joomla recommends me to update to this version. i update from 3.6.1 to 3.6.5 and now it recommends this upgrade.

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AMurray
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Re: FTP Not working

Post by AMurray » Sat Aug 10, 2019 12:05 am

Well you could do the direct update to 3.9.10 from 3.6.x ....try and see if it works.

You can do the incremental steps easily; download all the previous releases from https://downloads.joomla.org/cms/joomla3.

Select the version above the one you have, and select each one after it. Use the Upload and Update function under the Joomla Update component for each update.(34 files to download...).

Alternatively you could try just updating each time to the main release number in each series - 3.6.1 to 3.7, 3.7 to 3.8 and so on.

It may be worth setting up a test site though - setup a localhost server (on your PC) to do this testing e.g. WAMPServer, XAMPP etc, and use Akeeba Backup / Kicsktart to move the site.
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Re: FTP Not working

Post by leolam » Mon Aug 12, 2019 3:30 pm

No problems to update directly from Joomla 3.9.5 to 3.9.10. We update many sites for clients as such without any problems. You can do this too but make a backup first (always before any update!)

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abernyte
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Re: FTP Not working

Post by abernyte » Mon Aug 12, 2019 3:44 pm

@Leo
The OP is coming from 3.6.5!
It ain't what you don't know that gets you into trouble. It's what you know for sure that just ain't so. Twain

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Re: FTP Not working

Post by leolam » Mon Aug 12, 2019 5:48 pm

@ Abernyte you wanna me showing you a few sites that have come from 3.6.5 and below going straight to latest Joomla? We do that daily!

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abernyte
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Re: FTP Not working

Post by abernyte » Mon Aug 12, 2019 6:55 pm

Aye, but you can fix it when it fails!
It ain't what you don't know that gets you into trouble. It's what you know for sure that just ain't so. Twain


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